Total 12 Customer Service job vacancies in Cheltenham, GL53 7AN

ABOUT THE ROLE A £2000 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role.As a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: * A £2000 Golden Hello T&C's apply. NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLE £500 Golden hello is one of the ways we'll reward you when you join Barchester in this role. As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOUExperience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: A £500 Golden Hello T&C's Apply* Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Night Support Worker

Location: Cheltenham -

Pay Rate: £12.07ph (this includes the night enhancement)

Typical Shifts are: 21:30 - 7:30 on a rota basis

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Cheltenham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local hot spots, the next you could be unwinding with them doing sensory activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Receptionist, Hotel Du Vin
Rate of Pay / Hours: £11.75 per Hour plus Generous Company Benefits, Training & Development / 40 Hours per Week Type of contract: Permanent Location: Cheltenham

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

About us

Protective Care Group was founded to offer tailor-made support for young people with complex needs, including those who exhibit challenging behaviours. We specialise in delivering the kind of dedicated care that local authorities often cannot provide - support that transforms lives and enhances long-term well-being and future opportunities.

About the role:

Protective Care Group is currently experiencing growth, and our field-based teams who are dedicated to supporting young people on a day-to-day basis are expanding. This is an exciting time to join our team!

Our Learning and Development department is a fun, energetic, and dynamic place to work, and we are looking for a Learning and Development Administrator to support our growth.

In this role, you will collaborate with various stakeholders across departments to ensure the success and effectiveness of our learning initiatives.

Key Responsibilities:

You’ll be an essential part of our Learning and Development team, providing reliable administrative support to ensure everything runs smoothly. Your key responsibilities will include (but aren’t limited to):



-Coordinating schedules, venues and materials for the training calendar, sessions and delivery
-Maintaining accurate records of training activities, participant attendance, and feedback
-Generating reports on training effectiveness and employee development progress
-Assisting with the tracking of training costings, expenses and budgets
-Serve as a point of contact for employees regarding learning and development enquiries

Requirements:

About you

We’re a fast-moving, energetic, and friendly team that loves getting things done - on time, every time! We play a key role in supporting our field teams, so working smart and staying efficient are at the heart of what we do.

If you love working with a close-knit team but also enjoy owning your tasks solo, you’ll fit right in. Juggling your workload and knowing how to prioritise is super important!

Admin experience is a must and experience with Learning Management Systems (LMS) or Customer Relationship Management systems (CRM) would be a great bonus. However, what really counts is confidence, attention to detail, and the ability to roll with evolution of the business. We’re a growing company, and things change from time to time, so being adaptable and staying cool under pressure will keep you ahead of the game.

You’ll need to be tech-savvy, have a sharp eye for detail, and, most importantly, bring a great personality! Strong people skills are key to communicating with stakeholders at all levels, and we love someone who can build relationships with a smile.

Benefits
What we can offer:

We’re based in stunning self-designed offices with plenty of free parking, an on-site gym (with gym access provided), bakery, deli’ and butchers. As we’re in the south Cotswolds countryside (GL53 9PQ), maybe check out how to get to us.

In addition to a competitive salary in the region of £26,000 - £28,000 (DOE) you’ll also receive the following benefits:

-Company pension scheme to which you can increase contributions and transfer other pensions
-Personalised onboarding and induction support
-Paid holiday allowance, enhanced with long service (we’ll honour unpaid leave if you run out of allowance)
-Paid compassionate leave
-Active and generous ‘refer a friend’ bonus scheme
-Have your birthday off
-Company sick pay
-Paid maternity/paternity leave
-Employee Assistance Programme – for work and personal support
-Internal confidential Welfare and Well-being support
-Voucher reward scheme for improvement suggestions we action
-Tailored self-developing planning

Join Cera as a Care Assistant in Cheltenham. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inCheltenham, Swindon Village, Boddington, Cleeve Hill, Woodmancote, Cowley, Borton-on-the-water, Calcot and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available,subject to candidate availability

- Enhanced bank holiday rate of£16.65

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits at 45p

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Role overview

Do you have experience supporting vulnerable people and those with complex needs?




Happy to travel to various homes across Gloucestershire, mostly Cheltenham and Gloucester?




Want to have an earning potential of up to £30,000 a year?




We may have just the role for you...




Come and join a Charity focused on people rather than profit.




We are looking for a Experienced Support Worker (Internally known as a Support Co-Ordinator) who shares our purpose, to join our
expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across
Gloucestershire.




We have properties in predominately Cheltenham and Gloucester and we need people who are flexible to work from any of these
locations.




We are looking for someone to work Full-time (37.5 hours per week) or Part-time on a rota basis (minimum 15 hours per week). We
need people who are flexible to work varying shifts including mornings, evenings and alternate weekends.



We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is
to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills,
empowering them to advance their aspirations with greater confidence and capability.




Why should you consider this opportunity?




* Work within a fun, established and very supportive team.
* Management support from a very well established and tight knit senior management team with decades of experience.
* Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.




You'll Re-enforce, positive support being delivered and establish the same standards in new placements.




Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills.




Safeguard them from any potential danger, harm, or abuse.

Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers.

Have a Resilient nature, with the ability to keep a positive mindset even when times get tough.

While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young
lives are truly extraordinary.

To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm
and caring demeanour.


About Us




Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to
addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about
the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over
the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South
Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.




Why join us?




* 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
* Enhanced pension (5% employer contribution)
* Enhanced sick pay (up to 30 days full pay and 30 days half pay)
* Life Assurance cover (3 times your annual salary in the event of your death)
* Free subscription to Benenden healthcare cashback plan or Perkbox discounts
* Investors in People Gold accredited employer, committed to making the workplace better for you.
* Comprehensive induction and ongoing training and development.
* Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
* In-house Workplace Welfare Manager for support when needed.
* We make an Impact, check our latest report https://impact.ccp.org.uk/ [https://impact.ccp.org.uk/]




(Benefits are for contracted staff only not bank workers)




Are Your Values Aligned with Ours?




We look for staff who embody our SPIRIT values:




Show gratitude and appreciation of others.

Demonstrate personal and professional Pride.

Integrity is everything.

Reflect and learn.

Continuous Improvement.

Take your best self wherever you go.




How to Apply




If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.




Application Information:




Position: Experienced Support Worker (Internally known as Support Co-ordinator) (Job ID 905)

Hours: Full-time is 37.5 hours a week. Part-time also available. Shifts are on a rota basis including some weekends and Sleep
shifts.

Contract: Permanent

Location: Various locations across Gloucestershire, mostly Cheltenham and Gloucester.

Pay: £24,725 per year BAND C. Part-time salary will be pro rata plus an additional £8,320 per year if completing two sleep in
shifts a week (£80 Sleep per sleep shift). Bank is £12.50 per hour, plus holiday pay accrual

Closing Date: 11:59pm 17th November 2024 - CCP reserves the right to close the job advert early if needed.







CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working
toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to
satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

Please review the attached job attachments for further insights.




^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be
compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing
additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to
the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering
business use.




INDHP

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

- To provide an efficient and friendly service to all patients and visitors attending outpatient departments - To record patient attendance accurately and timely, in accordance with departmental policy - To ensure patient outcomes are actioned accurately and timely, in accordance with departmental policy - Where appropriate, make follow up appointment and any associated administration, without direct supervision - Support nursing team with organisation of return transport for patients attending appointments where appropriate. - Ensure the professional image of the department and Trust is maintained at all times - Flexible approach to working hours and site, to meet the demands of the service

Clinical Pharmacist Prescriber

Type: Part-Time (20 - 30 hours per week)
Location: Cheltenham

Job Description:

We are seeking a qualified Independent Prescriber to join our team. The ideal candidate will have a strong background in pharmacy and meet the following requirements:

Key Responsibilities:

• Provide high-quality pharmaceutical care to patients.
• Prescribe medications independently as per clinical guidelines.
• Collaborate with healthcare professionals to ensure optimal patient outcomes.
• Conduct thorough assessments and evaluations of patient needs.

Requirements:

• Valid Independent Prescriber qualification.
• Completion of CPPE Pathways.
• Proficient in using SystmOne.
• Willingness to work onsite in Cheltenham.

Benefits:

• Competitive salary.
• Supportive work environment.
• Opportunities for professional development.

If you are interested in applying please contact on Scott Marsh 01772 208963 or send your CV to scott.marsh@servicecare.org.uk