Total 984 Customer Service job vacancies in Liverpool, Merseyside, L2 3SW

We are a new company we are looking for someone who is enthusiastic and will enjoy joining a dynamic team that encourages children in care to access community activities such as local walks, trips to the park, swimming, or going to the cinema.
Support Workers promote health and well-being and support individuals to maintain their home, whilst also encouraging in house activities such as cooking, arts and crafts.

The support we deliver is flexible and tailored to each individual, building on their strengths and driven by their goals.

As a Support Worker, you will be an essential member of our team with a friendly, calm and compassionate approach. You will provide support and enable our clients to fulfil their ambitions and potential. Together we will ensure we make a positive difference in our client’s lives.

Key Responsibilities

Provide support to clients with a variety of needs including Complex Needs, or Learning Disabilities
Work flexibly on a rota including some weekends and evenings,
We can operate on a 24 hours rota 10am-10am if that suits.

Work alongside our clients assisting with budgeting monies and with household bills
Administration of prescribed Medication
In some cases, assist with meal preparation
Assist with all daily living tasks
Access activities within the Local Community
Provide a Person Centred approach following detailed Care Plans
Previous experience in a similar role is preferred but not essential
We Offer:
Competitive Salary start pay £12.00 then will increase to £12.60 after 3 months
Workplace Pension Scheme
Recommend a friend bonus
Full time employment
Full Training provided and support with Health & Social Care Qualifications up to L3/L4

We have an exciting opportunity for an efficient administrator to support in our Community Care Division clinical teams.

The successful candidate will have good organisation and people skills, be computer literate and have the ability to work with limited supervision.

The post holder will provide a comprehensive and high-quality administrative support service and will be expected to deliver excellent customer care. The post holder will have the ability to support with call handling whilst being empathetic and understanding to service users.

The vacancy is based in 25 Goodlass Rd, Speke, Liverpool L24 9HJ, with occasional traveling to Old Swan Walk In Centre.




• Process paperwork in desk tray/or if been emailed
• Patients Referrals
• Monitor team stock levels
• Ordering via NHS Supply Chain and ORACLE
• Minute taking
• Care Navigator Daily
• SIRS and Teams Channel - scanning / uploads and logging details
• Collection and storage or allocation of team stock
• Book staff / patient transport
• Ordering via I.T. Portal
• Ordering, calibration or repair of team Medical devices
• Any ad-hoc requests
• Answer Telephone Queries
• Booking of appointments and diary management for Clinical team.
• Sending appointment letters in a timely manner.
• Telephone calls to and from service users, stakeholders, and outside agencies.
• Ensuring all actions against admin role are followed through daily with completion or carry over for further discussion.
• Daily maintenance of email inbox
• Attending monthly business meetings to record minutes and disseminate to team.
• Responding in a timely manner to requests from Clinical Leads, Operational Managers and Operations Director.
• Supporting Office Manager with required information in relation to the referrals received.
• Attending any ad-hoc meetings in relation to the team.

Successful applicants will be able to organise their own workload and have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.





Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Please see attached Job Description and Person Specification for full detail and main responsibilities of the role.


This advert closes on Sunday 27 Oct 2024

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job title: Facilities Manager

Location: Hazel Cottage School, Fazakerley, Liverpool

Salary: Up to £25,000.00 per annum dependent on experience

Hours: 37.5 hours per week; Monday to Friday

Contract: Permanent, 52 weeks per year

UK applicants only. This role does not offer sponsorship.

Essential: Must hold Full UK Driving Licence and have access to own vehicle - you will receive a fuel allowance to cover the cost

As part of our continued growth, we now have a fantastic opportunity for a Facilities Manager to join our close-knit team at Hazel Cottage School, part of Options Autism.

We are looking for a responsible, hands-on Facilities Manager to join our fantastic team at our new Options School - Hazel Cottage. As Facilities Manager, you will help support our pupils and young people in their daily lives, by ensuring our sites are well maintained and equipped to meet their needs.

