Total 674 Customer Service job vacancies in Chelmsford, Essex, CM1 1QH

Full job description
We are seeking a dedicated and compassionate Team Leader to join our team at Lavender Grove Cares Residential home in Romford. Our mission at Lavender Grove Cares is to provide a caring, stable safe and happy environment for our children and young people .Here at Lavender Grove we like to think of ourselves as a family.

As a Team Leader you will play a critical role in providing care, guidance and support to children in a residential setting. You will be responsible for leading a team of support workers and ensuring the well-being and safety of the children under your care.

Responsibilities :

Lead a team of support workers, providing guidance, support and supervision.
Delegate tasks and responsibilities to team members effectively..
Foster a positive and inclusive team culture, promoting collaboration and professional development.
Care and support:

Ensure the physical, emotional and social well-being of children in our residential home.
Develop and implement individual care plans for each child, taking into consideration their unique needs and preferences.
Safeguarding and Risk Management:

Ensure adherence to safeguarding policies and procedures, promoting the welfare and protection of children.
Assess and manage risks within our residential home environment, implementing appropriate safety measures.
Respond effectively to incidents and emergencies, following established protocols.
Collaboration and communication:

Collaborate with external agencies including social Services and educational establishments, to ensure the holistic care and and development of children
Participate in team meeting, case conferences and training sessions to share information, discuss strategies and enhance professional knowledge.
Qualifications and skills

Minimum of 2 years experience working in a similar role within a children's residential home or related setting.
A relevant qualification in Children's Health and Social care.
Strong leadership skills and the ability to motivate a inspire a team.
Excellent communication and interpersonal skills, with the ability to build positive relationships with children and colleagues.
Knowledge of child development, safeguarding procedures and relevant legislation .
Ability to remain calm and composed in challenging situations and make sound decisions
Flexibility to work shifts, including evenings, weekends and holidays, as required.
We offer a competitive package with benefits, along with opportunities for professional growth and development within Lavender Grove Cares.

If you are passionate about making a positive difference in the lives of children and have the necessary skills and experience, we encourage you to apply for this rewarding position.

This job description may be amended from time to time, to take account of changing trends in social care relevant legislation, together with Employment Law, feedback from our stakeholders including our children and young people and regulatory bodies.

The recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures. The successful applicants will be appointed subject to references, enhanced DBS (which should also on the DBS update service). and screening. Changes to personal circumstances which may affect this must be notified to a senior manager immediately.

Job Types: Full-time, Permanent

Pay: £25,350.00-£27,300.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Health & wellbeing programme
On-site parking
Referral programme
Schedule:

15 hour shift
Day shift
Education:

Certificate of Higher Education (preferred)
Experience:

Residential Childcare: 2 years (preferred)
Support Environment: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
NVQ level 3 in Health and Social Care (preferred)
Child Workforce DBS on the update service
Driving license

Field Care Supervisor - (Social Care)
Salary: £28,937.70 per annum
Location: Travel required across West Essex
Contract: Permanent Full-Time, 37 hours per week
Shifts: between 7am – 8pm, 5 days working including weekends

Are you a care professional looking for your next career move?

Do you have a passion for helping others and making a difference to someone’s life?

Join ECL as a Field Care Supervisor known internally as a Trusted Assessor and become an integral part of ECL’s West Essex team.

Engage with customers to maximise their independence and achieve individualised goals by carrying out initial assessments, outcome focused support planning and subsequent customer reviews in a variety of settings.

This is an exciting opportunity to really embed yourself into the community; gaining and maintaining a comprehensive knowledge of local resources. Work closely with our integrated team of health and social care workers, as well as other external health professionals, to maximise the support available to our customers.

Full induction and training provided with ongoing support.

To succeed in this role, you need:

To hold QCF Diploma or NVQ Level 2 in relevant area – willing to obtain Level 3
Experience of working in Care
A driving license and use of personal vehicle for work purposes
To be confident travelling around the Essex area
An enhanced DBS Check – this can be arranged through ECL if needed
Exceptional communication skills
The ability to build and develop strong relationships with stakeholders
Solid IT skills
The ability and confidence to work independently and manage your own time
A proactive, adaptable and customer focussed work ethic
What we can offer you:

24 days pa plus bank holidays, increasing with length of service
Annual Performance Review, performance related pay and bonus
Business mileage paid at 45p per mile
Contributory Pension Scheme – ECL match up to 6% Employee Pension contributions
Healthcare Cash plan (including reimbursement for dental, optical and chiropody plus much more)
Reimbursement of professional subscriptions
Excellent Career development with access to paid for qualifications
Free DBS check and renewals (if required)
Up to £1500 Refer a friend scheme
Take the next step in your career and become part of the ECL team.

At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.

We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.

ECL does not hold a visa sponsor licence therefore, applicants who do not have the right to work in the UK, and/or require visa sponsorship in order to continue working in the UK, cannot be considered for this role.

Proud member of the Disability Confident employer scheme

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.


ESSENTIAL

o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Personal Adviser - Leaving and After Care

Permanent, Full Time

£30,931 to £35,362 Per Annum

Location: Harlow

Closing Date: Sunday 24th November 2024 at 11.59pm

Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us. Not only have we been named Outstanding by Ofsted, we are delighted and at the same time humbled to have been crowned Social Work Employer of the Year for the second time in the last three years!

The Team

Leaving and Aftercare Teams focus on achieving the best outcomes for young people aged 16 - 25 who are in care or have left care. The teams are made up of social workers and personal advisors, mental health co-ordinators and targeted youth advisors, and they all have opportunity to undertake focused work with young people. They look to maximise the potential of young people who remain in care by working with providers, other agencies, and partners. For those who have left care, our teams continue to offer advice, information and help to enable young people to live independently - and to access education, training, and employment.

Job Purpose

To support young people who are leaving care. To consider all the important components that make up their individual lives in order to maximize their life opportunities and reach their full potential.

Key Accountabilities

• To give practical, personal, and emotional support to young people in order to meet assessed need; to maintain and promote their health, physical, emotional development, and wellbeing. This may include domestic tasks and transporting where necessary.
• To specifically support and advise young people leaving care in key areas including health, benefits, education, training, employment, accommodation/housing and personal well-being.
• To facilitate, directly and indirectly, the assessment of need, engaging with the ongoing monitoring and reassessment of need, engaging with the ongoing monitoring and reassessment of need over time.
• To identify and support young people to overcome barriers to learning.
• To enable and empower young people to make decisions in their lives and to self-advocate
• To advocate on behalf of young people who do not have the skills to do this.
• To facilitate the construction of a Pathway Plan, from the assessment which establishes a viable response to established need over time.
• To develop Personal Action Plans with young people.
• To encourage young people not only to fully engage with developing their individual plans, but to participate in the development of the service as a whole.
• To be prepared to work in a variety of ways, as well as direct work with individuals, for example in groups and running "drop ins" etc.
• To work alongside colleagues both within social services and from other agencies, and to engage with significant people in the young person's life (members of the family, community etc).
• To support young people through times of major transitions from childhood to adulthood.
• To liaise with others involved to ensure that assessed needs are met within the agreed plans for the child or young person in a timely way.
• To build up effective interagency networks and have an understanding of voluntary and statutory agencies as well as an awareness of opportunities within the local community.
• To maintain records and write reports as required in accordance with directorate policy and procedures.
• To carry out a range of practical tasks to assist young people with both planned and unplanned activities.
• To attend meetings as required by the line manager, e.g., reviews, planning meetings etc.
• To maintain an awareness of relevant information and resources that may assist children, young people, and their carers.
• To keep abreast of practice developments through reading and attending training courses.
• To be aware of Essex Child Protection Guidelines.
• To carry out any other appropriate duties that may be required commensurate with the grade of the post.

The Experience You Will Bring

Essential:

• Experience of working in a supportive relationship, with young people
• Experience in working creatively with in various ways young people including young parents
• Previous work experience in either a paid or voluntary capacity working with children, young people, and families
• Experience in collaborating with other professionals and agencies for the benefit of the client

Desirable:

• Experience of housing, employment, and training issues for young people
• Knowledge of adolescents and adolescent issues
• A commitment to working relationships which promote and support the clients' developing independence
• A commitment to one's own personal and professional development.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency.

The National Park Service (NPS) is looking for temporary employees to work on Engine crews in California. For more information on the Types of Crews, click here

A Wildland Firefighter (GS-03) is an entry level member on a wildland fire crew. Performs assignments such as developing a working knowledge of fire suppression and fuels management techniques, practices, and terminology; may assist in more specialized assignments such as backfire and burnout, mobile and stationary engine attack.

A Wildland Firefighter (GS-04) is a trained wildland firefighter. May be assigned to carry out specialized assignments such as tree felling, backfire, and burnout operations; utilizes a variety of specialized tools, equipment and techniques while actively managing wildfires. May be required to operate light vehicles and 4X4s.

