Total 344 Customer Service job vacancies in Fort Eustis, Virginia

PRIMARY PURPOSE: to serve as a Foreign Affairs Specialist and a Branch Chief within the Central Division, leading a team of regional area experts, both military and civilian, to build, sustain and expand relationships in the Central Command (CENTCOM) Area of Responsibility (AOR) on behalf of the Secretary of the Air Force.

DUTIES:

1. Responsible for recommending and implementing policy guidance for the direction, integration, management and supervision of international programs and activities affiliated with the Department of the Air Force concerning country and/or regional responsibility.
2. Areas of direct responsibility include implementation of US and USAF policy, military contacts and cooperative activities, country and regional reviews, USAF security assistance, disclosure policy and related activities, technology transfer, and other USAF international programs with foreign countries, coordination of senior AF official's international travel and visits of senior foreign officials to the United States.
3. Reviews and establishes policy on current developments in the Central Division. Identifies items that affect USAF bilateral or regional programs.
4. Represents USAF at interagency and departmental conferences and meetings. Represents SAF/IA as a member of committees and working groups.

• Performs contract management oversight and surveillance of assigned PEO STRI maintenance and sustainment contracts.
• Ensures integration within the Command/Installation senior training leadership team.
• Serves as the Contracting Officer's Representative (COR) or alternate COR for all assigned projects.
• Provides the project guidance and priorities and reviews documentation in support of the goals of PEO STRI to include user activities.
• Ensures that PMs are made aware of installation shortfalls that will impact new device fielding and upgrades to existing devices.
• Keeps PEO STRI aware of changes at the installation that will impact training enabler requirements.
• Manages the logistical support contract quality assurance surveillance program (QASP) for the installation.
• Prepares and presents formal and informal information and decision briefings to the Installation/Activity Commanders.

• The duties may include, but are not limited to:
• This position will consist of approximately 50% field and captive animal studies, 30% laboratory work, and 20% data analysis, management, and archiving.
• Perform a variety of field, captive animal, and laboratory procedures, including the use of BSL-2 and BSL-3 animal and laboratory facilities.
• Work independently in the field and laboratory with minimal supervision.
• Prepare and conduct field and captive animal studies designed to assess the risk of pathogen transmission among wildlife, domestic animals, and humans.
• Use PIT tags and animal trapping devices such as mist nets, target nets, crow traps, Sherman traps, Tomahawk traps.
• Immobilize and euthanize under field conditions; collect and process biological specimens (e.g., blood and tissue).
• Handle specimens that potentially contain infectious agents, such as viruses and bacteria.
• Comply with Biosafety and Biosecurity Procedures, Good Laboratory Practices, Animal Welfare Act, Endangered Species Act, National Environmental Policy Act, and applicable state and federal laws.
• Identify, analyze, and troubleshoot problems encountered in the field, in animal studies, or in the laboratory.

• Reviews and analyzes complicated accident reports and related safety information.
• Tracks accident and loss reports within the Center and the field to ensure they are completed.
• Ensures the recommendation tracking database is complete, accurate, and consistent.
• Review safety information to assure accuracy of reported conclusions and recommendations based on findings.
• Compiles and summarizes safety-related data into various spreadsheets and reports.
• Perform recording and editing that must be of high quality since it supports the Army safety program and accident prevention.

• Plans, organizes, and directs the activities of the administrative section, ensuring that support services complies with legal and regulatory requirements and meets customer needs. Develops goals and objectives that integrate organization and support services objectives.
• Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignment in consideration of skills, qualifications, and mission requirements.
• Represents the squadron) with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other section supervisors.
• Plans, organizes, and provides a variety of services in support of all operative elements of the 733 Security Forces Squadron (SFS). lnterprets instructions, regulations and policies and develops and implements working procedures lAW those instructions, regulations and policies.

