Total 232 Customer Service job vacancies in Fort McCoy, Wisconsin

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

The major duties of the Environmental Protection Specialist position include, but are not limited to, the following:

• Restoration Project Manager for assigned projects Service-wide, providing guidance, support, and tracking of project accomplishments and funds for Park staff to ensure compliance with SURPA, NEPA, ESA, NHPA, and other applicable laws and regulations.
• Provides technical assistance as needed to planning groups, contracting office, consulting firms, park and regional staff, and other federal and state trustee agencies.
• Serves as an assistant to the Damage Assessment Case Officers, working as required with other DOI bureaus, federal and state agencies, and responsible parties to conduct NRDA activities in accordance with NPS, DOI, and Federal government policies and procedures.
• Upon designation as a COR, assumes responsibility for execution and monitoring of contract work by developing products such as task orders and scopes of work, monitoring professional performance, reviewing invoices, and ensuring timely and professional execution of the projects.
• Participates and assists in response or damage assessment activities during emergency situations such as oil spills and chemical releases.

• Serve as a Foreign Disclosure Security Specialist responsible for authoritative information and service for the Foreign Disclosure (FD) Program as it applies to the assigned organization and its subordinate activities.
• Maintain continuing responsibility of the Personnel Security Program by implementing and/or ensuring compliance with DoD, Dept. of Army (DA) and local policy and procedures.
• Administer the Information Security Program through development of instructions, procedures, program reviews, and inspections.
• Maintain a wide range of security activities internal and external to the organization's various areas of operations.
• Solve conventional security problems and fulfills requests for information (RFIs) by interpreting U.S. Army regulations.
• Perform duties primarily in Foreign Disclosure, Information Security, Personnel Security, Industrial Security, and investigating security violations.
• Responsible for need-to-know determination and release of all classified and unclassified reports to requestors including contractors or DOD agencies.

The Advanced Medical Support Assistant provides specialized and expert administrative patient support working in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgement and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. This position is located at the the Northeast Wisconsin Ambulatory Clinics Division, Primary Care Section.

• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Coordinates with the patient care team to review clinic appointment availability/utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and make adjustment as necessary.
• Develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
• Communicate with nov-VA medical facilities.
• Prepare correspondence to notify patients of normal lab results.
• Manage the Return To Clinic (RTC) system for follow-up care such as consults, tests, etc.
• Processes incoming patient secure messaging through MyHealtheVet and coordinates with care team as appropriate.
• Participates in team huddles and team meetings to manage, plan, problem solve and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
• Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure.
• Evaluates patient information and clinic schedule lists to determine whether the patient requires and immediate appointment

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

This is an Open Continuous Announcement (OCA). Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Although this announcement is open until December, qualified individuals will be considered immediately when a vacancy occurs. First review of applicants will occur in one week. You will be notified when your application has been referred to selecting officials.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in the Medical Information Systems Division, Benefits Management Program, Facility Access Section.

• This is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting.
• Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit.
• Scheduling appointments including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Scheduling, canceling, rescheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff.
• Determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility.
• Verifying and updating demographics and insurance information when patients check-in for appointments.
• Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals.
• Determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).

The Food Service Worker positions are located at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin. The primary purpose of this position is to perform food preparation, dishwashing, dry and refrigerated storage tasks with several steps and attention to work operations. Works in various areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving and serving line. Sets up glasses, silverware, dishes, trays, napkins and condiments.

MAJOR DUTIES:

• Returns soiled trays and wares to the dish room.
• Sets up cold menu items such as salads, desserts and cold beverages on a serving line.
• Delivers trays to patients and guests, and removes dishes and trays from the tables and tray carts after meals.
• Operates and/or breaks down equipment.
• Cleans electrical equipment used for food preparation, worktables, sinks, and refrigerators.
• Separates food waste and trash from dishes, glasses and silverware in the dishwashing area.
• Performs cleaning tasks in the food service areas such as sweeping and mopping floors.
• Loads and operates ware washing machines.
• Stores sanitized dishes and silverware per procedure.
• Performs other related duties as assigned

The Food Service Worker Supervisor is located in the Clement J. Zablocki VA Medical Center in Milwaukee, WI. The primary role of the Food Service Worker Supervisor is serves as the primary shift supervisor and will be directly responsible for the supervision of all food service activities and coordinates the activities of the Food Service Workers in the different elements of the Food Service Section.

Major Duties:
- Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval, making rounds on the patient wards, meeting ward personnel and taking corrective action for any problems that might arise on the floors pertaining to food service.

- Requisitions all supplies needed for the different areas in Food Service.

-Responsible for efficient overall sanitation throughout Nutrition and Food Service. Conducts menu conferences, completes schedules assignments, cold prep sheets, record temperatures and completes tray assembly area report.

-Carries out the responsibilities of the position within general instructions, standard procedures and established policies such as VA and hospital regulations, quality assurance monitors, procedure manuals, diet manuals, training guides, menus, etc.

-Prepares performance ratings/competencies for all employees under his or her direct supervision. Closely supervises work performance of employees under his/her supervision and discusses work performance and problems with them.

-Uses work outlines to direct employees in making preparations for meal service. In emergency situations, establishes priorities in the daily operation, this requires using employees available which may be less than originally scheduled and starting and completing all operations in the allotted time.

-Responsible for supervising the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team. Also responsible for supervising the tray assembly operation and for all aspects of sanitation.

-Responsible for conducting all quality assurance monitors and sanitation reviews in accordance with established procedures.

-Operates an effective working unit by assuring that subordinates complete the tasks to which they are assigned. Explains work requirements so that all food supply items required are available for meeting the meal service schedule. Knowledgeable of the responsibilities and performance requirements of Food Service Workers WG-2 through WG-4 and WL-4.

-Works under the immediate supervision of the Cook Supervisor/Team Captain and is accountable for the quantity and quality of the work done. Carries out the responsibilities of the position within general instructions, standard procedures and established policies such as VA and hospital regulations, quality assurance monitors, procedure manuals, diet manuals, training guides, menus, etc.


Work Schedule: Variable hours of duty
Compressed/Flexible Schedule: Not Authorized
Position Description Title/PD#: Food Service Worker/PD99816S
Relocation/Recruitment Incentives: Not authorized
Physical Requirements: Incumbent must be able to adjust to alternating shifts. Work requires lifting, carrying, moving and pushing heavy items such as stack dishes and trays, cases of supplies, and filled garbage cans routinely. During most hours of duty, works either standing or moving about on tile floors: Must possess sufficient physical stamina to report for duty regularly and perform full range of required duties.

• Performs contract management oversight and surveillance of assigned PEO STRI maintenance and sustainment contracts.
• Ensures integration within the Command/Installation senior training leadership team.
• Serves as the Contracting Officer's Representative (COR) or alternate COR for all assigned projects.
• Provides the project guidance and priorities and reviews documentation in support of the goals of PEO STRI to include user activities.
• Ensures that PMs are made aware of installation shortfalls that will impact new device fielding and upgrades to existing devices.
• Keeps PEO STRI aware of changes at the installation that will impact training enabler requirements.
• Manages the logistical support contract quality assurance surveillance program (QASP) for the installation.
• Prepares and presents formal and informal information and decision briefings to the Installation/Activity Commanders.

• The duties may include, but are not limited to:
• This position will consist of approximately 50% field and captive animal studies, 30% laboratory work, and 20% data analysis, management, and archiving.
• Perform a variety of field, captive animal, and laboratory procedures, including the use of BSL-2 and BSL-3 animal and laboratory facilities.
• Work independently in the field and laboratory with minimal supervision.
• Prepare and conduct field and captive animal studies designed to assess the risk of pathogen transmission among wildlife, domestic animals, and humans.
• Use PIT tags and animal trapping devices such as mist nets, target nets, crow traps, Sherman traps, Tomahawk traps.
• Immobilize and euthanize under field conditions; collect and process biological specimens (e.g., blood and tissue).
• Handle specimens that potentially contain infectious agents, such as viruses and bacteria.
• Comply with Biosafety and Biosecurity Procedures, Good Laboratory Practices, Animal Welfare Act, Endangered Species Act, National Environmental Policy Act, and applicable state and federal laws.
• Identify, analyze, and troubleshoot problems encountered in the field, in animal studies, or in the laboratory.

• Reviews and analyzes complicated accident reports and related safety information.
• Tracks accident and loss reports within the Center and the field to ensure they are completed.
• Ensures the recommendation tracking database is complete, accurate, and consistent.
• Review safety information to assure accuracy of reported conclusions and recommendations based on findings.
• Compiles and summarizes safety-related data into various spreadsheets and reports.
• Perform recording and editing that must be of high quality since it supports the Army safety program and accident prevention.

• Plans, organizes, and directs the activities of the administrative section, ensuring that support services complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate organization and support services objectives.
• Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignment in consideration of skills, qualifications, and mission requirements.
• Represents the squadron) with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other section supervisors.
• Plans, organizes, and provides a variety of services in support of all operative elements of the 733 Security Forces Squadron (SFS). lnterprets instructions, regulations and policies and develops and implements working procedures lAW those instructions, regulations and policies.

• Prepare cold foods such as sandwiches, salads, desserts, and beverages for patients, staff, and hospital visitors.
• Perform tray assembly duties including preparation, assembly, and delivery with regard to dietitians' orders.
• Pick up trays following meal completion, remove food from patient trays for dishwashing preparation, and then readies cart for next meal.
• Maintain clean workspace in compliance with established food safety regulations.

• Provides guidance and services to support the mission of Directorate of Human Resources.
• Provides administrative and management advisory services relative to policies and procedures.
• Maintain an awareness of and evaluates the condition of various internal operating processed, procedures, and actions.
• Responsible for the day-to-day management of critical administrative programs and payroll systems in support of the organization and its' employees.
• Serves as a coordinator, manages civilian training requirements, oversees mandatory training, and has expert working knowledge of the various electronic automation systems.

• The incumbent will be part of a team of USDA-ARS, university, and industry collaborators who are examining the value of alfalfa in dairy cow rations. Specific research objectives for the incumbent include:
• 1) Evaluate the inclusion of alfalfa in the diets of high-producing dairy cows on performance, nutrient digestibility, and environmental impact.
• 2) Evaluate the impact alfalfa quality in the diets of high-producing lactating cows on production, nutrient digestibility, and nutrient excretion to the environment.
• 3) Compare these in vivo results with estimates of results predicted by in vitro laboratory analyses to better define forage quality.