Total 552 Customer Service job vacancies in Fort Irwin, California

• Performs contract management oversight and surveillance of assigned PEO STRI maintenance and sustainment contracts.
• Ensures integration within the Command/Installation senior training leadership team.
• Serves as the Contracting Officer's Representative (COR) or alternate COR for all assigned projects.
• Provides the project guidance and priorities and reviews documentation in support of the goals of PEO STRI to include user activities.
• Ensures that PMs are made aware of installation shortfalls that will impact new device fielding and upgrades to existing devices.
• Keeps PEO STRI aware of changes at the installation that will impact training enabler requirements.
• Manages the logistical support contract quality assurance surveillance program (QASP) for the installation.
• Prepares and presents formal and informal information and decision briefings to the Installation/Activity Commanders.

• Facilitates patient check-in, verification of Defense Enrollment Eligibility Reporting System (DEERS).
• Coordinates with the Office Manager and leadership in addressing inappropriate, misdirected or problematic consults.
• Provide general and specific information to patients and their families to include new patient registration, patient familiarization with this facility, including parking, pharmacy, radiology and laboratory sites.
• Serves as the initial point of contact for arriving patients and customers
• Responsible for the preparation of a daily record of appointments for each medical provider displaying available, unavailable, and booked patient appointment times.

• The duties may include, but are not limited to:
• This position will consist of approximately 50% field and captive animal studies, 30% laboratory work, and 20% data analysis, management, and archiving.
• Perform a variety of field, captive animal, and laboratory procedures, including the use of BSL-2 and BSL-3 animal and laboratory facilities.
• Work independently in the field and laboratory with minimal supervision.
• Prepare and conduct field and captive animal studies designed to assess the risk of pathogen transmission among wildlife, domestic animals, and humans.
• Use PIT tags and animal trapping devices such as mist nets, target nets, crow traps, Sherman traps, Tomahawk traps.
• Immobilize and euthanize under field conditions; collect and process biological specimens (e.g., blood and tissue).
• Handle specimens that potentially contain infectious agents, such as viruses and bacteria.
• Comply with Biosafety and Biosecurity Procedures, Good Laboratory Practices, Animal Welfare Act, Endangered Species Act, National Environmental Policy Act, and applicable state and federal laws.
• Identify, analyze, and troubleshoot problems encountered in the field, in animal studies, or in the laboratory.

• Reviews and analyzes complicated accident reports and related safety information.
• Tracks accident and loss reports within the Center and the field to ensure they are completed.
• Ensures the recommendation tracking database is complete, accurate, and consistent.
• Review safety information to assure accuracy of reported conclusions and recommendations based on findings.
• Compiles and summarizes safety-related data into various spreadsheets and reports.
• Perform recording and editing that must be of high quality since it supports the Army safety program and accident prevention.

• Plans, organizes, and directs the activities of the administrative section, ensuring that support services complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate organization and support services objectives.
• Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignment in consideration of skills, qualifications, and mission requirements.
• Represents the squadron) with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other section supervisors.
• Plans, organizes, and provides a variety of services in support of all operative elements of the 733 Security Forces Squadron (SFS). lnterprets instructions, regulations and policies and develops and implements working procedures lAW those instructions, regulations and policies.

• Prepare cold foods such as sandwiches, salads, desserts, and beverages for patients, staff, and hospital visitors.
• Perform tray assembly duties including preparation, assembly, and delivery with regard to dietitians' orders.
• Pick up trays following meal completion, remove food from patient trays for dishwashing preparation, and then readies cart for next meal.
• Maintain clean workspace in compliance with established food safety regulations.

• You will initiate, submit and track Requests for personnel Actions (SF-52).
• You will provide support in hiring of employees.
• You will assist with the allocation of personnel and manpower resources.
• You will make proposals regarding civilian personnel staffing.
• You will assist the in-processing and out-processing of civilians as a result of new hires, duty station changes, reassignments and resignations.
• You will coordinate personnel actions, organizational structures, and position management.
• You will serve as a Government Commercial Purchase Card (GCPC) holder.
• You will serve as either a Defense Travel System (DTS) Organizational Defense Travel Administrator (ODTA).
• You will serve as Travel Credit Card Agency/Organization Program Coordinator (A/OPC).
• You will serve as Standard Labor Data Collection and Distribution Application (SLDCDA) timekeeper.

