Key Responsibilities:

• Handle inbound customer inquiries and provide accurate information regarding products/services.
• Make outbound calls to follow up with customers or conduct surveys.
• Assist customers in resolving issues and complaints with a professional and empathetic attitude.
• Maintain customer records by updating account information in the system.
• Meet daily/weekly targets for call volume and quality standards.
• Work collaboratively with team members to ensure consistent customer satisfaction.

Perks & Benefits

• Employee equity
• Casual dress code

主要職責：

• 處理入境客戶詢問並提供有關產品/服務的準確資訊。
• 撥打外線電話跟進客戶或進行調查。
• 以專業和同理心的態度協助客戶解決問題和投訴。
• 透過更新系統中的帳戶資訊來維護客戶記錄。
• 滿足每日/每週的通話量和品質標準目標。
• 與團隊成員合作，確保一致的客戶滿意度。

津貼和福利

• 員工股權
• 休閒著裝要求

As a Secretary (OA) your duties will include but are not limited to the following:

• Plans, coordinates, and directs the management and the administration of the Regional Director's staff. The incumbent devises and implements effective methods to handle work details efficiently and accurately. Develops necessary plans for the office and procures materials necessary for smooth office operation. The Regional Director and Deputy Regional Director set the work schedules and deadlines to be met, with input from the incumbent.
• Supports Regional Director and Deputy Regional Director's efforts to provide guidance, coordination, and direction, both orally and in writing, to the assistant regional directors, regional supervisors, lead secretaries, and other key staff in Washington and the Region, to assure consistency and routine interaction between activity support staff and the implementation of policy and standards.
• Plans numerous and changeable itineraries and commits travel arrangements for the Regional Director, Deputy Regional Director, and Chief of Staff. Prepares necessary travel authorizations and vouchers.
• Schedules and denies meeting commitments for the Regional Director/Deputy Regional Director with the White House, state representatives and officials, other Federal agencies, congressional representatives, and private groups, using judgment as to the appropriateness of Regional Director/Deputy Regional Director involvement.
• Actively participates in Regional meetings and records, as required, documentation of information conveyed, actions taken, decisions made, and/or assignments given. Prepares, edits, and distributes meeting notes.

Starting at $63,369 Per Year (GS 9-10)

What does an Operations Coordinator do? As an Operations Coordinator, you will provide and coordinate a variety of complex legal support functions and administrative duties, as well as provide technical advice and guidance to a team of support staff located in assigned Post of Duty (POD). The Operations Coordinator will serve as a leader to the team that provides administrative and clerical assistance to the first and second line managers, attorneys, and paralegals within the cluster. Each POD serves a mix of different legal divisions, each with its particular case processing needs, rules and other specialized considerations. Additional duties include, but are not limited to the following:

As an Operations Coordinator, you will:

• Provide technical assistance and solutions to problems referred by support staff regarding Chief Counsel procedures and requirements for processing legal documents and providing legal support for cases.
• Prepare a variety of administrative and legal documents such as cover letters, correspondence, reports, pleadings, and briefs that include tables of contents, tables of citations, statutory appendices, and financial and statistical tables.
• Ensure all information on security policies and guidance is conveyed to employees, and that security incidents are documented and reported in accordance with appropriate, rules, policies, procedures, etc.; provide awareness training to computer users and conduct random checks to verify security procedures.
• Develop and maintain effective relationships with managers and employees at all levels of the IRS organization for the purpose of supporting the legal services provided by the Office of Chief Counsel.
• Handle or assist in the administration of the transit subsidy program for all staff (legal and non-legal) located at the POD.
• Monitor the status and progress of work, makes day-to-day adjustments in accordance with established priorities, and obtain assistance from the Office or others when problems arise. Instruct support staff on specific tasks and job techniques and make available written instructions, reference materials, and supplies.
• Answer a variety of administrative and legal support questions for office employees on different procedures, policies, and directives. Obtain needed information or decisions from attorneys or paralegals on problems that arise. Keep abreast of any changes in processing requirements for team's work.
• Provide training to new employees in accordance with established administrative procedures and practices. Arrange procedural legal case processing training and orientation for all new support employees. Provide information regarding new or revised procedures relating to any of the legal or administrative functions to all support staff. Assist in the arrangement of training in the use of office automation software packages and remains up to date on the use of office systems (manual and automated), software and technology.

This is not an all-inclusive list.

Starting at $76,671 Per Year (GS 11)

Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation. Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

Are you a current Elekta employee?  

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don´t just build technology. We build hope.
We are looking for a Regional Service Manager - West Zone to join our dynamic team!

Preferred location:  Office-based (hybrid) in San Jose, CA or Henderson, NV office.

What you’ll do at Elekta:

As a Regional Service Manager, you must be customer focused and be able to manage the regional service business in the assigned geographical region.  This position warrants the highest level of professional representation between the customer and the Company in all aspects of customer relations.  It also requires support of projects, programs, and policies established by the Company.

Responsibilities:

• Be the interface for all communication both to and from the field.
• Transaction management, support of sales and service sales.
• Site visits, feedback action planning and follow-up.
• Manage and direct the Field Service Engineers within the assigned geographical region.
• Mentor Field Service Engineers including:
• Ongoing performance feedback.
• Annual evaluations and compensation planning.
• Career Development.
• Provide support and guidance for all field personnel.
• Communicate the company’s policies and needs to the regional group.
• Establish the technical service objectives and plans to achieve.
• Preparation of capital and operating expense budgets.
• Ensure the timely issuance of technical service reports, timesheets, expense reports and the proper dissemination of information.
• Manage installations, calibrations, and preventative maintenance activities to ensure compliance and customer satisfaction.
• Ensure all quality and compliant metrics are within operational targets.
• Follow all Elekta safety and regulatory policies.  Ensure all managed staff trained and following safety and regulatory policies.
• Prepare repair estimates and statements.

People Management:

• Inspire, motivate, and develop team providing appropriate direction, support, and involvement.
• Develop a high-performance culture that demonstrates teamwork and success.
• Promote and display leadership skills that promote a culture of engagement throughout the team.
• Actively collaborate with other functions across the globe and build partnerships within the Zone Communities, Regional Teams, Global Teams, and the Business Lines.
• Direct the most complex conflict resolution for internal and external conflicts.
• Continually inform staff about the economic development of the business and customer feedback.
• Identify strategies to improve employee engagement and safety.
• Lead the regional team by demonstrating integrity and professionalism.

Customer Relations:

• Ensure high quality customer service, contract obligations are met, internal requirements are met (information tracking, reporting).
• Execute initiatives to ensure appropriate communication with customers.
• Ongoing onsite and face to face meetings with customers to ensure positive resolution of service issues and focused customer touch.
• Interface across the Elekta organization to prevent customer issues and address customer concerns including but not limited to onsite customer meetings and business reviews.
• To support addressing customer expectations, drive team to reduce resolution time.
• Own the customer experience by supporting team to enhance service delivery.
• Develop strategies to improve customer service.

Shareholders:

• Ensure Operations are able to meet quality certification standards, manage the installed base, and manage customer expectations, through routine works and escalations; direct the preparation and maintenance of quality and safety certifications.
• Ensure the highest technical, operational and financial performance, installation projects, equipment services and maintenance, upgrades and updates of medical equipment according technical specification.
• Assess resource development and training needs and execute required manpower planning and calculation related to installed base development and budget frame in coordination with respective RSMs.

Qualifications:

We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:

• Bachelor’s degree or equivalent experience.
• Must have effective written and verbal communication skills.  Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Must be willing to travel when required and work independently.
• Uphold the Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.
• Must maintain an active driver’s license in the home state.
• Proven ability to organize, motivate, and direct people internally, and effectively represent the division in outside contacts.
• Thorough knowledge of division products and services as well as customers’ needs.
• Commercial knowledge, ability to read, prepare and comprehend contracts.
• Vendor Credentialing:  Employee is required to comply with all customer vendor credentialing requirements and Elekta’s COVID-19 (U.S.) Vaccination Policy.

What we offer: 

• Opportunity to work with a proactive and supportive team
• Excellent Medical, Dental and Vision coverage  
• 401k, paid Vacation and Holiday
• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account 
• Opportunity to work on cutting edge in medical advancement 
• Close-knit company culture 
• Upward mobility  

How to proceed?

We are looking forward receiving your resumé. Please attach your resumé in the application form and we will contact you!
If you have any questions, you are welcome to contact Wayne Avren, hiringmanager on LinkedIn.

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic

The US base salary range for this position is $120,000-$180,000

[NOTE: It is understood that no single candidate will have equal expertise in all the areas of responsibility below. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.]

