Total 211 Customer Service job vacancies in Inverness, Highland Council, IV2 4PF

Your new company

As a Customer Services Advisor, you will be joining a public sector organisation in their team in Inverness. This is a permanent job, with a salary of £23,000 per year, offering up to 34 days' annual leave across a 37-hour working week. This organisation has a flexible approach to hybrid working and are looking for someone with excellent customer service and administration skills in the Inverness area.

Your new role

In your new role, you will be the central and first point of contact for incoming enquiries. You will have a proactive approach to problem-solving and endeavour to provide first-class service in an efficient manner. You will be supporting vulnerable groups, tailoring your communication style to suit and acting with their best interests at heart. You will provide advice, guidance and make referrals where required. You will record all information on the customer database, including recording of complaints and escalations. A proactive approach to process improvements would be welcomed. This position is based in Inverness, with hybrid working allowed. Working up to 37 hours per week (flexible working will be considered) from Monday to Friday.

What you'll need to succeed

In order to be successfully appointed to this role, you must have strong customer service skills and experience. The ability to communicate effectively with a wide range of people is essential. You will deal with a range of issues and sensitive situations. Therefore, you must display professionalism, empathy and be able to communicate clearly. Previous experience of dealing with queries, complaints and enquiries via high-volume incoming calls would be preferred. You must have strong IT skills, with a focus on accurately recording information and conversations.

What you'll get in return

This organisation will provide you with full training as part of the onboarding process. Offering a permanent role, working socialable hours from Monday to Friday, with hybrid working and flexibility, this is an attractive role with good work/ life balance. Your salary will start at £23,000 with future opportunities for review. The organisation offers an enhanced annual leave allowance of up to 34 days (including bank holidays).

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays in Inverness on 01463 214282.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Working hours: 32 hours per week
Interview date: To be confirmed
Inverness Resettlement is looking for an enthusiastic, compassionate, and motivated individual to join our staff team. Our mission is to meet people where they are and encourage them to get where they want to be at a pace that they determine.
Key Responsibilities: The role of Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable clients. As a motivated and dynamic Support Worker you will be responsible for developing and delivering a high-quality programme of support which promotes client’s choice and control. You will address clients support needs, enable them to achieve positive life changes and ultimately empower clients with the skills they will need to sustain a tenancy independently in the community.
The successful candidate(s) will be able to demonstrate:

A basic knowledge of IT packages including Microsoft.
Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients.
A knowledge and understanding of benefits system, including Universal Credit and Housing Benefit.
A Full UK Driving Licence and access to a car as this role will include travel and delivery of support throughout the Inner Moray Firth area
Have or are willing to work towards a Level 3 SVQ qualification in Health and Social Care.
Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory PVG Check.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Biomass Service Engineer - Join a growing team!

Location: Inverness
Contract: Full-Time, Permanent
Hours: 7am - 5pm, Monday to Friday
Salary: 40k - 45k

A leading company in renewable energy solutions are growing fast and looking for a Biomass Service Engineer to join their team.

This is your chance to make a real impact.

If you have experience in the biomass or commercial heating industry and you are ready for a role where no two days are the same then I want to hear from you.

About the Role

This is a full-time role providing coverage throughout Scotland, with occasional travel across the UK and overnight stays.

You'll be working on biomass boiler installations, ensuring they operate efficiently and reliably. It's an opportunity to work with a team that's passionate about renewable energy and delivering exceptional service.

What You'll Be Doing:

• Diagnosing & Resolving Issues: React to time-critical faults, including out-of-hours callouts, ensuring minimal downtime for clients.
• Regular Maintenance: Perform scheduled service tasks, such as monthly ash disposals and inspections.
• Improvements & Reporting: Proactively suggest enhancements to installed plant and submit detailed reports.
• On-Site Support: Collaborate with site and office-based engineers to deliver seamless service.
• Field-Based Tech: Complete job reports efficiently using tablet devices.

The Essentials:

We need an engineer with the following:

• Hands-on experience with biomass systems.
• Solid background in the Commercial Plumbing and Heating industry.
• A full, clean UK driving license.

What's In It for You?

On offer is a comprehensive benefits package, including:

• Full product-specific and in-house training.
• Competitive pension scheme.
• Life assurance coverage.
• Health cash plan and free annual health checks during work hours.
• Generous annual leave allowance - 30 days!

