Total 814 Customer Service job vacancies in Birmingham, B2 4BJ

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Young Person's Engagement Worker. As a Young Person's Engagement Worker you will play a crucial role by supporting individuals and families that have issues around Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the Substance Misuse field but also someone who is highly driven and highly motivated to have an impact on Young People's lives.

You will be responsible for managing a case load of Children & Young People across West Midlands. You will be engaging with young people within schools, family centres and colleges. You will work closely with a range of partner agencies to support young people to achieve positive changes whilst providing opportunities to improve their life chances for a brighter future.

Key role and responsibilities for a Young Person's Engagement Worker;

• Preventing escalation including wellbeing coaching to those who access the hub that may need short term goals focused support.
• Accessible open access information, advice & guidance.
• Tailored emotional and practical support that is trauma informed.
• Timetable of access for partner agencies including sexual health, substance use, mental health.
• Promoting positive well-being through themed events and clubs.

Minimum requirements for a Young Person's Engagement Worker;

• Experience of working within the Substance Misuse field
• Ability to work effectively and efficiently both independently and as part of a team
• Experience of community engagement
• Experience of working with Young People and to have a positive impact of their lives

This is an exciting and challenging roles but is so rewarding, this role is to help change Young Peoples Live's!!!

For more information, or to apply for the role please send your most recent CV to danny.booth@servicecare.org.uk

Are you an experienced Advanced Scaffolder looking for your next challenge down on the HS2? McGinley Support Services wants you!

What We Offer:

• £25.61 p/h PAYE Direct (£34.14 p/h overtime)
• Overtime paid at 1.3x after 10 hours per day
• On-going work on the HS2

Requirements:

• Must have a valid CISRS Advanced Scaffolders card
• Proven experience in Advanced Scaffolding
• MUST HAVE A FULL UK DRIVING LICENSE

If you're ready to take the next step in your career and work on exciting projects, apply now!

Call Kai from McGinley on 07350 391443 or email kai.hicks@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

McGinley Support Services are recruiting for a PTS Banksman to join us on HS2, the largest infrastructure project in Europe!

Requirements:
* Must hold a PTS Sentinel Card
* Hold a driving license and access to own vehicle

* Hold a CPCS Card with A73 Qualification

RATE: £17.44 p/h - After 10 hours rate goes up 1.3x
HOURS: Mon-Fri 10hrs/day.
DURATION: Ongoing, ASAP start
CONTRACT: PAYE only. Digs allowance (call for details)


To apply please click the 'Apply' button below, send a CV to kai.hicks@mcginley.co.uk or call on 07350 391443

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Are you a Specialist Electrician and interested in working on the largest critical infrastructure project in Europe?

Job Overview:

The Specialist Electrician plays a critical role in overseeing and coordinating the activities of a team of electricians on construction sites. The role involves planning work in advance, ensuring compliance with safety and quality standards, and developing the workforce through ongoing training and development. The ideal candidate will have strong leadership skills, a thorough understanding of electrical systems, and possess relevant certification.

Qualifications:

• NVQ Level 3 in Electrical Installation or equivalent.
• 18th Edition Wiring Regulations certification.
• 2391 Inspection and Testing certification (or equivalent).
• ECS Gold Card holder.
• IPAF 3a/3b certification.
• Strong IT skills, particularly in SharePoint and Excel.
• First Aid at Work certification.
• Minimum of 3 years' experience in a supervisory role within the electrical construction industry.
• Strong knowledge of electrical systems, codes, and standards.
• Excellent leadership, communication, and problem-solving skills.

Requirements:

HFR installation/break down and rectifications

360 camera system

General GPS and Telematic Duties JD'S

• Pay rate: £30.85 an hour overtime after 10 hours a day 1.33
  * Hours: Monday to Friday, day shifts, weekend available
  * Contract type: PAYE
  * Location: Birmingham

Please call Dana on 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

Starting at $49,025 Per Year (GS 7-12)

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

Starting at $49,025 Per Year (GS 7-12)

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

Starting at $49,793 Per Year (GS 7-12)

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Be responsible for the review and dissemination of mission critical information that is confidential in nature
• Lead and/or oversee projects and ensure appropriate integration of milestones and initiatives
• Provide key support to management in a wide variety of administrative and operational matters

Starting at $86,962 Per Year (GS 12-13)

As a Human Resources Specialist (Information Systems), you will:

• Make recommendations on how to take advantage of automated system capabilities. Assist in solving business issues and implementing organizational and procedural changes and provide advice and guidance to management officials on a variety of complex business problems as they relate to automated HR systems and reports.
• Troubleshoot HR System problems which involves direct testing and reviewing reports of sensitive employee HR data to ensure appropriate functioning and accuracy of data flow from one system to another such as the NFC payroll system.
• Determine the need to elevate system (e.g., HR Connect, ITM, webTA) issues to Treasury's HR Connect Program Office (HRCPO), ITM Program Office, Kronos, Fiscal Service ISS team, system security team/ISSO liaison, or other business partner. Collect all information needed to troubleshoot issues and monitor business partners' progress to resolve issues. Serve as a key liaison with external business partners.
• Lead and perform customer acceptance testing on behalf of all HRSD customers. Coordinate assignment of testers, communications with testers and the system owner, reporting of defects, and validation of defect fixes.

