Total 1,016 Customer Service job vacancies in D02 Anson, Tanjong Pagar

(WEST REGION) - Near TUAS WEST ROAD MRT

Job description

• Manage ex-stock list and record incoming and outgoing stocks.
• Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.
• Negotiate price and project timelines with customers.
• Follow up closely on job orders with clear and concise communications with production.
• Ensure stock inventory list is accurate and up-to-date at all times.
• Support sales team with processing quotation, sales order & filing.
• Attend to customer enquiries, follow-up, and maintain good relationship with customers.
• Coordinate orders and lead time with operations team.
• Participate in sales & marketing meetings to provide updates on feedback from customers.
• Achieve team targets and provide backup to other team members when they are away.
• Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.
• Attend site visits, build rapport with customers, providing consultation and sales support.
• Ensure successful outcomes of transactions, contracts, and proposals.
• Keep abreast of industry trends and news to ensure product offerings are updated and relevant.
• Any other related task and ad-hoc duties as assigned.

Requirements:

• Possess Diploma / Certificate.
• Minimum 2 years of relevant experience.
• Good communication skills (spoken and written).
• Meticulous, highly organized, and a team-player.
• Self-driven, adaptive, with strong interpersonal skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Responsibilities:

1. Tea Service & Customer Care:Greet and seat customers, ensuring a welcoming environment.
   Take orders and serve tea following traditional Chinese tea ceremonies.
   Explain tea offerings and recommend teas based on customers' preferences.
   Maintain cleanliness and proper table setup.
   
2. Tea Education & Demonstrations:Conduct tea appreciation sessions and live demonstrations of tea brewing methods.
   Educate customers on the history, culture, and health benefits of traditional Chinese tea.
   Train customers in proper tea brewing techniques and the etiquette of tea ceremonies.
   
3. Teahouse Operations:Assist in setting up and organizing tea events and workshops.
   Maintain inventory of tea leaves, utensils, and other related items.
   Support in promoting traditional Chinese tea culture through various in-house activities.
   
4. Customer Experience Enhancement:Share knowledge on different tea types and regional varieties, guiding customers through tasting notes and tea pairings.
   Ensure a high level of hospitality and interaction with both regular patrons and new visitors.
   
5. Administrative Support:Handle reservations, payments, and customer queries.
   Help in the daily upkeep and smooth running of the teahouse.
   

Job Responsibilities:

• Manage post-sales activities for Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale project implementations, both locally and regionally.
• Deliver on-site implementation services, including testing, deployment, and documentation.
• Provide technical support to ensure customer satisfaction.
• Analyze and address customer inquiries by troubleshooting and researching existing knowledge base articles and known issues.
• Be on standby for 24/7 maintenance support calls.
• Communicate issues clearly and concisely.

Requirements:

• Bachelor’s degree or diploma in Cyber Security, Computer Science, Computer Engineering, or a related field
• 1-2 years of relevant experience in the IT industry, providing network support and administration
• Knowledge and experience in networking, including routing and switching technologies
• Possession of CCNA or CCSA certification
• Ability to work both independently and as part of a team
• Strong work ethic and eagerness to learn about new technologies
• Polite demeanor with effective communication skills for client interactions
• Strong analytical abilities and good troubleshooting skills
• Willingness to work extended hours and be on standby
• Excellent interpersonal and communication skills
• Self-motivated and independent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

We are now expanding our team and are looking for a captain to join our enthusiastic and passionate team at the three Michelin starred Restaurant Zén.

Zén is the sister restaurant to Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate:

• Will be expected to provide the highest levels of service to our guests and gain extensive knowledge of our food and drink menu.
• Has excellent communication skills and enthusiasm for delivering first class service and a willingness to learn are essential in this role.
• Is a team player and assist throughout the restaurant by ensuring that every opportunity to give high-quality service is completed. Teamwork is essential and required by all our staff.

Our goal is to collaborate with talented Restaurant Professionals and offer opportunities to learn and grow within the profession.

Join us and be part of our Front of house team.

No experience is welcome to try, training will be provided.

Working time: 8.45am to 5.45pm

Job Description

• Indoor sales support
• Handle customer enquiry & suggesting solution based on customer’s requirement
• To build and maintain good rapport/relationship with existing customers
• Filter potential customer
• Understand AC/BL/ST/ACT product knowledge
• Provide Technical seminar for local & overseas customers
• Handle customer’s technical enquiries, field service & setup support
• Understand AZ network product together with PLC (if possible)
• Provide network setup support to customers

Requirements

• Proficient in Microsoft Word, Excel, PowerPoint
• Good communication skill, warm hospitality, work attitude
• Able to accept new challenges
• Willing to learn new technical contents
• Good negotiation skill
• Able to work independently

Education requirements

• Degree or Diploma in Electronic Electrical Engineering (EEE) or any related Engineering course of study
• Simple trouble shooting skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref13@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description

We are looking to recruit committed individuals who have to serve together as a team to mentor children aged 7 – 12 by providing quality after-school care support in a homely environment.

You will play an active role in identifying the needs of the children and to support their learning and holistic development through the following:

• Supervising and guiding the children with their homework

• Planning and delivering programmes, such as character development programmes

• Organising enrichment workshops that can help promote the overall development of the children

• Curate creative activities to develop skills and expand mindsets in the areas of innovation, critical thinking and problem-solving skills.

• Engage children in outdoor play that serves to build psychomotor skills

As a significant adult figure to the children, you will be engaging with parents and caregivers as well as leveraging on resources in the community, for the well-being of the children.

If you have passion for children, understand the current issues facing children during this post pandemic environment, and want to take up the challenge

Other Requirements

• At least A-level or a Diploma in relevant discipline

• Preferably, WSQ Student Care certification

• Prior work experience with children with special needs is a plus

• Those without qualifications but have relevant working experience will also be considered

• Good team player

• Good communication skills

33hrs per week / 6 hours per day

Are you a go-getter with a passion for sales and results? Do you love building relationships and helping clients achieve their goals? If so, we want to hear from you!

We are looking for a highly motivated and experienced Client Management Executive (CME) to join us on our mission to save lives through education. The CME will be responsible for overseeing the efficient operation of courses and maintaining strong client relationships.

In this role, you will be responsible for:

• Handling sales inquiries and course-related questions from clients.
• Cultivating and maintaining strong client relationships, both with corporate and individual clients.
• Meeting client response and follow-up targets to ensure a high level of customer satisfaction.
• Facilitating and scheduling course registrations, ensuring smooth enrolment processes.
• Providing funding advice to clients and assisting in the submission of funding applications where applicable.
• Coordinating the allocation of trainers for courses, ensuring effective utilization of resources.
• Preparing and sending invoices to clients for course fees.
• Ensuring that clients receive course certificates in a timely manner.

If you are looking for a challenging and rewarding career opportunity, this is the role for you!

What you will get:

• A competitive salary and benefits package.
• The opportunity to work with a team of talented and passionate professionals.
• A chance to make a real difference in the lives of our clients.
• The opportunity to grow and develop your skills.

What we are looking for:

• Excellent client relationship management skills.
• Proven experience in dealing with both corporate and individual clients.
• Effective time management and organizational skills to handle multiple tasks efficiently.
• Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
• Familiarity with SSG training fund schemes is a plus.

If you are ready to take your career to the next level, apply today!

To apply, use our online application form here.

https://forms.gle/i5m57Y7zgv2bQJNc7

Be sure to get your resume and photo ready for upload. We look forward to hearing from you!

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Description

• Responsible for supporting Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Problem-solving skills and the ability to work cohesively with more technical cross-functional teams and external parties.
• Prepare and execute collection plans, monitor deliverables and performance of collection teams.
• communicating and collaborating with internal teams /external partners to manage vendor requests, warehouse inventory, responsible for timely door-to-door delivery of devices and equipment. Analytical approach is required to review collection data and facilitate performance reporting.
• You will experience working with global teams, external vendors, develop documentation and drive process improvements.

Key Qualifications

• Possess Operations, Project and Inventory management skillsets
• Process-minded with an attention to detail. Ability to follow instructions and protocols.
• Excellent organizational abilities- confident working with large datasets, manage and prioritise competing tasks and deliver quality results within deadlines
• Ability to adapt to change while maintaining an environment of consistency
• Good analytical and problem-solving skills, with the ability to articulate issues, findings or analysis in a clear and concise manner
• Excellent communications and facilitation skills, both written and verbal, to guide and impose procedures with remote teams
• Self-driven individual with excellent time and project management skills and sense of urgency.
• Be willing to manage physical hardware/ equipment by arranging calibration, maintaining inventory records
• Experience with iOS, MAC
• Proficient in Numbers/ Pages/ Keynote/ MS Excel.
• May be required to travel internationally to vendors’ site to support training/operations as required, up 1/4 of the time.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Are you a go-getter with a passion for sales and results? Do you love building relationships and helping clients achieve their goals? If so, we want to hear from you!

We are looking for a highly motivated and experienced Client Management Executive (CME) to join us on our mission to save lives through education. The CME will be responsible for overseeing the efficient operation of courses and maintaining strong client relationships.

In this role, you will be responsible for:

• Handling sales inquiries and course-related questions from clients.
• Cultivating and maintaining strong client relationships, both with corporate and individual clients.
• Meeting client response and follow-up targets to ensure a high level of customer satisfaction.
• Facilitating and scheduling course registrations, ensuring smooth enrolment processes.
• Providing funding advice to clients and assisting in the submission of funding applications where applicable.
• Coordinating the allocation of trainers for courses, ensuring effective utilization of resources.
• Preparing and sending invoices to clients for course fees.
• Ensuring that clients receive course certificates in a timely manner.

If you are looking for a challenging and rewarding career opportunity, this is the role for you!

What you will get:

• A competitive salary and benefits package.
• The opportunity to work with a team of talented and passionate professionals.
• A chance to make a real difference in the lives of our clients.
• The opportunity to grow and develop your skills.

What we are looking for:

• Excellent client relationship management skills.
• Proven experience in dealing with both corporate and individual clients.
• Effective time management and organizational skills to handle multiple tasks efficiently.
• Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
• Familiarity with SSG training fund schemes is a plus.

If you are ready to take your career to the next level, apply today!

To apply, use our online application form here.

https://forms.gle/i5m57Y7zgv2bQJNc7

Be sure to get your resume and photo ready for upload. We look forward to hearing from you!