If you are interested apply now or get in touch with me directly with your CV at

Support Worker Vacancy
Shepton Mallet
Full and Part time available
Pay rate: £12.37 per hour
Drivers required due to the location of the home

Shift Patterns: These can vary throughout the week, there is some flexibility but there is an expectation that you will be available to work sleep ins.
For example - 7am - 2:30pm / 8am - 3:30pm / 9am - 4:30pm / 2:20 - 10pm / 9am - 3pm / 4pm - 9pm - Plus alternate weekends.

" As a parent, who's daughter has special needs, I would encourage you to apply to work with us in the adult social care sector. You would quickly get to know the character of the people you will care for and learn their individual needs. You would together enjoy shopping, going for walks, outings, swimming and supporting holidays. Also, home visits and helping them to keep in contact with their families. For a compassionate and people loving person this post will bring satisfaction and personal reward."

Are you ready to be part of an empowering journey at Discovery? We're on a mission to turn dreams into reality for those we support, and we're searching for a passionate individual to join our team. Could it be you?

Conveniently nestled near St. Peters hospital and just a brisk 20-minute walk from town, our vibrant community awaits.

As a Support Worker, you'll dive into a world of exhilarating activities such as swimming, bowling, going to the cinema, visiting local places of interest and enjoying lunches out at various venues. Our families and friends play a big part in our lives so we also require support with maintaining those relationships. We support 6 people here with daily living, which includes support with personal care, meal preparation and supporting with medication.

Key Tasks:

- Support with shopping for things they wish to buy, including clothes and food

- Supporting with their emotional and mental health needs

- Support to manage their own money

- Help, encourage, support to do their housework, including cleaning, laundry and meal preperation

- Support with medication

- Keep written records, using IT systems to update support plans, financial info and health and safety records?

For further information, please contact Sandra - 07944636389

Benefits for Support Workers working with Discovery include:

- 30 days paid Annual Leave (including public holidays - pro rata)

- Opportunities for career progression

- High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.) which could be worth up to £1200

- Life Assurance and Company Pension

- Industry leading, award winning, training

- Enhanced DBS paid for by us

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

Apply now:

We want the people we support to have fulfilling lives and we want our colleagues to have great careers with us.

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application in our offices using assistive technology.

Other organisations may call this role Community Support Worker, Residential Support Worker, Care Worker, Care Assistant, Social Care Worker, Social Care Assistant or, Bank HCA, Healthcare Assistant or Carer.

Are you ready to be part of an empowering journey at Discovery? We're on a mission to turn dreams into reality for those we support, and we're searching for a passionate individual to join our team. Could it be you?

Conveniently nestled near the bustling St. Peters hospital and just a brisk 20-minute walk from town, our vibrant community awaits.

As a Support Worker, you'll dive into a world of exhilarating activities. Picture yourself cheering alongside as we splash into swimming adventures, aim for strikes at the bowling alley, and immerse ourselves in the magic of cinema outings. But that's not all - we'll explore the pulse of our local community, discovering hidden gems and indulging in mouthwatering meals at various venues.

Families and friends are at the heart of what we do, and we'll count on you to help nurture those vital relationships. Within our close-knit group of six individuals, every day is a canvas for care and companionship. From assisting with personal care to whipping up delicious meals and ensuring medication routines are followed, your role will be pivotal in enhancing their lives.

Proud member of the Disability Confident employer scheme

Nights, 36 hours per week over 3 nights.

A night enhancement of £1.50 per hour will apply from 8pm to 7am Monday – Sunday (this does not apply to sleep-ins). A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday.

The Manor is a residential care home for 22 people with physical disabilities. We are located in the beautiful and rural town of Brampton in Cambridgeshire, Huntingdon train station is about a 20 minute walk and we are on the main bus route from Huntingdon. Free car parking is on-site for staff.

As a Team Leader with Leonard Cheshire you will become part of a fantastic team. You will provide effective supervision of a team of Support Workers, lead with passion and enthusiasm promoting positive outcomes for disabled people with a flexible and proactive approach.

You will ensure our customers receive the very best care, personal support and assistance with daily life tasks. Supporting our Person Centred approach, you will ensure maximum independence for our customers and helping them to achieve individual aspirations.

This is a challenging yet exciting opportunity, offering you the chance to grow and develop as a member of the Leonard Cheshire team, further enhancing your already successful career as a care professional.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Ideally have a level of professional development and registration (NVQ/SVQ level 3 in Health and Social Care, L4 NVQ/SVQ) or willing to work towards a relevant qualification.
• Have excellent interpersonal skills and ability to communicate effectively.
• Have experience in supervising a team.
• Work flexibly and creatively with customers and their families.
• Be experienced in working within a care setting.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

Your benefits and rewards

As well as competitive pay, we offer a wide range of employee rewards such as Wagestream, the option to withdraw up to 40% of your pay before pay day, free Blue Light card with discounts for high street retailers, eating out and fun family days. There is also a free DBS check, generous annual leave, contributory pension scheme, excellent training programmes relevant to your role and so much more!

If you have any questions or further enquiries, please contact Harinder.Athwal@leonardcheshire.org or call 07925 302 565.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

Due to growth we are currently looking for an additional SUPPORT WORKER to cover the Dingwall to Nairn area, must have own transport and be committed to this child/adult additional needs centred venture.
We currently work with children and adults aged 5-31, applicant must be fun, adventurous and have the ability to think outside the box regarding the inclusivity of each child/adult’s specific needs and wants.
The Applicant must be flexible, have excellent communication skills along with patience and understanding with our ASN client base/parents and families as no two clients have the same needs.
You MUST be able to attain a PVG certificate because off the nature of the job, previous experience would be a benefit but training will be given.
Online training courses will be required to be done prior to start also.
Driving is essential and use of your own vehicle
Currently looking for support workers with varied hours available Monday to Friday

Make a positive difference in someone’s life by becoming a Support Practitioner with The Richmond Fellowship Scotland in our Tain services and helping support the people who need it most in our communities!

We are currently able to offer Full-Time, Part-Time and Bank contracts.

We are only able to consider applications from female candidates due to the nature of the service.

You do not need to have worked in care to apply as we will invest in your qualifications and provide full training through our award-winning learning & development team prior to starting.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.

About the Role:

Your responsibilities as a Support Practitioner could include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.
Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.
Benefits:

Generous annual leave
TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)
Paid travel during shifts and 45p per mile fuel allowance.
Continuous in-house training opportunities and chances to further your career in social care.
Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.
Free Membership of Glasgow Credit Union.
HSF Health Care plan.
Counselling & Life Works service.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references, and PVG.

Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.

All new staff members will be required to register with the SSSC within 3 months of their start date.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.

Closing Date: 19/12/24 (We reserve the right to close this vacancy at any time)

Make a positive difference in someone’s life by becoming a Support Practitioner with The Richmond Fellowship Scotland in our Kinmylies services.

We are currently able to offer Full-Time, Part-Time and Bank contracts in and around the Kinmylies area working across different services. You will be joining a team that supports 3 adult males, no previous experience is required as full training is provided, we are looking for people to join our team who want to make a positive impact on someone's life!

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.

About the Role:

Your responsibilities as a Support Practitioner could include:

Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.
Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.
Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

Key Benefits:

· Generous annual leave.

· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).

· Paid travel during shifts and 45p per mile fuel allowance.

· Continuous in-house training opportunities and chances to further your career in social care.

· Refer a Friend scheme- £150 reward for successfully referring a colleague.

· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.

· Free Membership of Glasgow Credit Union.

· HSF Health Care plan.

· Counselling & Life Works service.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 17/12/2024 (We reserve the right to close this vacancy at any time)

Make a positive difference in someone’s life by becoming a Support Practitioner with The Richmond Fellowship Scotland in our Kinmylies services.We are currently able to offer Full-Time, Part-Time and Bank contracts in and around the Kinmylies area working across different services. You will be joining a team that supports 3 adult males, no previous experience is required as full training is provided, we are looking for people to join our team who want to make a positive impact on someone's life!We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.About the Role:Your responsibilities as a Support Practitioner could include:Social Support- Assisting individuals to engage with their communities by planning and attending outings to various leisure activities such as day centres, cinema, swimming etc.Personal Care- Assisting people to maintain their wellbeing by promoting their personal care which would include assistance with bathing, dressing, arranging visits with the dentist/doctor, incontinence care.Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.Key Benefits:· Generous annual leave.· TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).· Paid travel during shifts and 45p per mile fuel allowance.· Continuous in-house training opportunities and chances to further your career in social care.· Refer a Friend scheme- £150 reward for successfully referring a colleague.· Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.· Free Membership of Glasgow Credit Union.· HSF Health Care plan.· Counselling & Life Works service.All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.Closing Date: 17/12/2024 (We reserve the right to close this vacancy at any time)

