Total 46 Manager level Customer Service job vacancies

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Formulates tenant directives and instructions within the framework of the IHS housing requirements concerning assignments, termination, inspections, maintenance, cleanliness, conservation of utilities, security, safety and other housing activities.
• Conducts technical studies of family housing demands, turnover rates and physical requirements to develop recommendations for changes or improvements. Interprets and has a working knowledge of community resources relative to housing availability.
• Directly supervises 3 Maintenance Worker Helpers WG-4749-05, 1 Housekeeper WG-3566-03 and 1 Laborer WG-4749-05 Plans work to be accomplished by subordinates and prepares schedules for completion of work, assigns work to subordinates based on priorities and capabilities of employees, evaluates work performance of subordinates.

WHAT IS THE ( AP)- APPEALSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The IRS Independent Office of Appeals has career opportunities for you!

Vacancies will be filled in the following specialty areas:

Independent Office of Appeals, Operations Support, Business System Planning (BSP) - Case Management Team

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

• Serves as Deputy Product Manager (DPM) for Passive and Instrumentation Radars (PIR) Product Office.
• Provides overall direction and guidance for the development, acquisition, testing, product improvements, fielding, and sustainment of the Range Replacement Radar Program (RRRP) and Army Long-Range Persistent Surveillance (ALPS) Programs.
• Oversees planning, cost estimating, program planning, programming, budgeting, program integration, interoperability and oversight of radar programs.
• Directs the development of life cycle documentation in support of major program milestones.
• Serve as advisor to the PIR Product Manager; providing status of projects, progress made, projected future plans, and problems.

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Ogden Accounts Management

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

This position is located at the Alvin C. York VA located in Murfreesboro , TN.

Assistant Nurse Pay Schedule NT54

The Assistant Nurse Manager serves as an assistant with in line authority to the unit Nurse Manager in providing leadership and direction to Nursing staff. The Assistant Nurse Manager is accountable for adhering to established policies, standards of care and standards of practice; demonstrating leadership in improving nursing care. The Assistant Nurse Manager is accountable for the administration, management, supervision and evaluation of both nursing care and nursing personnel on his/her designated unit. The Assistant Nurse Manager demonstrates, promotes, creates and ensures a culturally diverse workforce in which the values and needs of all individuals are respected. The Assistant Nurse Manager provides an environment that fosters employees to perform to their full potential, while ensuring that employees are adhering to all policies and procedures of the organization.

Preferred Experience
Primary/Specialty Care experience
Charge Nurse Experience
Supervisory Experience
Bachelors in Nursing (BSN)




VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Based on the needs of the service
Telework: Ad hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact visn9hredrp@va.gov, the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Austin Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

• Incumbent may be required to float to any or all of the following areas but not limited to: Birthing Center, Outpatient Department including Cibecue Health Center, Procedure Room, Family Care Unit, Ambulatory Surgery Department, Post Anesthesia Care Unit, Public Health Department (PHN), and Emergency Department.
• Provides specialized nursing care to patients in a ward of a hospital with injuries, illnesses or attitudes that
  require adaptation of established nursing procedures.
• Sets up and operates specialized equipment, including but not limited to: cardiac monitors, pulse oximeters, apnea monitors, non-invasive blood pressure machines, rapid intravenous infusion pumps, suction equipment, EKG machines, splinting and casting equipment, small volume nebulizers, feeding pumps, baby warmers, blanket warmers, and fetal monitors.
• Serves as the Supervisory Nurse with responsibilities of assuring House Manager functions are provided and for accomplishment of work planning, direction, human capital management and performance evaluation.
• Maintains unit specific records for assignments, work schedules, patient and staff census, patient transfers/admissions/discharges and unit checklists.

WHAT IS THE HEADQUARTERS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

Chief Operations Officer

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.