Total 211 Customer Service job vacancies in Inverness, Highland Council, IV2 4PF

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Make a positive difference in someone’s life by becoming a Support Practitioner with The Richmond Fellowship Scotland in our Kinmylies services.

We are currently able to offer Full-Time, Part-Time and Bank contracts in and around the Kinmylies area working across different services. You will be joining a team that supports 3 adult males, no previous experience is required as full training is provided, we are looking for people to join our team who want to make a positive impact on someone's life!

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.

About the Role:

Your responsibilities as a Support Practitioner could include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.
Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.
Key Benefits:

· Generous annual leave.

· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).

· Paid travel during shifts and 45p per mile fuel allowance.

· Continuous in-house training opportunities and chances to further your career in social care.

· Refer a Friend scheme- £150 reward for successfully referring a colleague.

· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.

· Free Membership of Glasgow Credit Union.

· HSF Health Care plan.

· Counselling & Life Works service.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 11/11/2024 (We reserve the right to close this vacancy at any time)

*Salary will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

If you’re passionate about providing the very best care, we think there’s nowhere better to work than The Good Care Group. Working as a professional live-in carer you’ll make a genuine difference to the lives of the people you support. You’ll have the time to care, tailoring your support to your clients’ needs and wishes, enabling them to live in the place they love most - their own home. This isn’t just work. It’s life changing work.

We believe in maintaining a healthy balance between live-in care and your personal life. That’s why we have introduced a wider range of rota patterns to give our carers more control over the way they work. Our standard package is based on working an average of 8 - 10 hours per day, with options to work 4 - 10 weeks at a time.

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.

Why we think there’s nowhere better:
- A choice of work patterns from 4 - 10 weeks, so you can choose the option that works best for you (working on average 8 - 10 hours per day)
- All UK travel expenses covered whilst in placement
- We aim to place you with a client within a 50 mile radius of your home (if UK based) to avoid travel disrupting your time off
- Free DBS for England and free PVG if working in Scotland
- Pay based on your care experience, pension & bank holiday enhancements
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training in London or Oxford (with hotel accommodation included)
- A local Care Manager who knows you and your client
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
- 24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year

What does a live-in carer do?
Live-in carers live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include assisting with daily activities, personal care, or support in managing conditions such as dementia, but also include cooking, cleaning and ensuring the smooth running of the household. You could be working on average 8 - 10 hours per day based on your clients’ needs (please note your daily rate will vary depending on the agreed number of daily hours you are working).

We have a number of different rota patterns to choose from ranging from 4 weeks on, 2 weeks off to 10 weeks on, 2 weeks off. Depending on the rota pattern you chose and following a client’s individual care plan, you will generally provide a daily average of between 8 - 10 hours care provision to your client.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Customer Service Agent
Inverness or Oldham

We have an exciting full-time, permanent remote opportunity for a Customer Service Advisor, based either in Inverness or Oldham. While the role is remote, occasional travel to the office for training purposes will be required.
This position primarily supports our out-of-hours services with 7.5-hour shifts between 8pm to 8am on a rotating schedule, including rest days when working weekends.

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 services across several trading entities, primarily in the UK.

About the role:
As a Customer Service Advisor with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that's processing payments, agreeing a payment plan, or helping them resolve a query. You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.

Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential.

What we are looking for:

• Experience of handling and resolving difficult situations


• Effective communication and organisational skills


• Good understanding and use of Microsoft Office Applications


• Excellent phone manner


• Strong time management and organisational skills


• Comfortable working alone as well as part of a team

What's in it for you?

• Hours will generally be out of hours between 8pm - 8am 7 days a week (7.5 hour shifts on a rotation with rest days included when working weekends)


• Salary of £25,640.55 which includes a night shift premium


• Permanent home working


• Full time, 37.5 hours per week


• Enhanced Maternity and Paternity Package NB subject to eligibility criteria


• 25 days annual leave plus bank holidays


• Health Cash Plan


• Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

If this sounds like the job for you, please apply....

New starters will be subject to clearance through Disclosure Scotland and a Court Decree check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Landmarc Support Services are currently seeking to recruit a Training Area Operative to join our dedicated team at Fort George Ranges in Scotland. In this role you will play a key part in helping to maintain a safe, efficient and sustainable place for our Armed Forces to train.

We are looking for someone enthusiastic about working in an outdoor environment, dedicated to supporting the Military. Landmarc provide full training and continuous development opportunities, making this a fantastic opportunity to start a career on the Defence Training Estate.

Shifts run between: 07:00 - 17:30 from Monday to Sunday

Hours of work: 37

Contract: Permanent

Annual Allowances: £1,127.50 for working weekends

Location: Fort George Ranges, Ardersier, IV2 7TD

Package Description

Landmarc will provide you with a competitive salary; in addition to this, we also offer the following main benefits, amongst many others:

Pension

Landmarc offers all employees an opportunity to join our company stakeholder pension scheme, whereby the company will contribute up to 8% of the employee’s salary.

Holiday

Employees are entitled to 25 days’ pro rata during each year of employment plus public holidays. Three extra discretionary days added to our annual leave allowances at Christmas.

Annual leave allowance will increase in recognition of your continued service.

Holiday purchase – purchase up to 10 more days’ holiday to use throughout the year.

Other benefits

Edenred – employee savings scheme

Annual salary review, in consultation with the recognised Trade Unions

Life assurance insured for three times your annual salary, to help the loved ones

Reimbursement of professional fees and on-going training

Health Cash Plan – All employees can join. You can also add up to four children under the age of 24 to your policy

Family friendly policy

Sick pay - After 6 months of service

* Application updates may be sent to you via email, please ensure you check your emails regularly. Please note, some emails may arrive in your junk mail folder.

Main Responsibilities

To ensure that the Defence Training Estate is kept in top condition

Carry out preventative, planned and reactive maintenance tasks

Operation and maintenance of plant and equipment (training provided)

Manufacturing and deploying targets

Driving and operating fleet vehicles

Use of Warning systems including training control offices, flags and lights

Ensure that the facilities adhere to strict safety protocols

Complete all necessary documentation using both IT and paper-based systems

The Ideal Candidate

Knowledge of Landscape Maintenance

Excellent communication skills

Basic IT skills with ability to use a tablet

Ability to work effectively in a diverse, fast-paced team environment

Good understanding of Health & Safety protocols

Experience of track and fencing maintenance and working in rural environments(desireable)

Willingness to undertake any training required

A valid Manual UK driving licence is essential to carry out the duties of this role

About The Company

Landmarc provides the support services that enable Armed Forces from around the world to prepare for frontline military operations across the UK Defence Training Estate (DTE). This includes maintaining and delivering safe and sustainable infrastructure, managing and operating training areas and ranges and delivering multi-million pound projects to improve vital training assets.

By joining Landmarc you will be supporting our vision to provide the best training experience we can for our Armed Forces. We are the first and only Special Purpose Vehicle to be contracted by the Ministry of Defence (MOD) as their Industry Partner on the UK Defence Training Estate and the only company that is solely dedicated to the UK DTE, delivering essential support services since 2003.

Salary: £12.10 per hour (Living Wage Employer) Shift Uplift: £400 per month Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800

Typical shift pattern is a 3-week rotation:

Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night

Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day

Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off

What you'll do

• Respond to incoming requests via telephone, email, and web chat
• Log all requests in the appropriate call logging software
• Assign calls to relevant support teams

• Action Back Office requests as and when required
• Advise customers and support teams of known problems/workarounds
• Ensure customers are kept updated with the progress of their request
• Contribute to overall achievements by maintaining agreed personal targets

What you'll bring

• Effective communication skills, both verbally and in writing
• Genuine passion for delivering exceptional customer service
• A keen willingness to learn and adapt
• The ability to work both independently and in a team environment
• Strong analytical skills
• Ability to work under pressure

Service Manager - Care Home & day centre
Inverness
£35,000

Are you an experienced Care Manager looking to join a supportive charity in managing their 6 rated service? Are you passionate with a drive to provide the highest levels of service?

An excellent opportunity has a risen for a passionate and skilled Manager to join a well established and growing team at their highly rated small LD home in the Inverness area. My client is a leading charity supporting individuals with learning disabilities, mental health problems, autism and associated complex behaviours.

The Service Manager will oversea a small residential home catering for those with learning disabilities, reporting directly to the Regional Manager and be responsible for ensuring the residents receive the best standards of care whilst being the clinical and business lead in all areas of the services, including holding the CI registration. You will need to be enthusiastic about communicating with and supporting people in a person centred manner. The ideal candidate will be a passionate individual with management experience within a clinical/care setting.

