Total 547 Customer Service job vacancies in Exeter, Devon, EX2 8ED

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

This role will involve being part of the security team, carrying out security tasks on and across the inpatient environment. They are to maintain a safe environment for patients and staff and ensure the service meets the needs of all service users. Daily tasks will include but are not limited to: Support staff under the instruction of Nurse in charge/Ward manager/On call manager when in a clinical environment Carrying out alarm checks Assist with room search/communal area searched on allocated wards Assist with patient personal searches on the wards or when returning from leave Assist wards in admitting new patients ensure property is accurate and adhering to policy Act as escort/driver for any necessary appointments (Hospital/Transfer/Court etc.) Responding to the wards in case of emergency (and be part of a physical intervention team, as a last resort if all other forms of de-escalation are unsuccessful) Carry out security and environmental audits Complete site perimeter checks Provide key inductions to new staff and visitors to the site and escorting when required Provide training alongside Security Manager to staff - handcuff/softcuff, security awareness and search training Assisting in site wide security improvements Assisting wards with key and radio distribution and maintaining the relevant records Review and submit CCTV footage where appropriate, under direction from the Security Manager, ensuring all records are maintained and policies adhered to Liaise with the security manager to formulate or review security documents with the ASMS Entries into Seclusion/ECA under instruction from Nurse in charge for food, fluids, medication or patient safety Assist the Home Treatment Team with potentially high risk service users Being responsible for ensuring a safe environment for people, property, information and reputation within services on the Wonford site Carrying out perimeter checks across site, including wards reporting any security concerns or damage Provide support for all clinical teams across the Wonford site Communication & Working Relationships To communicate effectively with people using services taking into account any communication difficulties they may have and responding appropriately. To form and maintain therapeutic relationships with individuals and other professionals and agencies. To maintain accurate and complete records consistent with legislation, policies and procedures. To communicate in a professional manner that is consistent with relevant legislation, policies and procedures. Taking, recording and reporting telephone messages. Providing and receiving routine information to assist in undertaking the role. Participate in ward / team meetings and discussions. Planning & Organisation To be involved in day to day security tasks on the wards, secure areas and general site Assessment and implementation of security audits and reviews To prioritise tasks and manage the shift workload in discussion with the Security Manager. In order to provide comprehensive and quality services to individuals, the post holder will if necessary be required to work in other areas of the service as directed by the Line Manager. Responsibility for Patient/Client Care, Treatment & Therapy To be fully aware of each individuals recovery care plan in relation to their security and safety. Participation in the delivery of therapeutic interventions, under the guidance of the ward staff. Participate in procedures involving intensive engagement and care of individuals who are distressed and / or verbally or physically aggressive. Be able to recognise signs of abuse and know procedures they need to follow to escalate their concerns. Provide regular and practical support to individuals and their carers on safety and security matters To maintain the dignity and well-being of individuals and their carers at all times. Escorting individuals under direction of Nurse-in-Charge. Participating in ward / team Multi-Disciplinary Team meetings and discussions as and when required. As required keep accurate records of interventions provided as indentified in patient care plans as directed by the Nurse-in-Charge and ensure all entries are validated on the electronic records system. Promptly report any difficulties encountered whilst implementing agreed care plans to the Nurse-in-Charge, and be able to report both verbally and in written form against progress of care plans. Fitness to Practice and to Undertake Job Role The post holder should ensure their fitness to undertake the post they should be able to demonstrate they are able to undertake the level of general training and personal safety training appropriate to their role and work area, and keep this training up-to-date. If the ability to perform Physical Intervention Techniques or Prevention of Violence, Management is a requirement of the role, the post holder must declare physical fitness to undertake such a role. The post holder should act quickly to protect the safety of individuals if they have reason to believe that they or a colleague may not be fit to undertake the duties within their job role. Act within competency. Policy, Service, Research, Innovation & Improvement To complete all core training requirements and other appropriate training courses, to maintain individual professional development. To comply with all DPT policies, protocols, procedures relevant to the role. Report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment to the Nurse-in-charge or Line Manager. To participate professionally in service development and proposed service changes. To take part in any audit processes as required. Comply with universal Infection Control precautions and procedures. Responsibility for Finance, Equipment & Other Resources Assist in maintaining safety and security of the environment. Helping to maintain cleanliness and tidiness of the environment (including equipment). To have knowledge and understanding of counter fraud. To ensure Trust policies and legislation are followed regarding patient's property and monies. To ensure accurate documentation and record keeping. To participate in the monitoring, ordering and receipts of stock and non-stock supplies of the ward. Responsibility for Supervision, Leadership & Management To actively participate in regular supervision and an annual staff appraisal which includes service objectives and individual learning and development needs in accordance with Trust policy. To participate in and support students learning along with other members of the team. Information Resources & Administrative Duties To effectively use the Trust's IT systems (SystmOne), off duty (HealthRoster), learning and development (DEVELOP), online and any other IT systems either current or in the future as commensurate with the role. Maintaining confidentiality of information being aware of Trust policies and local protocols and keeping up-to-date with changes. Any Other Specific Tasks Required To contribute to the provision of a safe therapeutic environment for individuals, staff and visitors to the unit. To take on responsibility for duties assigned by Line Manager. For the full job description, please reference the file uploaded to 'Supporting Documents'.

