Total 367 Manager level Customer Service job vacancies in WA - Regional - Geraldton

Perth







The time to join Synergy has never been more exciting because youll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by . We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia. Synergy is proud to be Western Australias largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the




... Click here to view more detail / apply for Manager Customer Business Readiness

05th November,
Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other SCC have an exciting opportunity for an experienced leader, in the new role of  Regional Clinical Support Manager - West,  to provide assistance in ensuring the delivery of high-quality care and compliance with accreditation standards across multiple Residential Aged Care Homes located in the Western Downs region. What can Southern Cross Care offer you?

Competitive salary package benefit of NFP salary sacrifice options
Hybrid work environment
Financial support programs
Supportive organisation with great staff culture
Ongoing individualized training and mentoring programs
Employee Assistance Program for employees and their families
Purpose driven organisation making a real difference
About the role Working collaboratively with the Regional Operations Managers, in this role you will 
... Click here to view more detail / apply for Regional Clinical Support Manager ? West

Job No:
North QLD
Permanent Full Time
Call Centre, Insurance
Pay Band 6













Permanent role
Exciting opportunity to play a lead role in the opening a new regional site for the Suncorp Group
Contribute to a strong collaborative and supportive culture
Collaborate across the AAMI, Suncorp & GIO National Centres to build consistency of operations and that best practice is applied to the day-to-day running of our inbound contact centres
Work from home and office
Townsville location opening early

The purpose of this crucial role is to be the Contact Centre Manager in our new Townsville regional hub for the Suncorp Group. This role sets the tone and culture for our business and




... Click here to view more detail / apply for Contact Centre Manager

Position: Customer Service Manager


Location: Osborne Park, Western Australia
Employment Type: Full-Time
Salary Range: $80,000 - $90,000 annually + Super.

Company Overview:
Next Bike Australia PTY LTD is a leading provider in the cycling industry, offering innovative and tailored solutions to our global client base. With operations spanning across multiple countries, we pride ourselves on delivering exceptional service and fostering long-term relationships with our customers worldwide.
Position Overview:
We are seeking a highly experienced and internationally seasoned Customer Service Manager to join our dynamic team in Perth. The successful candidate will be responsible for overseeing and enhancing our customer service operations, with a specific focus on integrating international best practices. This position is crucial in supporting our expanding global clientele and ensuring seamless customer interactions across multiple time zones and regions.
Key Responsibilities:
• Lead and manage the customer service team to deliver high-quality support to both local and international clients.
• Develop and implement strategies to improve customer satisfaction and loyalty, ensuring adherence to global service standards.
• Coordinate and collaborate with teams across various countries to streamline processes and resolve cross-border client issues.
• Utilize international experience to tailor service approaches to diverse cultural and regional customer needs.
• Establish and monitor key performance indicators (KPIs) to ensure the team consistently meets service delivery targets.
• Oversee customer feedback mechanisms and ensure continuous improvement in service delivery.
• Train and mentor, the customer service team, incorporating global best practices and tools for customer relationship management.
• Manage escalated customer complaints and issues, ensuring swift and satisfactory resolution.
• Regularly liaise with stakeholders in other countries to ensure a cohesive global customer service strategy.
• Stay updated on industry trends and regulatory requirements, ensuring the company remains compliant with relevant standards.
Key Requirements:
• Minimum 2 years of international customer service management experience, with a proven track record of overseeing diverse teams and client bases.
• Experience working within global markets, preferably with exposure to US, UK, European, or other international customer service operations.
• Strong leadership skills with the ability to inspire, motivate, and manage a team across various levels.
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders from different cultural backgrounds.
• Proficiency in customer relationship management (CRM) software and global customer service systems.
• Demonstrated ability to handle high-pressure situations, particularly in resolving escalated customer complaints across different regions.
• Strong analytical and problem-solving skills, with a focus on continuous improvement of service delivery.
• Familiarity with Australian customer service standards and local market preferences is desirable but not essential.
•
Why Join Us?
• Be a part of an internationally focused company with a strong commitment to customer service excellence.
• Opportunity to bring your global expertise to a rapidly growing market in Australia.
• Work in a supportive and dynamic environment where innovation and improvement are encouraged.
• Competitive salary and benefits package, with opportunities for career progression.


Application Process:
Interested candidates are invited to submit a detailed resume and cover letter, highlighting their international experience and how it aligns with the position requirements. Please include specific examples of how you have successfully managed customer service operations across different countries.

Country:  Australia







Location:  Newcastle, NSW, Australia







Location details:  Sandgate







Employment type:  Undefined term







Full-time/part-time position:  Full time







Workplace Type:  Hybrid

















Konecranes and Demag is committed to lifting businesses. For the last 100 years we have been serving a broad range of customers around the world. With 16,000 employees in almost 50 countries, we have an enormous global network. This means, that as an employee





... Click here to view more detail / apply for Service Manager

Kiama world of learning is a beautiful cosy centre with a wonderful warm team to work with. We are looking for a nurturing an skilled centre manager to join the team.
Our Opportunity
Are you a skilled and experienced Early Childhood Education professional with a passion for leading and developing a team? We are seeking a dynamic and proactive Centre Manager at Kiama World of Learning to join our team and oversee the operation of our licensed childcare centre of 39 places.
As a Centre Manager, you will be responsible for leading and supporting a team of Childcare Educators and Teachers, as well as ensuring the delivery of high-quality care and education to children ages 6 months to 5 years old with operating hours from 7:30am- 6:00pm Our Support
At G8 Education we support you, and upon commencement you are enrolled into our 6-month Centre Manager First ... Click here to view more detail / apply for Centre Manager | Parental Leave Cover

Rewarding opportunity for an RN to finally have the perfect work-life balance no more shift work, all day shifts between Monday Friday

Permanent position with guaranteed hours and stability in our Home Care team
Maximise your take-home pay with NFP salary packaging
Enjoy a work-life balance with day shifts

Clinical Care Manager - what's involved in the role?
Manage the Clinical Care of clients in the Illawarra Region for HammondCare at Home. This is a Full time position across Monday to Friday pm

This is the perfect position for a Registered Nurse who is looking for more stability and a work-life balance No more shift work or night shifts!
Responsible for the clinical assessment of each Home Care Package client, ongoing clinical support/advice and hands-on clinical care as required
Support with COVID escalations and care worker education.
The Clinical
... Click here to view more detail / apply for Clinical Care Manager

HammondCare is currently looking for an experienced Residential Manager to lead and inspire the team at Horsley
This role works within the Mission in Action of HammondCare to lead, motivate and empower staff to deliver high quality and individualised care to the residents in a calm, supportive and safe environment. The role is accountable for oversight of all aspects of clinical care provision, direction and performance of the Residential home.
To be successful in this role, you will have:

Registered Nurse with current AHPRA registration
Experience in aged care as a Residential Manager, ideally with Dementia experience
Demonstrated ability to lead, manage, motivate and develop a team
Commitment to engage and align with HammondCares Christian Mission, Motivation and Mission in Action
Strong negotiation and conflict resolution skills
High level communication and interpersonal skills
Ability to work independently and as part
... Click here to view more detail / apply for Residential Care Home Manager

Provide professional, capable and aligned leadership for your team in support of HammondCares Mission and Mission in Action

Permanent position with guaranteed hours and stability in our Home Care team
Maximise your take-home pay with NFP salary packaging
Enjoy a work-life balance with set shifts and hours

Care Team Manager - what's involved in the role?
Reporting to the Area Manager, the Care Team Manager (HammondCare At Home) is respnsible for leading, supporting, and mentoring their team as well as ensuring they have a good understanding of individual client needs and preferences and are able to provide services tailored to the needs of individual clients. The role will also manage the recruitment of new Care Workers and ensure all working validations, education, development plans and resources are available.
The role is offered on a Permanent Full-time basis and is located at our Hunter ... Click here to view more detail / apply for Care Team Manager ? Hunter

Join our team in Milestones Early Learning Armidale!
Join our team in Milestones Early Learning Armidale!
Support our experienced Centre Manager and friendly team by leading the way in early childhood education - where every child's journey matters!
We are seeking a passionate and experienced ACM for our 90-place centre
Affinity Advantages

50% discount on childcare fees from your first day.
Scholarships for Bachelor or Master's degree in early childhood education.
Extensive training and development opportunities, with 50% of our promotions from within.
Access to Affinity Learning Academy fully funded and accredited Leadership and Management courses, to advance your career.
Career progression opportunities to work towards a management role e.g. Centre Manager/ Senior Centre Manager/ Area Manager/ Quality Advisor.
30% discount on 12-month membership with Goodlife or Fitness First.
Benefit from wellbeing initiatives with partners like TELUS Health, Bupa insurance benefits, and discounts
... Click here to view more detail / apply for Assistant Centre Manager

Posted Date:  23 Nov







Location:  Tomago, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with in house RTOs, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, were Made for More. About the role WesTrac




... Click here to view more detail / apply for Customer Support Manager

Target Business Services
Location: 1/15 Alloa Rd, Maddington, WA 6109, Perth
Salary: $74,000 plus 11.5% Superannuation

Our client AHS Works Pty Ltd, operating as Great Aussie Patios, specializes in design and installation of patios, carports, pergolas and outdoor living solutions. The business has been successfully operating in this industry since 2000 and has built a solid reputation for delivering quality products and exceptional customer service.