• You will serve as CHINFO's primary liaison with DON/AA Human Resource Division (HRD) for all civilian personnel matters.
• You will serve as records management liaison with DON/AA Directives and Records Management Division. Functions as SME in records management assists the HQ and field activities in all aspects of records management.
• You will review and analyze administrative policies.
• You will respond to administrative issues and inquiries and resolves a variety of conflicts regarding administrative policies and processes among organizational issues.
• You will serve as timekeeper administrator for CHINFO and is responsible for reviewing data entry of all civilian time and attendance in Standard Labor Data Collection and Distribution Application (SLDCADA).
• You will coordinate all SLDCADA issues with DON/AA Timekeeper to ensure accuracy and completeness of information entered. Maintains all timekeeping files and documents in accordance with audit guidelines.
• You will maintain all timekeeping files and documents in accordance with audit guidelines.
• You will assist employees in obtaining personnel and payroll information, disseminates personnel and payroll information, and helps resolve problems.
• You will serve as alternate Government Purchase Card Holder for CHINFO HQ, including determination of cost, propriety, and legality of purchase.
• You will prepare and maintain all documentation for the Purchase Card Program using all available resources and in accordance with federal and Navy regulations.
• You will assist and advise senior managers in identifying personnel needs and problems, position management, and human resource utilization by reviewing, preparing, and processing all personnel action.

• Prepare cold foods such as sandwiches, salads, desserts, and beverages for patients, staff, and hospital visitors.
• Perform tray assembly duties including preparation, assembly, and delivery with regard to dietitians' orders.
• Pick up trays following meal completion, remove food from patient trays for dishwashing preparation, and then readies cart for next meal.
• Maintain clean workspace in compliance with established food safety regulations.

Major Duties Statement
The position is an Engineering Equipment Operator for the Blue Ridge Parkway. Two positions will be filled from this announcement, one in Roanoke, Co, Va (Vinton sub-district) and one in Floyd Co, Va. (Rocky Knob sub-district.) The primary purpose of the position is to operate various engineering and construction equipment. Major duties include:

• Operates gas or diesel powered engineering and construction equipment with wheeled or crawler-type traction, such as road graders, tractors with bulldozers or angle dozer blades, front-end loaders, backhoes, wheel loaders, trench diggers, and large industrial tractors with pan or scraper attachments.
• Operates equipment to push, pull, pile, excavate, backfill, grade, or level earth and /or refuse.
• Uses equipment to perform such functions as cutting, moving, digging, grading, and rolling earth, sand, stone, and other materials to maintain ditches, road shoulders and beds.
• Road maintenance including winter snow removal on mountain roads in winter storm conditions

• Provides guidance and services to support the mission of Directorate of Human Resources.
• Provides administrative and management advisory services relative to policies and procedures.
• Maintain an awareness of and evaluates the condition of various internal operating processed, procedures, and actions.
• Responsible for the day-to-day management of critical administrative programs and payroll systems in support of the organization and its' employees.
• Serves as a coordinator, manages civilian training requirements, oversees mandatory training, and has expert working knowledge of the various electronic automation systems.

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties and responsibilities include but are not limited to:

• Identifies strategies to maintain high quality environmental operations and to facilitate data drive decision making.
• Measures the effectiveness of cleaning activities through various monitoring techniques, evaluates findings, and implements action plans as needed.
• Develops, implements, and maintains formal, comprehensive training and quality assurance programs.
• Conducts regular inspections and audits to ensure and validate employees are following internal processes.
• Functions as the central technical representative regarding contract compliance for various contracts and purchase card program.
• Designs the scope, representative testing periods and appropriate testing strategies for varying frequencies and types of controls and leading and participating in quality assurance reviews, executing testing, analyzing results and communicating findings to management.
• Other related duties as assigned.

The primary purpose of this position is to: Serve as the Senior Technical Advisor for the Concepts and Strategy Directorate, Deputy Chief of Staff (DCS), A5/7, Headquarters Air Force (HAF).

• Serves as Senior Technical Advisor for the Concepts and Strategy Directorate (A57S), on policy matters
• Integrates and coordinates functional efforts within the Concepts and Strategy Directorate
• Performs professional level work in support of policy development, analysis, and implementation at a senior level
• Maintains a continuous liaison with other Air Staff, other service headquarters counterparts, and DOD offices to ensure that A57S efforts are consistent and integrated throughout the defense community

The National Security Agency (NSA) currently has opportunities for highly motivated Industrial Control System (ICS) Specialists/Engineers to provide expertise in the design, construction, commissioning, and operation of new and renovated electrical and mechanical infrastructure. This position has two areas of focus, one within Design and Engineering (D&E) and the other with Operations and Maintenance (O&M).

As an ICS Specialist/Engineer within D&E, you will work closely with multidisciplinary teams encompassing project managers, stakeholders, and contractors throughout the entirety of the project life-cycle, including close coordination with O&M. You will also be responsible for the development and review of designs, specifications, technical reports, and cost estimates for power monitoring and control of electrical and mechanical infrastructure, energy management monitoring, and ICS cybersecurity.

As an ICS Specialist/Engineer within O&M, you will work closely with ICS Specialists who support many facets of the Industrial Control Systems in the Facilities Control Center (FCC), which is a 24/7 operations center where facilities systems can be effectively monitored and maintained. The ICS team supports power monitoring and control, energy management monitoring and control, the transport network and various Information Technology (IT) and Operational Technology (OT) hardware, components, software, and applications to ensure a robust secure operation of the overall system.

The National Security Agency (NSA) has opportunities available for highly motivated High Voltage Technicians with industrial/commercial experience. Our well-rounded team of professionals maintains the infrastructure that powers NSA's mission around the globe. The best candidates will use their technical and leadership skills to ensure best-in-class electrical services. This position will provide development opportunities to maximize your career growth in a rewarding environment.

Our High Voltage Technicians are responsible for high, medium, and low voltage electrical power installations. Responsibilities include emergency and supplemental power generation, primary (HV/MV) and secondary (LV) electrical substations, overhead and underground power distribution, SCADA systems, digital and analog control systems, protective relaying equipment, large scale UPS systems, building services, switchgear, power conditioning equipment, as well as general lighting, grounding, and lightning protection systems.

Our High Voltage Technicians operate and maintain high voltage electrical systems such as main switchgear, relays, generators, uninterruptible power systems (UPS), power panels, lights, outlets, motors and controls operating at up to 115,000 volts. The candidate will adapt work methods in response to new information, changing conditions, emergencies, or unexpected obstacles. The candidate will have the ability to articulate viewpoints and solutions to customers, peers, and supervisors in an effective manner. The candidate will identify and analyze technical issues, reporting, and documentation and contribute to project status briefings.

The Supervisory MSA plans and directs programs at Medical center primary care clinics and has full supervisory responsibility. Assignments include but are not limited to:

Assigning and evaluating the work of subordinate staff, resolving complex problems, evaluating new products, equipment , and systems to make recommendations for improved operations. Identifying educational or training needs, making final decisions on selections, evaluating performance and taking disciplinary action when necessary. Responsible for managing medical center primary care clinic grids and cancellations, letters and any other clinic scheduling needs in collaboration with the primary care administrative officer. Works collaboratively in the PACT care delivery model and performs all related duties; customer service and other duties assigned for the proper and timely treatment of patients and assure appointment schedules are maintained by MSA staff for one or more outpatient clinics. He/she must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The supervisor makes assignments by defining objectives, establishing priorities and determining deadlines, assists with unusual situations which to do not have clear precedents. Plans and carries out successive steps of work assignments and independently handles scheduling problems and deviations based on person knowledge of clinic operations and policy, schedules, and provider's preferences.

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM
Compressed/Flexible: Not Available
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized