Total 9 Customer Service job vacancies in Home Office: Columbia, MD

As a Mission Support Specialist, GS-12 you will perform the following duties:

• Coordinates and performs a wide variety of administrative and management services essential to the operations of the office including, but not limited to, managing travel needs and related processing, serving as timekeeper for staff, and coordinating a variety of administrative projects;
• Advises management on assigned administrative matters;
• Conducts or participates in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
• Represents the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; AND
• Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.

Starting at $99,200 Per Year (GS 12)

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

Starting at $99,200 Per Year (GS 12-13)

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

Starting at $99,200 Per Year (GS 12-13)

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Develops and directs the implementation of program and administrative policies, goals, objectives, and priorities governing the operation of the Division’s field laboratories and laboratory approval service.
• Represents the Agency in presentations of such programs to Federal and State officials, academia, industry, and trade organizations.
• Demonstrates skills in communication both oral and written as well as a thorough understanding of user fee programs.
• Develops short-term and long-range proposals concerning policies, procedures and methods governing the administration of the overall activities of the Division.
• Directs studies for the development of new, improved, or revised procedures and techniques for the analysis of food products and other agricultural commodities.
• Exercises overall authority and responsibility for methods development to meet agency goals and satisfy client needs for testing analyses.
• Conducts periodic reviews to assure that the quality assurance programs are operating effectively, resolves all administrative and technical issues regarding program operation.

Starting at $139,395 Per Year (GS 14-15)

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Developing, coordinating, and providing program- planning documentation, such as monthly updates, briefing books, project displays, and maintaining official files for assigned program area(s). Incumbent promotes the accomplishments and objectives of TSD and the Engineering and Science Research and Development Branch through briefings and demonstrations of branch accomplishments and on-going work
• Recommending the resolution of engineering or scientific issues in order to attain departmental objectives and technology development.
• Negotiates with others with differing or opposing views in order to resolve engineering aspects of controversial decisions regarding highly unstructured and interconnected problems involving both unique technology and programmatic treatments.
• Serving as a Contracting Officer's Representative in managing awarded contracts.
• Evaluating contractor performance and assures compliance with contract requirements throughout the life cycle of the contract/program.

This Civil Engineer position starts at a salary of $139,395.00,GS GS-14 step 1, with promotion potential to $181,216.00 GS-14 step 10.

Starting at $139,395 Per Year (GS 14)

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Communicating immediately with the contracting officer for any issues which will impact performance, schedule or terms and conditions under a contract. Initiates corrective action on contract performance through a partnership with the contracting officer.
• Serving as a knowledgeable technical advisor to the USSS and other government agencies, as well as contractor personnel, particularly regarding Civil Engineering, Structural building analysis and design, vehicle and pedestrian barriers, explosive effects analysis and design, building and general construction.
• Providing continuing program management by assisting with the development of operational requirements, and preparing structural analysis, designs, schedules and cost estimates. Prepares technical briefing materials for stakeholders, end-users and operational personnel. Provides informational briefings for supervisors and non technical personnel.

Apply for this exciting opportunity to The Office of Technical Development and Mission Support, Technical Security Division is seeking to hire talented individuals to provide overall program and project planning, coordination, management, and quality assurance for interrelated technical areas including, but not limited to: chemical, biological, radiological, nuclear and explosives (CBRNE) threat detection and countermeasures; infrastructure protection; and protective equipment for CBRNE safety.

This Civil Engineer position starts at a salary of $99,200.00, GS-12, step 1, with promotion potential to $153,354.00 GS-13, step 10.

Starting at $99,200 Per Year (GS 12-13)

• Operates equipment to plant, maintain, and harvest crops and collect data.
• Maintains, calibrates and modifies complex specialized crop production equipment incorporating computer control and data collection.
• Safely applies pesticides in the field and maintains required records.
• Searches literature pertinent to area of research for new procedures or techniques.
• Adapts, modifies, or develops new techniques, procedures, and specialized equipment to satisfy the needs of the research project.
• Maintains records, locates and compiles data and other information from various sources.

Starting at $49,025 Per Year (GS 7-8)

The SES Candidate Development Program (CDP) offers a comprehensive series of developmental experiences aimed at preparing high-potential individuals for roles within the Senior Executive Service (SES). This demanding program requires participants to complete the curriculum while managing their regular job responsibilities. Developmental experiences include formal classroom training, seminars, and a 120-day executive-level assignment outside of the participant's current Directorate/Office or chain of command, designed to build the competencies necessary for successful SES performance. Throughout the program, participants will collaborate with an Executive Mentor to create a personalized Executive Development Plan, which will guide their development throughout the program. In addition, tuition costs are the responsibility of the candidate's organization.

SES CDP PROGRAM CURRICULUM:

• Program Duration: The program is an intensive leadership development program which lasts 18 months. Applicants selected to the program from within DOC will remain in their full-time position of record while completing program requirements.
• Orientation Session: The SES CDP begins with a mandatory one-day virtual orientation. The required orientation will occur in Spring/Summer 2025.
• Executive Mentor: Candidates must identify an Executive mentor who will assist in clarifying their developmental objectives and identifying developmental assignments and activities.
• Executive Development Plan (EDP): The EDP is used to identify, track, and document completion of competency-based needs of the participants.
• Interagency Learning: 80 hours of formal interagency development over the course of the program, focusing on the Executive Core Qualifications and their relevance to SES positions across the federal government.
• Developmental Assignments (DA): Candidates will complete a minimum 120-day executive-level DA outside the candidate's current Directorate and or chain of command.
• Supplemental Activity: Candidates will be required to complete a minimum of two supplemental activities.
• 360 Assessment and Coaching: Each candidate will be required to complete a 360-degree assessment, which is designed to determine the competencies which will be developed during the program and also required to complete all coaching hours.
• Qualifications Review Board (QRB) Certification: Candidates who successfully complete the program and receive certification of their executive core qualifications by an Office of Personnel Management (OPM) Qualifications Review Board (QRB) under the criterion of 5 U.S.C. 3393(c)(2)(B), will be eligible for initial noncompetitive appointment to the SES.

Starting at $92,977 Per Year (GS 14-15)

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.