Starting at $103,409 Per Year (GS 13)

The Office of Division Counsel (Litigation & Advisory) (L&A) provides legal services for the Internal Revenue Service Large Business and International (LB&I) and Small Business/Self Employed (SB/SE) Divisions on tax matters, legal issues, regulations, and needs relevant to individuals filing Schedules C, E, F, and Form 2106, subchapter C corporations, subchapter S corporations, partnerships, estates, and trusts. The Office of Division Counsel L&A is a nationwide organization headquartered in Washington, DC, divided into seven geographic areas and one nationwide strategic advisory function. Each Area is responsible for legal work within a defined geographic group. We work with complicated issues of tax law and accounting principles in the context of an expanding global environment. L&A employs over 1,100 attorneys and paralegals nationwide, who provide a full range of legal services on all issues, including advising LB&I and SB/SE compliance agents, handling litigation in the U.S. Tax Court and referring and recommending litigation to the Department of Justice.

As an Administrative Officer you will:

• Provide advice, guidance, and expert level assistance to Area/ Strategic Advisory Executives and Managers on all matters related to the coordination, integration, and synchronization of administrative actions. Analyze workflow, determine problem areas, develop guidelines, and provide advice and assistance to the Executives, Management Officials, and Analysts in the Division on all phases of administrative management, providing solutions to problems arising in connection with the operating policies, programs, workloads, staffing, and other managerial concerns.
• Coordinate and monitor tracking process for personnel, performance, staffing-related forms, documents, files, and reports. Analyze tracking systems and implement changes to streamline processes, improve efficiency and timeliness or personnel functions. Handle and advise on a wide variety of other administrative assignments in support of L&A Area/SA executives and managers. Examples include overseeing the maintenance of personnel records, initiating personnel actions, travel and event planning, report generation and compilation, digital and paper records management, space management, procurement, and data call responses.
• Act as Area liaison for the administrative aspect of hiring and onboarding functions. Work directly with HQ team members and assigned L&A Areas to coordinate applications and interviews, conduct candidate outreach; extract candidate application material from staffing software; draft selection memos for hiring officials. Coordinate movement of internal employees between Areas and/or PODs.
• Serve as the Area/SA expert on the design, development, implementation of Area/SA specific SharePoint sites. Conduct continual/real time maintenance of Area/SA specific sites, ensuring that sites provide efficient and effective tracking of data and information.
• Prepare, process and track appropriate reports on programs and systems management. Oversee Area and/or Strategic Advisory case reports and Agency requested case data reports, act as the point of contact between Field Executives, L&A Headquarters, Program and Management Analysts, and various Headquarters offices throughout Chief Counsel, including suspense report deadlines, employee case inventory reviews, and case data and case status input accuracy.
• Represent Area/SA Executives and Managers at administrative and operational meetings conducted by Headquarters Program and Management Analysts, and other Headquarters Staff Officials.

This is not an all-inclusive list.

Starting at $86,962 Per Year (GS 12)

Customer Service Representatives (CSRs) provide assistance to beneficiaries and the general public in person, by telephone, or in writing. CSRs conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. As the first point of contact, you are responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information on SSA laws, rules and regulations and Medicare Insurance Programs. This includes obtaining information in order to determine eligibility and entitlement for programs administered by SSA, and using automation tools to access and update information about claims or potential eligibility.

Starting at $54,799 Per Year (GS 8)

Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

An exciting opportunity has arisen within the Large Joints Services admin team at the Royal Orthopaedic Hospital NHS Foundation Trust for a Support Medical Secretary.

We are looking to recruit an enthusiastic and motivated individual to support the Large Joints medical secretaries. The successful candidate will need to have excellent organisation skills, initiative, and good prioritisation skills.

The position provides the opportunity to work within a very supportive and welcoming team and to further develop your knowledge and skills.

You will need to be educated to GCSE level (or equivalent), have strong audio typing and should be proficient in using all aspects of Microsoft Office, particularly Word and Outlook.

To provide full and comprehensive assistant medical secretarial cover to support the Clinicians and Medical Secretarial department.

Ensure all routine clinical information and correspondence is up to date and available when required.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

To provide full and comprehensive assistant medical secretarial cover to support the Clinicians and Medical Secretarial department.

Ensure all routine clinical information and correspondence is up to date and available when required.

MAINDUTIES AND RESPONSIBILITIES
1. Provide a comprehensive assistant secretarial service to clinicians and clinical teams in conjunction with the Senior Team Secretaries.
2. To deputise for the Personal Medical Secretaries on an ad hoc basis, for annual and sick leave.
3. To assist/deputise for the Personal Medical Secretaries on an ad hoc basis regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to, with appropriate training.
4. Receive phone calls from patients, relatives and GP’s. Ensure they are dealt with in a timely manner or passed to the appropriate Secretary as required, maintaining the highest possible customer care at all times.
5. Communicate with other sections within patient access and other departments as required.
6. Type clinics and reports into PAS/CRIS system as requested by the Personal Medical Secretaries.
7. Liaise with hospitals and GP surgeries for information.
8. Photocopying and faxing documents as required
9. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached. In addition to acting promptly and appropriately to all e-mail correspondence.
10. Track case notes in and out of departments.
11. Ensure loose filing is amalgamated with case notes within the department or health records.
12. Liaise with appropriate staff in making routine appointments or cancellations as directed by the Personal Medical Secretaries.
13. Supports Team Leader to induct and support junior members of the team

This is not an exhaustive list of duties and a regular review will take place with the post holder as part of their ongoing development and performance management.

Full job description added as a supporting document.


This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.


To provide an efficient and effective administrative support Service within the NMHT services. To assist the Team administrator with administrative and secretarial duties. To provide administrative support to the NMHT service team .

The post holder will be responsible for supporting the provision of a administrative and secretarial service within the NMHT. The post holder will also be responsible for supporting the team of professionals engaged in providing treatment to service users with Mental Health related problems.



Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)


This advert closes on Thursday 28 Nov 2024

For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)