Total 272 Customer Service job vacancies in Brighton Station, BN1 3XP

Employer is a woman who lives in Brighton who enjoys keeping active and being social, going to garden Centre for coffee.


Employer also likes to read books and would like to be encouraged to paint and draw.


Employer has a diagnosis of MS and does have a catheter.


Employer also is a wheelchair user.

Main Duties


Light personal care Housework/hoovering Support with food shopping Accessing the community Booking appointments Administration

Ideal PA

- Punctual, Full UK Driving License, Good sense of humour, Sociable, Good organizational skills, Long term Full UK driving license and car.


Permanent Required- Long term employment Multitasker DBS Must be able to use a hoist.


Kind and Caring individual Flexible working hours Able to work on their own with minimal guidance.

Salary & working hours

Mon, Tues, Weds 10:30am 2:30pm
Thurs, Fri 8:30 2:30pm

Employed rate £11.55 per hour

Become a Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.50 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

Role Summary Actively participate as a member of the Imaging Department team and contribute towards the smooth and efficient running of the Department This is a dynamic, evolving role which will include coordinating the workflow within Imaging modalities, assisting radiographers with patient flow, preparing and positioning equipment and assisting radiographers and radiologists with the positioning of patients for imaging examinations and assisting with patient transfers to and from the wards when required The ability to work with in-patients and out-patients requiring imaging examinations To act a trouble shooter between the multi-disciplinary team to ensure timely imaging Ensure provision of the highest standards of care. Assist the radiographers in giving individualised care to the patients. Perform caring activities such as preparing patients for their Imaging examinations and caring for patients following examinations, ensuring patients needs, privacy and dignity are met Assist the radiographers with the care and preparation of the Imaging equipment, to include ensuring cleanliness of equipment, setting up sterile trollies, preparing contrast media. Perform administrative and clerical duties across the department as required, including reception cover, appointment bookings and data entry on all necessary clinical systems. To work 37.5 hours, to include evening and weekend working. Please see Job Description and Person Specification for full details.

Be part of making lives better as a Support Worker at Dane House in Brighton and experience what delivering great healthcare should feel like. Use your knowledge, experience, and caring nature to make a positive difference to the lives of people with Learning Disability. You’ll be looked after, with a fulfilling career where you’re valued, recognised, and supported, with colleagues there for you and a culture built on kindness and teamwork. There’s also a range of training and development options available to help you achieve your career aspirations, allowing you to grow and succeed as a Support Worker and beyond. Over 2,000 staff had a promotion last year, that’s 25% of the workforce, so the opportunities really are there. What you will be doing You will join an inclusive and supportive team that works well together to provide care to people with Learning Disability conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life. Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better. The shift pattern is a 0 Hour Contract, 12.5hours a day 3-4days a week including nights and weekends. Where you will be working: Location: Dyke Road Avenue, Brighton, East Sussex, BN1 5LE You will be working at Dane House, an immaculate, a six bed service for people with learning disability and/or with complex needs and behaviours that challenge. It boasts a range of communal amenities including sensory facilities and a large garden. You will be caring for people who may have transitioned from residential schools or colleges, moved out of the family home or who need to move from a failed placement in the community. Dane House is within easy distance of local shops, leisure facilities, churches and cafes, and is just 3 miles from the centre of Brighton. Brighton has excellent transportation links across Sussex and the south coast and London is just an hour away by train. What you will get Hourly rate of £13.50 (including 12.07% holiday allowance uplift) Free meals Wellbeing support and activities Mandatory training Flexible working opportunities Option to become perm There is also a range of other benefits including retail discounts, special offers and much more. About your next employer: You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Care Assistant Days- Required at Westbury Court Nursing Home in Westbury, Wiltshire , Part of The Country Court Family
Hours: Days 33 or 44 Hours per week available, working weekends on rota
Westbury Court is located in Westbury, Wiltshire and provides residential, nursing, respite, palliative and dementia care. Featuring 60 spacious, the home also offers a comfortable lounge and dining room on each floor, as well as on-site hairdressing and a landscaped garden.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Nights - The Pines Nursing Home in Hove, near Brighton, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times - 20:00 to 08:00)
The Pines Nursing Home is one of the best-regarded care homes in the Brighton area, our home offers dedicated residential and highly qualified nursing care. The manager and the highly trained & compassionate team understand everyone is different, so getting to know each resident is key to offering the best possible care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - The Pines Nursing Home in Hove, near Brighton, Part of The Country Court Family
Hours: Days, 33 Hours per week, working weekends on rota (Shift Times - 08:00 to 20:00)
The Pines Nursing Home is one of the best-regarded care homes in the Brighton area, our home offers dedicated residential and highly qualified nursing care. The manager and the highly trained & compassionate team understand everyone is different, so getting to know each resident is key to offering the best possible care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

