Total 246 Customer Service job vacancies in Colchester, CO2 7UT

We're recruiting a dedicated and compassionate female Care Worker to join our Specialist Services Team to provide care to our client in the Colchester area (CO2)

You'll be supporting a female teenager who is non verbal with severe autism, her care needs include:

- Tracheostomy

- Ventilator & Oxygen management

- Oral suctioning

- PEG & JEJ medication & feeding

- Moving & handling

- Personal care

Shifts available: 4 day shifts from 7.30am to 4pm (flexible on days)

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team. We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Our benefits include:

- Enhanced bank holiday rates

- Holiday pay and pension scheme

- Free PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on drivinglessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, you will work towards your SVQ and there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Key Requirements:

- You will be subject to a DBS/PVG check and references

- You must have the Right to Work in the UK

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you an enthusiastic, dynamic Senior Nurse looking for your next challenge in your nursing career?

Interested in joining a progressive Emergency care team, with the desire to play a major role in the development of the new pathway developments and future workforce plans for emergency care.

We are looking for an exceptional nurse with strong leadership skills to work alongside a senior Matron in our friendly, supportive Urgent and Emergency CareClinical delivery group (CDG), covering the Emergency Department and the Emergency assessment units, based at Colchester Hospital.

The role will be predominately Monday to Friday although you will be expected to take part in the Quality Matron role at the weekend to supportadherence to Safe care, supporting the nursing workforce and ensuring our patients have a positive experience.

Our Urgent and Emergency CDG’s ambition is to enhance our emergency pathways, provide safe care, to improve waiting times and patient experience. The Urgent and Emergency areasinclude an Emergency Dept, AECU, Emergency Assessment Unit and a Same day Emergency care unit (AMSDEC).



Along with being part of a dynamic team providing clinical and professional leadership to an established workforce, our successful candidate willhave the opportunity to design clinical pathways, take a lead in workforce planning and develop their own career with continuing education anddevelopment opportunities. You will also have the opportunity to further develop your strategic, operational and management skills in a supportiveand innovative atmosphere.

You will be working with an engaged team of dedicated healthcare professionals in a fast pace, challenging environment who strive to provide a positive patient experience.



We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.


This advert closes on Thursday 28 Nov 2024

As a Food Service Assistant at Browning J03, Merville Barracks, Circular Road South, Colchester, CO2 7UT You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• Clean and sanitize equipment and workstations
• Support any enquiries or requests within the food and beverage areas
• Serve and replenish food from counters and break down stations at the end of meal periods
• Interact with customers in the serving, retail, and dining areas

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• hours per week?
• 5 out of 7 days per week
  • Monday - Friday - 06:30- 14:00 and 11:00 - 18:30
  • Saturday - Sunday - 09:30 - 18:00
• £11.44 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

For full details of the responsibilities and duties of this role please see the attached job description.

ABOUT THE ROLEAs a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important. You'll help to produce meals and create a fulfilling dining experience for every resident. You'll be an asset to your colleagues and your impact will reach beyond the kitchen too. There'll be plenty of opportunities for you to get to know our residents, enhance their hospitality experience and develop your skills. ABOUT YOUWhen you join us as a Kitchen Assistant, you'll play a crucial role in the success of your care home. That's why we're looking for someone who's committed to maintaining the highest standards in the kitchen and during the food preparation process. You should be reliable, considerate and caring in your approach. Formal qualifications aren't necessary, although any similar experience gained in a commercial or care setting would be useful. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Please see the attached job description and person specification for specific details about this post. If you are interested in the post, please do reach out for an informal conversation.

