Total 72 Customer Service job vacancies in Anoka, Minnesota, USA

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Designated contact with plant management to coordinate the grading/inspection activities.
• Prepare and maintains a variety of reports related to production data and grading results.
• Examine product to determine adherence with contracts, such as grade, weight, packing and quantity.
• Train selected plant personnel to grade according to U.S. standards.
• Grade different types of poultry and eggs, by applying official standards and regulations.

• Manages laboratory experiments, field plot studies and collection of environmental samples, and verifies supporting records.
• Performs general handling activities and sample collection of water, soil, or plants.
• Adapts, modifies or develops new techniques or procedures to satisfy the needs of the research project.
• Participates in one or more phases of the research process by performing a variety of complex technical duties, in a laboratory, greenhouse or outdoor research environment.
• Tabulates, statistically analyzes, and summarizes data using personal computers and software packages.
• Operates, maintains, calibrates and orders supplies for complex/specialized analytical and extraction equipment and automated-samplers, sensors and data loggers.

• Serve as the primary contact for the Veteran and explain the full range of VA benefits and all related programs to Veterans, Representatives, and their advocates.
• Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence and the evaluation of evidence of income, employability, dependence and relationship.
• Request examinations, re-examination or opinions to evaluate disabilities resulting from diseases or injuries.
• Review claims cases to assure all issues have been addressed, applies and interprets VA laws, including veterans' case law, existing statutes and procedures, precedent rulings and state law in the adjudication process.
• Conduct interviews in person or by phone with veterans, representatives and advocates to explain the full range of VA benefits and related programs.
• Prepare and release correspondence for use by other federal, state and local agencies.
• Utilize various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Provide assistance to higher level personnel by performing financial and/or budget related administrative work as assigned.
• Prepares fiscal documents for data entry into the agency financial system, with guidance as necessary.
• Provide clerical and filing support for records as needed.
• Receives and files correspondence, records, reports, and other materials.
• Schedules appointments and makes meeting arrangements in accordance with instructions from the supervisor.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Posts all collections to the financial system accurately and timely (high volume).
• Runs daily Treasury system reports to account for all agency collection activity.
• Researches the financial system to determine the root cause of the issue and/or asks others for assistance in determining the cause of the issue.
• Performs research and analysis on payments made in error and/or overpayments from customers and prepares refund documentation.
• Pulls and organizes documents for audits as requested.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Provides direct oversight of the credentialed medical and dental staff as the Chief Medical Officer for the service unit. Plans work to be accomplished by subordinates and prepares schedules for completion of work.
• Participates in the activities of various service unit (hospital) committees including: Executive Leadership Team, Governing Board and Medical Staff.
• Maintain currency with Consolidated Omnibus Budget Reconciliation Act-Emergency Medical Treatment and Labor Act laws.
• Makes preliminary diagnosis, directs, prescribes or provides treatment, or arranges for specialized care or patient referral.
• Responsible to see that the medical staff meets all requirements for accreditation by the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC).

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Provides direct oversight of the credentialed medical and dental staff as the Chief Medical Officer for the service unit. Plans work to be accomplished by subordinates and prepares schedules for completion of work.
• Participates in the activities of various service unit (hospital) committees including: Executive Leadership Team, Governing Board, and Medical Staff.
• Maintain currency with Consolidated Omnibus Budget Reconciliation Act-Emergency Medical Treatment and Labor Act laws.
• Makes preliminary diagnosis, directs, prescribes or provides treatment, or arranges for specialized care or patient referral.
• Responsible to see that the medical staff meets all requirements for accreditation by the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC)

Major duties include but are not limited to:

• Provides specialized and expert communication and appropriate information across service lines for seamless function of program and collaboration of care for Veterans
• Expertly develops and maintains effective and efficient communication with the Veterans, outside agencies, all VA staff and any customers
• Participate in and independently follow up on team huddles, sharing information and collaborating with the medical team assuring continuity of care
• Participates with expanding face to face and non-face to face care by using Veteran Health Coaching skills and enhancing Veteran self-management
• Screens calls and determines if the call requires attention from a Registered Nurse, Licensed Practical Nurse, Provider, or other designated professional
• Maintains, and secures medical records as appropriate and in accordance with Health Insurance Probability and Accountability act of 1996 (HIPAA)
• Enters appropriate information into the Veterans electronic medical record
• Assures appropriate forms and documents are presented, sent out, or completed by the Veterans. Facilitates Release of Information for records and documents being received from outside facilities following national guidelines, monitoring and tracking the progress of receiving required information
• Sets deadlines and priorities, adjusting the flow to help meet those deadlines and workload
• Prepares agendas and minutes. Records, and publishes meeting agendas and minutes
• Updates Veteran's demographic information to include the following: address, phone number, next of kin, insurance, preferred method of communication, power of attorney information, and other information as new programs that are added or changed
• Receives and responds to inquiries via Secure Messaging, VAR, Vetext, Letters, or phone calls. These can include getting information to Veteran care teams through the entry of a note into the CPRS system and alerting to the appropriate clinical staff member, requesting of tests or medications, questions on appointments, scheduling, and various other inquiries. They are able to recognize and refer urgent inquiries to professional staff for immediate action as needed
• Follows all National and local scheduling, Health Care System, and service line policies, procedures, and guidelines
• Monitors pre-appointment requirements (i.e. x-rays, labs, etc.)
• Coordinates with teams to review clinic appointment availability utilization to ensure clinic schedules are closely monitored to effectively support the needs of the clinics and recommend necessary adjustments

• Manage the technical and administrative aspects of the radiology department.
• Receive patients, explains methods of procedures and positions and sets technical factors to attain a high quality radiograph.
• Perform all appropriate x-ray examinations, EKGs and other procedures performed in an outpatient ambulatory facility.
• Perform variety of routine to complex examinations to meet the needs of the medical staff.

