Total 23 Customer Service job vacancies in Ipswich, IP4 5PD

For full details of the responsibilities and duties of this role please see the attached job description.

To respond to all queries and requests for assistance from patients and visitors at reception ensuring at all times that enquires from patients are efficiently and courteously handled. To ensure that telephones are at all times answered promptly and politely at all times, accurate messages taken and calls passed to the appropriate person as necessary, supplying information as required in a timely fashion. To ensure that scanning, filing, record keeping and distribution of documents are undertaken efficiently and promptly. To ensure that the waiting area and leaflet stands are at all times kept tidy and leaflets are re-stocked or removed as required and to check and put away deliveries of stock as required. Use the surgery computer system for appointments, patient data, repeat prescriptions and other patient related tasks. Greet patients and log arrival on the computer/show patients how to use the automated booking in service. Collect any necessary information from the patient for their consultation, deal with any enquiries and provide any information the patient may need. To send out recall letters for chronic disease quality marker clinics in line with requirements of the GP Contract. Record requests for house calls, ensuring accurate details are taken and print off visit summary. To frank mail and prepare for posting on a daily basis and deal with including incoming mail as required, including date stamping. To file all correspondence in appropriate files on a daily basis. To prepare acute/repeat prescriptions for GP signature, ensuring at all times the correct name, address and date of birth of the patient. To assist with new patient registrations together with inputting their necessary data onto computer and making up new files/amalgamating and process amendments to patient records. To book interpreters as and when required for patients and advise whether or not request has been completed. To ensure the prompt return of files on a weekly basis to Business Service Organisation (BSO), ensuring that a printed summary/scanned images are included before returning patient files to BSO. (CCG currently). To carryout routine daily backups of computer system. To advise patients of relevant charges for private services, accept payment and issue receipts if necessary. To photocopy and fax information when required, ensuring photocopying is kept up to date at all times. To cover duties of absent members of staff as and when required including cover during tea/lunch breaks at reception as and when required. To send out DNA letters to patients. To act as chaperone when requested and print off smear forms for the patient/check patient specific directives (PSD). To attend staff meetings as required and participate fully in annual staff appraisal. Any other clerical/reception duties as deemed appropriate and requested by senior receptionists or line managers. To be flexible in the workplace in terms of hours worked as and when the need arises and be prepared to work across sites. To operate start and end of day procedures in line with practice policy and ensure premises are prepared for staff to receive patients and also secured after use. To provide an efficient audio/copy typing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals and liaising with organisations relating to patient matters in an accurate and quality manner.

For full details of the responsibilities and duties of this role please see the attached job description

Under s25 of the Anti-Discrimination Act , there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal and/or Torres Strait Islander Community.
If you're drawn to meaningful work that's both challenging and fulfilling and share our vision of enabling an independent and positive future for people living with mental illness and disabilities, we're here to offer the training, nurturing environment, and networks to support you in seizing this opportunity to its fullest potential.
Our Ipswich Hub is looking for a passionate and experienced Male Support Worker who is looking for a new challenge to develop their skills while providing the best quality support to our clients with complex needs living in Ipswich.
Benefits for you

Flexible work schedule that fits your needs
Progressive wages based on your industry-related experiences and qualifications.
Exclusive access to discounts and a wellness
... Click here to view more detail / apply for Support Worker

Job Summary To assist in patient care and practice related duties as directed by and under the supervision of a registered healthcare professional. The HCA will work collaboratively with the general practice team to meet the needs of the patients, including the housebound, following practice policy and procedures. Clinical Skills Undertake annual review checks as part of the management of long-term conditions: - Diabetes - Hypertension - CKD - PAD - Mental health - Learning disability Process urine samples and take action in line with practice protocol Undertake ECGs including 24 hour ECGs Undertake blood pressure checks, including 24 hour BP checks and act on results in accordance with practice hypertension protocol Take bloods and prepare/submit blood forms Apply dressings and undertake basic would care Remove sutures and staples Undertake NHS Health-checks and act on results, i.e. QRisk score in line with practice protocol Measure and record following physiological measurements in routine presentations: - blood pressure - pulse - temperature - height and weight - body mass index - smoking history - alcohol history Undertake ear syringing as part of the referral pathway to ENT Administer vaccinations/immunisations: - Flu/Fluenz - B12 - Covid 19 - Pneumococcal Other duties Monitor stock levels and order supplies as necessary Prepare and maintain clinical room and equipment before, during and after patient care interventions