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Hours: 35 hours per weekAre you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?Are you a people person who can strike up a conversation with anyone?Do you want to finish work knowing you’ve made real a difference to someone’s life?If this sounds like you – we’ve got the perfect match! As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy. Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector. Our Care Workers:• Are paid by the hour, not by the job. £13.81 per hour, full time equivalent £25,203.32 per annum (based on working 35 hours per week)• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan* • Will be supported to achieve relevant qualifications • Can join our Extra Care Academy - support and training to progress into management Is it for me?You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes. All you need is:• To be kind and friendly• Good written and verbal English communication skills• Commitment to undertake necessary further training• A genuine desire to help people• Reliability and flexibility• The ability to use your initiative• To remain calm under pressureAbout the roleEveryone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives. Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include: • Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.• Making meals, drinks and snacks where necessary.• Encouraging and enabling residents to follow agreed care plans.• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress. The benefitsAt Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:• Holiday Pay• Occupational Sick Pay• Occupational Maternity Pay• Health Cash Plan* • Blue Light Card (offering discounts across retail, hospitality and leisure)• Car Lease Scheme• Cycle to Work Scheme• Uniform provided • Employee Assistance Programme• 50p hourly enhancement for all Level 2 • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.Closing date for applications 24 November 2024, with interviews being held 27 November 2024Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

The successful candidate will assist with the development and implementation of the Association's policies, procedures and strategies for tenant participation and tenancy sustainment.

You will have an excellent understanding of current housing issues, the risks to tenancy sustainment and a strong commitment to tenant engagement and support. Alongside this, you will have a broad understanding of welfare benefits, rental income challenges and trauma- informed practices.

We expect the post holder to assist with creating new ways for the Association and tenants to engage effectively.

Excellent IT and communication skills will be required, and you will have the ability to foster and maintain good working relationships with colleagues, customers and external agencies. You will be highly organised and able to plan tasks and workload on your own initiative and can lead a team including our Energy Advice service and Tenant Adviser.

**Female only applications

Full time, 34.5 hours per week.

Shift rota; Long day, 08.00 - 20.00, short day, 08.00 - 14.00 and 14.00 - 20.00.

A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday.

The Manor is a residential care home for 22 people with physical disabilities. We are located in the beautiful and rural town of Brampton in Cambridgeshire, Huntingdon train station is about a 20 minute walk and we are on the main bus route from Huntingdon. Free car parking is on-site for staff.

Are you an experienced care worker or would love to start a career in care?

If so, we would love to hear from you! Apply now, helping us to continue our great work making a positive impact every day on the lives of people with a disability.

Care Assistant, Support Worker or similar experience is desirable but not essential. We offer an excellent training and induction programme for everyone!

As a Support Worker with Leonard Cheshire you will become part of a fantastic team. Every day is different, but here are just some of the duties you will do:

• Assistance with daily life tasks including personal care, medication and mealtimes.
• Escort and assist in and around the service, at external events and appointments.
• Supporting our Person Centred approach, encouraging maximum independence for our customers and helping to achieve individual aspirations.
• Maintain up to date and accurate records.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Have good interpersonal skills and ability to communicate effectively.
• Work flexibly and creatively with customers and their families.
• Ideally have personal care experience (not essential).
• Be able to work under pressure and as a team.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

We offer a wide range of employee rewards to include:

• Wagestream, option to withdraw up to 40% of your pay before pay day (click here for more details).
• Free Blue Light Card.
• Contributory company pension scheme with competitive life cover benefit.
• Access to a Cash Health Plan at very favourable rates.
• Great development opportunities through our apprenticeship schemes and chance to gain recognised qualifications.
• Unlimited payments through our Refer a Friend bonus scheme.
• Free DBS check.
• Employee Assistance Programme and so much more!

If you have any questions or further enquiries, please contact Harinder.Athwal@leonardcheshire.org or call 07925 302 565.

**Because of the personal service provided an occupational requirement applies to this post, under the Equality Act 2010.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

Care Support Worker (Day Shifts) - Highlands – Smithton and Culloden, Inverness

• Contract: Permanent
• Hours: Full Time, Part Time & Relief
• Salary: £25,000+ per annum, pro rata

Are you someone with a caring heart, looking for a meaningful career where every day brings the chance to make a real difference? Whether you're experienced in Social Care or exploring this field for the first time, we’d love to have you join us!

Why Start or Grow Your Career with Us?