• Manage the technical and administrative aspects of the radiology department.
• Receive patients, explains methods of procedures and positions and sets technical factors to attain a high quality radiograph.
• Perform all appropriate x-ray examinations, EKGs and other procedures performed in an outpatient ambulatory facility.
• Perform variety of routine to complex examinations to meet the needs of the medical staff.

As a Wildlife Refuge Specialist your duties will include but are not limited to the following:

• Responsible for planning and carrying out work assignments involving technical biological and habitat restoration/development projects for the Refuge/WMD.
• Collects, enters into various data bases, and analyzes data from assigned habitat management projects to verify content validity and ensure no errors on input.
• Prepares reports on progress and completion of studies for the Wildlife Refuge Manager and other senior management, who use the data in the formulation of future programs and improvements in Refuge/WMD management practices.
• Plans and schedules operations and maintenance projects. Develops various work plans and makes recommendations to senior management.
• Works closely with Engineering and Contracting staff to organize projects covering limited construction, repair and maintenance of equipment, buildings, roads, trails, fences, dikes and other infrastructure.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement action, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

The incumbent serves as an Advanced Medical Support Assistant assigned to a Veterans Affairs Community Care (VACC).

Major Duties:

• Determine eligibility for care and enroll if needed.
• Create referrals/authorizations for episodes of care prior to care being received, and applying an appropriate cost for obligation management if appropriate, confirming authorized services and validity dates.
• Work with VACC contractors, vendors/agencies to ensure timely appropriate care is provided for Veterans.
• Schedule appointments per the scheduling policy accurately and in a timely manner. All appointments will be made with the patient's input. This may require a high level of coordination to avoid patients having to make multiple calls to the medical center or provider whenever possible.
• Daily review of active/pending/scheduled consults for accuracy and disposition.
• Follow-up for medical documentation once appointments have occurred.
• Ensure medical documentation is scanned to chart for timely consult closure and ongoing care needs are met.
• Manage communication, to include but not limited to the phone lines/voicemails/inbound faxes in a timely and appropriate manner.
• Manage/use all programs associated with VACC (e.g., computerized medical record, VASO, SharePoints, VSE, Refdocs, Right fax, FBCS, HRSM, PPMS, VISTA and use of portals and databases)
• Manage hospital notifications, portal notifications, billing questions and suspended claims.
• Manage consults with local and National contracts.

The incumbent serves as an Advanced Medical Support Assistant assigned to a Veterans Affairs Community Care (VACC).

Major Duties:

• Determine eligibility for care and enroll if needed.
• Create referrals/authorizations for episodes of care prior to care being received, and applying an appropriate cost for obligation management if appropriate, confirming authorized services and validity dates.
• Work with VACC contractors, vendors/agencies to ensure timely appropriate care is provided for Veterans.
• Schedule appointments per the scheduling policy accurately and in a timely manner. All appointments will be made with the patient's input. This may require a high level of coordination to avoid patients having to make multiple calls to the medical center or provider whenever possible.
• Daily review of active/pending/scheduled consults for accuracy and disposition.
• Follow-up for medical documentation once appointments have occurred.
• Ensure medical documentation is scanned to chart for timely consult closure and ongoing care needs are met.
• Manage communication, to include but not limited to the phone lines/voicemails/inbound faxes in a timely and appropriate manner.
• Manage/use all programs associated with VACC (e.g., computerized medical record, VASO, SharePoints, VSE, Refdocs, Right fax, FBCS, HRSM, PPMS, VISTA and use of portals and databases)
• Manage hospital notifications, portal notifications, billing questions and suspended claims.
• Manage consults with local and National contracts.

As a uniformed employee with the National Park Service, the incumbent serves as a deckhand aboard the park's 49-passenger vessel, the Voyageur, a USGS approved tour boat vessel. The deckhand will work under the supervision of the boat captain and assist the boat captain with boat operations, docking procedures, and safety needs. Deckhands will be prepared for on-time departures for all trips. Deckhands will arrive on the boat 30 minutes prior to a scheduled trip to aid the captain in moving the boat to the passenger loading dock. They will assist the captain in checking safety items. They may need to spot clean and tidy up the boat prior to passengers boarding. Deckhands will be permitted to perform other duties such as food service or interpretive programs provided that they can readily respond to their regularly assigned deckhand duties and responsibilities. During docking and undocking procedures, the first priority of the deckhand is to assist the captain. In an emergency or with a "major incident" onboard the boat, the first priority is to assist the captain in correcting the situation. Deckhands will be friendly, courteous, and helpful with visitors and other boat crewmembers. Deckhands will provide visitors with correct park information and direct visitors to the visitor center for additional information when questions are asked and the answer is unknown.

Voyageurs National Park is located in northern Minnesota. The park encompasses over 218,000 acres of boreal forest and water along the Canadian border. The park is a class one air shed, and the lakes of the park are identified as outstanding resource value waters within the State. Lakes include Rainy, Kabetogama, Namakan and Sand Point; along with 26 smaller remote lakes.
The area made up a portion of the Voyageurs highway that opened the North American Continent to European settlement. The waterways of the park were integral to the growth and movement of the Ojibwe people of the region.

For more information about the park, please check out Voyageurs National Park
For more information about this position you can contact Erik Ditzler at erik_ditzler@nps.gov or by phone at 218 283-6636

This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. **INITIAL CUT OFF IS Friday December 13, 2024** Additional referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.