Oversight of the results generated by the online testing service, reviewing data of these results and presenting to the Operational and wider Team Oversight of the PHR safeguarding and vulnerability alerts Oversight of the response to urgent tasks generated by the PHR Support the Navigation Hub Team with service user queries offering a point of contact and support, coordinating access, signposting and onward referral as indicated Line management responsibilities for band 6 clinic online nurse and Navigation Hub Lead Maintain oversight of the online access processes communication with partners supplying service and responsively and swiftly managing and escalating any issues as they arise. Manage service user queries relating to online access Support development of marketing and information for public, staff and service users Actively participate in the development of service specifications to improve and enhance online access Working with Navigation Hub Team oversee and support the eC-Card condom access scheme, initiating developments to improve access and service Work effectively in a team environment, delivering a high standard of evidence based integrated sexual health practice through virtual support and management of service users seeking sexual health services. Demonstrate excellent communication and interpersonal skills with service users, members of ESHS / SSHS teams and people from external organisations Support individual quadrant teams with online access queries, communicating with partners, service users and wider services when required. Linking with results management functions to ensure online pathway is maintained effectively Maintain an updated awareness of service developments across the partnership to ensure that referral and direction is optimal Work effectively with quadrant teams to ensure opportunities for direct practice and ongoing development are realised Offer appropriate health promotion and health information and support health promotion and other targeted activity both within and outside of the Integrated sexual health service Maintain confidentiality of service user information at all times ensuring acute awareness and application of ESHS / SSHS standards of information governance Work within the guidelines set down by law and the Nursing and Midwifery Council and other bodies of authority Ensure all care is given in accordance with agreed protocols and guidance Be fully aware of Integrated sexual health services and organisation safeguarding procedures Actively involve service users in providing feedback of their experience of service and communicate suggestions for improvement. Work with staff in clinical areas where changes to practice are required and where opportunities exist to improve treatment, support and overall experience for service users Communicate with elements of partnership involved with engagement and co-production, highlighting opportunities for service user input and engagement Comply with organisations fitness to practice training Maintain contemporaneous and accurate treatment records, submitting relevant statistics, reports and activity data as required Identify and evaluate own attitudes towards integrated sexual health and accept the values of the service user, adapting interpersonal approach accordingly Participate in the management of sexually transmitted and reproductive tract infections management as required and be willing to develop practice via theoretical and practical training Participate in targeted sexual health interventions and sexual health promotion events within non-clinical community settings Assess clients for STI risk and manage accordingly Support non face to face clinical management and self-management Be able to carry out a full medical and sexual history Be willing to undertake training in specific areas clinical practice, including intrauterine and implant procedure, and apply this development in the clinical setting in accordance with department clinical guidance Be willing to undertake training to gain independent (non-medical) prescribing status and apply to clinical practice in accordance with department and organisation non-medical prescribing policie Be able to work flexibly and participate in clinic rotation as required Assess service users and realises own responsibility in these consultations Using the integrated sexual health service record system record all virtual and other interventions, support and wider direction and discussion Assist to develop, introduce and apply research-based findings to clinical practice. Membership of relevant meetings and attendance at courses to maintain clinical and professional competence and knowledge Attend mandatory updates and study sessions With support from department, engage in process to achieve Nurse Diploma Faculty of Sexual and Reproductive Healthcare (NDSFRH) and STIF intermediate competencies Attend staff meetings Notify Clinical Service Manager of proposed annual leave, giving at least one months notice unless exceptional circumstances prevail Participate in programmes of education and training in order to meet the identified needs of service users Inform line manager when absent due to sickness and report again on return to work in accordance with organisations policy Achieve a range of clinical competencies for the delivery of safe and effective integrated sexual health service as required within the service in line with the post profile, department clinical competency record and professional development plan Actively engage in the professional development review process including evidencing development via the department competency document. Clinically supervise and manage allocated Care Navigation Staff to ensure appropriate development of additional skills in the support worker team, such as: o Health promotion and information delivery to targeted groups in clinical and non-clinical venues. Meet regularly with supervisee to ensure effective development and supervision for Care Navigation staff Develop and lead teaching sessions to facilitate development of others Deputise for Line Manager as required

This is a substantive role for an RGN with extensive sexual health service experience who will be employed to work in the specialty of Integrated Sexual Health as part of the Essex and Suffolk Sexual Health Services. The post holder will lead in the day-to-day support and management of the online element of both the ESHS and SSHS supporting the integrated service teams and the public in access to and management of the online service. The post holder will be expected to travel between sites across both counties. The Post holder will have responsibility for the oversight of the management of results from the online ‘click it' service. This would include audit of results and uptake of the online testing service and leadership of the safeguarding oversight of the digital service.
• Oversight of the results generated by the online testing service, reviewing data of these results and presenting to the Operational and wider Team
• Oversight of the PHR safeguarding and vulnerability alerts
• Oversight of the response to urgent tasks generated by the PHR
• Support the Navigation Hub Team with service user queries offering a point of contact and support, coordinating access, signposting and onward referral as indicated.
• Line management responsibilities for band 6 clinic online nurse and Navigation Hub Lead
• Maintain oversight of the online access processes communication with partners supplying service and responsively and swiftly managing and escalating any issues as they arise
• Manage service user queries relating to online access
• Support development of marketing and information for public, staff and service user
• Actively participate in the development of service specifications to improve and enhance online access
• Working with Navigation Hub Team oversee and support the eC-Card condom access scheme, initiating developments to improve access and service
• Work effectively in a team environment, delivering a high standard of evidence based integrated sexual health practice through virtual support and management of service users seeking sexual health services.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

· Oversight of the results generated by the online testing service, reviewing data of these results and presenting to the Operational and wider Team

· Oversight of the PHR safeguarding and vulnerability alerts

· Oversight of the response to urgent tasks generated by the PHR

· Support the Navigation Hub Team with service user queries offering a point of contact and support, coordinating access, signposting and onward referral as indicated



· Line management responsibilities for band 6 clinic online nurse and Navigation Hub Lead

· Maintain oversight of the online access processes communication with partners supplying service and responsively and swiftly managing and escalating any issues as they arise.

· Manage service user queries relating to online access

· Support development of marketing and information for public, staff and service users

· Actively participate in the development of service specifications to improve and enhance online access

· Working with Navigation Hub Team oversee and support the eC-Card condom access scheme, initiating developments to improve access and service

· Work effectively in a team environment, delivering a high standard of evidence based integrated sexual health practice through virtual support and management of service users seeking sexual health services.

· Demonstrate excellent communication and interpersonal skills with service users, members of ESHS / SSHS teams and people from external organisations



· Support individual quadrant teams with online access queries, communicating with partners, service users and wider services when required. Linking with results management functions to ensure online pathway is maintained effectively

· Maintain an updated awareness of service developments across the partnership to ensure that referral and direction is optimal

· Work effectively with quadrant teams to ensure opportunities for direct practice and ongoing development are realised

· Offer appropriate health promotion and health information and support health promotion and other targeted activity both within and outside of the Integrated sexual health service

· Maintain confidentiality of service user information at all times ensuring acute awareness and application of ESHS / SSHS standards of information governance

· Work within the guidelines set down by law and the Nursing and Midwifery Council and other bodies of authority

· Ensure all care is given in accordance with agreed protocols and guidance

· Be fully aware of Integrated sexual health services and organisation safeguarding procedures

· Actively involve service users in providing feedback of their experience of service and communicate suggestions for improvement. Work with staff in clinical areas where changes to practice are required and where opportunities exist to improve treatment, support and overall experience for service users

· Communicate with elements of partnership involved with engagement and co-production, highlighting opportunities for service user input and engagement



· Comply with organisations fitness to practice training



· Maintain contemporaneous and accurate treatment records, submitting relevant statistics, reports and activity data as required



· Identify and evaluate own attitudes towards integrated sexual health and accept the values of the service user, adapting interpersonal approach accordingly



· Participate in the management of sexually transmitted and reproductive tract infections management as required and be willing to develop practice via theoretical and practical training



· Participate in targeted sexual health interventions and sexual health promotion events within non-clinical community settings

· Assess clients for STI risk and manage accordingly

· Support non face to face clinical management and self-management

· Be able to carry out a full medical and sexual history

· Be willing to undertake training in specific areas clinical practice, including intrauterine and implant procedure, and apply this development in the clinical setting in accordance with department clinical guidance

· Be willing to undertake training to gain independent (non-medical) prescribing status and apply to clinical practice in accordance with department and organisation non-medical prescribing policie

· Be able to work flexibly and participate in clinic rotation as required

Assess service users and realises own responsibility in these consultations

· Using the integrated sexual health service record system record all virtual and other interventions, support and wider direction and discussion

· Assist to develop, introduce and apply research-based findings to clinical practice.

· Membership of relevant meetings and attendance at courses to maintain clinical and professional competence and knowledge

· Attend mandatory updates and study sessions



· With support from department, engage in process to achieve Nurse Diploma Faculty of Sexual and Reproductive Healthcare (NDSFRH) and STIF intermediate competencies

· Attend staff meetings

· Notify Clinical Service Manager of proposed annual leave, giving at least one month’s notice unless exceptional circumstances prevail

· Participate in programmes of education and training in order to meet the identified needs of service users

· Inform line manager when absent due to sickness and report again on return to work in accordance with organisations policy

· Achieve a range of clinical competencies for the delivery of safe and effective integrated sexual health service as required within the service in line with the post profile, department clinical competency record and professional development plan

· Actively engage in the professional development review process including evidencing development via the department competency document.

· Clinically supervise and manage allocated Care Navigation Staff to ensure appropriate development of additional skills in the support worker team, such as:

o Health promotion and information delivery to targeted groups in clinical and non-clinical venues.



· Meet regularly with supervisee to ensure effective development and supervision for Care Navigation staff



· Develop and lead teaching sessions to facilitate development of others

· Deputise for Line Manager as required






This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Essex Partnership University NHS Foundation Trust.


The role of Senior Practitioner Psychologist in Community Urgent Care Pathways (Home Treatment Team and Mental Health Liaison) offers opportunities to work across clinical severity and a range of settings. This the first post to offer a pathway view across these teams and aims to support residents and teams have a more seamless experience of care.

The post holder will provide high quality psychological care for those in crisis, as well as those who are experiencing a mental health need in the context of a physical health condition.

The role requires working across mental health and physical health multidisciplinary teams, being able to hold holistic care as the goal in supporting client needs. This role requires excellent communication skills to liaise with teams both in the acute and community setting in order to support smooth transitions.
• To support psychological provision in the mental health liaison service and home treatment team and supervise qualified and training psychologists, and MDT professionals as appropriate
• To work with the lead psychologist on service development with fellow mental health liaison/home treatment leads to ensure that the service meets local needs and national objectives
• To offer training and consultation to MDT professionals in community teams (Liaison/HTT) and acute hospital staff as appropriate.
• To work as part of the Transitions services and Clinical Health Services, engaging with peers to support each other and the shared vision for the directorate
• Excellent communication skills and rapport building
• Holding holistic views of clients need and sharing this with other professionals to support positive outcomes
• To be mindful of language and process when working across settings to support psychological thinking and ethical practice

You will receive support from your Clinical Health andTransitions Psychologistsin Mid, South and West Essex. Supervision will be provided by the Head of Clinical Health Psychology and the Head of Transitions Psychology. There are direct peers in Home Treatment Team in Mid and South Essex and in Liaison in Basildon, Southend, Broomfield and Harlow. CPD is actively encouraged, through both internal and external means, as appropriate to post.

Psychological practitioners work autonomously but are embedded in teams and work within professional guidelines to provide a high quality specialist psychological provision to service users, their families, and other professionals/services involved in the life and care of service users. This is to ensure that effective, tailored, evidence based psychological assessments and interventions are delivered to service users and their families. This would include delivering NICE-recommended interventions for issues that clients present in crisis - such as CBT, DBT, EMDR, etc. It involves working with teams offering supervision, consultation and training to develop quality psychologically informed care.

EPUT are looking for motivated staff who shares our Trust values of Open, Compassionate and Empowering. In return, EPUT can offer you a range of benefits and development including;
• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer, the Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity for a flexible working request from the first day of your employment.

Please see the attached job description and person specification for specific details about this post.

If you are interested in the post, please do reach out for an informal conversation.




This advert closes on Sunday 24 Nov 2024

Position: Support Care Worker X5


Responsible to the director


Duties and responsibilities:


Providing personal care to our residents, whilst respecting their dignity. Supporting & encouraging our residents with their daily activities, and helping our residents to be as independent as possible. Ensuring our residents remain safe whilst in our care. Communicating with members in your team regularly throughout the day. Assist manual handling of equipment safely and correctly. To prepare food and drink for the Client, assist with medication and general household domestic duties.


Salary: £23,500 to £29,000 per annum based on your experience

Skill, experience & qualification required:
Previous experience is preferable but not required, necessary training will be provided.
Advert closing date: The position will be closed in one month to any new applicant from the date of posting.

Service Advisor
Basic Salary - Up to £30,000
OTE - Up to £35,000
Hours - Monday/Wednesday & Friday 8-6, Tuesday & Thursday 8-7. No weekends!!
Location - Colchester

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Lorna @ Auto Skills and quote job number: 49701

Radis Community Care have an exciting opportunity for a Waking Nights Support Worker to join our team based in out new Extra Care Scheme, The Cannons.

The Cannons extra care scheme in Essex contains one and two bedroom apartments, set within a spectacular, late-Georgian building.

About the role

As a Support Worker in our Extra Care Scheme you will be predominately supporting the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence. The role involves aiding residents with restricted mobility to move to dining areas at meal times, communal areas for social activities and to the privacy of their bedrooms at their request.

The role will require you to assist residents with personal care activities such as washing, personal hygiene and dressing. You will have the opportunity to take part in physical and mental stimulation by taking part in recreational and social activities with residents, both individually and as a group.

The role is to promote resident’s independence, choice, dignity and respect by delivering the best standards of care.

Benefits for the Role

• Full or Part time hours available
• Nest Pension
• Free uniform and PPE
• Excellent career progression
• Fully structured support for all new starters available
• Full Out of Hours support
• full training, working towards Care Certificate, Dementia, End of life and other training courses.
• In-depth online & Office based training
• Paid Shadowing in the field
• Refer a friend payment (Unlimited Payments) Subject to conditions
• We will pay for mandatory refresher training

Shifts
10pm - 7am
Monday to Sunday

Alternate weekends

About Radis

Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community

INDN

The successful candidate will work with service users and their carers under the direction of a senior member of the team to provide regular practical support as identified in the care plan. You will support and enable the service user to develop and maintain independence whilst promoting recovery. The Mid and South Essex Integrated Care System (ICS) brings together key health, care, community, and voluntary sector organisations from across our area. Our aim is to work together in partnership to join up health and care services, improving our populations health and wellbeing and reducing health inequalities. One such example of this collaborative work is the launch of our HCA Academy, an ICS initiative between Essex Partnership University NHS Foundation Trust (EPUT) and Mid and South Essex NHS Foundation Trust (MSEFT) to support the incoming Health Care assistant (HCA) workforce. The academy models a one workforce cross system approach to the onboarding, induction, education and experience of Healthcare Assistants. To support this one workforce model the successful candidate for this post will be required to attend our5 day (Monday to Friday) face to face Induction Programme at our MSE ICS Education Hub at Brentwood Community Hospital. Your start date will therefore fall on one of two of the HCA Academy induction dates across the month, which will be discussed and agreed during the recruitment process. Our HCA Academy Induction programme has been designed to train and support the successful candidate through the early stages of their employment at EPUT and will provide opportunities to enhance skills, knowledge and experience. Further information will be provided post interview. This will be followed by an additional 5 day (Monday to Friday) EPUT corporate / mandatory training welcome. (EPUT Welcome will be varied between face to face and virtual delivery).

Job Overview
The Registered Home Manager will provide clinical leadership, governance and management in the domiciliary care home. They will ensure the delivery of high-quality holistic care, maintain high levels of occupancy and compliance with CQC and other regulatory requirements. The Manager will be working based in our Colchester office and may need to travel to Suffolk to visit clients for assessments.

Key Responsibilities:
• Implement quality assurance initiatives and maintain satisfactory standards with social care regulators and local authorities.
• Managing and promoting new business to grow and enhance the business through – Suffolk County Council (SCC), Essex County Council, and the private sector.
• Attend SCC contract Meetings and regular staff meetings.
• Overseeing consistency with Carers Hours / staffing levels.
• Audit care systems regarding care plans, risk assessments, carers notes, medication and new paperwork to be completed in a timely manner.
• Provide improvement, independence, and choice for service users, making sure they are treated with dignity at all times.
• Develop a culture of continuous quality improvement using the framework of clinical governance.
• Collaborate with HR team to ensure all staff are annually appraised and that the required standards of performance are being achieved.
• Manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy.
• Ensure the company and its processes are fully compliant with the Mental Capacity Act.
• Understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the company complies with Essential Standards of Quality and Safety.
• To liase with and cooperate with CQC inspections SCC inspections and when involved with safeguarding.
• Have a full understanding of all the company’s policies and procedures and ensure that all these policies are always followed.


Key Requirements:
- Must have access to a car and driving licence.
- Must have an NVQ Level 5 Diploma in Leadership for Health & Social Care or equivalent, or is working towards it.
- Experience setting up a new branch. Eg for funding and other key elements of generating business.
- Strong leadership skills; ability to delegate tasks and manage a team while also being involved.
- Excellent communication, documentation and interpersonal skills.
- Ability to allocate resources effectively and have good financial management.
- Good knowledge of regulatory frameworks and compliance standards applying to adult social care.
- Ability to manage and motivate staff effectively.
- Strong problem-solving and decision-making abilities with challenges that may arise in the delivery of care services while remaining calm.
- Good time-management skills and organisational skills to meet the needs of clients and maintain smooth operations of the company.
- Good knowledge of person-centred care and experience of implementing this.
- Provide ongoing training and support for care staff and be up-to-date with industry developments.
- Good IT skills.
- Ability to commute between Colchester office on a daily basis, and Suffolk for assessments.


Benefits of working with us:
- Free DBS cost.
- Excellent technology to support seamless, cost-effective and time-efficient working environment. – free laptop and phone device.
- 26 days paid annual leave.
- A supportive team that embraces diversity and inclusivity.
- Paid mileage.
- Train the Trainer programme.
- Regular check-in with Directors for support and wellbeing.
- Flexibility.
- Free paid hours for mental health & wellbeing checks with third party.
- Discounts for lunch in cafeteria.
- Access to Blue Light Card.

Applicants we are looking for:
• Previous experience in a manager role within the healthcare industry.
• Knowledge of health and social care practices and regulations.
• Strong organisational and time-management skills.
• Excellent communicator, an active listener and good documentation.
• Empathetic, dedicated and compassionate for customer and their families.
• Proficiency in using computer software for scheduling and record-keeping.
• Strong ability to learn, resilient and adaptable to new challenges

Proud member of the Disability Confident employer scheme