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Lead Support Services Analyst is responsible for the intake, triage, and oversight of client support requests for our BusinessConnect managed application. In this capacity you will provide guidance and leadership to junior team members, aiding with troubleshooting, issue resolution including updates to code and configurations as needed, and monitoring successful and expedient resolution of client issues.  In addition, the Lead Support Services Analyst will provide assistance throughout the lifecycle of a project from pre-sales activity through production deployment, helping to enable the development team’s success and ensuring client satisfaction by creating detailed user stories and their associated acceptance criteria.  Eliciting functional and technical requirements through client and development team discussions, creating clear documentation, and helping to manage the prioritization of the project backlog will be key responsibilities in this blended role.

What you’ll do:

• Key activities include overall ownership of the client support request process including intake, triage, and oversight of client issues through resolution.

• Coordinate communication between the end users and internal team members to ensure timely resolution of client support requests.

• Provide prior Salesforce support expertise including Apex/Salesforce development skills and Salesforce administration knowledge to resolve client support issues.

• Provide prior API development experience, working knowledge of xml, json, or other languages to resolve client support issues.

• Provide guidance and leadership to junior team members to ensure proper direction and timely resolution of client support issues.

• Direct oversight of issue management including leading weekly support stand-up calls, ensuring appropriate documentation and issue resolution are maintained in Jira, and producing weekly status reports for customer support related issues.

• User story development and prioritization throughout the lifecycle of a project from pre-sales activity through production deployment.

• Translate technical information, work flows, and functional requirements into comprehensive user stories with appropriate acceptance criteria.

• Work closely with clients and internal team members to elicit requirements, probe for hidden requirements, and remove ambiguities to help ensure a successful project launch.

• Provide subject matter expertise and consultation to both internal and external clients to ensure requirements are vetted, and supply input on the best possible solution for our client.

• Provide input on technology cost and time estimates, solution approach, risks, issues, and dependencies.

• Assist and/or coordinate communications between the customer and the development team.

• Handle key activities for multiple projects and clients simultaneously.

What experience you need:

• 2-3 years experience as a Salesforce/Apex developer familiar with troubleshooting and debugging issues, code modifications, and test class development.

• 1-2 years of Salesforce administrator experience familiar with classic and lightning views, application preferences, page layouts, user rights, custom settings, Apex Data Loader, etc.

• Strong SQL/SOQL querying experience, with the ability to execute simple and complex queries to provide reports around customer data

• 2+ years experience in a technical/development support capacity.

• 1+ years of experience as a Product Owner or Business Analyst, or proven track record of contributing to user story development.

• Excellent written and oral communication skills

• Ability to work with external clients and internal development teams to obtain and document clear requirements, probe for additional details, and remove ambiguities.

• Excellent Jira experience (creating sprint, maintaining backlogs, report configuration/creation preferred).

• Strong sense of urgency and commitment to customer satisfaction, bringing issues to resolution quickly.

• Ability to handle multiple projects simultaneously.

• You've attained a Bachelor's degree, or higher level education (Computer Science or Mathematics preferred)

What could set you apart:

• Experience working within a Salesforce environment, or Salesforce Admin experience

• Experience working in an Agile Scrum environment

• Product Ownership and/or Project management experience

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta-One-Atlantic-Center

Function:

Function - Tech Dev and Client Services

Schedule:

Full time

RC430023240

Retail Customer Service Associate

1660 Mansell RdAlpharettaGeorgia30009

FXO: Individual Contributor Retail

Full time

FXO: Any (United States of America)

Compensation: $15.50 - $17.25. The estimate displayed represents the typical salary range or starting rate of candidates hired in your area. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

POSITION SUMMARY: 

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

 People

• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members

Service

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Profit

• Ensures confidentiality of customer data and careful handling of documents, media, and packages
• Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
• Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

• Performs multiple tasks at the same time
• Looks for opportunities to improve knowledge and skills within the retail Store
• Able to operate with minimal supervision
• Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement
 

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

Job Description

OES Equipment, a part of the DPR family of companies, is a fast-paced supply and rental equipment company in the construction industry. We are looking for a detail oriented Administrative Assistant to assist our sales team in the Atlanta, GA area. The ideal candidate for this role will be a highly organized and dependable team player with the ability to assist our team by wearing multiple hats; including managing document control, multiple projects, critical deadlines, providing excellent customer service, and producing quality work for both our internal and external customers.

The Administrative Assistant – Sales Support will be responsible for the following:

• Maintaining positive working relationships with internal and external partners.
• Processing sales close outs and document control.
• Invoice processing and coding.
• Reconciling POs and costumer accounts.
• Data entry and other miscellaneous office management tasks including ordering office supplies, filing, scanning, faxing, etc.
• Other tasks as assigned by leadership.

Skills and Experience:

• 2+ years of sales support experience is required.
• Positive interpersonal skills with strong attention to detail are necessary to be successful in this role.
• Construction supply and equipment industry knowledge a plus.
• Experience processing and coding invoices through Coupa is a plus.
• Intermediate software and computer skills are required.
• Excellent listening and communication skills.
• Ability to work in both a team environment and independently.
• Ability to thrive in a multitasking environment.

Physical Requirements:

• Must be able to sit or stand for 8 hours.
• Must be able to lift 15 pounds.
• This position is on-site, must be within reasonable commuting distance of Smyrna.

Nothing is more important than your health and wellness.  DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy.  Read more about eligibility and available benefits programs here: https://www.dpr.com/company/careers/benefits.

DPR has been nationally recognized for its strong company culture, based on a well-defined purpose “We Exist to Build Great Things,” and four core values: integrity, enjoyment, uniqueness and ever forward. A flat, title-less organization that empowers people at all levels to make decisions, DPR ranked on FORTUNE’s “100 Best Companies to Work For” list for five consecutive years. For more information, visit http://www.dpr.com.

567 North AveSuite 200, Atlanta, Georgia, 30308, United States of America

DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?

If you haven't considered Nephrology before, read on as we think that you should.

Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals – including nurses, dietitian, social workers, and other experienced PCTs – to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.

DaVita – which is Italian for "giving life" – is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.

Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.

Some details about this position:

• No Dialysis experience is required.

• Training may take place in a facility or a training clinic other than your assigned home clinic

• Potential to float to various clinics during and after your training

• You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays

What you can expect:

• Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.

• Our PCTs care for multiple patients.

• Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.

• Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.

• Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.

What we'll provide:

DaVita Rewards package connects teammates to what matters most including:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more

• Paid training

Requirements:

• Desire to enter the health care field to care for other people in need

• High school diploma or equivalent

• Must be comfortable working around blood and needles

• Must be comfortable mixing acid or bicarb

• Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.

• Willingness to train and work across multiple clinics within the territory as needed.

• Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.

Ready to make a difference in the lives of patients? Take the first step and apply now.

#LI-SD1

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

3201 Atlanta Industrial Pkwy NwSte 101, Atlanta, Georgia, 30331-1046, United States of America

Dialysis PCT - Skilled Nursing Facility

Dialysis Experience Required

CCHT Required

3-4 Days per week

No On Call

DaVita is seeking a Patient Care Technician who is looking to give life in a care facility. You can make an exceptional difference in the lives of our patients as DaVita brings our industry-leading clinical quality to patients on-site at skilled nursing facilities (SNF). Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?

If you haven't considered Nephrology before, read on as we think that you should.

Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals – including nurses, dietitian, social workers, and other experienced PCTs – to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.

DaVita – which is Italian for "giving life" – is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.

Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.

Some details about this position:

• Dialysis experience is required.

• Training may take place in a facility or a training facility other than your assigned home facility

• Potential to float to various facilities during and after your training

• You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays

What you can expect:

• Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.

• Our PCTs care for multiple patients.

• Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.

• Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.
  Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.

What we'll provide:

DaVita Rewards package connects teammates to what matters most including:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and more

• Paid training

Requirements:

• Desire to enter the health care field to care for other people in need

• High school diploma or equivalent

• Must be comfortable working around blood and needles

• Must be comfortable mixing acid or bicarb

• Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.

• Willingness to train and work across multiple facilities within the territory as needed.

• Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.

Ready to make a difference in the lives of patients? Take the first step and apply now.

#LI-GO2

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Are you a current Elekta employee?  

Please click here to apply through our internal career site Find Jobs - Elekta.

Want to join a team with a mission to improve and save lives?  

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don´t just build technology. We build hope.

We are looking for a Associate Field Service Engineer to join our dynamic team!

This is to join the canidate pool for consideration of future openings if there is not a location that you can consider at the moment. Please directly apply to the any of the current openings if you are interested in those locations/willing to relocate. You can find all our openings at Elekta Careers.

What you’ll do at Elekta:

As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients.  You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations.  It also warrants the undivided support of projects, programs, and policies established by the company.

Responsibilities:

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.

• Perform supervised calibrations and preventative maintenance on their designated modality.

• Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.

• Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.

• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.

• Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.

• Parts inventory management.

• Provide product feedback to home office.

• Maintain all company-leased equipment, including company automobile, parts, and tools.

• Perform other related duties as assigned or requested.

Qualifications:

We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:

• Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.  

• Possess a good electro-mechanical aptitude

• Computer literate

• Experience with servicing Radar equipment is a plus

• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters

• A good understanding of Good Manufacturing Practice, including ESD requirements

• Must have effective written and verbal communication skills

• Exceptional customer service skills

• Ability to represent the organization in a professional and positive manner

• Ability to organize and prepare reports

• Must be willing to travel and work unsociable hours

• Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization

• Must maintain an active driver’s license in the home state

• Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.

What we offer: 

• Opportunity to work with a proactive and supportive team

• Excellent Medical, Dental and Vision coverage  

• 401k, paid Vacation and Holiday

• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account 

• Opportunity to work on cutting edge in medical advancement 

• Close-knit company culture 

• Upward mobility  

EEO Statement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

The US base salary range for this position is $55,000-$85,000

[NOTE: It is understood that no single candidate will have equal expertise in all the areas of responsibility below. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.]

RC430023129

Customer Service Parcel Specialist

285 Andrew Young International Blvd NWAtlantaGeorgia30313

FXO: Individual Contributor Retail

Full time

FXO: Any (United States of America)

POSITION SUMMARY:

This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering all inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision.  This team member will regularly interface with all levels inside the venue and event customer’s organizations.  The team member must be proficient with a variety of computer systems and have the ability to meet the physical demands of the position. This team member is required to perform many functions within the center, including all functions performed by Center Consultant team members. 

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Primary responsibility for coordination of all shipping related services and activities, include:
• Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels
• Utilize proprietary software and equipment to execute necessary job functions.  Responsible for mobile equipment assigned on a daily basis (where applicable)
• May pick-up and deliver customer packages throughout the hotel facility
• Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
• Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Utilize pallet jacks and other large package handling equipment (where applicable)
• Follow all Equipment Safety and Package Security guidelines
• Provide customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
• Ensure quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
• Offer assistance to customers by suggesting appropriate shipping methods. Maintain inventory of shipping supplies
• Set priorities of customer requests
• Maintain high levels of customer service
• Use sound judgement to resolve customer service issues or refunds
• Employ investigative research for mis-labeled packages
• Troubleshoot routine equipment problems
• May provide leadership on assigned shifts and direct work of other team members
• Perform multiple tasks at the same time
• Follows instructions of supervisors and assists other team members in performing center functions
• Collate, sort and organize communications and other forms of information provided by customers and the venue
• Assist in the training of center team members
• Operate the point of sale terminal (POS) ensuring package handling fees are collected
• Perform daily close-out procedures on POS
• May assist team members in goal setting and skill development
• Performs administrative duties, including bidding, ordering supplies and inventory control
• May operate photocopy, binding and other business center equipment
• Take customer orders, give pricing information, perform consultative selling to customers, and explain the benefits of digital printing technology to customers
• May pick-up and deliver customer orders
• Follows copying protocol (copyright law, confidentiality, and careful handling of original documents)
• Prepares bank deposit slips
• Perform all other duties as needed or requested

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High School Diploma or equivalent education required
• Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred)
• Proven strong organization and planning skills
• Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment
• High integrity individuals who present professional image through effective written and verbal communication skills
• Excellent team building and collaborative skills; ability to develop strong customer relationships
• Strong problem solving skills
• Ability to accurately translate and record information into electronic tracking system with 100% accuracy
• Proficiency with computer systems and ability to learn new software applications quickly.
• Ability to pass an OSHA certification for any equipment in center calling for such certification
• Ability to move 75 pounds unassisted
• Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person
• Physical stamina to walk up to 10 miles per shift
• For new hires, must meet all FedEx Office's employment qualifications in force at time of hiring
• For current FedEx Office's team members, must have received a Meets Standard or above on last performance appraisal

ESSENTIAL FUNCTIONS OF THE POSITION:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 75 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, partners, and other team members
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient manner
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement
 

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.