As the Service Manager the following is required:

• Management qualification in care- SVQ Level 4 or equivalent
• Have experience in managing care teams / supervisory or management experience in a care environment.
• Have strong people and communication skills.
• Provide excellent customer service.

In Return you will receive:

• Competitive starting salary of £35,000
• Competitive Pension Scheme
• Generous Holiday Entitlement
• Blue Light Discount & wellbeing Schemes
• Wagestream, get your salary early when you need it!
• PVG costs covered
• Fantastic training schemes & progression opportunities

For more information you can contact Michaela@Purosearch on:
• Call on 01904 570050
• Text on 07537416820- this number is only for texting and cannot accept calls. If you do decide to pop us a text, please add your name!
• Email m.powell@purosearch .com
Linkedin- https://www.linkedin.com/in/michaela-powell-581ab910a/

Support Worker ( Day shifts) - Highlands – Smithton and Culloden area Inverness

Contract: Permanent

Hours: Full Time, Part Time & Relief

Salary: *£25,000+ per annum, pro rata

Please Note: Unfortunately, we are unable to offer sponsorships for international applicants or candidates currently working in the UK on a sponsored visa as we cannot assist with renewal upon expiry.

Are you passionate about making a positive impact in people's lives? Do you seek job security and a regular monthly salary with a leading disability charity? Whether you have experience in Social Care or are looking for a fulfilling new career, we want you on our team!

Why Choose Us? - Care Support Worker - Highlands – Smithton and Culloden area Inverness

At our organisation, we're immensely proud of the work we do and the exceptional training we offer. As a valued Support Worker, you'll join an inclusive team dedicated to supporting adults with learning disabilities. Your role will be dynamic and rewarding, involving everything from helping individuals develop new skills to providing personal and emotional support. Each day will bring new challenges and opportunities to make a difference.

What You'll Do:

• Support individuals in achieving their personal goals and ambitions.
• Assist with daily activities, including leisure, employment, and travel.
• Provide personal and emotional support tailored to each individual's needs.
• Help individuals plan and manage their own homes.
• Foster innovative ways to support and encourage independence.

Who We're Looking For: -Care Support Worker - Highlands – Smithton and Culloden area Inverness

• No prior experience or qualifications necessary – we provide full training!
• Compassionate, caring, confident, and resilient individuals.
• Excellent communication and interpersonal skills.
• Self-starters with high motivation.
• A commitment to our values, vision, and having fun.

Benefits of Joining Our Team: -Care Support Worker - Highlands – Smithton and Culloden area Inverness

• Guaranteed monthly salary for full and part-time roles. *(£12.45 per hour + enhancements)
• Flexible working hours to balance work and life.
• Immediate interviews and quick start dates (subject to pre-employment checks).
• 28 days Annual Leave including bank holidays (pro rata).
• Employee support line for you and your family.
• Free nationally accredited training and career progression opportunities.
• Contributory Pension Scheme.
• Free Enhanced DBS check.
• Refer a friend and earn up to £300.
• Cycle to Work Scheme.
• Well-being initiatives and access to thousands of retail discounts, including a discounted Health Cash Plan.
• An Employee Council that represents staff views on work-related matters.

Ready to embark on a rewarding career in Social Care? Apply Now and become a part of a team that truly makes a difference!

ABOUT THE ROLEAs a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings. By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home. The role of Laundry Assistant involves sorting, washing, drying, ironing and contributing to the overall look and feel of the home. It's a great way to get a sense of what it takes to keep everything running smoothly in our homes and it could open up other opportunities as you develop. ABOUT YOUTo join us as a Laundry Assistant you'll need a personable approach, good practical skills and determination to provide an exceptional laundry service. Just as importantly, you should be reliable and committed to making a positive difference to our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Customer Service Agent
Scotland

We have an exciting opportunity for a Customer Service Advisor to join the team in our Inverness office on a full time, permanent basis. This role is primarily for the out of hours services.

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
The group currently has revenue of £270m, employs nearly 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 services across several trading entities, primarily in the UK.

About the role:
As a Customer Service Advisor with Marston Holdings Ltd you will have a pivotal role in our contact centre, engaging with customers and helping them find a solution, whether that's processing payments, agreeing a payment plan, or helping them resolve a query. You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.

Support and coaching will be given throughout your career to help you move through our development pathways and reach your full potential.