Job Advert

INTERNAL CANDIDATES ONLY

About LED Group:

LED Group stands as a premier provider of leisure facilities and hospitality venues throughout East Devon, deeply committed to
enhancing community well-being and delivering unforgettable experiences for our patrons. Comprising LED Community Leisure, a
charitable trust overseeing 12 leisure centres, and LED Enterprise, our subsidiary managing three hospitality venues, we take
pride in fostering exceptional customer experiences and promoting health and fitness for all. With a rich array of activities and
programs, LED Group offers exciting opportunities to join a team dedicated to making a positive impact in our communities.

Why Join Us:

Working with LED means being part of a supportive, health-focused community where you’ll have opportunities for personal and
professional growth. This role offers a flexible schedule and the chance to make a real difference in community well-being.

Our Mission: Help people feel better and get more out of life

Our Vision: Creating brilliant leisure experiences and active communities

About the role:

As the Customer Engagement Team Leader, you will effectively lead 13 team members across Exmouth Tennis Centre and Honiton Leisure
Centre to consistently deliver exceptional customer service to every member. You will be responsible for overseeing daily
operations, addressing any issues that arise and supporting team members to achieve their targets and goals. You will collaborate
with centre teams and the Membership & Customer Engagement Manager to develop weekly outbound activity programmes aligned with
company objectives and brand standards.

This is a 9-month fixed term contract to cover maternity leave, which may be extended. The role is full time, but may be covered
as a job share. Please note, the role will commence in January 2025.

You will be based at either Exmouth Tennis Centre or Honiton Leisure Centre, but there may be a requirement to work from the
Support Services office in Woodbury and within both centres, therefore a full driving licence is a requirement for the role.

What You Can Bring to the Role:

You are passionate about customer engagement and leading others to succeed in their roles. You also have practical experience in
delivering exceptional customer service and building positive relationships. You will possess strong communication skills, a
proactive attitude, and a genuine desire to make a difference. As a Customer Engagement Team Leader, you'll play a vital role in
leading a team to ensure that every member feels welcomed, valued, and supported throughout their fitness journey. With your
ability to identify member needs, address enquiries, and promote memberships and programs, you'll contribute to creating a
positive and inclusive environment for all.

How you can excel in this role:

To excel in this role, embrace the opportunity to lead the team to effectively engage with members both by email and over the
phone. Familiarise yourself with the multiple centre’s different facilities, programs, and membership options to assist members
and address enquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take
advantage of training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a
commitment to delivering exceptional customer service, a positive attitude, and a willingness to go above and beyond, you'll
thrive in our dynamic team environment.

Team benefits:

* Up to 30 Days Annual Leave PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service to a
maximum 13 weeks’ full pay
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme




We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something brilliant. Apply today!

Please note: 1st interviews will take place on Friday 15th November and 2nd interviews on Monday 18th November.

Devon and Somerset Fire and Rescue Service are looking for a Recruitment Administration Assistant to enhance our team based at our Service Headquarters in Exeter. You'll join us on a full-time (37 hours per week), Permanent contract, and in return you will receive a competitive salary of £28,624

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

As our Recruitment Administration Assistant, you will work closely with other members of our Recruitment and People Services Team to deliver an exceptional administrative service across all aspects of the recruitment and selection activities carried out on behalf of the Service, ensuring that all elements of the process are high quality, effective, efficient and supporting colleagues in the team to deliver the best possible service and candidate experience.

Find out more
Key responsibilities of the Recruitment Administration Assistant:

The role involves administering recruitment and selection activities for all employee categories throughout the whole life cycle of the process including:

Post recruitment adverts to job sites and post on social media about live roles.
Arrange interviews with the applicant and panellists.
Administer work related and psychometric tests.
Administer vetting checks for applicants and current employees.
Support the onboarding process for all new employees.
Help manage the recruitment inboxes and go back to potential applicants with answers to queries.
Liaise regularly with recruiting managers and providing guidance on using the Service e-recruitment system.
In addition to this you’ll:

Be responsible for maintaining and updating essential spread sheets, databases, and systems.
Provide clerical and administrative support to other members of the team where required.
The ideal Recruitment Admin Assistant should have:

Experience of working in an office environment in an administrative role
Strong IT and proven keyboard skills
A good level of education
Knowledge of basic office systems and procedures
Effective communication skills both written and verbal.
Strong attention to detail
Excellent organisational skills
Proven ability to work to tight deadlines.
Knowledge of recruitment procedures is desirable however not essential.
Closing date: Sunday 24th November – midnight

Interview date – Friday 6th December 2024

How to apply
If you feel you have the skills and experience to become our Recruitment Administration Assistant please click 'apply' today, we would love to hear from you.

The successful candidate must, by the commencement of employment, have the right to work in the UK.

How to apply:

You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification.

We are not able to shortlist for interview from a CV so please answer the following questions in full, demonstrating how you meet each criteria.

Experience of working in a busy environment where priorities can change and demonstrates the ability to remain under calm under pressure
Excellent planning, organisational and time management skills.
Experience of working with and advising on Recruitment policies and procedures
A high level of self-motivation with an ability to work effectively on own initiative as well as a member of a busy team.
To help you complete this part of the application form please find attached below the word document “essential criteria for completion” for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application. Please note there is a maximum word count of 2000 words (excluding titles) applied to your evidence document.

Evidence submitted in relation to the essential criteria above will be used for shortlisting applications received.

Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy.

We are proud to help
We are honest
We are respectful
we are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £25,693.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.


ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for someone who enjoys working as part of a busy and vibrant team to join us full-time in our Ear, Nose & Throat Admin team as a Service Administrator (previously known as a Medical Secretary role). The successful candidate must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will have excellent communication and interpersonal skills, and proven experience in dealing with Patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department. Our team is made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. Theyre organised problem solvers with strong attention to detail. If you feel you would be able to meet the needs of this challenging and rewarding role, then we would be delighted to hear from you. Visits to the department are welcome and encouraged. Working Pattern: Monday - Friday, 8:00-16:00 Interview Date: Friday 22nd November 2024 For further information please contact: Charlotte Moore, Admin Line Manager on charlotte.moore29@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

SEN Learning Support Assistant Required

Location: Marsh Barton, Exeter
Start Date: 11th November 2024
Pay: £90 - £100 per day
Type: Full-time, Temp to Perm

Are you passionate about supporting students with special educational needs? Teaching Personnel is seeking a dedicated and compassionate SEN Learning Support Assistant to work in one of partner schools, support SEN learners aged 11-17. This is an exciting opportunity to make a meaningful difference in the lives of young learners.

Key Responsibilities:
- Assist teachers in delivering tailored educational support to students with special educational needs.
- Help create an inclusive and engaging learning environment.
- Provide one-on-one support and encouragement to students, fostering their confidence and independence.
- Monitor and track student progress, providing feedback to teachers and parents as needed.
- Collaborate with other staff to implement personalized learning plans.

Requirements:
- Experience working with children or young people, ideally in an educational setting.
- A passion for helping students with special educational needs.
- Strong communication skills and the ability to build positive relationships with students and staff.
- A proactive and adaptable approach to supporting diverse learning needs.

About Teaching Personnel

Teaching Personnel offers numerous benefits for educators, including personalized support from dedicated consultants to help find suitable roles, access to continuous professional development, and flexible working options. They provide competitive pay rates, a variety of positions across different educational settings, and a supportive community of fellow professionals. With a strong commitment to safeguarding and regular feedback, Teaching Personnel aims to create a positive and enriching experience for educators.

If you are ready to contribute to the success and well-being of our students, we would love to hear from you! Please apply by submitting your CV via the application button.

Application Deadline: 8th November 2024

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

SEN Learning Support Assistant Needed

Location: Marsh Barton, Exeter
Start Date: 11th November 2024
Pay: £90 - £100 per day
Type: Full-time, Temp to Perm

Are you passionate about supporting students with special educational needs? Teaching Personnel is looking for a dedicated SEN Learning Support Assistant to join our partner school, assisting learners aged 11-17. This is a rewarding opportunity to make a meaningful impact on young lives.

Key Responsibilities:
- Support teachers in providing tailored educational assistance to students with SEN.
- Foster an inclusive and engaging learning environment.
- Offer one-on-one support to enhance student confidence and independence.
- Monitor student progress and provide feedback to teachers and parents.
- Collaborate with staff to implement personalized learning plans.

Requirements:
- Experience working with children or young people in an educational setting.
- A genuine passion for supporting students with special educational needs.
- Strong communication skills and the ability to build positive relationships.
- A proactive and adaptable approach to diverse learning needs.

About Teaching Personnel:

Teaching Personnel offers a range of benefits for educators, including personalized consultant support, continuous professional development, and flexible working options. With competitive pay rates and a strong commitment to safeguarding, Teaching Personnel creates a positive and enriching experience for educators.

If you're ready to help our students succeed, we'd love to hear from you! Please submit your CV via the application button.

Application Deadline: 8th November 2024

All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance 'Keeping Children Safe in Education' this may also include an online search as part of our due diligence on shortlisted applicants.
We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.
For details of our privacy policy, please visit the Teaching Personnel website.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: A triage team consisting of clinical staff from Nursing, Therapy and Urgent Community Response will require coordinator support and these posts will help provide this cover. Other duties include supporting the Social Care team working closely with another coordinator and being able to cover other coordinator roles when required We are an integrated service, therefore you will be expected to support and cover other teams as needed. The posts are currently in Poltimore Building, Exeter Community Hospital and Osprey House, Sowton Industrial Estate. Central point of contact for the local multi-disciplinary activity, including the facilitation of the core group function. Co-ordination of the regular (weekly) core groups, taking minutes and noting core group actions. Preparation for core group discussions, check patient history and involvement with other agencies. Provide a high-quality customer service function in co-ordination of contact and outcome information. The provision of timely and effective co-ordination of contacts for the local Health & Social Care Team, working closely with other parts of the wider community teams. Identify urgent assessments that need action, alert and liaise with local Social Care Team Managers / Community Nurse, Urgent Community Response and Therapy Managers. Effective signposting of contacts to other agencies or sources of help as appropriate. Provide feedback to referrers about the outcomes of contacts and assessments in accordance with the agreed quality standards. Maintenance of IT based information systems and responsibility for key performance data. For NHS and DCC. To ensure the IM&T requirements for recording team activity are adhered to in collaboration with other team members. To provide key performance/activity data within the local Exeter Community teams. To be trained and in the use of EPIC and CF6 along with other relevant IT programmes. To record, send and store information in line with the Data Protection Act and Caldicott principles. To be able to plan and respond to work load according to operational priorities To participate in the induction of new staff to the cluster team. To take part in regular performance appraisal. To undertake any training required in order to maintain competency including mandatory training. To supervise staff The role needs someone with a strong administrative background who is well organised with excellent problem-solving skills. You should also demonstrate excellent interpersonal, and prioritisation skills due to the high-volume workload with frequent interruptions. Training and any opportunities to develop are supported. You will be expected to communicate across a wide variety of contacts, good communication skills with an excellent telephone manner are essential since you can be dealing with distressed patients. The role involves regular communication with clients, families, clinicians (from a wide range of disciplines) and the voluntary sector requiring strong customer care skills and a professional manner. You will require high levels of concentration due to the work involved along with excellent problem-solving skills. You should be a good team player, supportive, flexible and willing to offer help to your colleagues in other teams as necessary. You should be resilient and able to cope with a busy office and a large workload where change is constant. A strong administrative background is needed since you will be expected to set up systems which assist the clinical team and produce process notes to ensure consistency. You should be confident and have excellent IT skills this is a rewarding role helping a wide range of people. Flexibility and the ability to deal with challenging situations in a professional and confidential manner will be required as will accuracy. You will need to travel to various GP practices, other community sites and attend training courses. This is an interesting role supporting Social Care and will enable the postholder to work across NHS and DCC to gain considerable experience and open other career opportunities. Working Pattern: 37.5 hours per week, Monday to Friday 9am to 5pm, currently but could be asked to work occasional weekends. Interview Date: 26th November 2024, Osprey House, Sowton Industrial Estate For further information please contact: Patrycja Stefaniuk, Admin Line Manager, on 07919141961 or patrycja.stefaniuk@nhs.net or Sharon McAtackney, Locality Business Manager, on 07919141973 or sharon.mcatackney@nhs.net This role is not eligible for sponsorship and therefore, if you do not already have the right to work in the UK, you will not be able to apply for this post. Please note this role is based out of both Poltimore Building, Exeter Community Hospital, Hospital Lane, Exeter & Osprey House, Sowton Industrial Estate, Exeter, Devon As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: You will be pivotal to the communication between our patients and our clinical staff - answering patient calls and queries, nurse queries, liaising with consultants, validating patient pathways, planning the consultants theatre lists and booking surgical procedures for patients. We are looking for someone who can work independently and thrives on building relationships with clinicians, staff and patients. We actively encourage you to reach out for an informal chat about the role, or to arrange a visit to the department. Working Pattern: 30 hours per week. To be discussed at interview. Interview Date: Thursday 21st November 2024. For further information please contact: Lydia Fairman, Admin Line Manager on 01392 406127 or Lydia.fairman@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has arisen to work in the HR Helpdesk of the Royal Devon University Healthcare NHS Foundation Trust based at Newcourt House, Old Rydon Lane, Exeter. As part of the HR Helpdesk you will be conscientious, responsible and self-motivated to provide first line support by telephone and email undertaking a variety of time critical tasks all designed to ensure that staff and managers are supported with any general HR queries. You will be responsible for providing professional, comprehensive and timely support and guidance to staff, managers and external parties. You will be confident in your communication both on the phone and by email. You will be required to keep various systems up to date and accurate in your work, so attention to detail is essential to ensure compliance and data quality. Ability to multi-task is essential due to the nature of the work. You will excel in working as part of a team but also be able to work independently to deliver the highest standards of support in line with the HR service offering. An ability to work under your own initiative is therefore also required as is the ability to analyse a situation in order to provide a focused solution. The role requires you to be pro-active, enthusiastic and willing to learn. It is necessary for you to have the knowledge, training and experience identified in the person specification to undertake this role. In addition to this, you will need experience of working in an environment processing high call volumes and queries via additional avenues. The role will be based at Newcourt House which has free parking, and there may be an opportunity for some working from home. Working Pattern: The post is for 36 hours per week which will be worked Monday to Friday, between the hours of 8.30am and 5pm. Please note these hours are subject to change and there may be a requirement to cover alternative hours dependant on service needs. Interview Date: Wednesday 11th December 2024 For further information please contact: Lucy Mingo & Sam Goddard, HR Admin Team Leads on 01392 406960 or lucy.mingo@nhs.net / s.goddard2@nhs.net This is a fixed term contract for 3 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

VAN DRIVER SERVICE TECHNICIAN

Job Role - Van Driver Service Technician
Location - Plymouth, PL7
Pay Rate - £13.24 PAYE + overtime available
Temp-Perm

Are you a compassionate, reliable, and technically minded individual who wants to make a real difference in people's lives?

We are looking for a Van Driver & Service Technician to deliver and install oxygen equipment in the homes of vulnerable individuals across the Plymouth area & parts of North Cornwall. This is more than just a driving job - it's an opportunity to provide essential support to those who need it most and meet some wonderful people along the way!

The role involves driving a van to multiple locations, you will be responsible for delivering gas canisters to vulnerable people's homes and installing and servicing home breathing apparatus. You will be required to move the oxygen canisters from the van into people's home, therefore heavy lifting will be required.

About you:
The ideal candidate will hold a full UK category B driving licence with no more than 3 points.
Experience in a similar delivery or service technician role is preferred but not essential - full training will be provided.
Strong communication and interpersonal skills, with the ability to explain technical information clearly and empathetically.
Basic mechanical or electrical skills are an advantage.
Ability to manage time effectively and work independently.
A caring and professional attitude, with a commitment to supporting vulnerable individuals.

An enhanced DBS check is required for this role.

If you would like to know more please contact us and speak to Rebecca.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Our team is made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. They are organised problem solvers with strong attention to detail. Good IT and communication skills are a must. The working hours will be discussed at interview but they will be a total of 4 hours a day between Monday and Friday between the hours of 9am and 5pm. Working Pattern: Monday to Friday, 20 hours a week between the hours of 9am and 5pm. Shift pattern to be confirmed at interview Interview Date: To be confirmed For further information please contact: Jo Knight, Team Leader on joanneknight@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Community Care Assistant with Axe Valley Home Care

Job location: Ottery St Mary and Honiton

Your wages and benefits:

• Excellent pay rate: £12.00 p/h with inclusive travel time payment, up to £18.00 on Bank Holidays.
• Permanent contract
• 30p mileage allowance and access to company car
• Full induction training plus ongoing training and support
• 28 days paid annual leave (pro rata)
• £400 ‘Refer a friend’ bonus scheme (T&Cs apply)
• Free training including nationally recognised qualifications
• Opportunities for promotion and career progression
• Flexible working
• Access to 24/7 mental health/ welfare support
• Access to hundreds of retail and online discounts to save you money every day through the ‘Discounts for Carers’ scheme
• Use of company pool car

Who are we looking for?

If you are someone who has a can-do attitude, caring and reliable in nature, and you are looking for a role where you can make a real difference to people’s lives, we would love to hear from you.

We can provide you with the certainty of work based around your availability and location with a new level of job satisfaction. You will have full, consistent and local rounds with no long-distance travelling, as you care for the elderly and vulnerable in the comfort of their own homes.

What will be your key responsibilities?

• Meal preparation
• Supporting people with personal care
• Medication administration
• Shopping, housework and laundry
• Escorted trips out and companionship

When will you work?

• We can offer full time and part time positions
• We can offer morning and/ or evening shifts.

Experience preferred, but not essential, as we offer comprehensive training and support to all staff. We have successfully recruited people from retail and hospitality, as well as other sectors. Skills are transferable; what is important is kindness.

To apply, you must:

• Have a valid driving licence and your own transport
• Have business level cover for motor insurance
• Be prepared to have a free enhanced DBS check

If you are interested in this role with us, please apply on-line, e-mail us or give us a call on 01297 24753.

Our friendly team look forward to hearing from you, today!