MAJOR DUTIES:

• Responsible for the safety and good conduct of the vessel and all persons embarked including crew members, other staff, and passengers.
• Oversees and manages all operational safety aspects, including but not limited to: proper navigational operations; safety of cargo and personnel; proper loading of cargo; and determinations as to whether to operate in certain sea and/or weather conditions.
• Provides administrative and technical supervision and oversight of vessel crews which includes other Federal employees, several non-profit partner employees, and/or skill/trained volunteers.
• Oversees operational readiness, upkeep/maintenance, and preservation of five (5) National Historic Landmark vessels (in addition to the dozen small vessel fleet).
• Inspects all park vessels on a periodic basis and recommends repairs.

• Provides guidance and services to support the mission of Directorate of Human Resources.
• Provides administrative and management advisory services relative to policies and procedures.
• Maintain an awareness of and evaluates the condition of various internal operating processed, procedures, and actions.
• Responsible for the day-to-day management of critical administrative programs and payroll systems in support of the organization and its' employees.
• Serves as a coordinator, manages civilian training requirements, oversees mandatory training, and has expert working knowledge of the various electronic automation systems.

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations Labor/Employee Relations and Negotiation

The following are the duties of this position at the full working level.

• Provides authoritative advice and assistance and performs a variety of services to management officials at all levels within the organization on the full range of assigned specialized fields of personnel management.
• Maintains complete knowledge of assigned personnel management function(s) and provides authoritative technical assistance on complex problems referred from other human resources specialists and assistants. Serves as technical consultant to other human resources specialists.
• Meets with management officials at all levels regarding controversial personnel management problems. Provides alternative problem solutions to meet management's needs.
• Participates on national, regional, or local task groups as required.
• Serves as team leader for a team of human resources specialists and assistants when required. Distributes and balances work among team members in accordance with established work flow or job specialization; amends or rejects work not meeting established standards; approves leave for a few hours or for emergencies; resolves simple or informal team member complaints and refers other complaints to supervisor; reports to supervisor on team performance, progress, training needs, and disciplinary problems; and makes suggestions to supervisor concerning promotions, reassignments, recognition of outstanding performance, and personnel needs.

The National Security Agency (NSA) currently has opportunities for highly motivated Industrial Control System (ICS) Specialists/Engineers to provide expertise in the design, construction, commissioning, and operation of new and renovated electrical and mechanical infrastructure. This position has two areas of focus, one within Design and Engineering (D&E) and the other with Operations and Maintenance (O&M).

As an ICS Specialist/Engineer within D&E, you will work closely with multidisciplinary teams encompassing project managers, stakeholders, and contractors throughout the entirety of the project life-cycle, including close coordination with O&M. You will also be responsible for the development and review of designs, specifications, technical reports, and cost estimates for power monitoring and control of electrical and mechanical infrastructure, energy management monitoring, and ICS cybersecurity.

As an ICS Specialist/Engineer within O&M, you will work closely with ICS Specialists who support many facets of the Industrial Control Systems in the Facilities Control Center (FCC), which is a 24/7 operations center where facilities systems can be effectively monitored and maintained. The ICS team supports power monitoring and control, energy management monitoring and control, the transport network and various Information Technology (IT) and Operational Technology (OT) hardware, components, software, and applications to ensure a robust secure operation of the overall system.

The National Security Agency (NSA) has opportunities available for highly motivated High Voltage Technicians with industrial/commercial experience. Our well-rounded team of professionals maintains the infrastructure that powers NSA's mission around the globe. The best candidates will use their technical and leadership skills to ensure best-in-class electrical services. This position will provide development opportunities to maximize your career growth in a rewarding environment.

Our High Voltage Technicians are responsible for high, medium, and low voltage electrical power installations. Responsibilities include emergency and supplemental power generation, primary (HV/MV) and secondary (LV) electrical substations, overhead and underground power distribution, SCADA systems, digital and analog control systems, protective relaying equipment, large scale UPS systems, building services, switchgear, power conditioning equipment, as well as general lighting, grounding, and lightning protection systems.

Our High Voltage Technicians operate and maintain high voltage electrical systems such as main switchgear, relays, generators, uninterruptible power systems (UPS), power panels, lights, outlets, motors and controls operating at up to 115,000 volts. The candidate will adapt work methods in response to new information, changing conditions, emergencies, or unexpected obstacles. The candidate will have the ability to articulate viewpoints and solutions to customers, peers, and supervisors in an effective manner. The candidate will identify and analyze technical issues, reporting, and documentation and contribute to project status briefings.

The Health System Specialist for Purchased Referred Care (PRC) is located at the Ft. Yuma Service Unit. The specialist performs assigned program activities and functions related to PRC requirements. Such activities include analyzing, evaluating, advising, and coordinating PRC and alternate resources operations. This position reports to the Supervisory Health System Specialist.

• Reviews and provides analysis of health data submitted and compiled from various programs to assure accuracy and completeness. Provides guidance and instruction to originators on information requirements, changes in processing methods, and proper reporting procedures.
• Makes determination as to patient eligibility, scope, and priority for the PRC program. Responds to inquiries and requests for PRC assistance made to the Service Unit Director.
• Accountable for the maintenance and control of Service Unit PRC funds for medical services. Compiles statistical and fiscal data necessary to determine funds required to meet the needs of the PRC program for the Service Unit.
• Performs periodic spot reviews and audits of completed authorization forms and other documents to insure consistent and correct use of allotment, object, sub-object, and sub-activity coding required by financial management practices.
• Implements and directs the patient database information system which includes conducting patient interviews to obtain information on demographic and alternate resources data, recording the information and submitting for alternate resources reimbursement.

• Develops, coordinates and leverages internal and external relationships between the client and GSA to achieve agencies’ business objectives. Responsible for developing and maintaining a strategic organizational relationship with the client at the regional level and acting as an internal regional expert on the client’s mission, strategic direction, key personnel and workplace needs.
• Gathers, analyzes, and shares client and GSA business intelligence. Conducts research (with the Account/Customer Analyst, if applicable) to understand the client’s mission and business drivers and assess factors which may impact its regional workplace needs. Remains informed and current regarding the products, services, and expertise offered by PBS, the Federal Acquisition Service, the Office of Citizen Services and Innovative Technologies and the Office of Governmentwide Policy, in order to identify opportunities where GSA expertise can support client business needs.
• Leads and/or actively participates in the account management process including: segmenting assigned accounts; developing account plan goals, strategies and activities; identifying and managing opportunities; and implementing, measuring and monitoring account strategies and business opportunities.
• Responds to customer inquiries and assists in the resolution of transactional and/or systemic customer issues/problems (service delivery, project delivery GSA business practices, etc). Maintains control/ credibility/ visibility/leadership on issues.
• Proactively builds positive relationships across the Region business lines, with National Office, and in the client agency to develop a network to support customer service issue resolution, leveraging these relationships to participate in resolving difficult and/or longstanding issues as well as generate and execute account planning activities. Coordinates communications in collaboration with national and regional business lines/subject  matter experts to ensure alignment of internal/external stakeholder expectations.

If selected for this position, you will serve as a Litigation Support Specialist responsible for providing a variety of technical, analytical, and legal support services to facilitate litigation decisions, trial preparation, and presentation. Typical work assignments will include:

• Evaluating electronic files and developing a plan for their handling and management, organizing voluminous case information for efficient retrieval through automated means such as scanning, indexing, and controlling of documents into a database for review. Performs quality control on processed files and addresses any identified issues.
  
• Generating electronic discovery productions that comply with production specifications and deadlines.
  
• Preparing computerized trial presentation programs.
  
• Maintains accurate and current records regarding incoming electronic case materials, adhering to office tracking protocols, such as by completing standardized inventory or tracking forms and index of processed materials.
  
• Uses document review database functions such as coding, tagging, advanced searching, sorting, filtering, and analytics (e.g., threading, stemming) for the case team and advises litigation teams on these functions' use.