With a strong emphasis on customer satisfaction and innovation, Great Aussie Patios has built a stellar reputation for its exceptional craftsmanship and commitment to excellence. By combining experience, dedication, and a customer-focused approach, the company continues to transform outdoor living areas for clients across the region.

As the Client Service Manager, you will play a pivotal role in maintaining and enhancing the customer experience at Great Aussie Patios. You will be responsible for overseeing customer service operations, ensuring seamless communication between customers and organizational units, and driving initiatives that align with customer expectations.

This role is ideal for an individual with a solid background in customer relations, team management, and strategic planning, who can thrive in a dynamic, client-focused environment.

Minimum Requirements:
• AQF Associate Degree, Advanced Diploma, or Diploma.
• Alternatively, at least three years of relevant experience can substitute for formal qualifications.
• A minimum of 2 years of relevant experience in a similar role is required.

Key Responsibilities:
• Develop and review policies, programs, and procedures to enhance customer relations and service standards.
• Lead, motivate, and develop the customer service team to ensure high levels of performance and satisfaction.
• Plan and implement after-sales services, focusing on customer satisfaction and the performance of goods and services provided.
• Identify opportunities to modify and improve services to better meet customer needs.
• Liaise with other organizational units and service agents to address and respond to customer expectations effectively.
• Oversee the resolution of customer complaints and ensure timely follow-ups to maintain customer trust and loyalty.
• Analyze customer feedback and market trends to recommend strategies for service improvement.
• Monitor customer service metrics and report on performance outcomes.
• Collaborate with marketing and sales teams to align customer service initiatives with broader business goals.
• Ensure compliance with company policies and industry regulations in all customer service processes.

Skills, experience and attributes:
To be considered for this opportunity you must have:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Proficiency in customer relationship management (CRM) software and tools.
• A proactive approach to identifying and addressing customer needs.
• High level of organizational and time-management skills.
• Ability to work independently and collaborate with cross-functional teams.

If you are passionate about delivering exceptional customer service and have the skills and experience required, please send your resume and cover letter to recruitment@targetbusiness.com.au.

AHS Works Pty Ltd is committed to equal opportunity employment and encourages candidates from all backgrounds to
apply.

Please note only shortlisted candidates will be contacted and your application will be treated as strictly confidential.

Do you have a passion service delivery and the ability to lead teams to success?  If so, we want you to join our team!?  
As the Assistant Service Delivery Manager you will support in the management of our catering services across 4 camps by ensuring the highest quality work is maintained across all site services; ensuring consistency & resident satisfaction.
This is a FIFO role from Sydney or Brisbane; or Canberra DIDO to NSW Snowy Mountains, working on a 14/7 11hour day roster.  
Who are we looking for? ? 
You will have extensive large scale hospitality experience across various service operations; a comprehensive understanding of regulations, standards & procedures across HSEQ, Food Safety & hygiene and astute commercial acumen to allow you to make key operational decisions.
As the Assistant Service Delivery Manager you will be a skilled client facing communicator with proven people ... Click here to view more detail / apply for Assistant Service Delivery Manager

Do you want to make a difference in the world and contribute to a sustainable future?  


We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.  


It?s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero ? enabling our customers to move towards zero emissions in mining and cement.  


We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.  

Job Scope:
The Service Line Manager (SLM) for Crushing Consumables will be responsible for the regional Service Line strategy and act as a main contributor to add a deep technical approach to the sales process. You will approach this task ... Click here to view more detail / apply for Service Line Manager Crushing Consumables ? APAC

Customer Service Team Leader
Division: Boral Resources QLD P/L
Department: CONCRETE QLD
Work type: Permanent - full time
Location: Townsville & Northern QLD



Your next opportunity
Are you ready to lead the charge in transforming customer service operations? We're seeking a dynamic Team Leader to spearhead the creation and implementation of cutting-edge systems and processes for our Customer Service Centre. In this pivotal role, you'll oversee incoming calls for Townsville Concrete Plants while shaping the foundation for future expansions to include more of our Regional Queensland sites. This is your opportunity to drive meaningful change and deliver exceptional customer experiences.
Ready to make an impact? Join us and be part of this exciting journey!
Your day will involve:

Establishing a Regional Call Centre: Lead the development and implementation of a call centre servicing regional Queensland,



... Click here to view more detail / apply for Customer Service Team Leader