Total 421 Customer Service job vacancies in Cardiff, Cardiff, CF10 5BZ

PPM Recruitment are currently on the look out for domestic Gas service engineers for the south wales area

What we are looking for

• Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
• ACS Qualifications CCN1, HTR1, CKR1, CENWAT
• UNVENTED qualifications are desirable but not essential
• Understanding of gas legislation
• Full driving license
• Understanding of Health and Safety and working to best practice
• Ability to manage own time and workload
• Experience of working with the public, demonstrating excellent customer service

This is a temp to perm position offering the following

• Pension scheme
• 23 days Annual Leave, plus Bank Holidays
• Cycle to Work scheme
• Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
• YuLife, includes:
• Life Insurance/Death in service benefit - 2x annual salary value
• Smart Health (including round the clock access to 24/7 UK-based GPs)
• Best Doctors to provide a second opinion on complex cases or diagnosis
• Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
• Online Health Check
• Nutrition consultations
• Online fitness program
• YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
• Free will writing
• Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
• Exclusive membership and wellbeing product discounts
• Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
• Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
• Discounted gym membership
• Savings on cinema tickets, travel, holidays & retail

To apply please email

For fully detailed information on the job role and requirements please refer to the Job Description/Person Specification. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Please note: This role will involve some adhoc working across other sites at Ty Diogel, Northlands and Colum Road.
Working hours: 40 hours per week
Interview Date: To be confirmed
The Salvation Army has been awarded a contract in Cardiff to support 106 young people in Cardiff who are experiencing homelessness. The contract works within a psychologically informed framework that includes delivering zero evictions within the lifehouses and offering post resettlement support to allow the young person to positively settle and move into independent living.
Key Responsibilities:
The role of Assistant Support Worker with The Salvation Army is an inspirational one and key to achieving successful outcomes for clients. As a motivated and dynamic Assistant Support Worker you will be responsible for assisting with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles.
The successful candidate will be able to demonstrate:

Respect
Compassion
Motivation
Good verbal and written communication skills
Good Computer skills
Commitment
Flexibility
Work shifts, unsociable hours, weekend work

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and a satisfactory Enhanced DBS Disclosure with Barred List check of the Adult and Child Workforce.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

About the role

You will be responsible for

0

You will need

0

What’s in it for you

Job Description

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be Responsible For

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’

Core Purpose

Serving our customers, communities and planet a little better every day.

Values

• Our customers are at the heart of everything we do

• We treat each other how they like to be treated

• We work together as one team

• We make thing’s easier

About us

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.

In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.

We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please Note

One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Medical Needs Support Assistant (Full-Time) - Personal Care & Tube Feeding

Are you passionate about making a meaningful difference in the lives of young people with additional needs? Do you have experience providing personal care and tube feeding? If so, we want to hear from you!

We are seeking a committed and compassionate Learning Support Assistant to join our team in Cardiff. In this full-time role, you will play a key part in supporting students with diverse needs, ensuring they thrive within an inclusive learning environment.
- Provide one-to-one and group support for students with additional learning needs.
- Assist with personal care tasks, including toileting and feeding.
- Administer tube feeding in line with care plans and guidance.
- Support students with mobility and transfers using manual handling techniques, ensuring safety and dignity.
- Implement personalised learning strategies to promote independence and confidence.
- Assist teaching staff with classroom activities, adapting learning materials when necessary.
- Monitor and report on student progress, behaviour, and wellbeing.
- Previous experience in providing personal care and tube feeding.
- Manual handling training with the ability to assist with student mobility.
- A caring, patient attitude and a passion for supporting children with additional needs.
- Strong communication skills and the ability to work effectively as part of a team.
- Ability to remain calm and professional in challenging situations.
- Experience in an educational setting or working with young people with special educational needs (SEN).
- NVQ Level 2 or equivalent in Health and Social Care or Education Support (desirable but not essential).
- First Aid certification (or willingness to undertake training).
- Manual Handling Training.

You will be working within a friendly secondary school in Cardiff, supporting students aged 11 to 15 in Key Stage 3 with additional needs. The school offers a welcoming atmosphere, a large onsite car park, and a supportive staff team. Training opportunities will be provided on inset days, ensuring you become a valued member of the school community for the academic year.

If you are passionate about helping students achieve their full potential and meet the essential requirements, we encourage you to apply!

Please submit your CV by the application deadline.

Closing Date: Friday 1st November 2024
Interview Date: Interviews will take place over the following three weeks.

All applicants must have the necessary qualifications and training for this role.

All quoted pay rates include 12.07% statutory holiday pay. This position is temporary, with the possibility of becoming permanent.

We are committed to safeguarding and promoting the welfare of children. We conduct thorough safeguarding checks in accordance with DfE statutory guidance, 'Keeping Children Safe in Education', which may include an online search for shortlisted candidates. We provide FREE child protection and Prevent Duty training to all registered candidates. All applicants must have or obtain an enhanced Disclosure and Barring Service (DBS) check, with full assistance provided.

Your New Company

You will be working within the Cardiff region in one of their children and young persons residential settings. They have a firm belief that every child and young person, no matter their ability or situation, deserve to enjoy engaging activities with other young people all while receiving expert care and attention. You will be working for an authority which is open and honest about the difficulties people face and allows those to have their say on what is important to them. They champion fairness and, together, they work with communities to offer the best service they can to those who really need it. If you hold the same visions of care and passion for those more vulnerable than us - this is the post for you.

Your New Role

• Supporting children aged 6 - 18 with emotional behaviour disorder and/or complex needs in one of 3 active services in Cardiff
• To safeguard and promote the welfare of children and young people
• Ensuring an inclusive and fair environment for a diversity of backgrounds/ situations/ abilities
• Adhering to personal care plans which have been drawn up after assessing the needs and goals of the placement
• Adhering to strict health and safety practices to ensure the wellbeing of the children and young people
• Building rapport and empowering the children and young people to reach their potential
• Building rapport and good relationships with families
• Produce and maintain accurate record keeping in accordance with GDPR
• Adopting a child-centred approach to provide the best care to children and young people with complex health / emotional needs
• Carry out elements of personal care if required

What You'll Need to Succeed

• Child-centred approach to care
• Positive attitude to care
• Previous experience within children's social care or transferrable skill role is desirable.
• Full UK driving licence
• NVQ Level 3 Health and Social Care is desirable, but you do have the option to work towards it.
• Basic understanding of children's human rights and safeguarding is essential.
• Experience working within a multi-agency environment is desirable.
• Self-motivation and determination to grow and succeed together
• Enhanced DBS check (Update Service DBS' desirable for swifter onboarding)

What you'll get in return:

• Expert recruiting consultant to guide you through and beyond the process
• 37 hours per week full time role
• 30% enhancement on hourly rate after 8pm on weekdays
• 50% enhancement on hourly rate on weekends
• Sleep in Allowance
• Career progression via qualifications and promotion
• Free enhanced DBS check

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have an exciting opportunity for a Learning and Development Advisor to join the Learning and Development team working from home, 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within Victim Support. As the face of learning and development within the organisation you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.

You will;

• Deliver and design face to face and virtual training for our volunteers, staff and partners. There is an expectation that you will deliver 4 days per week, with 1 days administration work and time allocated for design projects.
• Work with Subject Matter Experts and senior staff within Victim Support on learning projects within the organisation.
• Create accurate delegate reports and take appropriate action to address any identified under-performance.
• Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement.
• It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.
• The post is for 37.5 hours per week and a degree of flexibility is necessary.
• This role will work from home but will have moderate travel nationally across the organisation.
• Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Seeking an experienced Lead Support Worker in Cardiff

- Hourly Rate: £13.20; Sleep nights paid at £50 per night

- Working over a 7-day rota pattern, to meet the needs of the home you will be working in

- A full UK or EU driving licence is required for this role

Are you experienced in supporting adults with learning disabilities? Join our innovative team based in Cardiff where you can lead by example, enjoying an excellent training programme, strong career progression - and deliver outstanding support through the unique 'Activate' model, proven to make a measurable difference to people's lives and your professional satisfaction.

This is a fabulous opportunity for a person who wants to progress their career within Social Care as you will be supported by dynamic Managers, who are very involved in the support settings and invest a lot of time in the development of their team members.

You will join a team of both experienced colleagues, and also relatively new team members, supporting three wonderful, independent gentleman in their supported living home.

Energy, enthusiasm, and a proactive, positive-risk taking approach is key, as is up front, clear and consistent communication, with strong organisational skills. IT skills are important too - you don't have to be a whizz, but competent!

Being a proactive, engaging and caring individual, who is also a competent and confident Practice Lead for your colleagues, you will promote our values to ensure the best outcomes for the people we support.

With an eye for detail, you will play a key role in ensuring support plans are up to date and relevant. You will also aid your colleagues to maintain a high level of compliance and safety in the homes you work in.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row!

Your rewards

For a full list of rewards, visit our careers page at www.dimensions-uk.org/careers

Apply now

If you have any questions and would like to discuss the role in more detail please contact Lloyd Howell on Lloyed.howell@dimensions-uk.org

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job Advert

You will be part of a team that provides an efficient, professional and comprehensive support service for a large secondary school.

You will be providing teacher and pupil support to enhance pupil achievement. As required at advanced level, this post holder will be based primarily within our Health Faculty to assist the Home Economics Department with class preparations for practical teaching classes. It would be advantageous if applicants already held a Food Hygiene certificate, if not please note that the successful candidate must undertake this training.

You will also undertake a wide range of whole school support activities and pupil support with regards to the general supervision, safety, care and wellbeing of the pupils which may include covering our medical provision.

Good communication and organisational skills are required and you should enjoy working as part of a team. You should have some experience of working with children, ideally in an educational setting. Successful candidates must also undertake training in manual Handling and First Aid.

You will work 29 hours per week on a term time basis.

This post is temporary until August 2025 due to service requirement.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

