Total 280 Customer Service job vacancies in Fort William, PH33 6SD

• Incumbent plans work to be accomplished by subordinates and prepares schedules for completion of work; assigns work to subordinates based on priorities and capabilities of employees; evaluates work performance of subordinates.
• Serves as principal advisor to the Clinical Director on planning and coordination of professional and administrative functions of the Clinical Services Branch
• Assists Clinical Services Branch with maintaining accreditation for JCAHO, CMS and other state and federal agencies
• Assists the Clinical Director with researching and implementing Clinical Standards of Care, Practice Guidelines related to medical care for the Clinical Services Branch.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

Serves as the U.S. Magistrate Court Liaison.
Processes Department of the Army Forms 3975 (Military Police Report).
Serves as the squadron Time Keeper or Alternate Time Keeper, Defense Travel System (DTS) representative and Absent Without Leave (AWOL) Apprehension Coordinator.
Performs other clerical and administrative work in support of the office/organization.

• Assist in the planning and execution of a diverse and complex set of personnel and administrative programs and obtaining and providing a variety of management service support functions essential to the direction and operation of the HRMS Division.
• Plan and execute personnel and administrative programs supporting two Headquarters Department of the Army (HQDA) principal agencies, to include management support services which requires an adherence to formal internal and external procedures.
• Plan and carry out projects and studies to identify and resolve problems pertaining to Civilian Human Resource (HR) program areas.
• Act as Purchasing Officer to purchase training and services using the Government Purchase Card (GPC).
• Provide analytical support in the form of spreadsheets, graphics, and word processing.
• Act as coordinator and subject matter expert for the Automated Time and Attendance Production System (ATAAPs) time keeping system for the organization.
• Administer the Incentive Awards program. Reviews Incentive, Honorary, and Professional Award nominations and approvals for compliance with regulations and directives.

• Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced;
• Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities;
• Has delegated loan approval authority and performs the full range of loan specialist duties;
• Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced;
• Has knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management;
• Has knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.

• Prepare hot and cold food serving stations for cafeteria style service.
• Stock juices, beverages, utensils, and quick service food carts when replenishment is needed.
• Clean dishes, pots, pans, and utensils manually or by use of dishwashing equipment.
• Operate a cash register for dining food and beverage sales.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Serve as Army Community Service (ACS) Multi-Functional Specialist at the installation level with professional and technical responsibility for assessing, tailoring and prioritizing ACS service delivery in support of local military and family needs.
• Provide comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, survivor outreach services, and transition services.
• Consult with on and off site community leadership officials on Soldier and Family Readiness services and related issues.
• Write articles and prepare memorandums of understanding to formalize agreements and roles.
• Provide individual and Family consultation services, education, referrals and follow-up.

• Through subordinate activity managers, is responsible for overall management and direction of the Directorate, Morale Welfare and Recreation (DMWR) Support Division at a large garrison.
• Provides policies and guidance to ensure attainment of the established objectives of the division.
• Performs liaison with and coordinates programs with AAFES and other garrison agencies.
• Provides leadership and supervision, and communicates mission and organization goals to subordinates.
• Directs and develops finance and accounting operations through various services to include receipt of, distribution of, and accounting for NAF.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

The Registered Nurse, Patient Aligned Care Team (PACT) duties include, but are not limited to the following:

• Completes face to face, telephone, and video assessments to establish nursing diagnoses as needed.
• Assesses, plans, implements, and evaluates care based on population specific components.
• Knowledge and ability to appropriately carry out assigned patient care based on the patients' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information.
• Ability to observe, identify and respond to the patient's needs for care, including medication, equipment-assisted care, and patient/family education.
• Providing health education and procedural teaching to patients and significant others.
• Perform procedures per established policies and guidelines.
• Influences care outcomes using effective communication and collaboration with members of the interdisciplinary team.
• Administering medicine per established policies and guidelines.
• Establishing priorities and making ethically-sound decisions to ensure safe patient care.
• Assisting the physicians during diagnostic and therapeutic procedures to promote optimal patient outcomes by team collaboration.
• Responding to emergency situations to promote optimal patient outcomes by recognizing changes in patient's health status.
• Performing diagnostic studies within the scope of nursing practice as ordered by the physician.
• Documenting patient data to ensure continuity in the provision and coordination of patient care.
• Collaborating with other health care professionals.
• Communicating with veterans and family members regarding veteran's care.
• Knowledge and understanding of human behavior, patient motivations and reactions to situations, and ability to appropriately utilize this knowledge in working effectively with patients, family members and other staff.
• Establishes constructive relationships with individual patients and their families to promote positive relationships and communication.
• Fosters an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery.
• May be responsible for charge nurse duties.
• Managing follow-up care.
• Acting as resource to others.
• Participating in continuing education, achieving/maintaining certification.
• Possess knowledge of unit level quality improvement indicators.
• Applies knowledge and actively participates in unit/program level quality improvement processes and initiatives.
• Provides excellent customer service according to ICARE values.
• Executes position responsibilities that demonstrate leadership, experience, and creative approaches in the management of complex patient care.
• Additional duties as assigned such as covering/float to other teams (Teamlet).

• Determine what type of passport is authorized for VISA entry requirements for foreign countries.
• Utilize the Foreign Clearance Guide and the Passport Matters website in reviewing the application for correctness and completion.
• Ensures facilities meet the minimum requirements for certification.
• Ensures building and office space requirements are sufficient.

• Maintains Internet based personnel security and access control databases for faculty, support staff, students and contractor personnel.
• Implements building access restrictions and ensures controls comply with applicable regulations and guidelines.
• Escorts personnel to controlled access areas.
• Performs inspections of work areas to ensure compliance with maintenance, physical security, and safety guidelines.
• Submits work orders for non-routine and emergency maintenance.
• Prepares a variety of statistical and narrative reports to keep management apprised of access control issues.

• Develop and implement systematic plans to assure accomplishment of customer program objectives through coordinated efforts of acquisition team members. Work with members of the program offices to market current and/or new services to exisiting potential Public Buildings Service (PBS) customers.
• Direct and perform the section's full range of contract administration actions required for the acquisition program, inlcuding the issuance of contract modifications, negotiation of changes, excericse of options, justification for other than full and open competition, investigation and resolution of contractor delays, issuance of cure notices or show cause letters, settlement of liquidated damages, contractor performance appraisal, subcontractor suveillance, disposition of claims, use of alternate dispute resolution when appropriate, and similar matters.
• Direct, train, advise, and coach journeyman level contract spoecialists, intern level contract specialists, purchasing agents, and support personnel.
• Serve as advisor to program officials in procurement planning and processes. Advise program officials of the acquisition strategies and procurement objectives to be used, and assist in the preparation of statements of work.
• Direct and serve as senior-level Contract Specialist for pre award and post award functions involving specialized procurements of significant government-wide importance. Requirements typically involve negotiated/source selection procurements of various contracts for designing and building complex structures with state-of-the-art energy management; and service contracts for building management/maintenance, automatic temperature controls, fire safety, and other major systems/subsystems contracts.

• Responds to fires and directs the crew in firefighting activities.
• Directs firefighters in placing of apparatus, adjustment of water pressures, etc.
• Conducts a complete examination of the patient to determine the nature, extent, and seriousness of his condition and searches for medical alert symbols.
• Performs work leader functions to include distributing and balancing workloads.