What we are looking for:

• Experience of handling and resolving difficult situations


• Effective communication and organisational skills


• Good understanding and use of Microsoft Office Applications


• Excellent phone manner


• Strong time management and organisational skills


• Comfortable working alone as well as part of a team

What's in it for you?

• Hours will generally be out of hours between 8pm - 8am 7 days a week (7.5 hour shifts on a rotation with rest days included when working weekends)


• Salary of £25,640.55 which includes a night shift premium


• Permanent home working


• Full time, 37.5 hours per week


• Enhanced Maternity and Paternity Package NB subject to eligibility criteria


• 25 days annual leave plus bank holidays


• Health Cash Plan


• Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

If this sounds like the job for you, please apply....

New starters will be subject to clearance through Disclosure Scotland and a Court Decree check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Make a positive difference in someone’s life by becoming a Support Practitioner with The Richmond Fellowship Scotland in our Inverness services and helping support the people who need it most in our communities!We are currently able to offer Full-Time, Part-Time and Bank contracts within the Inverness area working across different services.You do not need to have worked in care to apply as we will invest in your qualifications and provide full training through our award-winning learning & development team prior to starting.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us. About the Role:Your responsibilities as a Support Practitioner could include:Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.Benefits:Generous annual leaveTRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)Paid travel during shifts and 45p per mile fuel allowance.Continuous in-house training opportunities and chances to further your career in social care.Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.Free Membership of Glasgow Credit Union.HSF Health Care plan.Counselling & Life Works service.All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.Closing Date: 23/10/2024 (We reserve the right to close this vacancy at any time)

Job Title: Senior Field Service Engineer
Location - Inverness (Field based role)
Hours: Monday to Thursday, 8 AM - 5 PM; Friday, 8 AM - 3 PM
Salary: Competitive, based on experience

I am working with leading provider of biomass boiler systems who are looking to expand their team by recruiting a full-time Senior Field Service Engineer.

Role Overview:
I am on the lookout for a Senior Field Service Engineer who is eager to advance in the biomass sector. It's an excellent opportunity for a technically proficient individual with a solid foundation in Commercial Plumbing & Heating and/or the Commercial Electrical Industry. Full Specialised training in biomass systems will be provided, so experience in that area is not required. The ideal candidate will demonstrate a strong work ethic and a desire for growth.

As a Senior Field Service Engineer, you will oversee ongoing planned and reactive maintenance, perform daily repairs, and ensure that commercial biomass heating installations comply with legislative and contractual standards. Your role will involve a variety of tasks to guarantee the optimal performance and reliability of our systems.

Core Responsibilities:

• Conduct planned and reactive maintenance on commercial heating systems, including pumps, control valves, pressurisation units, and associated mechanical/electrical services, including control systems, fuel stores, and augers.
• Quickly transition into the biomass sector through tailored training courses and on-site learning workshops relevant to the equipment you will maintain.
• Respond efficiently to breakdowns and equipment failures, diagnosing issues and implementing repairs using your engineering expertise to minimise downtime.
• Perform servicing tasks to high standards, ensuring compliance with legislation and contracts.
• Maintain detailed records of all work completed on-site using a company tablet and cloud-based asset management software.
• Deliver exceptional customer service by integrating with client representatives on-site and fostering strong relationships with key members of our client's teams.
• Collaborate with internal team members and departments to ensure smooth operations.

Essential Criteria:

• SNVQ (or equivalent) in Commercial Plumbing & Heating and/or Electrical Installation.
• Valid Driving License.
• A minimum of 5 years experience in a related industry.
• Strong knowledge of mechanical systems, electrical circuits, and heating principles.
• Excellent problem-solving abilities and a methodical approach to diagnostics.
• Proficient with hand tools and trade-specific equipment.
• Background in commercial heating systems with hands-on experience on-site.
• Strong technical skills with a proactive approach.
• Outstanding communication and interpersonal abilities.

Desirable Criteria:

• Previous experience in the biomass sector.
• Additional certifications in heating, plumbing, or electrical disciplines.
• Qualifications in Oil/Gas Servicing (OFTEC / Gas Safe Modules).

Employee Benefits:

• Comprehensive in-house training and career development opportunities.
• Company vehicle and necessary IT equipment.
• Competitive pension scheme.
• Life assurance coverage.
• Health cash plan.
• Complimentary annual health check during work hours.
• 30 days of annual leave, increasing with length of service.
• Organised social events throughout the year by our Health and Well-being committee.
• A friendly and supportive work environment.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.