For an informal discussion please contact Kirsty Wilsdon, Resource Manager, Falkirk High School on 01324 679010.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Whitchurch Road Surgery is a three-partner GP practice in Cardiff, dedicated to providing high-quality healthcare to a diverse patient population, including a significant number of students from nearby universities. As a Health Care Assistant (HCA), you will play a critical role in supporting our clinical team and ensuring that our patients receive compassionate, efficient, and effective care. Your responsibilities will range from clinical support tasks to administrative duties, all aimed at enhancing the patient experience and ensuring the smooth running of the surgery. Key Responsibilities 1. Clinical Support - Phlebotomy: Perform venepuncture to draw blood samples from patients, ensuring correct labeling and handling of specimens for laboratory analysis. - Vital Signs Monitoring: Take and record basic clinical observations such as blood pressure, temperature, pulse, respiration rate, and oxygen saturation. Ensure accurate documentation in patient records. - Health Screening: Assist in conducting health checks including height, weight, and BMI measurements, and perform urinalysis as directed by clinical staff. - Wound Care: Assist with the dressing of minor wounds, removal of sutures, and basic first aid as needed. Maintain a clean and sterile environment to prevent infection. -Electrocardiograms (ECGs): Conduct ECG tests by applying electrodes and ensuring patient comfort during the procedure. - Vaccination Administration:Administer routine vaccinations (e.g., flu vaccines, childhood immunizations) following appropriate training and guidelines. - Chronic Disease Management: Support the management of patients with long-term conditions by assisting in routine check-ups and health monitoring, including diabetes and asthma management. 2. Patient Care and Assistance - Patient Preparation: Prepare patients for consultations by ensuring they are comfortable and aware of what to expect during their visit. - Mobility Assistance: Provide support to patients with mobility issues, helping them move safely within the surgery and assisting them during examinations. - Chaperoning: Act as a chaperone during examinations and procedures, ensuring the comfort and dignity of patients at all times. - Emotional Support: Provide empathetic support to patients who may be anxious or distressed, fostering a positive environment within the surgery. 3. Administrative Duties - Patient Records Management: Update and maintain accurate patient records using the practices clinical software (e.g., EMIS, SystmOne), ensuring confidentiality and compliance with data protection regulations. - Appointment Scheduling: Assist with scheduling patient appointments, managing the appointment book efficiently to minimize waiting times and maximize patient flow. - Stock Management: Monitor medical supplies, ensuring that stocks of consumables are adequately maintained. Order and restock supplies as necessary. - Audits and Compliance: Participate in clinical audits and quality improvement initiatives, adhering to all policies and procedures related to health and safety, infection control, and confidentiality. 4. Health Promotion and Education - Patient Education: Provide information and education to patients regarding healthy lifestyle choices, including diet, exercise, and smoking cessation. - Community Health Initiatives: Engage in community health promotion activities, collaborating with local organizations to promote awareness of health issues and available services. 5. Team Collaboration - Multidisciplinary Teamwork: Work collaboratively with GPs, practice nurses, and other healthcare professionals to ensure a holistic approach to patient care. - Communication: Maintain clear and open communication with colleagues and patients, effectively conveying information regarding patient care and procedures. - Continuous Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge, staying current with best practices in healthcare. Essential Skills and Qualifications - Experience: Previous experience in a healthcare role, preferably as a Health Care Assistant or in a similar capacity, is desirable but not essential. New graduates and individuals looking to enter the healthcare field are encouraged to apply. - Qualifications: A Health Care Assistant Certificate (NVQ Level 2/3 in Health and Social Care) or equivalent qualification is preferred. - Clinical Skills: Basic clinical skills such as phlebotomy, taking vital signs, and wound care are advantageous. Training may be provided for the right candidate. - Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with patients, families, and colleagues. - Interpersonal Skills: Strong interpersonal skills, demonstrating empathy, patience, and a caring attitude toward patients. - Organizational Skills Strong organizational and time management skills, with the ability to prioritize tasks effectively in a busy clinical environment. - IT Proficiency: Competency in using clinical software and basic computer applications, including Microsoft Office. Desirable Skills and Experience - Specialized Training: Additional training in areas such as mental health support, infection control, or first aid is a plus. - Cultural Competence: Experience working with diverse populations and an understanding of cultural sensitivities in healthcare. First Aid Certification: Current first aid and CPR certification is desirable. Working Conditions - Physical Demands: The role may involve physical activities such as lifting, moving, and assisting patients, as well as standing for extended periods. - Confidentiality: Strict adherence to patient confidentiality and information governance policies is required at all times. - Infection Control: Compliance with the surgerys infection control policies and protocols is essential to ensure patient safety and wellbeing. --- Opportunities for Growth Whitchurch Road Surgery values the development of its staff and offers opportunities for career progression within the practice. As a Health Care Assistant, you will have access to ongoing training and professional development, allowing you to enhance your skills and advance your career in healthcare. Potential pathways for growth include: - Further Education: Opportunities to pursue further qualifications in healthcare or specialized areas of interest. - Career Advancement: Possibility to progress to roles such as Practice Nurse or Clinical Support Roles with appropriate training and experience. - Specialization: Opportunities to develop expertise in specific areas of healthcare, such as mental health, chronic disease management, or health promotion. Whitchurch Road Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, including those from underrepresented groups in healthcare. If you are passionate about healthcare and committed to making a difference in the lives of patients, we encourage you to apply for the Health Care Assistant position at Whitchurch Road Surgery. To apply, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.