Total 568 Customer Service job vacancies in Fort Irwin, California

The Chief Nurse executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines, influence organizational mission and health care. The Nurse IV is responsible for administrative functions of their assigned nursing units/programs. Functions as an administrator, educator, and consultant utilizing management theory in collaboration with VISN, Chief of Staff, Patient Care Services and other services. Must establish and maintain effective relationships with all levels of medical center personnel and relate effectively with customers, families, and the community as well as program and service leaders at the local and network levels. Key relationships with staff are needed to (1) Assist nurse managers and advanced practitioners to carry out the functions and activities expected of them, (2) Contribute ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of nursing organization-wide, (3) Assist in policy-making activities as related to customer service and the overall functioning of administrative and clinical programs, and (4) Collaborate with other health care staff to establish and maintain programs that cross service and/or discipline lines and influence organizational mission and health care.

Specific programs include Medical Practice, Women's Health, Anticoagulation Clinic, Infectious and Disease Clinic, and the CBOC's (Eureka, Ukiah, Clearlake, Santa Rosa, Oakland, Downtown, San Bruno). She/he assumes accountability for administrative functions for these areas and is responsible for planning, developing, implementing, directing, and evaluating the overall program and functions therein including staffing and budget accountability. As Chief Nurse in Primary Care, she/ he is responsible for all processes, performance measures and other metrics that support Quality Care and Access. She/he supports and facilitates outreach that provides access to exemplary care that is fully integrated across the continuum. She/he is fully committed to continually improving Primary Care and related services. This Chief Nurse partners with Nurse and Physician Colleagues, Clinical and Administrative Chiefs of Service, and Administrative and Clinical Directors to achieve the goals and performance measures of VHA, VISN 21, and SFVAHCS by ensuring the highest quality care and expert Nursing Practice is provided in all areas. She/he develops and maintains effective relationships with all levels of internal and external customers by interacting and relating effectively with veteran patients and families, community partners, local program and service leaders, VISN Program leaders and National Healthcare Leaders within VHA and the larger Community. Serves as Acting Associate Director, Patient Care Service and Nurse Executive or Deputy ADPCS as needed.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday; 7:00 a.m. - 3:30 p.m.; May vary based on patient care needs
Telework: Available; Ad-Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: May be authorized for highly qualified candidates
Permanent Change of Station (PCS): Not Authorized

Duties include, but are not limited to:

• Observes patient status and keeps licensed personnel informed of any change in condition.
• Provides geriatric-specific care.
• Performs Patient Transport with or without cardiac monitor.
• Administration of medication.
• Assists licensed personnel with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Responds to medical emergencies as a part of the Rapid Response Team (RRT), Code Blue team, or medical transport team.
• Initiates cardiopulmonary resuscitation (BLS), use of automatic external defibrillator, and assists with airway management using bag-valve-mask (BVM), oral airway or nasal airway.
• Performs Cardiovascular monitoring to include: providing support, relief, and coverage as needed to central station telemetry.
• Recognizing lethal rhythms/arrhythmias (i.e. ventricular fibrillation and asystole) and immediately notifies appropriate staff.
• Collects specimens.
• Assists in behavioral/psychiatric situations in an emergency setting.
• Sets up equipment and surgical instrumentation.
• Performs Vital Signs and Point of Care Testing.
• Operates specialized medical equipment and assists with patient exams and screenings.

The incumbent performs tasks with several steps or a sequence of tasks that requires attention to work operations. The incumbent follows set procedures in accomplishing repetitive assignments and follows an established sequence of work. Performs any combination of the following:

• Operates a cash register according to cash handling procedures; takes payment and change. Completes daily activities reports and ensures proper deposit of cash receipts according to established procedures. Answers telephone takes food order, takes delivery information; and provides charge totals. May receive order, and serve customers dining in, according to prescribed procedures. Assist with monthly inventories. 40%
• Provides assistance in food preparation area by performing a variety of tasks in connection with the preparation of variety of foods involving the operation of a ovens, microwaves, deep fryer, and steamers, as well as preparation of, pizza, salads, cold and hot sandwiches, pasta dishes, etc. May prepare uncooked food items and makes specialty coffees according to number of servings desired and in accordance with established procedures for timing and brewing. Draws beer and serves as needed. 30%
• Performs housekeeping tasks to ensure proper standards of appearance, cleanliness and safety of assigned spaces. May remove soiled dishes from tables and carries to kitchen. Cleans, scrubs, wipes tables and counters and other service equipment such as worktables refrigerators, freezers, service equipment, etc., sweeps and mops floor. 10%
• Arranges salads, desserts, cold beverages, etc., stocks condiment stands, self-service milk and ice cream cabinets and hot and cold drink dispensers. Replenishes stock as necessary. Informs supervisor when stock is low. 10%
• May open and/or close facility. Ensuring compliance with established procedures. Responsible for complying with all safety, fire and sanitation rules and regulations. Performs other related duties as assigned. 10%
• Adhere to all safety and sanitation requirements.
• Performs other related duties.