Challenge Community Services is an Equal Employment Opportunity  employer and welcomes applications from people from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse  backgrounds.
JOIN US - SHAPE LIVES - BUILD YOUR CAREER
Challenge Community Services is a leading provider of disability accommodation services, dedicated to enhancing the quality of life for individuals with diverse abilities. We create inclusive environments that empower individuals to live fulfilling lives. As we expand our services, we are seeking a dynamic and compassionate individual to join our dedicated team.
About The Role:
We have a fantastic opportunity for a Support Worker with experience and training in using aids to assist our clients, and a high level of understanding around manual handling. This role offers daily challenges and the chance to truly impact the lives of people living with disabilities.
As a Support Worker in our Accommodation Services, ... Click here to view more detail / apply for Support Worker Accommodation- Ipswich

We have exciting opportunities to join our expanding team of dedicated mental health and disability Support Workers working with clients in Forest Lakes. This is due to more people choosing Open Minds as their preferred support network. As a member of our team, you'll be providing support to our Supported Independent Living (SIL) and Community Access Clients.
Benefits for you
Here at Open Minds, we believe in creating a supportive and positive workplace culture that is dedicated to the professional development of our team.
We also offer so much more that includes the following:

Flexible working roster which allows you to the option to support clients on the weekends and overnights
Opportunity to salary package up to $15,900 of tax-free income
Access to our free counselling service
Support, supervision, coaching and guidance from our dedicated and knowledgeable team in Logan
Ability
... Click here to view more detail / apply for Support Worker

A £500 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 8765

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Our bank pay rate is inclusive of bank holiday enhancement ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. every other weekend required. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

• Provides on-site technical assistance and training to field personnel in installation of conservation practices: parallel terraces, ponds, waterways, irrigation systems, agricultural waste mgmt systems, grass-based rotations, pasture planting, etc.
• Performs construction inspections on simple and complex structures for conservation systems. Performs drafting and other graphical work on a computer-aided drafting system and maintains they system equipment and supplies.
• Determines the type, scope and intensity of field investigations and surveys needed. Directs collection of field data and assures adequacy of collected data.
• Designs and supervises the design of complete engineering practices and structures. Prepares job sheets and designs. Prepares as-built plans. Prepares engineering cost estimates and construction performance time estimates.
• Completes payment requests and referrals pertaining to work completed for cost sharing. Documents layout and construction in conservation assistance notes or job diary.
• Selects and applies standard methods of computation for quantities such as concrete, earth fill and excavation. Develops standard drawings on the CAD system.
• Determines engineering training needs for field office personnel and provides training on surveying and engineering equipment.
• Provides instruction in the use of the National Engineering Manual, the Engineering Field Handbook, Agricultural Waste Manual Field Handbook, State Technical Guide, and various technical releases and handbooks.
• Coordinates quality reviews of conservation practices and checks engineering work of field office personnel.

Starting at $54,292 Per Year (GS 8-9)

For full details of the responsibilities and duties of this role please see the attached job description.

Our Client based in Suffolk are currently recruiting for a Building Safety Compliance Manager to join their Housing Team.

This is a full time, permanent role based in Ipswich offering hybrid working and a salary between £44,428 - £46,464 per year.

The purpose of the role is to provide a comprehensive, high quality, customer focused Service to the Council for the effective maintenance and improvement of the housing stock and local environment, with specific emphasis on responsibility for managing compliance and building safety matters to all Council properties and customers, the postholder will ensure all aspects of the Building Safety Act and other Health and Safety legislation is met within legal, financial, time and policy constraints.

Responsibilities:

2. To work with other M&C teams, Service Areas and Stakeholders to ensure all compliance inspections (not exhaustive) are carried out at the appropriate frequencies and in a timely manner, and where necessary, ensure all rectification actions are appropriately allocated and completed to a high standard and recorded as such to maintain a compliant and safe environment for all residents and visitors:

• Annual Gas Safety Inspections
• EICR Electrical Inspections to individual properties and Landlords supplies
• Fire alarm testing
• Emergency lighting checks
• Fire risk assessments
• Water Risk Assessments
• Legionella Inspections
• Lift Inspections
• Portable Appliance Testing
• Lightening Conductor Inspections
• RIDDOR reporting
• Asbestos Management
• Fire fighting equipment including AOV's, Sprinkler Systems and Dry Risers
• Near miss reporting

Requirements:

• Building services related degree or equivalent professional building services related qualification e.g. MCIOB, MRICS
• 5 years qualitative experience
• Demonstrable experience of H&S compliance in all M&E fields of work and experience of monitoring and managing all associated compliance.

If interested or require further information please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk