Total 22 Customer Service job vacancies in Cambridge, CB2 1QA

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying. If you require sponsorship for a Visa to work in the UK, to avoid disappointment, please check you are not applying from a Red list country - Code of practice for the international recruitment of health and social care personnel in England - GOV.UK (www.gov.uk) This vacancy will close at midnight on 5 December 2024 Interviews are due to be held on 19 December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

HR Business Partner - CPFT NHS

Employer: Service Care Solutions
Contract Type: Temporary Agency Contract
Working Hours: Full-Time, Monday to Friday (9 AM - 5 PM)
Pay Rate: £30 Ltd (Direct Engagement)
Location: Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

Role Purpose

The HR Business Partner will provide strategic and operational HR support to the Trust, acting as a key point of contact for managers and employees. The role requires a balance of hands-on HR management and the ability to deliver organisational development and workforce strategies in line with NHS objectives.

Key Responsibilities

Strategic HR Support:

• Partner with senior managers to deliver HR strategies aligned with organisational goals.
• Lead workforce planning initiatives to address current and future staffing needs.
• Support the development and implementation of change management programs.

Employee Relations:

• Provide expert advice and guidance on complex employee relations issues, ensuring compliance with NHS policies and employment law.
• Manage disciplinary, grievance, and capability cases, promoting a fair and consistent approach.
• Act as a mediator and advisor in conflict resolution processes.

Organizational Development:

• Contribute to the design and delivery of organizational development initiatives.
• Support training and development programs to build leadership and staff capabilities.
• Promote diversity, inclusion, and employee engagement across the Trust.

Operational HR Management:

• Oversee recruitment processes, ensuring timely and effective onboarding of staff.
• Monitor and manage workforce data, including sickness absence, retention, and turnover metrics.
• Support managers in implementing performance management and appraisal systems.

Policy and Compliance:

• Ensure HR policies and procedures are up to date and comply with NHS standards and employment legislation.
• Maintain accurate employee records and ensure GDPR compliance in all HR operations.

Essential Requirements

• Proven experience as an HR Business Partner or equivalent, ideally within the NHS or public sector.
• Strong knowledge of employment law, HR policies, and workforce planning.
• Demonstrated ability to manage complex employee relations cases.
• Experience in organisational development and delivering HR projects.
• Excellent communication, problem-solving, and interpersonal skills.

Desirable Skills

• CIPD qualification (Level 5 or above).
• Experience in supporting transformation or change management projects.
• Familiarity with NHS-specific policies and frameworks.

This is an excellent opportunity for an experienced HR professional to contribute to the success of CPFT NHS. Apply now to make an impact in a dynamic and rewarding environment.
For further details, please contact Service Care Solutions and send your CV to andrew.wiles@servicecare.org.uk

Band 3 Administrator - Cambridge NHS

Employer: Service Care Solutions
Contract: Temporary Agency Contract
Hours: Full-time, Monday to Friday (9 AM - 5 PM)
Location: Cambridge NHS (Hybrid Working)
Pay Rate: £13.50 per hour (PAYE, inclusive of direct engagement)

Role Overview:
Service Care Solutions is recruiting a Band 3 Administrator to join the Cambridge NHS on a temporary contract. This is a fantastic opportunity for an organised and proactive individual to support the smooth running of administrative operations within the NHS.

Key Responsibilities:

• Provide comprehensive administrative support to NHS teams.
• Manage and maintain accurate records and documentation.
• Respond to queries via email and phone, ensuring timely and professional communication.
• Schedule meetings, take minutes, and coordinate calendars for team members.
• Handle data entry and maintain confidentiality in line with GDPR.

Requirements:

• Previous experience in an administrative role, ideally within the NHS or public sector.
• Excellent organisational and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to prioritise tasks and work efficiently in a hybrid working environment.

Interested?
If this sounds like the role for you, please email your CV to andrew.wiles@servicecare.org.uk.
We look forward to hearing from you!

Are you ready to join a world-leading manufacturer of industrial cleaning machinery and take your career to the next level? As a Field Service Technician, you'll work with innovative equipment and enjoy an exciting role that offers autonomy, variety, and opportunities to grow. You will be required to cover the Cambridge area and surrounding, paid door-to-door.

Benefits of the Field Service Technician.

• Salary up to £32k + Overtime at time and a half.
• Certified training as well as manufacturer training courses provided
• Working for a market leading manufacturer
• Career progression routes available
• Door to door pay
• Company van, laptop, tools, and PPE provided.
• 20 days holiday + bank holidays!
• Cover a local patch (Cambridgeshire).

Responsibilities of the Field Service Technician include:

• Installing, maintaining, and repairing cutting-edge industrial cleaning equipment.
• Managing stock and equipment, ensuring your vehicle is always fully prepared.
• Delivering exceptional customer service, building strong relationships at every site.
• Working independently or alongside a team to tackle complex challenges.
• Keeping accurate records of work performed and ensuring full compliance with procedures.

This is a market leading, global company within the industrial / commercial valet equipment sector that are going from strength to strength. You will play a vital role as a Field Service Technician in the success of their service department. This is your chance to join a global industry leader and make a real difference as a Field Service Technician. With exceptional training, modern tools, and the chance to work with a supportive team, this role is perfect for someone who enjoys hands-on technical challenges and values career development. Mechanical / Electrical experience is essential for this role.

The ideal Field Service Technician may have worked in one of these positions Engineer, Mechanic, Fitter, Technician, Mechanical Engineer, Mechanical / Electrical Engineer, Field Service Technician, or a related technical field. You may have experience servicing, repairing and maintaining equipment such as white goods, packaging machinery, forklifts, sweepers, industrial cleaning machinery, or similar.

If this Field Service Technician role is exactly what you are looking for then click the APPLY button today! Alternatively, contact Dario on dario.matteucci@pathrecruitment.com

Support required £11.44 per hour
About Me-


I am a 15 year old BOY and I live at home. I am AUTISTIC and still learning to use words to communicate. Due to my Autism I like routines, and find any changes or new things and places can be quite unsettling and upsetting. I am not aware of danger and can run off suddenly which is a risk. I have EPILEPSY which is currently controlled well with medication. I love the outdoors, my iPad and phone, I play rhymes and listen to stories.


Your Role -


It is important that you have a good understanding of Autism, enjoy being active and have skills/confidence to support me.
Support me away from home to give me a break from home, mix with peers.
Help and support me to increase my self care, independence and life skills.
Have a genuine interest and provide me with good quality of care.
Support me to access things and activities that I enjoy in the community.
Support me to access other life skills such as learning shopping skills. Hold my hand to me to keep safe when out and about for crossing roads.
Reassure and help me to calm when I am upset or anxious.
Good communication skills, aim to build trust and understanding my needs.
Help and support me to have my medication as and when needed.
Treat me with respect, kindness and dignity.
Help and support me to explore things and reach my potential.
In return you will have the chance to practice your skills and keep up to date with training as you build your professional journey.


Hours and pay -


Hours are negotiable and can be flexible depending on the need.
For example, during half term and school holidays you should be available for at least 3 hours at least one day in the daytime to help access activities and outings However, you should commit to at least one day after school per week from 4-8pm to ensure continuity and the opportunity to build a close relationship.
Overnights can be requested but both parties have to be very happy with the plan.
Late evenings may sometimes be requested.
The post will include some paid hours of ANNUAL LEAVE.
If you are a driver you will get mileage pay at the minimum rate.
Rate of pay is £11.44 per hour.
Other additional hours and requirements will be discussed at interview.


Essential/Desirable -


Experience and qualifications in caring for young adults with Autism, and other related disabilities.
Must be comfortable with personal care.
Enhanced DBS check will be required.
Act in a capacity of trustworthiness and honesty.
Keep confidentiality. A good time keeper and able to keep a communication diary as, and when needed.
Interview and Start Date -
Interview as soon as possible after applications are received.
Role will start ASAP subject to satisfactory employment checks and documentation.


Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 5-December-2024. Interviews are due to be held on 19-December-2024. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipatedstart date of employment The advert will close at midnight on 5 December 2024. Interviews are due to be held on 16 December 2024. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to recent changes in Immigration and Sponsorship rules, only those with at least two years relevant NHS experience in this role will currently meet the required salary threshold for Sponsorship. If you will require Sponsorship and you currently have a Visa under which you can work, but it is due to expire before you have been able to gain two years relevant NHS experience to meet the required salary threshold, the Trust will not be able to Sponsor you. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment - or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 28th November 2024 Interviews are due to be held on 15th December 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Please refer to the job description and person specification for more details about the role and its responsibilities.

**Female Support Worker CB 23**

**£14.90 per hour**

I am a 61 year old female with various health conditions including severe Asthma, COPD and a spinal fracture which means I experience high levels of pain all of my conditions affect my mobility, I use a walking aid in the home.

I like to go outside for short periods when my conditions allow to keep my muscles active.

I need support with all my daily living tasks.


18 hours per week over 3 days, Mon, Tues & Wed, times to be discussed.
£14.90 per hour.
Enhanced DBS clearance is essential



Supporting me to get washed/showered and dressed.
General household chores, tidying, hoovering and laundry including changing my bed.

Supporting me to prepare meals.

Support with my nebulizer when needed.


I am looking for someone who has experience of supporting others.

Someone who is kind and friendly who is calm by nature.

Someone willing to develop trust and understanding in the role who will work with me to achieve my daily tasks.

Someone who has a genuine interest in the provision of high quality care.

Gender is considered to be a genuine occupational requirement in accordance with Paragraph 1 of the schedule 9 of the equality act 2010 for a female worker to work with our client

Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

Job Description
Are you a dedicated and compassionate professional looking to make a meaningful impact? Join Providence Personnel Recruitment Limited as a Complex Care Assistant, where you’ll provide essential care and support to individuals with complex health needs, ensuring they can live with dignity and independence.

Key Responsibilities
Personalized Care: Deliver tailored care, including personal hygiene, feeding, mobility assistance, and emotional support.
Medication Support: Administer or assist with prescribed medications following care plans.
Daily Living Assistance: Support with household tasks, meal preparation, and activities.
Monitoring: Observe and report changes in physical or mental health to healthcare professionals.
Companionship: Build trusting relationships with clients to enhance their overall well-being.
What We Offer
Competitive salary with holiday pay.
Requirements;
NVQ Level 2 or 3 in Health and Social Care is advantageous.
Excellent communication and teamwork skills.
Ability to work independently with a proactive approach.
Flexibility to work various shifts.
How to Apply
Send your CV and a brief cover letter to [hr@providencejobs.co.uk] or call [+44[0]7469267708] for more information. Start making a difference today!

Female Support Worker - Self employed or PAYE in CB4
£13 - £18 per hour depending on work status


About the Service User:

Personal assistant required for outgoing, mature female.

Hours and Rate of Pay:15 hours per week with flexibility to cover annual leave and other absences.Rate of pay- Between £13 - £18 per hour depending on work status.Enhanced Disclosure and Barring Service check will be required.

Duties includeSupport with personal care. Meal planning, preparation, cooking and food. Provide support to order food online etc. Support with household chores including laundry and assisting to maintain the home environment.Opportunity to provide support during outings.Undertake any duties which may be reasonably allocated and fall within the scope and responsibility of the job.

Suitable candidate:The successful candidate will have good communication skills. Someone who can work in a collaborative manner and is easy to get along with. You would ideally have some knowledge and experience with working with people in a care setting, but attitude and personality are more important.Someone who can be fragrance free as I have allergies is essential. Support will be provided to achieve this, but this is essential as it effects my health and wellbeing.You should be hardworking, honest and have a genuine interest in the provision of high-quality care. You will be trustworthy and reliable. In return you will have the opportunity to practice your skills.

This post is open only to people who identify as female due to the personal care element of the job and is a genuine occupational requirement.

Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

We are currently recruiting for a Domestic Service Supervisor, to join an inclusive and inspiring school in Cambridge. You will join an extremely rewarding place to work with a dedicated, successful and welcoming team of both teaching professionals and pupils.

Job Title: Domestic Service Supervisor
Location: Cambridge
Salary: £13.49 per hour- Permanent Role
Hours: Monday- Friday, 37.5 hours per week (either 06:00-13:30 or 07:00-14:30)
Plus, Saturdays on a rota basis (07:00-10:00. Approx. 1 in 3 Saturdays)
Availability: Immediate start date

General purpose and requirements

• Laundry Management- Ensure all laundry paperwork is completed by domestics and returned laundry and dry cleaning is checked for shortages.
• Collect Laundry invoices weekly and return to the Domestic Services Manager.
• Maintaining Cleaning Standards- Check daily the standard of cleanliness in all areas in boarding-houses and classrooms, also completing two details checks per week.
• To manage any cleaning problems, laundry discrepancies and people management issues, escalating where necessary.
• Boarding Houses- Liaise with Matrons daily about any boarding house related problems including any maintenance jobs.
• Check the quality of bedding replacements, i.e. duvets, mattresses etc. whilst also checking the cleanliness and quality of shower curtains, bathmats etc.
• Health & Safety- To check the correct usage of cleaning chemicals and ensure staff are wearing the correct PPE.
• Ensure Domestics are following C.O.S.H.H & Health and Safety Procedures.
• To check the stock levels of cleaning material and to manage the stores (stock control/ purchasing)
• This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

A full list of duties and responsibilities will be sent over at the point of pre-screening.

Key Skills and Experience

Person Specification	Essential	Desirable
Experience	-Previous experience in a supervisory role within a housekeeping or cleaning department -Cleaning experience	-Cleaning experience within a school, hospital, or residential care setting
Skills	-Resilient and assertive -Able to supervise and motivate a team. -Able to work independently. -Able to work well within a large team.	-Ability to conduct appraisals and induction training.
Knowledge	-Interest in working within a school setting. -Good understanding of COSHH and how it applies in the school. -Good MS Office skills -Able to complete some administration tasks relating to checklists, invoices, and logging maintenance issues.	-Understanding of a boarding school or residential setting -Happy to undertake safeguarding training

If you are interested in applying, please submit your application or email

Please refer to the attached job description and person specification for full details of responsibilities. 1. To undertake assessment of individuals and their families/carers accessing the service with complex health presentations, including those service users presenting with higher levels of risk. 2. To develop alongside the service user, their care plan. 3. To offer specialist professional assessment and advice where required. 4. To assess and manage on going risks as identified during the assessment, ensuring that this is done in collaboration with the service user and carers. 5. To regularly review risk factors and make changed to the management of them as necessary. 6. To work using assertive outreach approaches to engage the service user and their families. 7. To contribute to the maintenance and development of the Trust nursing strategy. 8. To ensure that clinical practice is evidence based and consistent with relevant NICE guidelines and Trust policies and procedures. 9. To provide supervision of junior staff and trainees where appropriate. 10. To act within the professional code of conduct at all times.

Care workers required to visit vulnerable people in their homes. Experienced in the role or willing to train for the right candidate.
We have Full time and part- part-time and nights and weekends available.
Full UK driving licence required mileage paid, good rates of pay You will have the opportunity to progress in your role with continued professional development programmes with the company
For a informal Discussion to find out more please call our friendly team.