WHAT IS THE TAXPAYER ADVOCATE SERVICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service (TAS), Executive Director Case Advocacy, Intake & Technical Support (EDCA ITS), CCI

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

• Performs simple and routine maintenance and repair of grounds, exterior structures, buildings, equipment, and related utilities.
• Assists higher graded maintenance workers or tradesmen in the performance of their work.
• Performs minor carpentry repairs using simple measures and hand tools on such tasks as replacing broken planks on picnic tables; broken windows using precut stock; minor adjustments or replaces hinges, latches, and catches.
• Performs minor painting using brush and roller according to specific instructions on projects where appearances are not critical such as staining picnic tables and trash barrels.
• Performs minor plumbing repairs such as tightening or replacing in-kind fittings and fixtures which do not require custom fitting or solder joints; replaces faucet washers; unplugs drains using a plunger; replaces liquid petroleum gas bottles.
• Receives, unloads and processes incoming shipments according to established procedures. Reports discrepancies and damage to others responsible for such items.
• Performs routine maintenance on campground sites and trails using hand tools to re-grade and reset barriers to restore areas to original appearances. Collects trash.
• Operates a light truck to pick up supplies and to transport materials to and from work sites while assisting on project work.
• Cleans and services chemical toilets, restrooms, and other campground or visitor facilities. Makes minor repairs as needed and refers problems to higher graded workers.
• Operates a forklift to load and unload supplies and light equipment not requiring special rigging.

• Provide comprehensive office administrative assistance to the manager and subordinate supervisor.
• Screen all correspondence addressed to the manager and staff.
• Maintain records and files in accordance with the local Functional Filing System.
• Provide advice and guidance to the subordinate supervisors in following procedures for preparation of reports, studies and correspondence.
• Assist subordinate supervisors and their own clerical staff in personnel liaison work to include providing orientation and training on proper personnel administrative procedures.
• Perform office automation duties using software applications such as office automation, to track data, compose correspondence, and to enter and certify time.

Death Valley National Park, Death Valley, CA. Use this link for information about salary. Government housing may be available.
Whiskeytown National Recreation Area, Whiskeytown, CA. Use this link for information about salary. Government housing will be available.


Major Duties:

• Use multiple databases (budget, maintenance work orders, and requests, asset management, purchase logs) to provide management information.
• Serve as a Point of Contact for Facility Management and Utilities Management.
• Provide required documentation to human resources for Facility employees; provide facility employees with required information related to human resources.
• Serve as a point of contact for purchasing of supplies, services and specialized items.

• Maintain required documentation and track purchases.
• Responsible for accounting duties

Devils Postpile National Monument Mammoth Lakes, CA--Grade levels include GS 07. View this link for salary. Government Housing MAY be available. A Driver's License Record will be required before entering on duty. You will work weekends, evenings, and Overtime. A Uniform will be required and supplied through the park.
Mount Rainier National Park Longmire, WA--Grade levels include GS 05/06/07. View this link for salary. Government Housing WILL be available. Recruitment and Relocation Incentives will not be offered. Telework will be offered by Supervisory approval. You will work Overtime.
North Cascades National Park Marblemount, WA--Grade levels include GS 06/07. View this link for salary. Government Housing MAY be available. A Driver's License Record will be required before entering on duty. A mixed tour of duty schedule is being offered. You will work Overtime. There will be approximately 5 days of travel a month.
Sequoia National Park Three Rivers, CA--Grade levels include GS 05/06. View this link for salary. Government Housing MAY be available. Recruitment and Relocation Incentives will not be offered. You will work weekends evenings, holidays and other. There will be approximately 12 days of travel a month.
Yosemite National Park Mariposa, CA--Grade levels include GS 05/06/07. View this link for salary. Government Housing WILL be available. Recruitment and Relocation Incentives will not be offered. A Uniform will be required and supplied through the park. There will be approximately 8 days of travel a month.