About Me


15-year-old female in BN2 area of Brighton. Has a diagnosis of Cerebral Visual Impairment (CVI), global developmental delay and learning difficulties, as well as a speech and language disorder.

Looking for P/A who has previous experience working in this field.


Essential requirements for PA:


DBS certificate A fresh DBS from Brighton & Hove Children and Families will need to be completed.

Experience of working with visually impaired individuals/training in this area, Patient, kind and caring nature


Work Schedule and Pay rate: 3 hours per week at £12.60 per hour

Search Consultancy are currently recruiting for Support Workers to join our ever expanding Bank Hours team within the Brighton and Hove area. We are currently operating a fast track recruitment process with next day interviews available and free DBS checks.

We are recruiting Support Workers on a temporary / ad hoc basis to work in various private healthcare settings, supporting service users with mental health illness's and learning difficulties.

The suitable candidates will:

* Have worked a minimum of 6 months recent experience in a healthcare setting.

* Have a flexible approach towards work.

* Be able to travel via own or public transport in local and surrounding areas to your home.

What we offer:
* Free DBS check (Limited time only)
* Free specialist training programmes.
* 100% Flexible working hours to fit around any lifestyle.
* Experience in a variety of high quality Hospitals and units.
* Competitive rates of pay.

You will need to have a minimum of three months recent UK experience working within a healthcare environment in a similar capacity. Shortlisted applicants will be required to attend an video interview.

All positions are subject to an enhanced DBS check and we require a minimum of two satisfactory employment references. Although shifts are offered on an ad hoc basis, work is constantly ongoing. (AGY)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

About the Employer:


Employer is an 12 year old girl who enjoys outdoor activity like going to the park and playing in the playground.
She also likes shopping and taking the bus or train to get to places.
She also enjoys indoor activities such as reading books, playing kids board games, art and craft activities as well as baking.


Main Duties:
Meal prep heat food or a prepare a quick meal such as a sandwich.
Personal care remind to go toilet, assist with dressing, support with showering.
Accessing the community playgrounds/ local park, shopping. Support with eating and drinking cut food into small pieces, monitor whilst eating.
Supporting her needs and self-care. Ensuring her safety


Ideal PA
Good communication Organizational Punctual Good humour Sociable Flexible working hours Long term Experience or good understanding of conditions such as Autism, severe learning difficulties, development delays, cerebral visual impairment Able to work independently, little assistance required Full UK license Own vehicle Required
DBS Check, New DBS with B&H.
2 References from previous workplace or current workplace.

Permanent, Flexible working hours, Multitasker, Experience working with children with SEN, Makaton and visual aid support, Local to Brighton
Working Hours
3 hours a week
Salary
Employee rate £11.50 per hour

About Employer


Female employer living in the BN2 area of Brighton.


Enjoys playing bridge, arts and crafts and crochet.


Employer has fibromyalgia, a slipped disc and mobility and balance problems.


Female p/a required as personal care to be provided.


Main Duties


Housework including hoovering Laundry Food Shopping Personal Care Meal Preparation and clearing up afterwards Monitoring Individuals Condition Opening bottles/jars

Desired PA


Organisational Good Communication Punctual Flexible working hours Long term



Essential requirements



**for PA Female worker only**

DBS certificate Long term Permanent

Able to work on their own with minimal guidance Multitasker Flexible Work Schedule

Pay rate 10 hours per week.

Days to be discussed in interview.


£11.80ph employed rate


SELF-EMPLOYED RATES: £13.50p/h HMRC UTR number proof will need to be seen for self employed workers.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Become a Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.08 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UKs Best Workplaces 2023 by Great Places to Work UK! Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The businesses passion and ambition shone through making them worthy winners.’

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





IND-HP

Proud member of the Disability Confident employer scheme

Service Engineer

Join us in making a positive impact within the business, with growth being a huge priority for the team!

Where: Brighton

Hours: Full-time with overtime available

Salary: £28,000 - £32,000 plus overtime options

Who can apply: 1 years minimum experience in electrical engineering/mechanical or experience within wastewater/water industry

The Service Engineer is a very responsible customer facing role and requires a great deal of communication and technical ability as well as a sound understanding of customer care and the systems operated by the company to perform the role. The Service Engineer is responsible for the safe and timely delivery of work allocated to them and reporting back as directed by company procedures that work has been completed satisfactorily and to the satisfaction of the customer and the company.

Benefits

- Saturday ( Optional Overtime ) 1.5x
- Sunday x2
- Overnight if required - £35 per night payment is paid ( this is not for food )
- £100 per month attendance bonus for full attendance.
- Up to additional £100 per month on additional sales leads bonus.
- During first 8 weeks they will be required to travel and stay in locations in UK to accommodate training and hotels and food is paid for by the business.
- Company van and Tablet
- Leave: 33 days (including bank hols)
- Pension: 5%
- Kingspan smart save (discounts).

Tasks

- Carry out monthly stock takes on van stock or stock at stored lockups
- Deliver a good customer service at all times, including service plans and upgrade options
- Obtain tasks using PDA Software as provide and trained to use
- Carry out risk assessments on each job as required
- Report and carry out any other requests required of your line manager.


Experience & Qualifications

The successful candidate will be commercially aware and have a strong engineering background.

- Have 1 year minimum experience in electrical/mechanical engineering
- Hold a clean driving license
- IT Literate especially on Microsoft products
- Proven ability to fault finding in multiple different environments

Call Faye on 07754551601 email engineering@everpoolrecruitment.com for more information

Customer Service Team Leader - Brighton & Hove City Council

Location: Bartholomew House & Hove Town Hall

Salary: £16.63ph PAYE

Contract: Temporary, Full time

ASAP Start

Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.

We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members. To fulfill the Customer Service Team Leader role you will have experience of line managing staff in a customer service setting, conducting 121' and managing PDP's for your team members.

Your role will entail:

• To lead,develop and manage the customer service teams, inspiring a strong, positive and united team spirit, especially during periods of difficulty.
• Coach and mentor each team member in line with each individual's Personal Development Plan (PDP)
• Conduct team's scheduled 121 meetings
• To prepare staff and service for times of change particularly contentious issues and support and lead the team through change
  
• Motivate team to ensure all are engaged to perform in the most effective way

This is a fully on-site based role with no at home working, your time will be split between the two Customer Service Centres to meet business needs.

We are looking for someone with the below skills and experience:

• Good problem solving and analytic skills
• Experience of line managing staff, prioritising workloads and practising time management
  
• Great customer service skills, you will be the first line of enquiry
• Brilliant people skills
• Experience of dealing with difficult members of the public in a customer service environment
• Excellent and confident communication skills dealing with senior managers, the public, stakeholders and other staff
• Experience of working in a local authority environment providing customer services (desirable)

If this sounds like you please apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy.