Total 6,944 Customer Service job vacancies in City of London, London, EC2M 4UJ

06th November,
RSPCA NSW is Australias best known and most respected animal welfare organisations, working tirelessly to prevent animal cruelty, caring for over 15,000 animals in New South Wales, Australia every year.  We are animal protectors, carers, and advocates, and bring solace to the abandoned, surrendered and injured. We offer shelter, education, veterinary care and compassion, while helping animals in need find loving furever homes. We are seeking to recruit Animal Care Officers (Animal Attendants) who bring experience of animal care to provide animal husbandry, implement behavioural initiatives, provide enrichment and care to all creatures great and small (dogs, cats, small animals to livestock) at our Yagoona Shelter. About RSPCA NSW The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to
... Click here to view more detail / apply for Animal Care Officers (Animal Attendants) ? Full Time (Yagoona)

27th November,
Maxlife Care is a provider of premium disability care services, led by a team of dedicated doctors. We are driven by our shared purpose to provide the highest standard of quality social and clinical care, supporting our participants to live their best lives.    Our experienced team ensures our unique ability to support the most complex medical, social and aspirational needs. As a result, we are growing fast!  Our values are being and belonging, quality, integrity, innovation, empathy and diversity are at the heart of every decision we make as a team.  We are looking for experienced Female Disability Support Workers who have experience supporting people with complex care, mental health conditions and challenging behaviors.     About the Role: 

In home care assisting and enabling participants with daily tasks inc. meal preparation, personal care and administering medication.
Assisting with domestic duties around the home.
Support

... Click here to view more detail / apply for DSW ? Stanhope Gardens ? high care

06th November,
About Everyday Independence With over 40 hubs across Australia, Everyday Independence is a dynamic organization committed to changing the game for people with disabilities. Working in the social model, our united team of talented change-makers is on a mission to make inclusion possible for all Australians.    About The Role We are looking for experienced Behaviour Support Practitioners to provide life-changing therapy to NDIS participants in  South Western Sydney and surrounding areas . This position is full-time or part-time (4 days per week).     Your Everyday As a Behaviour Support Practitioner at Everyday Independence, no two days will be the same:

Working in the social model means youll work in diverse settings; from homes and schools to playgrounds, workplaces, and community centres
Utilizing assessment and intervention skills to support participants in achieving their goals and maximizing NDIS funding
Building meaningful relationships

... Click here to view more detail / apply for Behaviour Support Practitioner ? South Western Sydney

We are hiring a passionate Cleaner to join our Residential Aged Care workforce in Clovelly, NSW.
Multiple shifts available daily & opportunity to book your roster 2-3 weeks in advance.
  
What We Offer:


Career Development Opportunities: Elevate your career with progression paths.
Supportive Team Environment: Join a tight-knit team with leadership that backs you.
Employee Wellbeing Focus: We prioritize your satisfaction and health 24/7 access to our employee assistance program.
Flexible Scheduling: Use our portal to choose shifts that fit your life.
Competitive Agency Rates: Earn top dollar for your invaluable service.
What do you need to have?


Previous experience as cleaner ideally within a healthcare setting.
Background Checks:Current Police Check (valid within the last 12 months) and NDIS Worker Screening/Yellow Card (willing to obtain)
Must have valid work rights
Ability to work within
... Click here to view more detail / apply for Cleaner ? Aged Care

Service Technician for level 1&2 technical support for battery storage products and systems via phone, email and on-site for clients across Australia
Call centre Technical Service role with a fast growing energy storage company
Full training of products will be provided, a degree in Engineering is necessary
Strong bilingual skills in Mandarin and English are required
... Click here to view more detail / apply for Technical Support Engineer

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Examines meat to evaluate factors related to product quality.
• Selects samples and meat products within specifications.
• Explains evaluation determinations to plant management.
• Prepares and issues certificates based on quality standards.
• Assists supervisors with on-the-job training of meat graders and other employees.

