Total 117 Customer Service job vacancies in Elmendorf AFB, Alaska

• Track the status of Farm Bill contracts through reports and communications with staff.
• Prepare reports describing problems that are recurring or causing significant delays or costs, the corrective actions needed or taken, and the need for additional time or resources.
• Draft and finalize contract administration letters and documents related to status reviews, contract implementation, contract modifications, and potential cancellations or terminations.
• Assist with outreach events to promote NRCS programs.

• Track the status of Farm Bill contracts through reports and communications with staff.
• Prepare reports describing problems that are recurring or causing significant delays or costs, the corrective actions needed or taken, and the need for additional time or resources.
• Draft and finalize contract administration letters and documents related to status reviews, contract implementation, contract modifications, and potential cancellations or terminations.
• Assist with outreach events to promote NRCS programs.

GS12/13

• Identifies and analyzes key issues, develops strategies, and advises Commander and senior leadership on recommended courses of action on a broad variety of topics related to MAJCOM, NAF, FOA or DRU functions. Uses quantitative and qualitative analytical techniques, knowledge of management processes and techniques to improve support systems and assigned programs.
• Serves as Project Officer for Commander directed initiatives and special interest items. Participates in special projects and initiatives and performs special assignments as requested.
• Coordinates review of higher level taskings, identifies best course of action, potential problems, and recommends MAJCOM, NAF, FOA or DRU response. Performs high-level integration of analytical and time sensitive staff activities.

WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Strategy IRS UNIVERSITY, Tax Administration Academy (TAA)

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS
University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.

The following are the duties of this position at the full working level.

This position serves as an Academy Dean in the IRS University and directs the activities of the IRSU Tax Administration Academy (TAA). TAA leverages information and technology to provide training for IRS enforcement personnel, including innovative learning and development initiatives that advance career growth while optimizing organizational performance.

As Academy Dean, TAA you will:

• Serve as principal advisor to the Chief Leaning Officer (CLO) on issues involving training programs and policy. Coordinate program activities with top-level IRS executives to prepare Servicewide policies, address cross-functional issues, develop strategies, and ensure consistency of approach.
• Oversee the development and execution of innovative training initiatives to educate and prepare employees for mission critical occupations (MCOs) in a balanced measure approach focusing on business results and employee and customer satisfaction. Oversee the execution of projects that identify current workforce competency gaps in line with career mapping and implements learning and development activities that best prepare employees with core and specialty competencies to achieve the IRS mission and organizational goals.
• Provide leadership and direction through subordinate senior and frontline managers. Delegate sufficient authority to subordinates to effectively manage resources and provide a supportive environment for creativity and innovation.
• Partner with key business unit executives to identify, develop, launch, monitor, and review the effectiveness of TAA programs and take necessary corrective action.
• Establish Academy objectives and methods, ensuring the business, mission, goals and objectives are met. Formulate short and long-range program policies, strategies, and objectives for TAA, as well as provide input to the development and monitoring of multi-year operational plans, to include balanced organizational and performance measures.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Meets the Regions human resources, budget and management analysis needs.
• Coordinates with Region Manager and Operations Manager in the responsibility of daily operations of joint military and civilian activities for 55 states and territories.
• Arranges for confidential and policy level conferences and meetings between stakeholders, high-ranking officials, leaders of trade associates and government agency representatives.
• Oversight with responsibilities that relates to government credit card applications and accountable property.

• Meets the Regions human resources, budget and management analysis needs.
• Coordinates with Region Manager and Operations Manager in the responsibility of daily operations of joint military and civilian activities for 55 states and territories.
• Arranges for confidential and policy level conferences and meetings between stakeholders, high-ranking officials, leaders of trade associates and government agency representatives.
• Oversight with responsibilities that relates to government credit card applications and accountable property.

• Plans, organizes, and directs the activities of the Group Commander's Support Staff (CSS), ensuring that CSS complies with legal and regulatory requirements and meets customer needs.
• Exercises supervisory personnel management responsibilities.
• Plans, organizes, and executes all Group information management and resourcing activities.
• Manages training programs for administration (3A1XX) and personnel (3SOXX) in accordance with established command guidelines.
• Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions.
• Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals.

WHAT IS THE CHIEF FINANCIAL OFFICER (CFO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Financial Officer, Deputy CFO, Financial Modernization and Technology.

The following are the duties of this position at the full working level.

• Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluates work performance of subordinates and makes recommendations for outstanding performance recognition or disciplinary action.
• Gives advice, counsel, or instruction to employees on both technical work and administrative matters. Makes decisions on work problems presented by subordinates or customers from organizations serviced. Recommends awards for subordinates and changes in the organizational structure which is subject to approval by higher-level management.
• Interviews candidates, recommends appointment, promotion, or reassignment for positions in the unit. Hears and resolves complaints from employees and group grievances.

1. This position will support the Federal Government's response efforts to COVID-19. Performs Basic Life Support. Initiates established medical protocols in providing basic life support.

2. Drives and operates firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles.

3. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great.

4. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.

5. Maintains firefighting equipment and fire station facilities. Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.

Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Serves food cafeteria style. Breaks down and cleans area when meals are complete. Sets up dinning room tables for service, places food and beverages on tables, and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Makes coffee, tea and other beverages.

Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12512895

1. Plans, organizes, and directs the activities of the JPPSO, ensuring all functional work areas comply with legal and regulatory guidance in meeting customer requirements.
2. Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors and multidiscipline functional leads.
3. Represents JPPSO with a variety of Service-level activities, Headquarters and base-level agencies, Commercial Industry Associations, and Transportation Service Providers.
4. Comprehensively assesses and evaluates program goals/objectives, providing a basis for long-range planning and development of program-level enhancements.

Duties include, but are not limited to:

• Observes patient status and keeps licensed personnel informed of any change in condition.
• Provides geriatric-specific care.
• Performs Patient Transport with or without cardiac monitor.
• Administration of medication.
• Assists licensed personnel with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Responds to medical emergencies as a part of the Rapid Response Team (RRT), Code Blue team, or medical transport team.
• Initiates cardiopulmonary resuscitation (BLS), use of automatic external defibrillator, and assists with airway management using bag-valve-mask (BVM), oral airway or nasal airway.
• Performs Cardiovascular monitoring to include: providing support, relief, and coverage as needed to central station telemetry.
• Recognizing lethal rhythms/arrhythmias (i.e. ventricular fibrillation and asystole) and immediately notifies appropriate staff.
• Collects specimens.
• Assists in behavioral/psychiatric situations in an emergency setting.
• Sets up equipment and surgical instrumentation.
• Performs Vital Signs and Point of Care Testing.
• Operates specialized medical equipment and assists with patient exams and screenings.

WHAT IS THE CHIEF FINANCIAL OFFICER (CFO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
The Chief Financial Officer, Deputy CFO, Financial Modernization and Technology.

The following are the duties of this position at the full working level.

• Reviews and interprets federal legislation, rules, standards, and regulations pertaining to accounting and financial management.
• Analyzes and evaluates agency-wide accounting operations, policies, procedures, and systems for compliance with standards and internal controls.
• Designs, implements, and assesses internal control processes and systems pertaining to agency-wide accounting and financial management activities.
• Prepares, analyzes, interprets, reviews, and presents accounting data, reports, and financial statements. Provides high-level technical support to the financial statement audit.
• Applies cost accounting methodologies to agency-wide data and systems, in partnership with business units, to report the cost of major activities for management information purposes.