The Supervisory Program Specialist (Assistant Chief/Business Manager), is responsible for a wide range of administrative functions including Decision Support-Systems (RES), budget management, resource allocation, Health Information Management, Veteran benefits and eligibility for Community Care (CC), workload data management, customer service and vendor relations for claims processing and the establishment of a community care network across all VASNHCS.

Major duties include but not limited to:

• Formulates and issues policies relating to the broad area of patient administration which provides a basis for sound administrative practices, define responsibilities for carrying out specific functions, provides recognized authority consistent with applicable law under which action taken to minimize the possibility of unauthorized action or unfavorable criticism, and facilitates decisions to promote consistency of interpretation and application across organizational lines.
• Provides accurate and routine data analyses and evaluations.
• Applies Veterans Health Administration laws relating to the determination of eligibility for both inpatient and outpatient related services and benefits.
• Investigates and develops facts, conclusions, and recommendations in those matters requiring investigations that come within the jurisdiction of the facility.
• Review's patient administration and patient care functions to identify areas where studies should be made and initiates management improvement surveys by staff and operation personnel.
• Provides comprehensive analysis and reports on program accomplishments to include evaluation of effectiveness of station operations and work performance to assist management in planning and decision making.
• Prepares and/or reviews and evaluates financial analysis, summaries, recurring or non-recurring reports which keep management advised of the current financial situation in the Medical Center.
• Other duties as assigned.

Major duties include, but are not limited to:
Responsible for the independent performance of administrative duties as delegated by 1he Associate Nurse Executive Mental Health. Incumbent will perform specialized duties in mental health nursing is involved in a wide variety of problem or situation, develops information, identifies relationship, and take action consistent with objective of the function of the program served. Accomplish numerous administrative functions independently area such as personal management, supply and equipment needs, collecting analyzing data, operative reports, collection, compilation, and/or tracking data for statistical information, and submitting recommendations on management information system.

Work Schedule: Monday thru Friday 7:30 am to 4:00 pm
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD038380
Relocation/Recruitment Incentives: Not Authorized

Major duties include, but not limited to:

• Conducts in-service training as needed, shares knowledge of new policies, procedures, or changes in the VA Southern Nevada Healthcare System activities.
• Coordinates with Supervisor to achieve a program of on-going training and competency maintenance for outpatient Advanced Medical Support Assistants to stimulate individual personal growth and development opportunities.
• Report to supervisor on performance, progress and training needs of outpatient MSAs, and on disciplinary problems observed during the course of the workday.
• Check on work in progress or spot check work not requiring review (filing) and review completed work to verify that supervisor's instruction on work sequence, procedures, methods and deadlines have been met.
• Responsible for coordinating with the professional staff on all administrative matters. Instrumental in the orientation of new staff to the administrative policies and procedures of the VA Southern Nevada Healthcare System.
• Make informational suggestions to supervisor concerning promotions, reassignment, recognition of outstanding performance, team and personnel needs.
• Provides administrative assistance and support to Supervisory Medical Administration Specialist during scheduled and unscheduled absences and acts as an assistant to the Supervisory Medical Administrative Specialist for completion of MSA scheduling, timekeeping, certification of AMSA competencies, as well as preparation of reports and audits as indicated by leadership.
• A thorough knowledge of pertinent laws, regulations and local policies regarding entitlement for care in the clinics is required. This knowledge is utilized when providing recommendations to the clinical staff that are able to determine appropriate treatment plans based on this information.
• Expert level of knowledge of all aspects of the outpatient AMSA duties. This includes knowledge of the Computerized Patient Record system and VSE (VISTA Scheduling Enhancement). Knowledge of the verification of doctor's orders, including medication orders, diet, lab tests, x-rays and procedure orders, travel, transfer and discharge orders is essential as well as specific duties and requirements.
• Knowledge of business rules pertaining to veteran eligibility and financial assessment requirements.
• Expert level knowledge of the Privacy Act and Health Insurance Portability and Accountability Act as well as local, VISN and VHA privacy policies and directives to make accurate legal decisions pertaining to the "release of information" from patient charts.
• Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information. Otherwise, works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.
• Expert knowledge of the VistA system options and menus afforded Inpatient Medical Support Assistants at all grades.
• High level knowledge of medical terminology is essential to understand and transcribe doctor's orders and to fill out forms with correct and pertinent information.
• Knowledge of time management techniques in order to assess priorities or workload, telephone calls, and general ward activity so that work is accomplished efficiently and in order of importance.
• Knowledge of combination skills in order to teach new employees their duties and to inform professional staff of administrative procedures.
• Expert knowledge of outpatient clinical services available in order to arrange proper follow-through of patient treatment plans including the scheduling of outpatient follow up medical appointments and ancillary tests. Must have ability to make travel arrangements for the first outpatient visit when appropriate and coordinate travel arrangements for transfers to other hospitals, therapy treatment and other appointments off station.
• Expert knowledge of types of orders written by physicians, e.g., diets, test, medications, activity plans, transfers, request for records, so that orders can be verified in the computer.
• Must have high level computer skills to verify physician orders and to accomplish a variety of tasks done on the computer.
• Expert knowledge of Veterans Health Information Systems and Technology Architecture (VistA), VSE (Vista Scheduling Enhancement) and Computerized Patient Record System (CPRS). Must also have ability to understand and utilize Microsoft Word and Excel as well as Microsoft Outlook at a minimum.

Work Schedule: To be Determined
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #:00806F,
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Staff General Dentist serves as a practicing dental provider that performs a full range of professional dental procedures in connection with the treatment of commonly encountered dental diseases or dental health problems requiring standard corrective, restorative, or preventive measures.

The staff general dentist shall be proficient in all aspects of general dentistry including the ability to perform selected specialty services. He/she is fully mentally and physically capable of performing these essential functions of a general dentist without impairment. Specifically, the provider should possess the procedural expertise and competency to perform the following:

1. Make oral and radiographic examinations of the oral cavity.
2. Diagnose pathological or irregular era( conditions.
3. Administer local anesthesia,
4. Perform routine and complex restoration of teeth.
5. Perform simple and complex extractions of teeth,
6. Perform alveoloplasty and other routine surgical procedures.
7. Perform prosthetic dentistry to include immediate dentures, full dentures, partial dentures, crowns and fixed bridge work.
8. Perform routine endodontic procedures on single and multi-canal teeth.
9. Perform routine and surgical periodontal procedures.

• Uses a variety of specialized equipment to perform a full range of techniques to measure and monitor meteorological, sediment transport and carbon cycle processes.
• Maintains records and locates and compiles data and other information from various sources on meteorological, sediment transport and carbon cycle processes.
• Searches for literature pertinent to area of research for new procedures or techniques to use in the laboratory and field to monitor biophysical properties and processes
• Collects, prepares, evaluates and verifies samples and supporting records, including physical specimens and electronic data for long-term monitoring and experimental projects on wind erosion, dust emission, and carbon cycling.

• Lead and collaborate on personal research to design and develop optimized agrivoltaic installations, best management practices, and decision support tools for simultaneous renewable power generation and agricultural and rangeland production.
• Lead collaborative research to design and develop best management practices and decision support tools for improved energy utilization and efficiency for agricultural processing systems.
• Develop a stakeholder base and collaborations with scientists and industry professionals to understand stakeholder needs and enhance the research program
• Develop research plans and conduct tests in the laboratory, in the field, and at commercial facilities, and transfer technical solutions to meet stakeholder needs.
• Properly collect, analyze, and interpret scientific research and information to develop new knowledge, devices, and processes of direct value to stakeholders; and to report that information at technical conferences and industry meetings.
• Prepare written manuscripts to document scientific research for review and publication in professional articles and peer-reviewed journals.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday, variable hours
Telework: Available - Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Nurse IV Associate Nurse Executive/Chief Nurse of Connected Care and Transitional and Community Inpatient has direct programmatic/supervisory responsibility for the Nursing Connect Care and Transitional and Community Inpatient Managers and Administrative Support functions. Ensures the application and utilization of policies, procedures, and standards of personnel are consistent. Participates in staffing analyses, recommends adjustments based on projected, actual, internal, and external influences. Analyzes patient care problems in a comprehensive and systematic manner, utilizing creative and innovative approaches to achieve problem resolution. Utilizes current management techniques to motivate managers, clinicians, fostering job satisfaction and facilitating retention.