At our disability charity, we're passionate about empowering adults with learning disabilities to live fulfilling lives. As a Care Support Worker in the Highlands, you’ll be part of a dedicated, supportive team in Smithton and Culloden. We provide thorough training and welcome people from all backgrounds. This role isn’t just about work; it’s about creating connections, fostering independence, and truly supporting people in meaningful ways.

What Your Role Will Involve:

• Empowering independence: Support individuals in achieving their personal goals and fostering self-confidence.
• Engagement in daily activities: Assist with social and leisure activities, employment, and travel.
• Personalised care: Offer compassionate, personal, and emotional support that respects each person’s unique needs.
• Encouraging self-sufficiency: Help individuals plan and manage their daily lives in their own homes.
• Creativity in support: Use innovative approaches to encourage skills and independence.

We’re Looking for People Who Are:

• Caring and Compassionate: If you’re naturally empathetic, you’ll thrive here.
• Confident and Resilient: Every day is different, and a positive attitude goes a long way.
• Great Communicators: Being supportive means listening as much as speaking.
• Self-Motivated: We value individuals who take initiative and bring energy to their work.
• Committed to Our Values: Dedication to our mission is what makes our team special!

What We Offer:

• Competitive pay: (£12.48 per hour + enhancements)
• Job security and flexibility: Full-time, part-time, and relief shifts are available.
• Rapid onboarding: Immediate interviews and quick start dates, pending checks.
• Generous leave: 28 days of paid leave, including bank holidays (pro rata).
• Support for you and your family: Access to an employee support line and health initiatives.
• Career growth: Free nationally accredited training and internal career progression.
• Additional benefits: Pension scheme, free enhanced DBS check, referral bonuses up to £300, Cycle to Work Scheme, discounts on retail, and a health cash plan.

Note: Unfortunately, we’re unable to provide sponsorships for international applicants or candidates on sponsored visas.

Make Your Next Move Matter!

Join a team where every role is meaningful and where you can see the impact of your work every day. Ready to start a rewarding journey in care? Apply now, and let’s make a difference together.

Care Support Worker (Day Shifts) - Highlands – Smithton and Culloden, Inverness

• Contract: Permanent
• Hours: Full Time, Part Time & Relief
• Salary: £25,000+ per annum, pro rata

Are you someone with a caring heart, looking for a meaningful career where every day brings the chance to make a real difference? Whether you're experienced in Social Care or exploring this field for the first time, we’d love to have you join us!

Why Start or Grow Your Career with Us?

At our disability charity, we're passionate about empowering adults with learning disabilities to live fulfilling lives. As a Care Support Worker in the Highlands, you’ll be part of a dedicated, supportive team in Smithton and Culloden. We provide thorough training and welcome people from all backgrounds. This role isn’t just about work; it’s about creating connections, fostering independence, and truly supporting people in meaningful ways.

What Your Role Will Involve:

• Empowering independence: Support individuals in achieving their personal goals and fostering self-confidence.
• Engagement in daily activities: Assist with social and leisure activities, employment, and travel.
• Personalised care: Offer compassionate, personal, and emotional support that respects each person’s unique needs.
• Encouraging self-sufficiency: Help individuals plan and manage their daily lives in their own homes.
• Creativity in support: Use innovative approaches to encourage skills and independence.

We’re Looking for People Who Are:

• Caring and Compassionate: If you’re naturally empathetic, you’ll thrive here.
• Confident and Resilient: Every day is different, and a positive attitude goes a long way.
• Great Communicators: Being supportive means listening as much as speaking.
• Self-Motivated: We value individuals who take initiative and bring energy to their work.
• Committed to Our Values: Dedication to our mission is what makes our team special!

What We Offer:

• Competitive pay: (£12.48 per hour + enhancements)
• Job security and flexibility: Full-time, part-time, and relief shifts are available.
• Rapid onboarding: Immediate interviews and quick start dates, pending checks.
• Generous leave: 28 days of paid leave, including bank holidays (pro rata).
• Support for you and your family: Access to an employee support line and health initiatives.
• Career growth: Free nationally accredited training and internal career progression.
• Additional benefits: Pension scheme, free enhanced DBS check, referral bonuses up to £300, Cycle to Work Scheme, discounts on retail, and a health cash plan.

Note: Unfortunately, we’re unable to provide sponsorships for international applicants or candidates on sponsored visas.

Make Your Next Move Matter!

Join a team where every role is meaningful and where you can see the impact of your work every day. Ready to start a rewarding journey in care? Apply now, and let’s make a difference together.