Total 1,040 Customer Service job vacancies in Hemaraj Eastern Seaboard Industrial Estate

Key Responsibilities:

• Handle inbound customer inquiries and provide accurate information regarding products/services.
• Make outbound calls to follow up with customers or conduct surveys.
• Assist customers in resolving issues and complaints with a professional and empathetic attitude.
• Maintain customer records by updating account information in the system.
• Meet daily/weekly targets for call volume and quality standards.
• Work collaboratively with team members to ensure consistent customer satisfaction.

Perks & Benefits

• Employee equity
• Casual dress code

主要職責：

• 處理入境客戶詢問並提供有關產品/服務的準確資訊。
• 撥打外線電話跟進客戶或進行調查。
• 以專業和同理心的態度協助客戶解決問題和投訴。
• 透過更新系統中的帳戶資訊來維護客戶記錄。
• 滿足每日/每週的通話量和品質標準目標。
• 與團隊成員合作，確保一致的客戶滿意度。

津貼和福利

• 員工股權
• 休閒著裝要求

• 職位：忠誠客戶服務管理主管。
• 薪資：RM2800-3800。
• 地點：PJ工業區，第51區，Jalan Templer，八打靈再也。

Chrisjac 是一家成熟的招聘公司，在馬來西亞為人力資源行業的企業客戶提供優質的人才搜尋服務已有近三十年的歷史。作為提供增值招聘服務的一部分，我們目前正在尋找合適的馬來西亞候選人來擔任我們的長期企業客戶（位於八打靈再也的忠誠度和獎勵計劃管理公司）的忠誠度客戶服務管理官/執行官。

這是一個全職永久職位，位於八打靈再也第 51 區的公司辦公室。工作時間為週一至週五上午 9 點至下午 6 點。

關於工作

身為忠誠度客戶服務管理主管，您將管理銀行和金融機構內各種忠誠度計畫的客戶服務。該職位負責支援馬來西亞各銀行機構的忠誠度計劃。

這個職位節奏很快。作為忠誠度管理員，您將在客戶的忠誠度計劃中管理客戶的組合權利和獎勵。

您的角色將透過提供有關透過忠誠度計劃獲得的權利和獎勵的準確信息，及時參與客戶互動。您的重要職責還包括管理、訂購和採購以及向客戶提供獎勵。

候選人

我們尋找女性候選人只是為了承擔這個以客戶為中心的角色。理想情況下，她應具備任何學習領域的最低文憑資格，並具有較強的溝通能力、能說流利的英語和國語。那些能說中文/普通話的人將是擔任這一職位的額外優勢。

理想情況下，我們正在尋找具有可靠的忠誠度計劃經驗（最好是在銀行環境中）的候選人。

要考慮擔任此職位，候選人應具有與客戶服務、電話行銷、呼叫中心或類似性質職位相關的工作經驗。

該職位的候選人必須願意在支持性的團隊環境中工作，並且能夠在壓力下快速且準確地工作。

她必須具備電腦知識，能夠使用 MS Office 和互聯網應用程式技能。

對該職位的申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

About This Opportunity

As a customer data scientist you will help customers be successful in their AI Journey. You will aid them in leveraging AI in the organization for different use-cases, building successful models and deploying them in production environments, bringing GenAI capabilities in the AI journey of the customers, and ensuring that they get business impact and value.What You Will Do

• Deliver data science and/or machine learning professional services to our customers.
• Support customers by helping build custom data models, transformation, scorers/optimization loss functions/metrics that can be leveraged with H2O Driverless AI and help improve training performance for the customer use cases/domains.
• Demonstrate different use cases and data science capabilities by building end to end AI Applications using H2O products and solutions.
• Design and run training sessions for our customers in data science concepts as well as using H2O products. Training will need to be able to be delivered to audiences with varying data science skills and abilities.
• Help customers understand the nuances of data science, expert settings of H2O Driverless AI and H2O open source, and the strategies of experiment tuning that you would use to incrementally improve model performance. This also includes explaining model performance, model interpretability, and post deployment model monitoring concepts so as to ensure the business is making the right decisions on the model predictions.
• Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment.
• Participate in the development of ML solutions and AI applications for internal use, contributing to the advancement of our technology stack.
• Build and deploy machine learning models and AI applications to address customer-specific challenges.
• Work closely with cross-functional teams to gather, preprocess, and analyze data to develop data-driven solutions.

What You Bring

• Proven experience in data science, machine learning, and AI with a minimum of 2 years of hands-on experience.
• Experience in customer facing while dealing with different teams – technical, business, domain people.
• Experience in delivering technical sessions with different customer teams
• Interest in Generative AI and Large Language Models (Prompt Engineering, Retrieval Augmented Generation, LLMOps, Making custom LLM models, fine tuning etc, Guardrails)
• Proficiency in programming languages such as Python.
• Experience with solving machine learning problems using H2O ML products (plus), Python, R
• Knowledge and experience using a variety of machine learning techniques (supervised/unsupervised, clustering, decision tree learning, neural networks, etc.) and their real-world advantages/drawbacks/tuning techniques.
• Experience visualizing and presenting (EDA) to stakeholders using H2O Wave (plus), or other standard data visualization libraries in the Python and R stacks or using Tableau/PowerBi.
• In depth understanding of machine learning algorithms and experience applying Gen AI/ML to solve real work problems, including deployment of end to end ML pipelines
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

• Ensure all incoming calls are answered and directed to respective employees promptly and politely.
• Welcome all company’s visitors and assist them in locating the employees that they want to meet.
• Courier services are properly coordinated.
• Distribution of incoming mail. Ensure mails are being distributed according to the distribution list.
• Recording and maintenance of records for incoming and outgoing mails.
• Responsible for office pantry, stationery ordering and maintenance, maintenance of general cleanliness of the office premises, surveying state of office equipment and furniture and liaising with repairmen etc.
• Liaising with IT personnel on office computers and server maintenance
• Arranging for office events such as birthday parties, fun runs, charity events etc
• Complete all assignments as assigned by the General Manager.
• Complete other duties assigned by the Senior Administrator.

Requirements:

• At least "N" / "O" Level or Certificate in Business Administration
• At least 1 year of related working experience
• Possess good communication and administrative skills.
• Able to work independently & efficiently.
• Computer literate with knowledge in MS Word, Excel and Powerpoint.
• Preferably able to commence immediately.

If you meet our criteria, please forward a comprehensive resume, stating notice period required if applicable, and your current and expected remuneration to:

hr@enterprisemgt.com.sg

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

( A ) JOB SUMMARY

The Customer Services Associate is responsible to present a welcoming experience to patients and customers In the lobby and at the entrances into Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal external customers at all times, including duties assigned by Senior Guest Services Officers, Guest Service Officers, Assistant Manager and Senior Manager, Guest Services.

( B ) PRIMARY DUTIES & RESPONSIBILITIES

• Greeting and Assistance: Welcome patients, visitors, and doctors at various entrances and counters. Enquire about their purpose of visit and offer directions or assistance.
• Crowd Control and Directional Assistance: Provide crowd control during discharge times and directional assistance to patients and visitors.
• Luggage Assistance: Help patients with their luggage and belongings during admission and discharge.
• Queue Management: Assist with obtaining queue numbers and advising on necessary documents for admission.
• Patient Transfer: Transfer patients within the hospital, including from admission to ward, operating theatre, and during discharge.
• Hospital Items Management: Receive hospital items like gift packs, perform stock-take, deliver items to patients, and keep records of hospital inventory.
• Wheelchair Availability: Ensure wheelchairs are available for emergency use and operate wheelchair lifts when required.
• Patient Triage: Triage patients seeking admission at the Patient Service Centre and fast-track admission if necessary.
• Support and Coverage: Provide support and cross-coverage for colleagues from Concierge and Bellhop during their breaks or absences.
• Administrative Assistance: Assist PSC staff with preparing blank case-notes, photocopying package details for financial counseling, and clearing reception areas of deliveries.
• Location Assistance: Help patients locate tenant clinics, including those in Novena and other peripheral clinics.
• Temperature Screening: Perform temperature screening duties on weekends, public holidays, or as assigned.
• Other Duties: Cover duties of other team members during their absence and perform any other assigned tasks.

(C) REQUIREMENTS

• GCE “N” Level or GCE "O" Level
• At least 1 years’ experience in healthcare or hospitality industries
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Good Team Player
• Able to work on weekend and public holidays