Total 207 Customer Service job vacancies in Crawley, RH10 1EJ

HVAC Service Engineer
£42,500
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

You will need to be a registered Paramedic or Nurse (Adult) with significant experience of clinical practice and qualifications and evidence relevant to specialist practice in the field of primary care and urgent & emergency care. You will have operated in an autonomous capacity within a primary and urgent care setting, including having responsibility for the assessment and treatment of on the day patients within primary care, such as working within a Duty Team, working within an Urgent Treatment Centre with a wide range of injury but more commonly illness exposure or an Emergency Department in which your scope of practice involves autonomous care with discharge rights for a wide range of urgent care presentations. You will have sound assessment and decision-making skills, the ability to plan and prioritise clinical workloads and ability to negotiate appropriate treatment and referral strategies. Excellent communication skills and the ability to work under pressure are also prerequisites for this role.

• ER Manager
• Band 7 £46,148 - £52,809 per annum
• 12 Months Fixed Term contract/Secondment Opportunity
• Full time 37.5 hours/week
• Hybrid working
• Based in West Sussex & Surrey

Are you passionate about fostering a positive workplace environment? Do you have a strong background in employee relations and want to make a difference in a vital public service? If so, we have an exciting opportunity for you to join the South East Coast Ambulance NHS Foundation Trust as an Employee Relations Manager.

In this crucial role, you will lead on the management and resolution of complex employee relations issues, ensuring that our workforce is supported, engaged, and motivated. You will work closely with managers, trade unions, and other stakeholders to deliver a fair, consistent, and legally compliant approach to employee relations across the service.

To be the focal point for key stakeholders in employee relations matters, providing detailed guidance on the interpretation of Trust policies and procedures and employment legislation. Advise on all employee relations cases in a proactive and timely manner, i.e. Disciplinary, Grievance, Capability, and Attendance.

To ensure the provision of employee relations data that underpin local management of employment issues and Trust-wide understanding of trends and key issues.

To advise HR colleagues relating to employment law matters. To proactively identify policy development opportunities and work in conjunction with the HR and Policy Team to develop Trust policy and procedure.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

To deliver a credible customer focused service to managers and colleagues, based on good quality of advice, approachability, flexibility and responsiveness.



Develop effective communication and education materials for employees; ensuring the delivery of timely and accurate information to employees.



Contribute to the ongoing improvement of the HR Directorate ensuring that relevant legislation and national guidelines are applied consistently; identifying improvements that can be made to procedures used.



Contribute to the improvement of the ER Team and ensure that all duties are carried out in an organised and effective manner.



Highlight areas where service improvements could be made in own/team roles.



Keep updated with employment law issues and forthcoming legislation including identifying and rectifying any impact on the business and organisation wide policies and procedures.



To maintain close liaison with the Occupational Health and Wellbeing Department and work with line managers to ensure that any delays or issues with sickness absence aligned to cases are raised and actions are put in place to rectify problems in a timely manner.



Ensure HR Business Partners and relevant managers and stakeholders are kept abreast of progress with cases.



*Keen to hear from NHS colleagues who wish to take this as a secondment opportunity.


This advert closes on Tuesday 10 Sep 2024

Proud member of the Disability Confident employer scheme

Deputy Director of HR
• Band 9£105,385 - £121,271 (2024/2025 AFC Pay)
• 37.5 hrs per week, hybrid working with travel across the South East

Are you a dynamic HR leader with a passion for making a tangible difference in healthcare?

Join our team as the Deputy Director of Human Resources, where you'll play a pivotal role in shaping the future of our workforce within the South East Coast Ambulance NHS Foundation Trust.

In this critical leadership position, you'll collaborate closely with the Director of HR to drive strategic initiatives, foster a positive workplace culture, and ensure our teams are equipped to deliver the highest standard of care.

Our people are our resource and we have over 4500 people in our team. Every person has a vital role in supporting us to deliver urgent and emergency healthcare across the South East of England. However, we recognise not all our staff feel valued, empowered, or listened to. We want to change this. We want to transition to a place where every member of staff feels they make a difference, a place where staff are involved in outcomes and a place where our staff are supported to release their full potential.

The Deputy Director will ensure the delivery of a highly effective HR&OD service which supports managers to develop a people-oriented, high performance culture that emphasises engagement, productivity and quality. They will support the delivery of a business focused, leading edge organisation which supports the delivery of the highest quality patient care.

A compassionate and inclusive leadership style and role modelling of the Trust’s values will be critical to success.

They will deputise for the Executive Director of Human Resources and Organisational Development across the full range of corporate and strategic activities.

Initial directly managed teams will be the Employee Relations, Business Partners and HR Advisory services. However, in consultation with the postholder and other senior directorate heads, additional teams may form part of the role’s directly managed services.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Childcare voucher scheme.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.



· As a senior member of HR and OD, the post holder will be required to take the strategic lead on the development of key HR and OD functions, systems and policies enabling the Trust’s corporate aims and objectives to be achieved – taking due account of national priorities and requirements e.g. NHS People Plan



· Support the Executive Director of HR&OD in developing remuneration and reward strategies in line with NHS policy, which support the operational and financial priorities of the Trust



· Support the Head of Well-Being and Inclusion and Inclusion Manager with delivery of the Trust’s equality and inclusion strategy; ensuring that best practice is applied across the workforce agenda



· To support the Head of Well-Being and Inclusion in the development and delivery of a strategic approach to the health and well-being agenda to support staff in what are often highly pressurised and stressful clinical and non-clinical roles.



· To have strategic responsibility for ensuring that change management processes and measures exist which result in a seamless and effective management of staff as part of clinical and operational programmes.



· To provide a strategic HR perspective regarding business development and planning to the organisation, ensuring that national and local NHS policy, initiatives and changes to terms and conditions are implemented appropriately.



· To support the Head of Workforce and HR Special Projects Manager in developing and implementing a Recruitment & Retention Strategy ensuring we can recruit the best people, to deliver the best care


This advert closes on Tuesday 10 Sep 2024

Proud member of the Disability Confident employer scheme

Location: Crawley, West Sussex

Contract: Full Time, permanent

Starting Salary: Base salary of £26,327.76 with the potential to earn up to £28,007.76 with sleep in shifts

Salary after probation: Base salary of £27,487.20 with the potential to earn up to £29,167.20 with sleep in shifts

Specific Hours: Approx 40 hours per week - shift pattern

Apple Orchard have five homes in Surrey and West Sussex. Each home is set in a rural location and offers a comfortable homely environment for young males aged 13-18 years. We currently have openings for experienced Residential Childcare Support Workers, and would also love to hear from those who are passionate about making a positive and lasting difference to young people, and who are willing to undertake the relevant training and qualifications needed.

We aim to help young people to develop insight into their experiences in order that they can move on from their often damaged traumatic past. We support them as they take steps to make sense of their lives by providing clear and safe boundaries and achievable goals. This includes positive reinforcement strategies such as reward charts and free time.

Central to our work is the need to provide a high level of nurturing which ensures all the basic needs of the young person are met to the highest standard. This includes providing a home that has a warm and friendly atmosphere where great emphasis is placed on building supportive relationships and positive attachments.

Duties and responsibilities:

• To ensure that a caring and motivating environment is provided for the young people that takes into account individual developmental needs and enables young people to reach their full potential
• To plan and prepare activities that meet the young people's needs and stimulates their learning and integration within the home.
• Keep well-informed of legislation, guidelines, policies to ensure the Children's Act, Children's homes regulations and the national minimum standards are met at all times. To be aware of all Ofsted guidance and information in regard to the home.
• To observe and assess young people's progress and keep accurate records of their achievements, behaviour and important events in their lives. To produce and keep up to date a life book for any young person for whom you have key working responsibilities.
• To work with local authorities/ placing authorities to ensure the care the young people receive is outstanding
• To establish and maintain positive working relationships with parents/carers in a way that supports young people's learning and development and values parental involvement where appropriate.
• To be flexible within working practices of the home e.g. To help, where needed, including undertaking domestic tasks within the home, which will include preparation of meals, cleaning, shopping etc.
• Work alongside the Manager and staff team to ensure that the philosophy behind the home is fulfilled.
• To keep clear and legible records regarding the young people. To ensure that entries in records are legible, clearly expressed, non-stigmatising and distinguished as far as possible between fact, opinion and third-party information

Essential skills:

• The ideal candidate would have previous experience of working with teenage boys or challenging behaviour and have a willingness to further develop their skills.
• You must hold a driving licence and have access to a vehicle. Due to the rural location of our services public transport would not be a viable option
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification
• You would need to be willing to engage the young people in a wide range of activities and support them through their time at Apple Orchard; guiding them towards Independence and Adulthood.
• You will need to be flexible with your working hours and be able to work a mixture of days, evenings and weekends. This role requires shift work although you will have every other weekend off
• You must be able to challenge unacceptable behaviour, provide firm boundaries and provide care which meets the needs of the individual
• Must be able to work as part of a team
• To follow delegated tasks and handovers.
• Be able to maintain policies and procedures
• Can communicate effectively both verbally and in writing
• Have the ability to engage and listen

Benefits:

• Company pension
• £35 per sleep in (one per week x 48 weeks)
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Promotion opportunities
• Fully funded training for your recognised qualifications

If you feel that you could use your skills to support this work through creating a caring and stimulating environment allowing for a range of opportunities and life experiences for the young people, then we want to hear from you.

Apple Orchard is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position

Service Advisor
Basic Salary - £32,000 + Bonus
Location - Gatwick


Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Up selling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Up selling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 48369

Air Conditioning Service Engineer
£42,500
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Desk Engineer - 2nd line

Up to £43,000 plus shift allowance and excellent benefits

This is an office based role in Milton Keynes.

Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights)

As Service Desk Engineer, You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies.

A true Generalist role, this will predominantly be 2nd line activities, however, is still very much a client facing

role, responding to system events, availability and capacity issues in addition to troubleshooting and problem solving of incidents raised by external customers.

Ability to communicate effectively with clients and manage technical queries and events in line with customer

specific SLA/KPI's is essential. Working as part of a multi-disciplined team with both vendor and structured

training provided with the objective of holding the following vendor certifications (CCNA/VCP/NCDA) in first 12

months.

As Technical Services Engineer, some of your duties will include:

• Monitor, Categorise, set priority of incoming tickets (incident, problem, request)
• Manage your daily schedule by working through service dashboards and prioritising tickets
• Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure
• Communication with customers as required; keeping them informed
• Identify trending and patterns to initiate Problem Management
• Support of Internal IT onboarding

What are we looking for?

• MSP experience in a technical support or similar role.
• Good knowledge of VMware/Horizon/VDI or equivalent
• Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies - Azure, Microsoft 365, AWS
• Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation.
• One of CCNA, VCP, NCDA is desirable.
• Excellent interpersonal, oral, and written communication skills
• Can do attitude and willingness to collaborate; team player mindset.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

You will be responsible for handling technical support calls from Trust staff as well as progressing all new requests logged through the self-serviceportal, from initial triage through to resolution or escalation.You will need to have a minimum of 2 years experience working in a technical support environment with knowledge of: Customer service best practices Service Desk procedures (technical procedures provided) Microsoft Office 365 administration Active Directory Microsoft OS Support Please refer to the Job Description document for a full list of responsibilities.

• Permanent Contract
• Band 5, NHS Agenda for Change £29,970 - £36,483 Per Annum
• 37.5 hrs per week


Role will be Monday to Friday working between 8am and 5pm and will include weekend work on a rota.

Must possess full//current driving licence and have ability to travel between multiple sites





The IT Support Engineers are the entry point for all issues reported to IT.
They provide a primary point of contact and initial triage for all reported IT
issues and service requests. The service desk covers all Trust IT equipment including EOC/111 contact centres, server/data centres, MRC, ambulance station and ACRP equipment and all corporate services.

To provide friendly and professional customer focused service desk support for internal and external customers against the recognised service level agreements. Work alongside other IT staff and external suppliers to maintain the security and integrity of the Trusts computer systems and networks.


This is a technical role and the team is expected to resolve the majority of
incidents. When needed the requests will be escalated to other IT teams
both inside and outside of the support team.
• Join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

You will be responsible for handling technical support calls from Trust staff as well as progressing all new requests logged through the self-service
portal, from initial triage through to resolution or escalation.
You will need to have a minimum of 2 years’ experience working in a technical support environment with knowledge of:
• Customer service best practices
• Service Desk procedures (technical procedures provided)
• Microsoft Office 365 administration
• Active Directory
• Microsoft OS Support


Please refer to the Job Description document for a full list of responsibilities.


This advert closes on Sunday 1 Sep 2024

Proud member of the Disability Confident employer scheme

Air Conditioning Service Engineer
£42,500
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

HVAC Service Engineer
£42,500
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

HVAC Service Engineer
£42,500
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
£40,000-£42,500
Crawley

Are you an Air Conditioning Engineer based in Sussex looking for localised work and potential first year earnings over £45,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most profitable companies. They have can boast an excellent projects team who are constantly winning local contracts allowing for frequent install work within both commercial and high-end residential sites.

You will be required to service and maintain: splits, VRV/Fs and various other HVAC systems within commercial sites such as major retailers, local council buildings and more as well as within high-end residential properties across Sussex and surrounding areas. You will also be required to attend breakdowns applying emergency repair as part of an on-call rota.

* £40,000-£42,500
* Company Van & Fuel Card
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Frequently Available Overtime
* Local Contracts
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Liaise with the Dental Nurse to ensure any laboratory work is back in readiness for the patients appointments.Ring all patients prior to their appointment to remind them to help reduce the number of Failed to Attends (FTAs).Keep a short notice cancellation list to hand to be able to fill any appointments that became available.Process all patient referrals, including updating the patient status within the e:referral system adhering to the 18 week ruleNew patient waiting list to be kept up to date and reviewed on regular basis, ensuring waiting time standards are adhered to.