A Wildland Firefighter (GS-05) is a trained and experienced wildland firefighter performing all aspects of wildland and prescribed fire operations including preparation, ignition, monitoring, holding and mop-up. Gathers and considers information on weather data, topography, fuel types and fire behavior in responding to wildland fire incidents. May be required to operate light vehicles and 4X4s.

Locations for these positions are:
Essex, CA (Mojave NP&P)
Yucca Valley, CA (Joshua Tree NP)

For contact information and housing availability, visit Fire Contacts on the DOI FIRES website. To view a list of contacts by agency, select California.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

Starting at $17.56 Per Hour (GS 3-5)

Job title: Advanced Youth Offending Service Officer - Social Care Qualified
Job Category : Social Care Qualified
Location : Station Road, Ilford, Greater London, IG6 1NB, Redbridge Council
Hours Per Week : 36
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £26.50 per hour

To manage a caseload of youth justice cases, both out of court disposals and statutory court orders, according to the National Standards and the HMIP Inspection Framework.
With the Child First, Offender Second approach, to provide effective support and interventions to children and young people to complete their disposals / orders and live a crime-free life.
Provide effective communication with children and young people, their families and relevant internal and external partners so as to secure the best outcome for children and young people.
To ensure that equality of opportunity and anti-discriminatory practice are a priority throughout all areas of the work.

Using AssetPlus as Assessment and Planning tool to undertake case management with specific focus on trauma informed practice building foundations for change and desistance factors in order to support children and young people to refrain from offending and re-offending.
To work collaboratively with children and young people, their families and partner agencies to deliver effective evidence based group and/or individual interventions/programmes to reduce the risk of offending, re-offending and disengagement from education, employment and training.

To prepare Pre-Sentence Reports or Stand-Down Reports for the Court and Panel Reports for Referral Order Panel and other forums as required.

To represent YJTPS and present information to Courts.

To provide effective engagement and deliver interventions based on the analysis of the assessment to keep the child or young person safe and keep other people safe.

Support Worker - Young People
Location: Harlow | Hours: 35 per week | Rate: £14 - 14.40 per hour + holiday pay

We're seeking a compassionate Support Worker to assist young people aged 17-19 in Harlow. Your role will focus on providing housing-related support, promoting independence, and working with external agencies to help clients achieve positive outcomes.

Responsibilities:

• Conduct initial assessments, identifying needs and risks.
• Maintain regular contact and a professional, supportive relationship with clients.
• Ensure safety in all activities and address any risks or complaints.
• Collaborate with external groups to support client's needs.

Requirements:

• Enhanced DBS (recent or on the update service)
• Driver's License

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Support Worker (Female) Witham - £11.47 ph

Typical Shifts pattern Include: Early, Late, Weekends, Nights and Bank Holiday shifts

(e.g. 7am -2.30pm, 2.30pm-10pm, 10pm-7am)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Witham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities such as Swimming, going to cinemas, going for meals out or river walks.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centre's and other similar facilities.

We can offer you a 3 week paid training course. You would need to be available to attend a training on a full time basis over a period of 15 workings days. Clinically trained to standards that allow you to be competent as a ‘First Person on Scene’, patient transport driver training, and a full uniform. Every day is different as an ACA and you could really make a difference to our patients.

During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. As an example Welwyn Garden City and Chelmsford. You MUST be able to commit to undertaking the training course as outlined above.

To convey and care for patients who have been appropriately allocated within
the protocols of the East of England Ambulance Service NHS Trust. This
includes acute, urgent and routine patients.


To work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

We value care, teamwork, quality, respect and honesty in order to transform the care we deliver to our communities and welcome applicants who share these values to apply to work at EEAST.

The Patient Transport Services arranges the transportation of non-urgent patients to and from health/social care premises and private residences.



1. Maintain an appropriate level of care for patients, relevant to their condition. This includes recognition of when additional skills or support may be needed.
2. Record, process and share information / paperwork regarding patient condition, care undertaken and observations to all appropriate healthcare partners.
3. Adhere to Trust policy in respect of the control of confidential information as outlined within the data protection act and the Caldicott principles.
4. Drive a range of vehicles in a manner appropriate to the patient’s condition and in accordance with Trust approved training criteria.
5. Complete all relevant operational documentation, e.g. daily routine vehicle checks, patient listings and other information in accordance with Trust policy and ISO9001:2008 requirements.
6. Maintain the vehicle in a sanitary condition in line with health & safety, clinical waste management, occupational health, ISO9001:2008 and clinical directorate guidelines. Ensure that all health and safety and policy is adhered to within the working environment, whether within the Trust’s premises or at treatment centres.
7. Maintain clear and regular communication with the Ambulance Liaison Office and other Healthcare professionals / colleagues, in line with agreed protocols, e.g. ISO and Caldicott. Ensure that the needs of the patient are met and operational efficiency and effectiveness is maintained.
8. Assist patients in their homes, both prior to and after transportation, ensuring they have their basic needs catered for and their homes are safe. This includes measuring, highlighting and reporting areas of risk in line with Trust risk assessment procedures.
9. Physically manoeuvre and / or lift patients, including the use of Trust supplied carrying aids, in circumstances where patients are unable to manage alone, after undertaking a manual handling risk assessment e.g. up and down stairs and within restricted spaces.
10. Ensure that patients are taken to and collected from the agreed treatment area within the hospital or centre in a timely basis.
11. Provide any clinical assistance to the authorised level of competence in all circumstances that require it.
12. Participate in equipment trials, working parties and highlighting areas of potential personal and organisation service development.
13. Required to take personal responsibility for continued professional development through the personal development review process, the knowledge and skills framework and Trust training sessions.


This advert closes on Tuesday 26 Nov 2024

Hourly Pay: £11.44 - £12.26 Location: Chelmsford Shift: Monday 7.00am - 11.30am As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Peg feeding Oral suctioning Oxygen therapy Epilepsy/seizure management Rescue Medication If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager



This role could be for you if you have;

- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Care Assistant- Days - Required at Greenwood Court Care and Nursing Home in Chelmsford, CM2 7TL , Part of The Country Court Family
Hours: Days, 44 Hours per week, working weekends on rota (Shift Times 07.30-19.30 )
Greenwood Court Care and Nursing Home in Chelmsford is a welcoming and homely environment for those with a variety of needs and consists of 64 bedrooms. The manager & our friendly and compassionate care team are dedicated to our residents, providing personal, dignified care that ensures our home is exactly that – a home
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Care Assistant- Nights - Required at Greenwood Court Care and Nursing Home in Chelmsford, CM2 7TL , Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times 20:00-08:00)
Greenwood Court Care and Nursing Home in Chelmsford is a welcoming and homely environment for those with a variety of needs and consists of 64 bedrooms. The manager & our friendly and compassionate care team are dedicated to our residents, providing personal, dignified care that ensures our home is exactly that – a home
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Senior Care Assistant - Required at Greenwood Court Care and Nursing Home in Chelmsford, CM2 7TL , Part of The Country Court Family
Hours: Days, 44 Hours per week, working weekends on rota (Shift Times 07:00-19:30)
Greenwood Court Care and Nursing Home in Chelmsford is a welcoming and homely environment for those with a variety of needs and consists of 64 bedrooms. The manager & our friendly and compassionate care team are dedicated to our residents, providing personal, dignified care that ensures our home is exactly that – a home
JOINING THE COUNTRY COURT FAMILYWe’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUWe want someone proactive, passionate, and ambitious to support us to create the best person-centred environment for our residents. You’ll be genuinely valued and empowered as an integral part of our team.

Experience as a Senior Care Assistant & leading a team.
Have a friendly & caring attitude.
Experience of administrating medication
Able to engage well with the residents and their families.
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant Role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Care Assistant (Nights) based at Alexandra House, Dovercourt

Available Hours:

Various hour's available full time - 44 hours

Salary £12.31 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different, and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Alexandra House is a beautifully situated, purpose-built care home providing residential and dementia care for up to 47 residents. Located right on the seafront in Dovercourt Bay, Alexandra House offers long-term and respite care in a safe, warm, and welcoming environment. Each resident's en-suite room includes a modern wet room, ensuring comfort and convenience.

Originally the Alexandra Hotel, this historic building opened its doors on 25 May 1903. It even hosted a visit from King Edward VII in 1905, who dined here with his officers. Today, Alexandra House retains its prominent seafront location, allowing residents to enjoy stunning coastal views and easy access to local amenities. The nearby library and community hub are just around the corner, offering opportunities for outings and connection within the Dovercourt community.

A dedicated and compassionate care team ensures that each resident receives personalised, 24-hour support tailored to their unique needs and preferences. This person-centred approach allows residents to maintain their independence with the reassurance that help is always close by, fostering a true sense of security and well-being in a place rich with history and care.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore, whilst previous care experience is desirable it is not essential, and we will provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

To apply please email or visit mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.