Total 372 Customer Service job vacancies in Fort Wainwright, Alaska

This position is located in the Southeast Sunbelt Region (R4) within Atlanta, GA or Fort Lauderdale, FL. The incumbent will be expected to report to a GSA facility in the Southeast Sunbelt Region at least 2x per pay period.

• Provides policy oversight and expertise for specialists assigned major capital lease projects to ensure customer satisfaction and attainment of all organizational and project goals and objectives.
• Ensures projects are completed in accordance with GSA policies and ensures all reasonable steps are taken to ensure projects are completed within each project’s budget and schedule. 
• Identifies practices and procedures which deviate from prescribed policies and procedures, directs appropriate corrective actions, and monitors its progress.
• Anticipates and resolves project related problems to the maximum extent possible within vested authority, negotiates resolution of problems not within the authority of specialists negotiating and administering contracts related to these projects, and develops contingency plans to mitigate the impact of unresolved problems.
• Assures timely accomplishment of all tasks assigned to specialists, assuring each specialist has an integral role in developing the final product or service, articulates and communicates to specialists’ problems to be solved or program issues under review, ensures the organization’s vision is integrated into the project goals.
• Provides expert advice on specific tasks and makes available written instructions, reference materials, and relevant background material, maintains current knowledge and answers questions from specialists assigned to projects on procedures, policies and directives, as needed.
• Serve on a variety of committees and task forces involving persons internal and external to GSA at a national level.
• Responsibility for the business management of the most complex, long range (3-5 years), lease projects from the preliminary planning stage through the development of the Solicitation for Offers, negotiation objectives, source selection criteria, and other elements comprising all aspects of the capital projects. Assignments encompass responsibilities such as planning, organizing, controlling, coordinating, reviewing and approving lease procurements and related work performed by other GSA organizations.
• Facilitates the effort and expertise of numerous staff members within various disciplines. Works with personnel in various disciplines including but not limited to project development, building management, realty, engineering and architecture, construction, contracting, lease budget and finance, security, quality assurance, environmental, historic preservation, valuation, and business and government management.

• Direct the performance of a broad range of strategic and operational analyses to evaluate alternative force structure requirements and capabilities.
• Prepare analysis reports and model documentation pertaining to assigned studies describing objectives, assumptions, methodology, sources and uses of data, and results obtained.
• Lead the development of complex models and computer simulations of military force generation and readiness based.
• Assess performance and effectiveness of new or substantially modified force concepts.
• Analyze feasibility of advanced approaches or radically different proposed policies.

• Set up cafeteria line, steam table, and food service counters with hot and cold food.
• Prepare fruits and vegetables for cooking and serving.
• Load food trays into carts for transport to wards.
• Wash dishes, pots and pans, either manually or by mechanical dishwasher.
• Operate cash register for storing and counting money.

• Arrange completed food trays on carts for transport to wards.
• Prepare individual and bulk nourishments for patients.
• Arrange food items on patient trays according to menus for regular or modified diets.
• Collect carts after each meal for dishwashing.

WHAT IS THE CHIEF FINANCIAL OFFICER (CFO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Financial Officer, Deputy CFO, Financial Modernization and Technology.

The following are the duties of this position at the full working level.

• Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluates work performance of subordinates and makes recommendations for outstanding performance recognition or disciplinary action.
• Gives advice, counsel, or instruction to employees on both technical work and administrative matters. Makes decisions on work problems presented by subordinates or customers from organizations serviced. Recommends awards for subordinates and changes in the organizational structure which is subject to approval by higher-level management.
• Interviews candidates, recommends appointment, promotion, or reassignment for positions in the unit. Hears and resolves complaints from employees and group grievances.

This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of 4 years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Some of the duties you will perform will include, but are not limited to:

• Applies professional knowledge and expertise to research, prepare and coordinate the writing of the cultural resource sections of resource management plans and specific action plans governing the management and protection of cultural resources.
• Prepares compliance and assessment of effect findings, with supporting documentation, for National Historic Preservation Act (NHPA) Section 110/106 and National Environmental Policy Act (NEPA) projects.
• Develops and maintains liaisons and effective working relations with related groups, individuals, agencies, park staff and management.
• Carries out program management duties by developing and managing work plans and schedules, scopes of work, cost estimates, and budget proposals and/or grants to justify funding requests and accomplish goals.
• Performs or directs substantive, project-oriented work involving archeology, history, or cultural anthropology programs found at the park(s).
• Collects, analyzes, and synthesizes scientific information from research, monitoring, resources management actions, and other sources of information and prepares reports for specific projects.
• Incorporates appropriate Geographic Information Systems (GIS) technology into job to provide comprehensive and scientifically sound answers to inquiries from managers and others.
• Uses automatic methods of data collection, analysis, or illustration and inputs data into digital form and uses computer applications for data research, analysis, manipulation, and presentation.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Responsible for the operation of an FCC System IAW all applicable regulations and standards. Plan, implement, and oversees a comprehensive program that promotes positive growth and development of children ages birth to 12.
• Maintains DoD Certification for an FCC System. Implements viable opportunity for providers to achieve home accreditation and Child Development Associate/School-Age Credentials.
• Implements and monitors DA policies to include program registration/enrollment, baseline standards and benchmarks, Key Management Controls, and space utilization goals.
• Actively recruits, screens, and certifies qualified on- and off-post providers. Oversees and evaluates providers based on established performance standards. Ensures timely administrative actions and responses to provider needs.
• Maintains up-to-date data concerning the demographics of the FCC Program. Serves as Subject Matter Expert on CYS issues related to assigned area(s), and supports all EEO and AA objectives.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Primary responsibility will be the implementation and maintenance of the facility's Electronic Health Record (EHR) for outpatient services. Responsible for managing the operations and improvements of the Resource Patient Management System's (RPMS) hardware, software, security, network, client/server interaction and clinical applications.
• Sets up EHR files, parameters, menus and clinical references for users; troubleshoots complex program irregularities and determines appropriate action for correction. Assures System and data are appropriately backed-up and runs system tests to assure restoration can be achieved as needed. Responsible for coding, testing and debugging the system to ensure data recovery. Performs acceptance tests, benchmark tests, and other studies used to evaluate the acceptability of computers, programs, and systems for meeting information system needs.
• Function as an application manager in the planning, development, setup and implementation of all aspects the Indian Health Service Resource and Patient Management System EHR. Prepares written policies and procedures for both long-term and short-term plans for the RPMS; Performs daily, weekly and monthly system checks and documents findings for the record.
• Principle resource person to clinical service program managers and other management officials in resolving difficult and highly complex problems, which may be confined to a single service or may extend across organizational services lines. Provides consultation and technical guidance to Area staff as the RPMS site manager. Verbally communicates with Area staff to identify and resolve system related issues. Provide presentations to senior managers on the RPMS operations.
• Serve as trainer to clinical staff to ensure range of application packages including EHR, Health Summary, Progress notes, etc.

1. This position will support the Federal Government's response efforts to COVID-19. Performs Basic Life Support. Initiates established medical protocols in providing basic life support.

2. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great.

3. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.

4. Maintains firefighting equipment and fire station facilities.

5. Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.

• Performs simple and routine maintenance and repair of grounds, exterior structures, buildings, equipment, and related utilities.
• Assists higher graded maintenance workers or tradesmen in the performance of their work.
• Performs minor carpentry repairs using simple measures and hand tools on such tasks as replacing broken planks on picnic tables; broken windows using precut stock; minor adjustments or replaces hinges, latches, and catches.
• Performs minor painting using brush and roller according to specific instructions on projects where appearances are not critical such as staining picnic tables and trash barrels.
• Performs minor plumbing repairs such as tightening or replacing in-kind fittings and fixtures which do not require custom fitting or solder joints; replaces faucet washers; unplugs drains using a plunger; replaces liquid petroleum gas bottles.
• Receives, unloads and processes incoming shipments according to established procedures. Reports discrepancies and damage to others responsible for such items.
• Performs routine maintenance on campground sites and trails using hand tools to re-grade and reset barriers to restore areas to original appearances. Collects trash.
• Operates a light truck to pick up supplies and to transport materials to and from work sites while assisting on project work.
• Cleans and services chemical toilets, restrooms, and other campground or visitor facilities. Makes minor repairs as needed and refers problems to higher graded workers.
• Operates a forklift to load and unload supplies and light equipment not requiring special rigging.

WHAT IS THE CHIEF FINANCIAL OFFICER (CFO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
The Chief Financial Officer, Deputy CFO, Financial Modernization and Technology.

The following are the duties of this position at the full working level.

• Reviews and interprets federal legislation, rules, standards, and regulations pertaining to accounting and financial management.
• Analyzes and evaluates agency-wide accounting operations, policies, procedures, and systems for compliance with standards and internal controls.
• Designs, implements, and assesses internal control processes and systems pertaining to agency-wide accounting and financial management activities.
• Prepares, analyzes, interprets, reviews, and presents accounting data, reports, and financial statements. Provides high-level technical support to the financial statement audit.
• Applies cost accounting methodologies to agency-wide data and systems, in partnership with business units, to report the cost of major activities for management information purposes.

Functions or Scope of Assigned Duties:
The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients.-

1. Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.-
2. Develops and implements an individualized plan to achieve optimal population health and disease management.- Demonstrates leadership and works collaboratively with the interdisciplinary team
3. Orders and interprets labs, tests, and diagnostic studies.-
4. Prescribes pharmacologic and non-pharmacologic interventions.-
5. Initiates referrals and consults to specialty services.-
6. Provides education to patients and their families.-
7. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.-
8. Exemplifies the ICARE core values of- Integrity, Commitment, Advocacy, Respect, and Excellence.

Duties included:
(1) Provides quality patient-centered care to adults age 18-65 and older adults age 65+, as assigned by ACOS of Primary Care.
(2) Assesses Veterans by utilizing advanced clinical judgment and physical assessment skills. Identifies acute/non-acute/chronic health problems.
(3) Ensures that safe, efficient, and high quality healthcare is delivered within the department.
(4) Ensures appropriate initial evaluation, treatment, and consultation, as well as documentation, consistent with current VHA Directive
(5) For admissions to the inpatient units, will ensure a physician-to-physician conversation regarding the need for admission, including diagnoses, assessment and recommendations.
(6) Demonstrate sound decision making skills, both clinical and administrative, which bring credit to the profession and serve to enhance the distinctive and contributory role of physicians.
(7) Daily care of patients also entails regular interaction with nursing, coordination of consultations and care and facilitation of diagnostic studies and therapeutic procedures.
(8) Other vital roles include: communication with patients and their families, patient education, discharge planning and communication with outpatient providers, arranging follow up, preparing discharge instructions, medication reconciliation, and ensuring communication during hand-offs of care.
(9) Ensures a sign-out to the oncoming physician to ensure an informed transition of care; coordinate with the admitting physician and consultants to organize diagnostic and treatment plans for all patients pending admission.
(10) Maintain appropriate clinical privileges in order to fulfill the duties of assignment within Primary Care Service.

Hours: Mon-Friday 0800-430 pm
Recruitment Incentive (Sign-on Bonus): Authorized.
Compressed/Flexible: Available- Per supervisor approval
Telework: Approved - per supervisor approval- AD-HOC
Virtual: This is not a virtual position.
Education Debt Reduction Program (Student Loan Repayment): Authorized.
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting