Total 500 Customer Service job vacancies in Fifth Third Center Cincinnati

• Usia 18 - 35 Tahun
• Pendidikan Min SMA/SMK
• Memiliki Pengalaman Min 3 Bulan Di Bidang Yang Sama / Freshgraduate Di persilahkan melamar
• Bersedia Shifting
• Bersedia WFO
• Penempatan di Kota Semarang

• Use computers for various applications, such as database management or word processing.
• Perform administrative tasks in support of the clinic day-to-day administrative operations to include scheduling patient appointments.
• Project organization requirements for office supplies, computes cost, and other in-house budget data.
• Determine the disposition of all inquiries made relative to the overall activities of the clinic.
• Track various administrative related deadlines and tasks for an office utilizing automated computer systems.
• Serve as the office timekeeper which includes inputting time and attendance, identifying payroll discrepancies, and reconciling timekeeping reports.
• Perform record keeping and data entry.

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major Duties:

• Monitors and creates work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow.
• Assures coverage of all areas of responsibility and conducts ongoing reviews to ensure quality of work.
• Certifies accurate and timely scheduling of appointments.
• Distributes and balances workload and creates and maintains employee work schedules.
• Assists with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
• Supports patient safety standards using the correct Veterans Affairs identification of all patients.
• Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
• Ensures all necessary health/administrative information is integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning.
• Participates in the daily teamlet huddles and weekly team meetings.
• Orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topic.
• Assists staff with a variety of clerical duties in one or more outpatient clinics that provide a variety of medical services.
• Ensures the clinic setup is closely monitored to effectively support the needs of the clinic and providing the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access.
• Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work). Works with the team to reinforce the plan of care and self-help solutions and enters appropriate information into the electronic record.
• Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community)and bringing to the attention of the provider.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
• Performs other duties as assigned

The VA has been named as one of the Top 5 Best Places to Work in the federal government. With both an urban energy and southern charm, the Cincinnati region has a vibrant and unique culture that flows from the Ohio River to the things to do, landmarks and events all around town. With rich cultural offerings, award-winning family adventures, an ever-expanding art scene, a foodie's paradise, and breweries galore, this is one picturesque river region with much to explore! With major league sports, big-city arts, fun festivals and award-winning attractions, it can be hard to decide what to do in our dynamic river. region!https://www.frommers.com/destinations/cincinnati

NURSING ASSISTANT: The Nursing Assistant serves as a member of the nursing team on a day shift tour. He/she gives direct patient care to patients who may require medical and/or psychiatric nursing care under the indirect supervision of the registered nurse. The Nursing Assistant responsibilities include but, are not limited to:

• Knowledge about the patients' plan of care and follows them.
• Understanding call light system, using Vocera, phones and call lights.
• Receives and utilizes the Nursing Assistant Patient Care Assignment.
• Uses written documentation worksheets to record observations and finding, chart appropriate values into Electronic Health Record, as well as to report to the RN.
• Starts assignments promptly and works steadily in an organized manner.
• Performs or assists in patient to complete these activities of daily living: Bathing, shaving, daily oral hygiene, and denture care, feeding, skin care - including care of hands and feet, toileting, assisting with dressing, positioning and transferring.
• Makes rounds at the beginning and end of shift.
• Completes bedside report at the beginning and end of every shift.
• Obtain vital signs: Temperature, Pulse, Respiration, Blood Pressure and Pain level.
• Obtain weights by using appropriate equipment.
• Check patients at a minimum every two hours or more frequently as appropriate.
• Verbally reports observations and findings to the registered nurse.
• May be expected to supplement Medical Center Entry Screeners for COVID-19.

The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division.

Food Service Workers perform tasks with several steps or a sequence of tasks that requires attention to work operations. They follow set procedures in accomplishing repetitive assignments and follow an established sequence of work such as working in the dish room, passing trays, portioning cold foods and dipping hot foods.

Major Duties:

- Set up cafeteria lines, steam tables, dining room tables, and side service stands
with hot and cold food items
- Serve food cafeteria style by placing uniform portions of food on
customers'/patients' plates
- Break down and clean assigned area when the meal is finished and return food to
the kitchen
- Set up dining room tables for service, place food and beverages on tables, and
replenish items as necessary
- Return soiled trays and dishes to the dish room after meals
- Deliver meal trays to the patients' bedsides
- Brew coffee according to the number of servings required
- Assemble and toss fresh fruit or green salads in quantity using prepared dressings
and portions into standard serving sizes
- Apportion other food items into standard serving sizes using the proper utensils
and containers
- Make cold sandwiches using prepared ingredients and pack box lunches
- Work in one or more functional areas of the kitchen such as food preparation, dish
and pot washing, dry and refrigerated storage and receiving, and the serving line
- Sort, wash, peel and cut fresh fruits and vegetables
- Operate and break down equipment
- Perform heavy-duty cleaning tasks throughout the food service and related areas
- Separate food waste and trash from dishes, glasses and silverware in the dish
washing area
- Remove inspection doors, strainer pans, screens and spray arms for preventive
maintenance of the dish machine
- Unload delivery trucks
- Store sanitized dishes, glasses and silverware
- Scrape, soak, scour, and scrub the heavier cooking utensils
- Move heavy garbage cans when collecting and transferring trash from the work
area to the disposal area
- Performs other related duties as assigned

Work Schedule: 6:00am - 10:00am; 6:00am-2:30pm; 11:00am-7:30pm; 3:30pm-7:30pm; 2 out of 3 weekends
Position Description Title/PD#: Food Service Worker/PD99921-S

Physical Requirements: Wage Grade 2 Food Service Workers perform work requiring light to moderate physical effort. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Work Conditions: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

• Responsible for directing and managing program and administrative operations for one or more counties.
• Carrying out permanent and ad hoc farm bill programs and policies established by USDA as well as crop insurance operations under policies established by the Risk Management Agency (RMA).
• Providing basic FSA farm loan program services.
• May perform additional farm loan program assignments based on authorities delegated.
• Performing office and field activities as needed to accomplish program objectives.
• Managing and directs activities of subordinate staff.

Licensed Practical Nurse- The Licensed Practical Nurse (LPN) performs assigned duties in a manner that promotes quality health care, positive customer service and the maintenance of an environment committed to serving the Veteran. The LPN also performs assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving the Veteran. The LPN is considered a novice and performs within this functional statement under close supervision of the Nurse Manager or designee. Assigned tasks require basic technical competence and skill.

Duties and responsibilities include but are not limited to:

• Demonstrates knowledge of practical nursing care exercising judgment in planning and intervention, requiring supervision to provide a practical knowledge of human body structure, sterile techniques, and procedures.
• Cares for Veterans in accordance with established nursing procedures, standards of care, and plan of care.
• Completes work under the close supervision of an RN or Provider. May require routine or detailed higher level review depending on the complexity of Veteran care.
• Managing clinic workflow. Ensuring intakes are conducted in a timely manner and providing direction to patients as they await their appointments.
• Assist in panel management and access through daily huddling and weekly scrubbing, reviewing scheduled appointments.
• Demonstrates technical competence to prepare, administer, and appropriately document Veteran education of medications, and nursing actions taken for commonly prescribed oral, topical, subcutaneous, intramuscular, and/or intravenous medications as permitted by approved local facility policies and procedures.
• Completes education, training, and competency (when required) to perform with guidance and supervision a range of diagnostic support duties which may include but not limited to EKG, bladder scan, ear irrigations, wound care, doppler, pulse oximetry, weights, and other procedures requested by provider within LPN scope of practice.
• Demonstrates technical competence in phlebotomy and Point of Care Testing (POCT) where offered.
• Complete education, training, and competency (when required) to perform and participate with guidance and supervision Telehealth activities which may include VA Video Connect (VVC), Store & Forward, Clinical Video Telehealth and/or Home Telehealth Modalities.
• Seeks guidance from appropriate resources to interpret unclear or unfamiliar drugs or dosages.
• Demonstrates the ability to recognize the Veteran's response to medication administered and/or contraindications to medications, reporting any noted change in Veteran's condition to RN or Provider.
• Recognizes and documents changes in Veteran's condition, reporting changes to the RN and/or Provider, initiating action with direction.
• Demonstrates knowledge and ability to recognize urgent and emergent patient care situations and seeks assistance of the RN and/or Provider.

• Hospice Care

• Collects, prepares, evaluates, and verifies samples and supporting records.
• Maintains records, locates and compiles data and other information from various sources.
• Performs routine and recurring techniques and studies using a variety of specialized equipment.
• Maintains, calibrates and modifies equipment and automated systems used for test and evaluation procedures.

• Collects, prepares, evaluates, and verifies samples and supporting records; maintains records and locates and compiles data and other information from various sources.
• Assists in one or more phases of the research process by performing a variety of technical duties in a laboratory or livestock environment, common to the assigned area of work.
• Prepares solutions and reagents for use in the laboratory or livestock environment.
• Performs routine and recurring experiments using a variety of specialized equipment.
• Maintains, calibrates, and modifies equipment and automated systems used for test and evaluation procedures.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Community Outreach Division.

TIME LIMITED POSITION: This time-limited position will provide the peer support apprentice the time to learn and develop the necessary skills to perform as a peer specialist and to earn a peer specialist certification. After successful completion of a State or VA-approved contract vendor's peer specialist certification training process, and the necessary year of specialized experience, and time-in-grade requirements, the position would be eligible for a permanent, peer specialist position.

The Peer Support Apprentice functions as an interdisciplinary team member, assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program located in the Cincinnati VA's Community Outreach Division. Peer support apprentices perform a variety of therapeutic and supportive tasks that include assisting Veterans in articulating their goals for recovery and personal wellness, learning and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the apprentice's own recovery experience, and supporting them in advocating for themselves to obtain effective services. The position functions as a role model, exhibiting competency in personal recovery and use of coping skills and serves as an advocate, provides information and peer support services for Veterans in outpatient, inpatient and/or community settings. This individual must develop the ability to assist others in treatment, based on the principles of recovery, wellness, and resiliency, by promoting self-determination, personal responsibility, and the empowerment inherent in self-directed recovery. By inspiring the hope that recovery and resiliency are achievable goals, the position can assist and empower Veterans, who are diagnosed with mental illnesses, substance abuse, and/or co-occurring disorders, as well as other chronic illnesses or injuries, to achieve their personal recovery goals. The position performs a wide range of tasks to assist Veterans in regaining independence within the community and mastery over their own recovery and wellness process. As an entry level position, most duties are performed under close supervision by either a licensed independent provider (LIP) or a non-licensed provider who works under a LIP. The purpose of the supervision is to facilitate learning and the development of skills. The knowledge required for this position will be attained through ongoing instruction provided by the supervisor or designee. In addition, the position must complete a State or VA-approved contract vendor's certification training process within a year, to be eligible to be hired as a peer specialist.

Duties include, but not limited to the following:

• Participates in the service, training, consultation, and other professional activities of VA health care services and functions as a fully vested member of the multidisciplinary team.
• Uses personal recovery experiences to model coping techniques and recovery tools to coach Veterans on relevant skills needed for self-management of their health condition(s) and pursuit of their personal wellness.
• Observes behaviors that might indicate difficulty adapting or responding to treatment (e.g., missed assessment appointments, failure to attend or maintain abstinence, risk to self or others, disruptive behavior), completes appropriate documentation, and reports concerns to the treatment team in a timely manner.
• Uses ongoing individual and group meetings to teach Veterans how to identify and combat negative self-talk and overcome fears by providing a forum that allows Veteran to share their experiences.
• As necessary, handles crisis interventions for Veterans and addresses other emergent situations through immediate consultation with the supervisor or most available clinical provider.
• Maintains a working knowledge of current trends and developments in holistic approaches in wellness and recovery by reading books, journals, and other relevant materials.
• Performs other related duties as assigned.

• Assists the Service Owned Items in DLA Custody Program Management Office (SOIDC PMO) to communicate the program vision and desired outcome in terms of strategic goals in support of audit initiatives.
• Assists with analyzing deviations and problems and develops solutions to ensure commitments are met.
• Provides program leadership to ensure commitments to and from various stakeholders is met and execution targets are achieved.
• Resolves conflicts between and among stakeholders with competing agendas and interests, while maintaining cohesiveness in program effort and direction.
• Reviews and approves or recommends approval of schedules, and contractor support oversight and management
• Serves as an authoritative source for decisions and guidance dealing with compromises and changes in program philosophy.

• Performs routine and recurring techniques and studies using a variety of specialized equipment.
• Keeps detailed records of experimental data.
• Collects, prepares, evaluates, and verifies samples and supporting records.
• Safely disposes of waste material (both chemical and biological).

• Admit neonates to the Neonatal Intensive Care Unit/Intermediate Care Unit.
• Perform advanced diagnostic and life-saving treatment procedures.
• Develop full treatment regimens requiring knowledge of new techniques, use of prolonged or complicated procedures, or advanced and delicate skills.
• Provide appropriate resuscitative measures in the delivery room (e.g., preterm infants, emergency C-sections, complicated deliveries, etc.).
• Oversee trainees and nurse practitioners to ensure quality, timely and appropriate medical care.
• Assist in the education, evaluation and mentorship of the aforementioned trainees.
• Conduct teaching conferences and lectures for nursing and medical staff on techniques and theory of well-child preventative pediatrics, neonatal, and perinatal issues.

Major Duties:

• Timekeeper for all of EMS
• Utilizing various information technology (IT) formats and computer applications,
• Planning and coordinating a variety of general office support services, such as requisition, purchase, storage, and maintenance of stock levels, installation, repair, maintenance and disposal of office equipment, preparation of UPS packages, completing media duplication requests, etc.
• Data collection and management
• Establishing and maintaining databases
• Assisting with preparation and presentations for meetings and functions,
• Supports Service functions in the execution of Fiscal Year End activities in financial management functions,
• Provide tracking information and assists management and program managers in the budget
• Scheduling ergonomics assessments and distributing the equipment.
• Purchasing equipment, maintaining contracts.
• Performing regional and local trend analysis and other related studies
• Other related tasks as assigned.