Major Duties:
At the GS-05, duties may include:

• Collects and organizes field data.
• Performs routine and recurring testing of collected samples.
• Performs data entry and compiles reports.
• Monitors conditions in assigned program areas.
• Provides logistical support and area orientation for contract or cooperating scientists.
• Operates and maintains sampling, monitoring and laboratory equipment and instruments.
• Participates in the operation and maintenance of the park's comprehensive air quality monitoring network:
• Participates in the operation and maintenance of the park's water quality monitoring network.
• Processes GIS data (e.g., data collected via GPS and converted into GIS data layer) and prepares maps.

• Takes necessary precautions to prevent loss or contamination of air and water samples.
• Provides recommendations for establishing and improving air and water quality monitoring networks, sampling methodology and analytical procedures.
• Assists researchers with the implementation of their projects, including environmental compliance and logistical support.
• Conducts initial assessments to evaluate potential environmental contamination levels.
• Assists with the park's integrated pest management program by conducting chemical evaluations, recommending corrective actions and completing pesticide use documents.

• Uses scientific knowledge to determine best sites for data collection.
• Plans work for field crews, exercising judgment to collect the best data possible without compromising safety.
• Ensures data is collected according to established protocols, providing guidance and training as necessary.
• Summarizes and interprets data in reports for use by park managers and staff.

Positions are located in Whiskeytown National Recreation Area (GS-05 Only), and the Paradise (Longmire) and Sunrise (Enumclaw) areas of Mount Rainier National Park.

MAJOR DUTIES: As a general Park Ranger, you will respond to medical emergencies, be a part of the park's search and rescue cadre to the level of your training and may participate in the park's wildland fire program (if red carded). You interact with visitors in the field and in an office environment, providing information on Leave No Trace ethics, park regulations, wildlife encounters, and general area information. As relationships with outside agencies is critical to operational success, you will help to maintain positive work relationships with local communities, user groups, local and state law enforcement and emergency services, and other resource/cultural based land management agencies. You will provide medical care at the Emergency Medical Technician (EMT) level parkwide. You will perform a wide range of duties, including emergency medical services (EMS):

• Operate ambulances and other emergency vehicles in a safe and skilled manner.
• Maintains EMS and rescue equipment in a response-ready state and regularly performs related work projects as assigned during daily shift.
• Performs patient care in a variety of rugged environments involving lifting, moving and carrying for extended periods with exposure to extremes in temperature and uneven terrain.
• Performs search and rescue operations in remote and technical environments, often carrying heavy loads for long distances.
• May perform as a member of a team aboard helicopters during medical evacuations and rescue operations.
• Works safely and effectively, utilizing PPE (personal protective equipment) and proper work practices, while performing in hazardous work environments including motor vehicle accidents, structural fires, HAZMAT, plane crashes and mass-casualty incidents.
• Performs tasks as assigned under incident command system (ICS) and interacts routinely with outside agency emergency personnel.
• Completes in-service training sessions on emergency equipment and procedures for area emergency personnel in various emergency care related topics including but not limited to patient assessment and care, scene safety, rescue procedures, extrication, etc.
• Traffic control which includes directing of traffic, movement of vehicles, monitoring for available spaces and enforcement of parking.
• At Whiskeytown, conduct patrols of park beaches and lakes via non-motorized and motorized vessels in an effort to reduce drowning and increase compliance with boating safety rules.

Functions or Scope of Assigned Duties:
The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients.-

1. Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.-
2. Develops and implements an individualized plan to achieve optimal population health and disease management.- Demonstrates leadership and works collaboratively with the interdisciplinary team
3. Orders and interprets labs, tests, and diagnostic studies.-
4. Prescribes pharmacologic and non-pharmacologic interventions.-
5. Initiates referrals and consults to specialty services.-
6. Provides education to patients and their families.-
7. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.-
8. Exemplifies the ICARE core values of- Integrity, Commitment, Advocacy, Respect, and Excellence.

Duties included:
(1) Provides quality patient-centered care to adults age 18-65 and older adults age 65+, as assigned by ACOS of Primary Care.
(2) Assesses Veterans by utilizing advanced clinical judgment and physical assessment skills. Identifies acute/non-acute/chronic health problems.
(3) Ensures that safe, efficient, and high quality healthcare is delivered within the department.
(4) Ensures appropriate initial evaluation, treatment, and consultation, as well as documentation, consistent with current VHA Directive
(5) For admissions to the inpatient units, will ensure a physician-to-physician conversation regarding the need for admission, including diagnoses, assessment and recommendations.
(6) Demonstrate sound decision making skills, both clinical and administrative, which bring credit to the profession and serve to enhance the distinctive and contributory role of physicians.
(7) Daily care of patients also entails regular interaction with nursing, coordination of consultations and care and facilitation of diagnostic studies and therapeutic procedures.
(8) Other vital roles include: communication with patients and their families, patient education, discharge planning and communication with outpatient providers, arranging follow up, preparing discharge instructions, medication reconciliation, and ensuring communication during hand-offs of care.
(9) Ensures a sign-out to the oncoming physician to ensure an informed transition of care; coordinate with the admitting physician and consultants to organize diagnostic and treatment plans for all patients pending admission.
(10) Maintain appropriate clinical privileges in order to fulfill the duties of assignment within Primary Care Service.

Hours: Mon-Friday 0800-430 pm
Recruitment Incentive (Sign-on Bonus): Authorized.
Compressed/Flexible: Available- Per supervisor approval
Telework: Approved - per supervisor approval- AD-HOC
Virtual: This is not a virtual position.
Education Debt Reduction Program (Student Loan Repayment): Authorized.
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

• Utilize the Defense Civilian Pay System to collect, sort, post, update and review time, attendance and labor data for assigned personnel each pay period.
• Respond to non-technical requests for information regarding office functions, status of reports, duty status of office personnel, or other information available from files.
• Use a personal computer with word processing, spreadsheet software, and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents.
• Coordinate reservations, air, hotel, and rental reservations for personnel.
• Prepare travel orders for personnel based on availability of funds to cover travel costs.

WHAT IS THE TAXPAYER SERVICE (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Fresno Accounts Management

The following are the duties of this position at the full working level.

• The incumbent assists management in formulating internal labor policies consistent with labor-management
  laws and regulations and actively participates in meetings on labor relations problems, collective bargaining
  negotiations, grievance responses, and answers to charges of unfair labor practices or creates, establishes, or
  prescribes labor-management relations policies.
• Performs extensive operational reviews, prepares comprehensive program analyses/evaluations and provides
• guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Recommends program staffing; develops changes in methods, procedures and techniques to improve baseline
  measures; and conducts studies of employee/organizational efficiency and productivity and recommends
  changes in improvements in organization, staffing, work methods procedures.
• Plans, coordinates and establishes operating methods and procedures for accomplishment of project mission,
  and as needed, directs the development and accomplishment of employee training relating to the project.
• May act as a senior analyst providing guidance and assistance to lower graded specialists and may also serve
  as a project manager responsible for accomplishing various analytical studies and/or projects to resolve
  substantive problems or improve effectiveness and efficiency of operating line or administrative support
  programs.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

The Community Care Referral Case Manager (RCM) Registered Nurse duties include, but are not limited to, the following:

• Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings.
• Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs. This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems.
• Coordinates care with multiple providers across all levels and sites of care.
• Addresses psychosocial, as well as nursing and medical needs of patients and their families/ caregivers, through participation in interdisciplinary patient care management practice.
• Evaluates care and outcomes to ensure timely and appropriate provision of services.
• Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
• Evaluates practice in an ongoing process, based on best evidence.
• Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.

• Having overall responsibility for the successful initiation, planning, execution, and closure of leasing, design, or construction projects.
• Leading multidisciplinary team(s) through the project life-cycle.
• Ensuring that projects are completed on time, within scope, and on budget.
• Assisting the Contracting Officer in the preparation of statements of work, determinations and findings and solicitation documents.
• As the COR, exercising full delegated authority from the CO reviewing, inspecting, and directing the work as it proceeds in compliance with contract requirements.
• Conducting site surveys to determine condition of structures and systems, evaluating requirements and recommending incorporation, modification or exclusion of various project features to best meet long-term needs.
• Reviewing complex engineering problems and providing recommendations to GSA management.
• Serving as the primary point of contact for the customer, and having overall responsibility for providing customer service.