Starting at $39,576 Per Year (GS 5-7)

• Manages and participates in all aspects of gardens and grounds maintenance for optimal plant health and aesthetics while maximizing scientific and educational value.
• Works closely with Facilities Manager during construction projects, ensuring adequate protection for plants, soils, and existing garden infrastructure.
• Oversees plant health and integrated pest management program.
• Organizes and participates in systematic, goal-related program reviews to evaluate the effectiveness of horticultural and grounds management efforts and works with the Unit Leader to develop criteria for improvements and priorities.
• Evaluates program needs and adjusts to enhance fiscal and environmental sustainability of horticultural operations. Contributes to annual reports and development of project plans with the Unit Leader.
• Ensures horticultural displays and exhibits support United States National Arboretum (USNA) programs and priorities.
• Serves as subject matter expert, Contracting Officer’s Representative (COR), or Agency technical representative for contracts and projects at the USNA.

Starting at $99,200 Per Year (GS 12)

• Provides technical Leadership in the introduction of new findings on the nature of soils or their behavior for soil surveys.
• Serves as Soil Survey Region representative to an assigned geographical area and assures technical quality of soil survey data.
• Provides training and technical assistance to soil survey offices in all phases of soil survey.
• Provide guidance to NSSC soil survey programs on the application of new soils inventory and monitoring procedures.
• Participates in periodic technical field visits and progress reviews within assigned project areas.
• Assist other soil scientists with technical and administrative concerns.
• Responsible for making sure work meets all national cooperative soil survey standards.
• Conducts quality assurance of soil survey maps and manuscripts.
• Proposes and reviews revisions to national standards, policies, and procedures.

Starting at $86,962 Per Year (GS 12)

• The duties may include, but are not limited to:
• Provides input into the development, standardization, and evaluation of new and improved procedures, techniques, and reagents used in the diagnosis of animal disease.
• Oversees the preparation and approval of administrative reports, briefings, position papers, and other written materials related to program scientific matters.
• Develops relationships with officials, diagnostic labs, biologics manufacturers, veterinary practitioners, universities, and others concerned with the administration of animal health programs.
• Engages in a variety of initiatives to enhance the distribution and presentation of technical information and professional advice concerning animal agriculture and health issues.
• Reviews and evaluates the effectiveness of program operations and accomplishments, initiating necessary modifications.
• Collaborates with leadership to recommend funding and budget plans, develop operating plans and emergency response strategies, and collect/provide information to integrate programs within programs.
• Collaborates and coordinates with directors to ensure consistency of program operations and continuity of issues across program units.
• Participates in development and maintenance of national foreign animal disease prevention, detection, and response system for establishing methods, strategies, logistics, controls, and resource needs.
• Directs the initiation, including conceptualization, needs assessment, and planning; funding; monitoring from a scientific perspective; and performance and evaluation of pilot programs and projects.

Starting at $143,736 Per Year (GS 15)

• The duties may include, but are not limited to:
• Collaborate with U.S. Government agencies, foreign governments, U.S. industry, international organizations and FAS overseas offices to enhance, preserve, and expand the global footprint for U.S. agriculture
• Conducts independent research to inform and provide recommendations to be included in larger or more detailed reports/policy decisions on markets, World Trade Organization matters, and regulatory barriers to trade.
• Analyzes and interprets international trade issues, conditions, or events, develops recommendations, and prepares reports and papers to support decision-making, policy formulation, or program development by FAS and USDA.
• Utilizes written and oral communication skills to coordinate across FAS, USDA, and U.S. government offices to provide technical expertise in support of U.S. agricultural trade in the international market.
• Knowledge of and skill to interpret the WTO and other international agreements that might affect U.S. agricultural trade.

Starting at $117,962 Per Year (GS 13)

As a Senior Legal Support Specialist, some of your typical work assignments may include:

• Assisting managers, attorneys and works with Ethics Specialist in conducting the Commission's ethics advisory and training program. Assisting with handling large Freedom of Information Act (FOIA) and Critical Energy/Electric Infrastructure Information (CEII) production requests, which requires a general understanding of the FOIA and CEII statutes, case law, as applicable, and procedures.
  Working closely with attorney and paralegal staff to analyze, organize, and maintain voluminous FOIA and CEII documents that also consist of bate stamping, scanning, copying, and redacting voluminous information.
• Maintaining litigation and case tracking system for the Associate General Counsel. Maintaining listing of personnel cases pending in district courts or elsewhere.
  Maintaining Commission files where appropriate for litigation purposes. Tracking incoming FOIA requests, FOIA Appeals, and CEIIs, and ensure that due dates are entered and tracked.
  Assisting attorneys with preparation of hearing records for submission to government agencies, including the EEOC, MSPB, district and appellate courts. Assisting with ethics training including providing the necessary training material and ensures that new employees sign in, sign and return acknowledgement forms, and receive required financial disclosure forms. Entering timely updates the office calendar with the due dates to ensure that staff members are meeting those dates.
• Preparing communications for distribution within GAL and outside OGC. Communicating and working closely with attorney and paralegal staff. Preparing the Unified Agenda with assistance that is submitted semi-annually to the Office of Management and Budget and the General Service Administration. Occasional assignment of basic FOIA and CEII cases as needed with appropriate assistance and direction.

Starting at $117,962 Per Year (GS 13)

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

Program Management duties include but are not limited to:

• Serves under the direction of the N95 Program Director and may act for the N95 Program Director in all matters within existing policy. Represents the N95 Program Director when conducting visits to CNIC N95 operational activities and in discussion of operational matters with responsible officials. Advises the N95 Program Director on significant operational plans, programs, opportunities and problems.
• Directs and manages day-to-day N95 operational activities and performance through subordinate HQ personnel. Owns the operational performance of the division including meeting N95 leadership's approved strategic and annual plans.
• Serves as an Action Officer on taskers and leads and/or is part of multidisciplinary or cross-functional teams to develop and execute N95 plans/events and resolve complex, multi-faceted operational issues. Ensures CS reporting, data calls and briefings, and consolidated responses are executed timely.
• Serves as a senior analyst for N95. Provides oversight and coordination with CS program managers to ensure program policy and guidance effectively supports CS operations and meets DoD and DON requirements. Leads the identification, development, and coordination of new policies and procedures to support CS operations, mission, and supported population.
• Executes N95 leadership's overall direction and guidance for the development, acquisition, evaluation, improvement, and sustainment of CS programs and initiatives for the Department of the Navy (DON). Coordinates, integrates, leads, and directly controls the day-to-day efforts associated with CS programs. Analyzes situations, identifies problems, probes causes, and selects courses of action for administrative, technical, and professional staff to pursue.
• Oversees the development, management, and distribution of the CS program budget, comprised of Operations & Maintenance Navy, and Department of Defense (DoD) funding sources. Approves and articulates programmatic and fiscal goals and objectives, advises N95 leadership on the best solution for managing budget requirements. Oversees the Planning, Programming, Budgeting, and Execution process for the CS program. Interfaces and defends program requirements at various OSD, Joint-Service, DON, and OPNAV forums.
• Develops implementation plans for new ideas, procedures, processes, methods, or approaches for short and long-range management operations. Ensures alignment of policy, compliance, and implementation, and training across all CS programs.
• Establishes and maintains contacts with key officials and senior staff personnel in Navy commands (e.g., OPNAV, Bureau of Naval Personnel, Navy Comptroller, Secretary of the Navy (SECNAV), Regional Commands), as well as other Services, DoD, Congressional staffs, and private industry to monitor new policies, determine Navy compliance with new programs, and identify trends. Develops strategies for improving and maintaining strong relationships with key stakeholders.
• Communicates change management plans to teams and key stakeholders to ensure understanding and buy-in. Advises leadership, teams, and stakeholders on handling organizational change.

• Directs work to be accomplished by a staff of military and civilians (NAF and APF): from the many functional areas within the CS program and acts as a rating official. Provides second level supervision for up to 40 military, NAF and APF employees;
• Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities;
• Conducts annual performance reviews of staff including providing input on military personnel Fitness Reports;
• Participates in organization staffing decisions;
• Ensures staff receives proper training to fulfill requirements of their positions;
• Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; and
• Fosters a work environment free of discrimination, harassment, and/or reprisal and ensures equitable treatment of all staff.
• Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Starting at $139,000 Per Year (NF 5)

This is a 4-Year Term Appointment.

Work schedule: Monday - Friday, 40 hours per week

Relocation/Recruitment Incentives: Not Authorized
Appraised Value Offer (AVO): Not Authorized
Relocation Expenses: Not Authorized

This Veterans Health Administration (VHA) senior leadership position is responsible for oversight and management of the agenda to advance VHA direct and community care access. The Office of Integrated Veteran Care (IVC) is the accountable office for access to care and advises Senior VHA Leadership on all access to care items including oversight, governance, expertise, and leadership related to the Veterans Community Care Program, direct care access initiatives, and financial health. IVC provides oversight and guidance to VHA's network of 1.3 million community providers and to the 6,000 sites of care that are critical to providing Veterans with direct care access. In addition, IVC manages a set of programs that support over 800,000 Veteran family members in reimbursing over $2.5 billion per year for their care.

The Assistant Under Secretary for Health (AUSH) for IVC supports strategies to achieve the three organizational goals: seamless care to Veterans, financial sustainability, and high reliability. This position monitors all IVC budget and productivity improvements and is responsible for strategic and long-range planning of its operational areas and of meeting organizational needs related to access. The AUSH has three direct reports who are T38 senior executives and oversees a team of over 1,100 staff and direct budget of $1.5 billion annually. The AUSH ensures the development, implementation and evaluation of programs, policies, and activities that are national in scope and that influence the overall organizational mission and strategy. S/he initiates, designs, and completes high-visibility national projects to advance VHA's goals. Indirectly, the incumbent advises on strategy and policy that impacts community care spending of approximately $30 billion annually and oversees quality, utilization management, and network adequacy for the community program. As VHA's accountable owner for access to care, the incumbent is responsible for overseeing access to care and scheduling policy, practices, and technologies.

The AUSH for IVC is a Title 38 senior executive who uses extensive leadership skills, communication skills, healthcare/managed care knowledge, healthcare ethics expertise, and knowledge of VA and national healthcare policy to advise, support, and collaborate with the senior executives in VHA.

Starting at $147,649 Per Year (SR 00)

BRIEF DESCRIPTION OF DUTIES

• Ensures that all parentage and support filings and branch procedures comply with the requirements of all relevant statutes, regulations, rules, and business practices
• Manages quality assurance and data entry functions in the court’s case management system(s) for all new and subsequent filings in all parentage and support proceedings
• Oversees and manages all financial functions relating to collection and processing of non-routine cash child support payments, alimony, bonds, restitution, wage withholding orders, notices to withhold income, copies and other fees; and uses the appropriate accounting practices to oversee the receipt, safeguarding, and accounting of such expenses
• Manages the processing of all necessary documents associated with the issuance and execution of all bench warrants in parentage and support and domestic relations cases
• Assists in planning, developing, and administering programs designed to accomplish branch functions
• Evaluates policies, procedures, and practices, and makes recommendations to the Family Court Director’s Office for improvement
• Evaluates subordinate supervisor(s) and reviews all employee evaluations; ensures training requirements are met and are adequate for employees to perform all duties
• Collaborates with division-wide managers and other divisions of the D.C. Courts, as well as with other public and private agencies, as needed, to coordinate shared work-related programs and objectives of the Courts
• Ensures timely and accurate recalculations of child support balances and payments pursuant to court orders issued by the judicial officers of the Family Court
• Processes administrative and judicial orders enforcing liens, garnishments, and writs of attachment used to enforce child support judgments
• Processes accurate wage withholding orders and notices to withhold income in non-IV-D cases
• Conducts performance evaluations for subordinate supervisors, and reviews all evaluations completed by those supervisors

Starting at $117,962 Per Year (JS 13)

To assist with and deputise for, as required, the BSO Manager with the planning and creating of Batch specifications for the 3 yearly Call/Recall programme for South East London. Liaise with the London Administration HUB in regard to batch specification and audit queries resulting in an agreed site count and batch completion Work collaboratively with the BSO Manager, Administration Delivery Manager and the Programme Manager in assisting, devising and maintaining the comprehensive 3 yearly NTDD plan for Call/Recall programme, as outlined by the National Programme Record all Batch counts, start and end dates and location in 3 year round plan and update the London Hub Maintain an overview of clinic capacity, identifying under utilisation to the management team Attend Call/Recall Meetings with internal management team and the HUB to update and advise of any changes to the 3 year plan that may affect the running and maintenance of the programme Merging duplicate registrations on NBSS, and notifying the Exeter team of any records on BS-Select that require merging with the support of Hitachi as necessary To advise BS-Select team of any duplicate registrations which come to light Ensure that the weekly Disaster Recovery Report is run and saved to the shared K: drive Manage and complete the weekly wrap-up list - clients unable to book Write and amend Work Instructions relating to all administration tasks within the Breast Screening Office To assist in the undertaking of regular audits to ensure protocol compliance and take corrective action where required Deal with any day-to-day queries that the admin team members may have which will include training and advice Check BS-Select open episode report and action any necessary episodes which need closing as SQAS guidelines state all episodes need to be closed within 6 months Create NBSS log on details for new members of the breast screening team, also set up logon details for new clinical staff Access NBSS System Manager to reset passwords for both admin and clinical users Monitor and highlight to the clinical team when there is a possibility that clinic reporting and outstanding discussions have the potential to breach KPI`s Verify the interval cancer list that is sent through by the London Hub confirming true interval status Action the SHIM list as provided by SQAS Preparing the interval cancer packets for ongoing interval cancer reviews Requesting symptomatic breast images, via Image Exchange Portal (IEP) for inclusion on SECTRA PACS-ensuring the Breast PACS Team specify the images for longevity Obtaining all surgical histology from external hospital pathology labs and EPIC Ensure the accurate recording of surgical histology Instigate Duty of Candour process for Interval cases classified as Category 3 To assist the BSO Manager in line managing administrative staff within the 104 Denmark Hill Breast Screening Office Be active in the recruitment, interview and selection process of new staff Provide in-house NBSS System training for all staff members Ensure full training in office protocols and failsafe procedures for all staff joining the breast screening office Assist with System Upgrades and first line report between Hitachi (NBSS support) and Kings ICT To ensure that the Hub is kept informed of any notification that a client has either had a bi-lateral mastectomy, terminally ill or wishes to be withdrawn from the screening programme. Which they obtain and validate and authorise To assist and support all managerial staff with any necessary tasks to improve the service. To assist the BSO Supervisor to ensure that office supplies and equipment are ordered as necessary and invoices are correctly processed in a timely manner Ensuring that the 104 Denmark Hill office environment and facilities are managed within the context of the Trusts Health and Safety Policies and that all staff are aware of their own responsibilities regarding maintenance of the area, general safety, security, upkeep of the screening premises (including burglar/fire alarm system service contracts) Undertake the responsibility of Fire Warden Be confident and competent in managing the day-to-day workflow and undertaking of the routine administrative tasks of the department - including the booking of routine/self-referral and technical recall appointments To ensure that the Hub is kept informed of any notification that a client has either had a bi-lateral mastectomy, clients who are registered under the Mental Incapacity Act or clients who wish to be withdrawn from screening completing the required disclaimer form To prioritise, plan and organise own workload unsupervised, using initiative in the absence of other team members and to be able to work autonomously Keep all mandatory training up to date via LEAP This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.