Total 258 Customer Service job vacancies in Aberdeen, Aberdeenshire

Job Advert

HGV Driver







Salary: £37,000 per annum (Hourly Paid)







Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours)







Halo ARC Aberdeen




Halo is the industry leading UK-based accident repair group, with 33 established accident repair centres across the UK and we
are still growing.




Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!







To support our Bodyshop, we are looking for a HGV driver with a full UK Driving Licence, excellent computer literacy and brilliant
customer service skills.




We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!




The role will include, but is not limited to:




* Collecting and delivering vehicles & observing all highway laws including speed restrictions
* Inspecting vehicles and assessing damage; taking clear photos throughout
* Coordinating and updating all administrative duties in relation to your role
* A clear, methodical and clean working area which is to be maintained at all time
* Adhere to all areas of Health and Safety and report any issues as a matter of urgency
* Follow company processes relating to car cleaning and imaging as vehicles will need to be cleaned on return to the site,
whether that is by a car wash or by hand.
* Supply a positive & enthusiastic approach to your working day at all times




What we are looking for?

* A full UK Driving Licence
* Class 1 or 2 Licence is essential
* Driver CPC in date is essential
* Working knowledge of Vehicle Recovery is essential
* Excellent computer literacy
* Brilliant customer service skills




Please note you will be required to attend our HQ in Bognor Regis for your induction and first week of training.


Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.




* Accredited Living Wage Employer
* Employee assistance programme for you and your family
* Health and wellbeing apps
* Cycle scheme
* Gym discounts
* Retail and restaurant discount and cashback
* Life Insurance
* Health Insurance
* virtualGP
* Enhanced family friendly pay such as maternity and paternity
* Free fruit and pizza
* Refer a friend bonus incentive
* Employee recognition rewards
* Team Event Budget (do something fun together!)
* Discounted LV insurance
* Get appreciated for your time with paid breaks
* 25 days holiday plus public holidays
* We invest in YOU with opportunities for career progression
* Pension contributions
* Work within a modern and clean working environment
* And we are always open to hearing what our people want!




We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.



To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Aberdeen, St Nicholas StreetHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

Job Description

"Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge".

Location: Balnagask House

Duration: Permanent

Job Purpose:

Throughout Aberdeen city you will provide a high standard of person centred care and support for service users in a range of accommodation settings, including their own homes. You will work as part of a team to support carers and to enable service users to maintain and develop their potential and contribute to their social, physical and mental wellbeing.

Requirements

The post holder needs to hold as a minimum:

Qualification required by SSSC

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become a scheme member

To have registered or undertaken registration with the SSSC where applicable

Responsibilities

The post holder is expected to demonstrate:

The ability to provide personal care to a range of people with support needs

The ability to promote dignity, respect, choice and independent living and work in an anti-discriminatory way

The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users

An ability to work as part of a team and provide guidance and support to other members of staff

The ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

Job Description

"Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge".

Location: Various throughout Aberdeen

Duration: Permanent, Full Time and Part Time hours available

Bon Accord Care are currently recruiting for Occupational Therapists in Aberdeen. Aberdeen is a charming city, rich with cultural features and offering a vibrant city scene. It is surrounded by some of the most stunning coastal scenery in the country as well as offering easy access to the countryside.

Bon Accord Care is a fully funded, arm’s length external organisation of Aberdeen City Council. We work in an integrated way with health and social care organisations across the city to support citizens, promote independence and healthy lives, whilst investing in our workforce. We play an instrumental part in supporting people to maintain their health, wellbeing, safety and independence with a focus on self-management and the provision of equipment and adaptations.

The values of respect, integrity, accountability, and teamwork are important to us. They underpin our day-to-day service delivery and development, helping us ‘make a difference’ in the lives of those we support and their families, and for our staff.

Our Occupational Therapists are based within GP practices/clinics and you will be part of a friendly team with excellent peer support and leadership from our senior occupational therapy staff. We have a robust culture of supervision and mentoring, and you will have good access to learning opportunities to support practice development.

We welcome applications from registered OTs who are looking for a new and exciting opportunity, along with those who are about to qualify and those who are considering a return to practice.

Newly qualified occupational therapists are offered a structured programme of learning and development in their first year. We can arrange interviews immediately with a provisional offer made subject to registration with HCPC. For those made a provisional offer there is the opportunity to work as an occupational therapy assistant on our support pool prior to obtaining registration.

Return to practice occupational therapists can be supported to regain their registration with HCPC and we welcome further discussion on how we can facilitate this. We can also provide you with the opportunity to speak to therapists who have recently achieved their re-registration with us.

We also welcome discussion or applications from occupational therapists working in other areas who would like to gain experience working in the community.

You will be provided with IT equipment to promote flexible working and other benefits on offer are:

• Full and part time hours available
• 28 Days holiday per year and 7 public holidays
• Access to the local government pension scheme
• Learning, development, and career opportunities
• Relocation allowance subject to eligibility criteria

To find out more about this job please contact Pam Dormer OT Lead pdormer@bonaccordcare.org or 07824599340.