The incumbent demonstrates clinical, managerial, and mandatory competencies of the position. Must familiarize self with how their activities impact VA's goals to implement sound stewardship practices that are protective of the air, water, land, and other natural and cultural resources. In accordance with the goals of the VA GEMS program, seeks to cost-effectively meet or exceed compliance with applicable Federal, State, and local environmental, public health and resource protection laws, regulations, and VA requirements. The Associate Nurse Executive/Chief Nurse of Connected Care and Transitional and Community Inpatient functions in the role of the OPCS ADPCS/Deputy Nurse Executive and/or Nurse Executive in his/her absence when assigned.

This position potentially requires flexibility in schedule and assignments, as this is a 24/7 hospital. Must be poised to be articulate in communicating with people of varied educational levels and varied ethnic backgrounds. Willing to work cooperatively as a member of a team in all assignments, not limited to providing staffing coverage in other clinical areas. Makes caring for the Veteran his/her priority while in the work setting and demonstrates customer service principles in all aspects of work. The customer service principles support the VA ICARE Values: Integrity, Commitment, Advocacy, Respect and Excellence. Demonstrates self-motivation in the pursuit of meeting professional work standards. Basic Life Support (BLS) is required. Certification from professional body is required.

Duties of the position include, but are not limited to:

• Functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability.
• Provides senior leadership and oversight for daily clinical and administrative operations within nursing as directed by the Associate Director for Patient Care Services (ADPCS.) and/or designee.
• Responsible for all aspects of care that fall under the operations service line, providing administrative oversight and direction in the programs within the service.
• Possesses solid knowledge of Nursing and Emergency Nursing regulations, Veterans Health Administration (VHA) guidelines, medical review criteria, clinical practice and documentation requirements, current standards of care, and compliance guidelines.
• Supports the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement of patient-centered and organizational goals.
• Champion a High Reliability Organization (HRO) with a culture of safety founded on a systems approach to developing evidence-based health care solutions based on prevention, not punishment, with collective mindfulness.
• Collaborates with interdisciplinary team members, including other program and service leaders at the facility and network.
• Work closely to establish and maintain effective relationships with all levels of Veteran Affairs (VA) staff nationwide.
• Relates effectively with customers, families, and the community as well as program and service leaders at the local and network levels.
• Assist the ADPCS with healthcare operations and the functions and activities expected of them.
• Contributes ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of nursing.

Duties include but not limited to:

• Assesses, plans, implements and evaluates care based on age-specific components.
• Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction.
• Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences.
• Administers medications and procedures per established policies and guidelines.
• Influences care outcomes by collaborating with members of the interdisciplinary team.
• Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.

This announcement will close once 25 applications have been received.

Duties are not all inclusive:

• Performs typing and office automation at or above the established minimum proficiency level.
• Enters pertinent information into an automated tracking system.
• Maintains automated system of program-specific data to track suspense's on items such as project milestones, progress reports, compliance strategies, etc.
• Uses and integrates several types of software to generate specific working documents and forms such as electronic mail, spreadsheets, databases, word processing, desktop publishing, graphics and other similar products.
• Selects appropriate system, application and format. Assists other users regarding selection of applications, training on a variety of standard application packages, and selection of appropriate formats and procedures for each task.
• Schedules appointments, coordinates meetings, and/or schedules conferences.
• Appointments are scheduled based on knowledge of preferences, current commitments and determination of priority based on working knowledge of Service materials.
• Timekeeper for the service.
• Procurement Support - serves as the program's liaison to the purchasing/procurement office to arrange for, monitor and secure equipment, services, and products.
• Incumbent is a purchase cardholder and complies with Federal and VA Acquisition Regulation and policies, as well as local procedures, including but not limited to the following: socioeconomic goals, mandatory sources, Central Contractor Registration (CCR), Federal Procurement Data Systems (FPDS), Item Master File, Vendor File, and Unauthorized Commitment and Delinquent Obligation.
• Plans and establishes office control systems such as those for the control of the location, security, arrangement, access to, and use of office files.

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer 

• Competitive salary

• Paid vacation/holidays/sick time - 15 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

• Extensive product and on the job/cross training opportunities With outstanding resources

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us Out:  A Day in a Life at Johnson Controls

What you will do 

Johnson Controls is a global leader in the design, manufacture, installation, and service of a comprehensive array of networked and integrated fire alarm and suppression, security, and communications systems. Our continued success and growth has produced a need for a SSE, Service Sales Executive. The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales strategies to meet those objectives. Close sufficient sales to meet sales plan objectives. Develop a positive ongoing relationship with customers. Develop and maintain an active proposal backlog that will support the sales plan. Conduct building surveys to support the development of estimates.  

How you will do it 

• Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies. 

• Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings. 

• Close sufficient sales to meet sales plan objectives. 

• Develop and maintain an active proposal backlog that will support achieving the designed sales plan. 

• Conduct building surveys to support the development of estimates. 

• Maintain correct and complete records of all sales related activities. 

• Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner. 

• Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty. 

• Support the service department to generate leads for service or equipment/device upgrades. 

• Performs other duties as required. 

What we look for  

Required 

• Must have ability to handle a variety of situations encountered during sales process.  

• Must be able to work with minimal supervision.  

• Excellent communication skills.  

• Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision.  

Preferred 

• Bachelor degree in a technical or business discipline preferred or equivalent experience.  

• One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable.  

#LI-AA2

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Referral Bonuses
• Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do        

Under direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer call handling, as needed. Provides administrative, day to day support in the service operational areas.

How you will do it

1. May be responsible for the scheduling, tracking, and monitoring of the touch point plans and the contract renewal life cycle process with the account owners. Escalate issues to appropriate individuals for timely follow-up as required. May require direct interaction with customers for follow-up to secure purchase orders or to meet special invoicing conditions. 

2. Updates the Service delivery plans as required by team. 

3. Runs query reports, researches, and reconciles unaligned costs, such as labor hours, material purchases, expenses and other service-related transactions. 

4. May prepare and submit service billings in a special invoice format as defined by individual customer account special handling requirements. 

5. Reconciliation of accounts payable exceptions as necessary. 

6. Researches, resolves, or escalates accounts receivable disputes as outlined in the escalation process. Works with Accounts Receivables contact to assist with resolution of truck-based team A/R issues. Determines appropriate actions for timely resolution. If needed, will interact with Customer to resolve receivable issues. Processes invoice credits and re-bills, as necessary. Proactively contacts customers ensure customer satisfaction and a commitment to pay. 

7. Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up to date. 

8. Support inventory control process including updating equipment asset transactions. 

9. Assist CSAs in resolution of warranty/SD warranty issues. 

10. Provide additional service administration support, as required.

What we look for

Required

1. Strong interpersonal skills to effectively communicate with both internal and external clients.

2. Able to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.

3. Able to prioritize work activities based upon financial impact to desired business goals.

4. Experience and/or basic project accounting or costing principals is desired. 

5. High school diploma or equivalent required, plus three to five years of related work experience, preferably within a service & sales, or technical work environment.

6. Proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, Desktop Publishing, and Internet business application usage.

7. Demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.

What we offer:

•             Competitive Starting Pay

•             Paid Training

•             Global Advancement Opportunities

•             Company Vehicle (as applicable)

•             Referral Bonuses

•             Comprehensive Benefits

•             Medical/Dental/Vision insurance

•             Health Savings Account (HSA)

•             Life Insurance

•             401(k) savings plan with company match

•             Short-Term and Long-Term Disability

•             Employee Assistance Program

•             Wellness Program

•             And More!

What you will do: 

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.  

How you will do it:

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.  
• Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.  
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.  

• Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction. 
• Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.  
• Obtain customer signature upon completed service call assignment.  
• Available for on-call emergency service.  
• Perform other duties as assigned. 

What we look for:  

Required 

• 2-year degree or equivalent combination of education and experience.  
• 4 years documented experience with card access and CCTV. 
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
• Experience installing, inspecting, repairing, and programming card access and CCTV. 
• Fire alarm experience is a PLUS! 
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
• Ability to follow verbal and written instructions. 
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. 
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 
• Ability to work flexible hours including weekends to meet customer requirements. 
• Overnight travel may be required. 
• Demonstrate a high level of customer service. 
• Maintain truck inventory to ensure timely response to customer needs. 
• Ability to adhere to, implement, and always follow safety guidelines and procedures. 
• Strong organizational skills, positive attitude, and an ability to learn quickly. 
• Possess a valid driver’s license and driving record that meets company requirements. 
• Able to pass a pre-employment background and drug test. 
• Retain any licenses that are required by National, State and Local codes. 
• Knowledge of applicable NFPA standards. 

Preferred: 

• NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm. 

HIRING HOURLY RANGE: $30.12- $43.36 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)  This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Hospitality position provides “White Glove” customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location. 

Responsibilities

• Provide “White Glove” hospitality services
• Set-up meeting rooms as specified
• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies
• Clean pantry and kitchen as needed
• Provide support for miscellaneous requests and flex services
• Utilize various software and event planning programs to meet tasks
• Coordinate all hospitality-related functions and assist in prep set‐up/break‐down of all meetings, conferences and offsite events to ensure all requests are scheduled appropriately according to specified timelines provided by lawyers and legal practice assistants.
• Assist lawyers and support staff with menu arrangements, meeting room reservations and catering requests, accurately documenting all aspects to ensure all requests are met and information has been properly entered and executed.
• Provide Reception Desk coverage, including greeting, directing, and otherwise assisting firm guests; reception telephone coverage and responding in a timely manner to online/emailed space requests.

Job Requirements

• High School Diploma or GED
• Minimum of 2-year work experience, client service-oriented preferred
• Minimum of 5 years Hospitality/Concierge/Restaurant experience
• Good customer service skills, including tact in handling complaints.
• Good verbal and written communication skills
• Attention to detail and ability to multitask in a fast-paced environment
• Ability to lift or move 40 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time
• Working knowledge of Microsoft, Outlook, Word, and Excel

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

• Copy Services includes accurately producing copy, print and scan projects per written instructions

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner

• Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.

• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1 year work experience in a customer services field

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Service Specialist provides various administrative support services to our clients which may include copy, print, mail, miscellaneous facilities-related tasks, hospitality services, and receptionist services.

Essential Job Responsibilities

• Copy Services includes accurately producing copy, print and scan projects per written instructions.
• Mail Services includes assist with mail delivery, prepare for mail shipment, label or post outgoing mail, FedEx, UPS or other overnight delivery. Assists Office Administrator (OA) in providing overall support services necessary to assist the firm’s attorneys and support staff to function productively.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services includes set up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable.
• Performs facilities related duties including picture hanging, infrequent assembly of small furniture and other special needs as required.
• Assists with day-to-day facilities functions, including moving single or multiple offices/work locations, file cabinets, and boxes.
• Assist with office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant.
• Hospitality Services includes coordination and upkeep of common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies.
• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner.

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 50-75 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 50-75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Scheduled Shift: 8:30 am - 5:30 pm, Monday - Friday (in office, NO remote work)

The Compensation range for this role is 16.78 to 24.08 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.