This is a great opportunity to work as part of a team committed to helping pupils with varied and complex needs. You will take pride in maintaining our school, from day-to-day repairs to completing risk assessments, carrying out security procedures, checking equipment and contributing to school development projects.

For many of our pupils, consistency is key, and our Facilities Manager take time to make sure everything is as it should be for us to run smoothly and safely.

When it comes to looking after our pupils, we never settle for second best. We are looking for a Facilities manager, who shares our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world.

Previous experience in a similar setting would be great but isn’t essential as full training will be given, and the right DIY skills, motivation, and personal qualities are just as important. These roles are ideal for people with skills in maintenance, DIY and health and safety, looking for a new role that makes a real difference to pupils’ lives and futures.

You will be quality focused, efficient, able to work at pace, and motivated to help us provide a safe, caring environment where every pupil can thrive.

About us

Hazel Cottage is a new school meeting the needs of autistic pupils aged 4 – 11 years who may have additional needs.

We are situated in Fazakerley, Liverpool. Our school is a Grade 2 Listed building which has been refurbished and re-designed to the highest standard to meet the needs of our wonderful pupils. At Hazel Cottage everything we do is centred around the individual needs of each pupil attending our school, with the aim that every learner is able to fulfil their individual potential and thrive. Alongside a broad, exciting and memorable curriculum, we focus on developing core life skills such as communication and social interaction, sensory processing and emotional regulation. We work towards every pupil being as independent as possible when they move on to the next stage of their education.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Support Worker

L20 / Bootle area of Liverpool

£12.12 per hour Mon - Fri / £13.75 per hour Sat -Sun / weekly pay

10:00 - 12:00 per day Mon - Sun

Due to our clients preference, we require males only for this role

Must be confident with dogs

We offer the flexibility of either a zero-hour contract or contracted hours, whichever suits your lifestyle the most.

About Prestige Nursing & Care Liverpool

Driver is an advantage

Liverpool branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated close to Liverpool City Centre, much of our work is in and around our towns and villages within Liverpool. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, specialising in homecare, and support work for children and young adults with an variety of needs.

What our client is looking for

Our client is a young male, 18 years of age who lives independently in his own home. Our client has a brain injury and ADHD. He is looking for professional and reliable support workers to be able to support with his day to day life, such as personal care, meal prep, house hold chores and financial budgeting. Our client has a pet dog within the property. Our client is looking for male support workers only.

You will have the opportunity to make a huge difference in a young adult's life. You will be committed to making a difference, this includes creating positive relationships with our clients and families, meeting their needs, and always having their best interests at the heart of what we do, this will enable our young clients to achieve their very best.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

What we offer:

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Care Assistants

Liverpool and surrounding areas

Min £12.00 per hour (Enhanced bank holiday rate)

Full and part time

We offer the flexibility of either a zero-hour contract or contracted hours, whichever suits your lifestyle the most.

About Prestige Nursing & Care Liverpool

Liverpool branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated close to Liverpool City Centre, much of our work is in and around our towns and villages within Liverpool. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, specialising in homecare, and support work for children and young adults with an variety of needs.

What our clients are looking for

We have an exciting vacancy within the local Liverpool area for a Care Assistant to join our team and develop their care skills, working alongside our Branch Nurses and Care Staff with opportunity to progress. We are currently looking for a care assistant to visit our service users and assist them with medication, meal support, personal care, and socialising. In addition, this individual would have the opportunity to develop skills in areas of low-level clinical skills with further scope to train within more complex care.

Experience working within care is an advantage, but not necessary for the right candidate. You would be supporting individuals to live independently within their own homes, on a part time basis, and would have consistent individuals with whom you would build a rapport with.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

What we offer:

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Job SummaryUnder the supervision of a registered nurse assisting the Ward / Department team in providing the highest possible standard of care for patients and their families/carer. The post holder will undertake a range of tasks and duties as delegated by a registered nurse.CLINICAL RESPONSIBILITIES Participates in all aspects of patient care with particular attention to personalhygiene and grooming. Provision of patients toileting needs, ensuring privacy and dignity is maintained. Support of patients in managing incontinence and promotion of continence. The recording of a patients fluid intake and output using fluid balance charts. Preparation and serving of patients meals, drinks and snacks. Assisting / feeding patients as necessary. The recording of patients dietary intake when indicated in the patients plan of care. Enable patients to maintain/improve their mobility by use of exercise and mobility appliances. Assist in the prevention of pressure sore development as directed by the Registered nurse in conjunction with the patients plan of care Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patients manual handling plan. Obtaining specimens from patients for ward or laboratory testing. Removal of cannulae, catheters and nasogastric tubes Undertake the dressing of non-complex wounds (in accordance with identified competencies and in conjunction with the plan of care) Naso-gastric/PEG feeding once the tube has been passed and checked by a registered professional Prepare and maintain environments for clinical treatments and investigations Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery Collection of Blood products from laboratory as requested Chaperoning and escorting patients to clinical departments within the hospital and to other hospitals for investigations. Assist Registered Nurse in performing last offices. General and clinical observations of patients, reporting anything untoward to Registered Nursing Staff, to include: Recording of blood pressure, pulse, temperature and respirationrate Oxygen saturation monitoring Recording of peak flow Undertake blood glucose monitoring and venepuncture upon the direction of the registered nurse Documentation in patients nursing records of any care given, ensuring the entrt is countersigned by the Registered Nurse responsible for the patient at the time. Initiate Basic Life Support techniques as appropriate and provides assist to the registered nurse as required in prolonged resuscitation situations. Contribute to the development of Essence of Care and benchmarking Provide a verbal handover of the patients care under the direct supervision of the registered nurse Ensure due regard is given to customs, values and spiritual beliefs of patients and carers. GENERAL DUTIES Promotes effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties Contributes to the management of aggressive and abusive behaviour General bed making/making up of clean beds in readiness for new admissions,and operation beds. (Refer to policy for the care of mattresses and beds). Clear and clean vacated bed spaces and prepare ready for use according to the ward/unit protocol. Prepare used linen bags for collection by Porters and ensure adequate supply of linen bags/skips ready for use. Assist in maintaining a clean and safe environment in all areas. Safe disposal of clinical waste and sharps as per Trust policy Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents if they occur. Attend to the needs of visitors and patients particularly those who may be distressed or bereaved. Care for patients property, including valuables, in accordance with Trust policy. Obtain demographic details and social history from patients/visitors to assist in the admission process. Provide support and assistance to new and junior members of staff. CLERICAL DUTIES Undertake a range of clerical duties in the absence of or in support of the Ward Clerk to ensure a smooth running service, this may involve: Reception/telephone duties Basic computer skills Obtaining case notes/x-rays Filing Act as messenger in the absence of other more appropriate person e.g. to other wards, laboratory, Medical Engineering etc. Complete maintenance repair forms Monitor and maintain adequate stock levels of stationary, ward provisions, clean linen etc. completing as necessary requisitions forms for authorisation The post holder shall as necessary provide cover for and undertake duties of absent colleagues. The post holder shall follow all the policies and procedures of the organisation

Type dictation from audio transcription of clinical correspondence and documentation. Quality check documentation completed in clinical administration support. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly. Take minutes of meetings, circulating to relevant groups. Obtain information as requested by line manager. Attend appropriate training, meetings and education sessions when required. Work with managers to review working practices, ways of working and find solutions to problems. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures. Ensure all mandatory training is up to date and report accordingly. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.

Healthcare Assistant band 3- Ward 23

Permanent

Fulltime

Are you interested in joining our excellent team to maintain our high standards of holistic care to acute, weaning and chronic respiratory patients? Do you have the skills we are looking for to ensure we get it right for every patient, every time? Must have health care experience

Ward 23 is looking to recruit motivated Healthcare Assistants in a permanent position. We are a 33 bedded ward who provide support to patients who have respiratory diseases including chronic obstructive pulmonary disease, asthma, pleural effusions, bronchiectasis and many other respiratory diseases.

We are looking for the committed, compassionate and caring people that want to make a positive difference to peoples lives.

You must have 18 months experience and have completed trust training or equivalent to B3 qualification.

**Please be advised that this post will close once sufficient applications have been received, so please apply soon if interested**

As Band 3 Health Care assistant duties will include supporting the registered nursing teams in providing patient care, clinical duties such as assisting patients with extended personal hygiene needs, meeting patients nutritional needs, including completing risk assessments and implementing plans of care.

Pressure area care delivery and wound assessment and wound dressings. Undertaking observations, supporting new and junior members of staff, as well as venepuncture, cannulation and catheterization . Also Supporting patient receiving High Flow oxygen therapy and Non Invasive Ventilation.

The successful candidates needs to be driven and motivated to fit in to the team well to strive to provide the highest standards of care for our complex respiratory patients.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job Summary
Under the supervision of a registered nurse assisting the Ward / Department team in providing the highest possible standard of care for patients and their families/carer.

The post holder will undertake a range of tasks and duties as delegated by a registered nurse.

CLINICAL RESPONSIBILITIES
• Participates in all aspects of patient care with particular attention to personalhygiene and grooming.
• Provision of patients toileting needs, ensuring privacy and dignity is maintained.
• Support of patients in managing incontinence and promotion of continence.
• The recording of a patient’s fluid intake and output using fluid balance charts.
• Preparation and serving of patient’s meals, drinks and snacks. Assisting / feeding patients as necessary.
• The recording of patient’s dietary intake when indicated in the patient’s plan of care.
• Enable patients to maintain/improve their mobility by use of exercise and mobility appliances.
• Assist in the prevention of pressure sore development as directed by the Registered nurse in conjunction with the patient’s plan of care
• Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patient’s manual handling plan.
• Obtaining specimens from patients for ward or laboratory testing.
• Removal of cannulae, catheters and nasogastric tubes
 Undertake the dressing of non-complex wounds (in accordance with identified competencies and in conjunction with the plan of care)
• Naso-gastric/PEG feeding once the tube has been passed and checked by a registered professional
• Prepare and maintain environments for clinical treatments and investigations
• Prepare patients for treatments, investigations or procedures including offering support, answering questions appropriate to own knowledge/experience and assisting in recovery
• Collection of Blood products from laboratory as requested
• Chaperoning and escorting patients to clinical departments within the hospital and to other hospitals for investigations.
• Assist Registered Nurse in performing last offices.
• General and clinical observations of patients, reporting anything untoward to Registered Nursing Staff, to include:
• Recording of blood pressure, pulse, temperature and respiration
rate
• Oxygen saturation monitoring
• Recording of peak flow
• Undertake blood glucose monitoring and venepuncture upon the direction of the registered nurse
• Documentation in patients nursing records of any care given, ensuring the entrt is countersigned by the Registered Nurse responsible for the patient at the time.
• Initiate Basic Life Support techniques as appropriate and provides assist to the registered nurse as required in prolonged resuscitation situations.
• Contribute to the development of Essence of Care and benchmarking
• Provide a verbal handover of the patients care under the direct supervision of the registered nurse
• Ensure due regard is given to customs, values and spiritual beliefs of patients and carers.

GENERAL DUTIES
• Promotes effective communication within the multi-disciplinary team and takes measures to overcome communication difficulties
• Contributes to the management of aggressive and abusive behaviour
• General bed making/making up of clean beds in readiness for new admissions,and operation beds. (Refer to policy for the care of mattresses and beds).
• Clear and clean vacated bed spaces and prepare ready for use according to the ward/unit protocol.
• Prepare used linen bags for collection by Porters and ensure adequate supply of linen bags/skips ready for use.
• Assist in maintaining a clean and safe environment in all areas.
• Safe disposal of clinical waste and sharps as per Trust policy
• Be familiar with Trust policy and procedure for reporting clinical incidents, reporting of incidents if they occur.
• Attend to the needs of visitors and patients particularly those who may be distressed or bereaved.
• Care for patients property, including valuables, in accordance with Trust policy.
• Obtain demographic details and social history from patients/visitors to assist in the admission process.
• Provide support and assistance to new and junior members of staff.

CLERICAL DUTIES
• Undertake a range of clerical duties in the absence of or in support of the Ward Clerk to ensure a smooth running service, this may involve:
• Reception/telephone duties
• Basic computer skills
• Obtaining case notes/x-rays
• Filing
• Act as messenger in the absence of other more appropriate person e.g. to other wards, laboratory, Medical Engineering etc.
• Complete maintenance repair forms
• Monitor and maintain adequate stock levels of stationary, ward provisions, clean linen etc. completing as necessary requisitions forms for authorisation

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

The post holder shall follow all the policies and procedures of the organisation


This advert closes on Thursday 31 Oct 2024

KEY DUTIES AND RESPONSIBILITIES: Answering high volume calls from our patients, in an efficient and courteous manner, putting patients at ease and providing clear concise information. Take clear and concise notes of patients interactions ensuring that these are documented accurately in EMIS using Ardens Navigation Template. After appropriate training, triage patient calls using a variety of questioning techniques to develop a full picture of the nature of the patients problem and signpost the patient to the appropriate care. Identify potentially serious problems and bring those to the immediate attention of the correct clinician ie doctor, oncall doctor For less serious problems negotiate with the patient and identify an appropriate timeframe for them to be seen and the appropriate professional to see them. Building and maintaining strong relationships with all direct team members, clinicians and healthcare professionals in the practice. Developing and maintaining an in-depth knowledge and understanding of the services provided in the practice and in the wider health community; be able to use this knowledge to guide the patient to the service, which is most likely to meet their needs, whether inside or outside the practice. Deal appropriately with instructions and queries from clinicians and outside agencies. Following practice standard operating procedures. Dealing with patient requests received via Online and Patchs Responding to email requests received Scanning documents and forwarding for action when required. Action tasks received. Supporting the pharmacy team with patient prescription requests, both in paper form and over the telephone. Processing and issuing of prescriptions within standard timeframes as per practice policy. Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of the Data Protection Act 1984, Information Governance and Caldicott Principles.

Senior Support Worker Norris Green, Liverpool - £12.45 per hour

Typical Shifts are: Monday to Sunday, 7:30am - 3:00pm, 2:30pm - 10:00pm and 10:00pm - 8:00am. On-call will be on a rota basis with the Senior Management Team.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our ABI (Acquired Brain Injury) residential service - Walker Lodge in Norris Green, Liverpool. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with an acquired brain injury.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory PVG checks and references.

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

This is an exciting opportunity for a Campus Support Officer Driving (Facilities) to join the campus services team at Liverpool John Moores University. The team provide a range of porterage functions across the estate to our stakeholders whilst delivering the highest level of customer services. You will help provide a vibrant, secure, customer centric campus in which to study, work and visit. You will work an alternate shift pattern of earlies and lates.

For this role it is essential that you hold a full UK driving licence (maximum 3 points). You will also be required to demonstrate flexibility due to the shift pattern and respond to variations in business patterns in support of colleagues and customers.

As a Campus Support Officer (Facilities) you will have experience in a customer service, front of house role, ideally within facilities. You will be people focused and able to communicate effectively to demonstrate a positive, proactive and flexible approach ensuring the highest quality of service. You will display a good level of literacy and numeracy as well as IT. You will also hold a full UK driving licence with a maximum of 3 penalty points.

You will benefit from 30 days annual leave alongside public bank holidays, university closure days and a shift allowance of 12.5%. We aim to provide our staff with a healthy work life balance with several schemes available in which to support this. We support Continuous Professional Development which is why we provide opportunities to enable your growth.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.

Proud member of the Disability Confident employer scheme

Your New Role...
Our talented Senior Care Assistants lead our care teams to provide the highest standard of care, compassion and resident dignity. Working closely with the Unit Manager or Home Manager, you will be tasked with: Personal care, team supervisions, developing, implementing and updating care plans adhering to CQC guidelines, coaching and mentoring your team whilst identifying training needs.

The day shift is: 08:00 – 20:00

In Return we can offer...


Free DBS check
Professional training and ongoing career progression
Flexible pay
A fantastic working environment
Free uniform
A comprehensive benefits package including a pension, Refer a Friend scheme and much more!


A few things we are looking for…

A leader:
Our Senior Care Assistants lead from the front with a hands-on approach.
Qualifications:
Due to the nature of this role we need for you to hold and NVQ Level 3 Health and Social Care, and have experience within a similar role.
Fantastic people skills:
Supportive and great at communicating. Able to build strong working relationships.
Caring by nature:
An enthusiastic approach with a genuine passion for making people’s lives that little bit brighter each day.
Great team player:
Do you work well in a team of likeminded people?
Adaptable:
Able to organise and prioritise varying commitments throughout each day.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

Are you passionate about making a difference in people’s lives? Do you have a caring nature and a desire to help others maintain their independence in their own homes? If yes, we want YOU to join our dedicated team of Domiciliary Care Workers!

What We Offer:
Flexible Working Hours
Competitive Pay Rates - With regular pay reviews and mileage allowance
Comprehensive Training - Full induction and ongoing support, no prior experience needed
Career Progression - Opportunities to grow within our company
Requirements:
Full UK Driving Licence ( A MUST) – This role involves traveling between clients, so having your own reliable vehicle is essential.
Preferrable someone living within locality or within easy drive.
A caring and compassionate nature
Ability to work independently and as part of a team
Excellent communication skills
Your Role:
As a Domiciliary Care Worker, you will:
Assist clients with personal care, medication, and daily activities.
Provide companionship and emotional support.
Help clients maintain their dignity and independence in their own homes.
Travel between clients' homes, providing high-quality care services.

Proud member of the Disability Confident employer scheme

We are looking for an enthusiastic and motivated person to fulfil the post of Early Diagnosis Cancer Support Worker, working within our Non Specific Rapid Diagnostic team.

You will work extremely closely with our Advanced Clinical Practitioner Nurse Specialists and assist, support and co-ordinate a smooth patient journey and pathway.

A large part of the role is providing administrative and co-ordination support to patients, families, consultants, cancer nurse specialists and other staff involved in the early part of the cancer pathway.

The successful applicant will ensure the efficient channelling and close co-ordination of the outpatient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.

The post holder will demonstrate an understanding of cancer services, have excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The post holder will have excellent communication skills and be willing to undertake ongoing training and development. In addition, the post holder will be able to signpost patients and carers to the relevant sources of support and information appropriate to their needs.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements, click here

https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on social media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

An essential part of the role will be the working under the guidance of the clinical teams to co-ordinate patient appointments and diagnostic testing, also collection of data relating to the cancer patient’s journey.

Other key responsibilities of this role will be understanding the importance of data quality and managing a varied workload.

This varied workload will include patient contact via telephone, being a point of contact for referrals and service queries, typing letters where required, organising patient appointments and supporting the management of the MDT.

The successful applicant will ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.


This advert closes on Wednesday 30 Oct 2024

Vacancy Details

We are seeking an outgoing and friendly individual who is highly motivated, to work as part of our Support and Advice Team. The team empowers and assists people with hearing loss with a wide range of issues. From supporting with letter translation and phone calls to helping people looking for new accommodation or a job, no two days are the same!

Working closely with our Local Authority and voluntary sector partners the successful
candidate will be good at building networks and professional relationships.

The ability to communicate in British Sign Language is essential for this role.

The Advice and Support Officer is an exciting and challenging role which includes:
- Delivering scheduled drop-in advice sessions in different locations for our communities
- Arranging one to one appointments and home visits to provide support,
information and advice
- Being allocated short term cases where an individual may need support with a particular issue or to achieve agreed outcomes over a period of 6-12 weeks
- Keeping up to date records of advice and support given

The candidate should have experience dealing with the public, excellent computer skills and the ability to work on own initiative, as well as part of a team.

We welcome applications from Deaf people and people with hearing loss.

Closing Date: Monday 11th November 2024

Further information on this role and an application pack can be found at
https://www.msdp.org.uk/vacancies/ alternatively

If you would like to have an informal discussion about the role, please contact Mark Hart mhart@msdp.org.uk to arrange a video call.