Total 318 Customer Service job vacancies in Herne Bay, CT6 5DN

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

The Medical Specialty Care Outpatient Staff Registered Nurse (RN) is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks consistent with the nurse's obligation to provide optimal specialty care. The focus is on individual growth and development in practice with increased levels of self-direction. This nurse provides patient care, care coordination, health promotion, health education and coaching on wellness, disease prevention, and chronic care management. Ability to formulate a plan of care based on nursing assessments and Veteran goals of care. Seeks guidance on how to improve care provided to patients and families. Delegates elements of care to the appropriate individual based upon assessed needs, condition, and safety of the patient. The nurse brings principles and theory with limited application of critical thinking skills.

The Medical Specialty Care RN coordinates nursing care within a team environment for patients within the medical specialty clinic setting. The Medical Specialty RN uses the nursing process to screen patients for initial and recurring provider appointments as well as assist providers with minor in-office procedures. The RN educates patients and family regarding the disease processes, medications, procedures, or treatment and equipment use. The Medical Specialty RN responds to patient phone calls regarding their needs and follow up care and provide education to patients/families. The RN administers, initiates, completes and/or follow up nursing referrals; documents and reports significant patient information; uses patient care equipment in a safe and appropriate manner and assures proper maintenance of Reusable Medical Devices (RMD); provides patient education and correctly documents findings. The RN provides patient education and correctly documents findings; orders and stocks supplies for the clinic and assists with the revision of SOP and medical center policies as needed. The Medical Specialty RN must have a general knowledge of medications and treatments commonly used in their discipline, knowledge of community resources specific to their patient needs, knowledge of the consult and referral process, and provision of emotional support to patient and families. The Medical Specialty RN appropriately and accurately documents in the Electronic Medical Record (EMR), participates in education events, and performs other duties as assigned by the Nurse Manager. They provide medication and education to patients as directed, triage phone calls, voicemail messages, and My Healthy Vet secure messages. They perform related duties as determined by the attending provider. With in the Interventional & Specialty Care Service, the RN will float to other specialty areas as needed and is required to have basic knowledge and competency in those area. The RN provides outstanding customer service to the patients they serve. Responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our veterans.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 0800 - 1630
Compressed/Flexible: This position potentially requires flexibility in schedule and assignments.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: May be authorized to a highly qualified candidate.
Permanent Change of Station (PCS): Not Authorized

This Food Service Worker position is located within the Nutrition & Food Service at the CW Bill Young Medical Center.

Major duties and responsibilities include but are not limited to:

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates.
• Break down and clean assigned area when the meal is finished and return food to the kitchen.
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Return soiled trays and dishes to the dish room after meals.
• Deliver meal trays to the patients' bedsides.
• Brew coffee according to the number of servings required.
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes.
• Apportion other food items into standard serving sizes using the proper utensils and containers.
• Make cold sandwiches using prepared ingredients and pack box lunches.
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated. storage and receiving, and the serving line.
• Sort, wash, peel and cut fresh fruits and vegetables.
• Operate and break down equipment.
• Perform heavy-duty cleaning tasks throughout the food service and related areas.
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area.
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine.
• Unload delivery trucks.
• Store sanitized dishes, glasses and silverware.
• Scrape, soak, scour, and scrub the heavier cooking utensils.
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

This Food Service Worker position is located within the Nutrition & Food Service at the CW Bill Young Medical Center.

Major duties and responsibilities include but are not limited to:

• Set up assigned station with the correct supplies and food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates.
• Break down and clean the station when assigned.
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Return soiled trays and dishes to the dish room.
• Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
• Prepare beverages according to the number of servings required.
• Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
• Sort, wash, peel and cut cold foods using knives or other equipment.
• Aids cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepare uncooked food items, such as sandwich spread and salad dressings.
• Operate and break down and clean all equipment assigned to food service and related areas.
• Portion food items into standard serving sizes using the proper utensils and specified dishware.
• Prepare boxed/to go meals.
• Select and place correct items on patient trays.
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections.
• Identify obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Decide what food items to serve for the most common diets.
• Perform heavy-duty cleaning tasks throughout the food service and related areas.
• Separate food waste, trash/recyclables from dishes, glasses, and silverware
• Unload food/tray delivery carts.
• Store sanitized dishes, glasses and silverware.
• Scrape, soak, scour, and scrub cookware and utensils.
• Move garbage cans when collecting and transferring trash from the work area to the disposal area.
• Other duties as assigned to meet the needs of the Medical Center.

These positions are located within the Health Administration Service. The tours of duty will be established based on demand of the work area. The AMSA is expected to present to work in a professional manner in accordance with acceptable workplace behavior and established tours of duty. The AMSA monitors encounters, consults, patient calls, new consult appointments for primary work assignment and assists with secondary as needed, provides input on performance, resolves daily workplace issues and maintains efficient workflow.

The Advanced Medical Support Assistant duties consist of but are not limited to the following:

• Serves as a customer service relations provider and assists in the resolution of Veterans' concerns.
• Assists Veterans with scheduling appointments with clinical providers.
• Responsible for the validation of patient demographic and insurance information.
• Acts in the capacity of liaison between patients, team members as well as specialty and ancillary services.
• Provides information and technical support on availability of services, points of contact and necessary authorizations and approvals.
• Utilizes computer technology to ensure continuity of care through accurate patient information, communication and documentation.
• Monitors the status and progress of work and makes necessary adjustments in accordance with established priorities.
• Ensures all training requirements are met.
• Trains unit members in the accomplishment of new tasks or projects.

Major duties performed include:

• Prepares, assembles, and correlates information into requested formats or creates format for data.
• Processes incoming and outgoing materials.
• Edits documents, composes letters and reports, and reviews correspondence for accuracy and completeness.
• Coordinates scheduling of facility space within the regional office.
• Identifies requirements for equipment within the regional office and forwards for action.
• Provides input on staffing and budget requirements for SSD activities.
• Maintains official station control log/history file for circulars, bulletins, and memoranda.
• Establishes and maintains files and records for the division.
• Prepares access requests for division employees.
• Assists other users with regards to applications and selection of appropriate formats and procedures for correspondence preparation.
• Reviews correspondence for accuracy, format, and appropriate usage of grammar.
• Performs duties of a government purchase card holder to include securing the card, maintaining receipts and other supporting documentation, and reconciling transactions timely.
• Assists the primary Transit Benefit Manager in program administration.
• Monitors and reports time and attendance for division employees.
• Performs PIV Official Role duties.
• Receives all division visitors and callers and provides the appropriate information or refers to the appropriate operating element.

Major duties performed include:

• Prepares, assembles, and correlates information into requested formats or creates format for data.
• Processes incoming and outgoing materials.
• Edits documents, composes letters and reports, and reviews correspondence for accuracy and completeness.
• Coordinates scheduling of facility space within the regional office.
• Identifies requirements for equipment within the regional office and forwards for action.
• Provides input on staffing and budget requirements for SSD activities.
• Maintains official station control log/history file for circulars, bulletins, and memoranda.
• Establishes and maintains files and records for the division.
• Prepares access requests for division employees.
• Assists other users with regards to applications and selection of appropriate formats and procedures for correspondence preparation.
• Reviews correspondence for accuracy, format, and appropriate usage of grammar.
• Performs duties of a government purchase card holder to include securing the card, maintaining receipts and other supporting documentation, and reconciling transactions timely.
• Assists the primary Transit Benefit Manager in program administration.
• Monitors and reports time and attendance for division employees.
• Performs PIV Official Role duties.
• Receives all division visitors and callers and provides the appropriate information or refers to the appropriate operating element.