Requirements

The post holder needs to hold as a minimum:

Professional qualification in Occupational Therapy

PDA in supervision or willingness to work towards as role required

Registration with HCPC

PVG registration

A current full UK driving licence and use of a vehicle for work purposes

Responsibilities

The post holder is expected to demonstrate:

The ability to promote dignity, respect, choice, and independent living.

The ability to assess, plan and review and maintain and develop clear and accurate records including risk assessments and support plans.

The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users.

The ability to work autonomously and be accountable, while at the same time recognising when matters need to be referred to a more senior manager

A flexible and creative approach in order to manage resources effectively

The ability to effectively use a range of IT packages including the use of Microsoft Office

The ability to promote the safe moving and handling of both people and objects

The Individual

Please see Job Profile for further details

Proud member of the Disability Confident employer scheme

• Serves as an expert advisor to management concerning the analysis and evaluation of major administrative technical and program aspects of substantive mission-oriented programs.
• Performs analysis, evaluation and oversight of all aspects of the planning, programming, budgeting and execution of major Project Management (PM) programs.
• Establishes schedules for planning, coordination and accomplishment of work to facilitate the acquisition and/or work process.
• Initiates action to ensure that cost, schedule procedures and policies are current and implemented.
• Provides financial advisory services for a major segment of the PEO/PM budget for one or more funding lines or type of funds.

Starting at $99,200 Per Year (NH 3)

• Serves as human capital strategist and senior level member of the Headquarters workforce reporting to the Director of Human Resources Program Executive Office Command, Control, Communications, and Network (PEO C3N).
• Leads human capital initiatives such as , strategic workforce planning, workforce development, , and talent management.
• Develops, manages, and implements coaching and mentoring program objectives aimed at increasing skills and competencies.
• Leads supervisors’ training and certification requirements and coordinates labor and employee relations activities as required.

Starting at $139,395 Per Year (NH 4)

Join Our Team as a Junior Business Systems SupportAnalyst
Location: Aberdeen
AboutThe Client
As part of theirContinued growth. Our Client is seekinga driven and focused individual to join our IT team as a Junior BusinessSystems Support Analyst. This role is based at our Head Office in Aberdeen,with the opportunity to support our global divisions worldwide.
RoleOverview
In this role,you will primarily provide 1st line support for the business systems usedwithin our Head Office. You will also be part of the group IT Team, supportingall divisions. The emphasis will be on our main business ERP system, MicrosoftDynamics GP, and its supporting applications. Experience with this system or asimilar application is preferred. Technical knowledge of Microsoft applicationsand suites such as MS365, MS Server 2016/2022, and MS Windows 10/11 Pro wouldbe an advantage.
KeyResponsibilities

• Provide first line support to all users, requiring excellent people skills and strong troubleshooting abilities.
• Document user requirements accurately to liaise effectively with 2nd line support and 3rd party suppliers for application issues or bespoke customization.
• Manage installation and upgrades of applications.
• Provide end user training.
• Work independently as well as part of a team.
• Maintain a flexible approach to working hours to support our remote office locations and the demands of the business.

KeySkills and Experience

• Good level of experience with Windows 10/11 Operating Systems and understanding of application infrastructure.
• Proficient in all MS365 Entra and Microsoft Office applications, specifically Microsoft Excel.
• Some experience in report writing and design.
• Experience in end user support using a helpdesk system and communicating resolutions in a timely manner.

WhyJoin Us?

• Be part of a dynamic and growing company.
• Work in a supportive and collaborative environment.
• Gain experience in a global IT team with diverse responsibilities.

If you arepassionate about IT support and eager to grow your career, we would love tohear from you! Send a copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Bucksburn Academy, Kepplehills Road, Aberdeen

Duration: Permanent, Full Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,285 per annum / £16.64 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

To assist with the provision of administrative and clerical support within secondary schools, financial and administrative duties in accordance with corporate and school procedures.

The post holder needs to hold as a minimum:

• PVG Membership for Regulated Work with Children and/or Protected Adults Or, a willingness to obtain prior to a formal offer of employment being made.

The postholder is able to demonstrate:

• High level of competency in using Microsoft packages.
• Ability to contribute positively to a team, including in a supervisory role where required.

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots* aged 16-24 and are applying for any apprenticeships

*"New Scots" are defined as refugees and asylum seekers who are in Scottish communities and include those who have been granted refugee status or another form of humanitarian protection, people seeking asylum, those who have been refused asylum, and those whose application has been refused but who remain in Scotland.

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Orchard Brae School, Howes Road, Aberdeen

Duration: Fixed Term, Part Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

To help promote effective learning, teaching, personal development and an atmosphere where pupils can achieve to reach their potential under direction and supervision.

You will be part of a small team of teaching and support staff with specialist knowledge and experience in the field of ASC providing Universal, Targeted and Specialist levels of support. As a Pupil Support Assistant within the Service, you will support your colleagues in the mainstream nursery and early years primary educational sectors on autism best practice. As a part of your training the successful candidate will be given an opportunity to support at Orchard Brae School for the first month. Essential - You must have varied and significant experience of working with and supporting children and young people with Autistic Spectrum Conditions.

The post holder needs to hold as a minimum:

PVG membership for regulated work with children and/or protected adults or, a willingness to obtain prior to a formal offer of employment being made.

The postholder is able to demonstrate:

• Proven oral communication, literacy and numeracy skills
• Empathy, patience and tolerance and to respond positively to a variety of additional support needs
• Establishing positive relationships with others

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs

Proud member of the Disability Confident employer scheme

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.

Location: The Wellbeing Hub, Stocket Grange

Duration: Part Time, Permanent

Job Purpose: To carry out a range of administrative and clerical functions to support the service, who provide services which promote and protect the welfare of customers, and deliver services that meet their needs.

Requirements

The post holder needs to hold as a minimum:

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered

ECDL or willingness to obtain

Responsibilities

The post holder needs to be able to demonstrate:

Ability to undertake all duties in accordance with health and safety legislation, statutory
obligations and BAC policies

Ability to communicate effectively with customers, staff and other stakeholders in line with required outcomes

Ability to plan and manage a set workload with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager

Ability to manage priorities and deadlines

Ability to operate effectively as a member of a busy team

Ability to organise, take minutes and contribute to regular meetings

Ability to work flexibly in line with service delivery requirements

Ability to use MS Office Suite/365 (Outlook, Word, Excel, Powerpoint, Access) and adapt to new technology

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

• Oversees operating unit's budget activities and programs to ensure they are in compliance with their operating plan authority. These funds must be accounted for fully at various levels of the budget structure, i.e. appropriation, allowance, sub-sub activity, program and location.
• Records budget data elements into the official accounting system, feeder systems, and sub-systems. Provides directions and instructions in the proper use, efficient operating, and effective implementation of the local budget system and sub-systems.
• Maintains appropriate controls for all Advice of Allowances both Recurring and Non-Recurring funds.
• Performs supervisory responsibilities, which includes approving time and attendance, writing, revising or updating employee's position description, recommending job promotions, recommending selection of best candidate, monitoring and documenting poor, as well as excellent performances, initiating appropriate personnel action and progressive disciplinary action.

Starting at $103,409 Per Year (GS 13)

• Translate organizational goals into work assignments for IT team and personnel.
• Coordinate regional short and long-range planning and utilization of IT customer support functions, resources, coordination of systems and applications procedures and integration.
• Manage technical and non-technical aspects of the region service center relations and activities to customer support operations, network, LAN/WAN connection and applications in geographically dispersed locations, workstation service support, Help Desk field support, oversight of field operations, and on-site management.
• Exercise significant program responsibilities in working with management, other work team leads, and the IT executives and management DUS and ACIO, contractors, vendors, and other Federal entities.
• Maintain the operational management of the service center environment to include configuration and problem resolution, software distribution, call logging and tracking, workstation configurations, asset management, software discovery, and configuration management.

Starting at $103,409 Per Year (GS 13)

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge.

Location: Units 3-4 Whitemyres Avenue, Aberdeen AB16 6HQ
Duration: Permanent, Full Time (Saturday AM on-call rota 1 out of 4)

This post is based in the Telecare Service which provides technology solutions, installation and review of users while meeting the needs of our vulnerable or elderly clients. You will assess users for equipment within their home environment and be installing / maintaining bespoke solutions, along with holding awareness sessions on the equipment with various staff groups.

Job Purpose:

You will assist in the day to day operation of the Telecare service contributing to the provision of a high standard of person centred care and support for service users throughout the city of Aberdeen.

Requirements

The post holder needs to hold as a minimum:

• Full driving licence.
• Extensive knowledge in the Electrical or Telecare field.
• Ability to move and handle items of equipment.

Responsibilities

The post holder will be expected to:

• Work in accordance with Adult and Public Protection principles and procedures.
• Adhere to the requirements of company policy and procedures and health and safety policies and legislation.
• Undertake equipment specific training.
• Undertake lifting and handling training
• Complete Customer Service training.
• Undertake the PDA in Telehealthcare

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

• Manages/directs technical and administrative personnel in project management activities.
• Defines, develops and sets strategy and policy for accomplishment of assigned objectives.
• Provides oversight and coordination of all support organizations, collocated and non-collocated matrix engineering, IPT memberships, and systems and support contractors.
• Develops plans which affect the organization’s long-range goals, objectives, and directions and require an analytical approach in order to forecast future trends and results.
• Makes extensive use of technical resources external to the immediate project office, initiates, plans, and directs a variety of activities critical to mission accomplishment.

Starting at $99,200 Per Year (NH 3)