WHAT IS THE TAXPAYER SERVICE (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Austin Accounts Management

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $78,820 Per Year (IR 7)

• The duties may include, but are not limited to:
• Responsible for managing Agricultural Quarantine Inspection (AQI) and/or Domestic programs as follows:
• Designing regulatory, survey, control, and/or eradication efforts.
• Representing Plant Protection and Quarantine (PPQ) in cooperative programs.
• Developing survey, treatment, and/or inspection initiative in order to facilitate exports of agricultural products.
• Overseeing the planning and management of inspections, treatments, and survey/eradication programs as well as the enforcement of quarantines.
• Providing guidance to the first-level supervisors who initiate and modify techniques and procedures to meet changing program requirements.
• Developing and maintaining cooperative relations with customers, stakeholders, regulated entities, and other Federal and local governmental agencies.

Starting at $103,409 Per Year (GS 13)

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Austin Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

Starting at $74,522 Per Year (IR 2)

WHAT IS THE COMMUNICATIONS AND LIAISON ( C&L) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Communications and Liaison, Stakeholder Liaison

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

Starting at $112,341 Per Year (GS 13)

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Austin Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Department Manager you will:

• Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates.
• Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate program implementation and effectiveness.
• Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems.
• Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
• Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors.
• Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
• Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions).
• Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
• Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices.

Starting at $72,553 Per Year (IR 2)

Lead/training duties and responsibilities include:

• Leads the activities of the production and service areas;
• Provides on-the-job, formal and informal training to lower graded food service works and documents training;
• Reviews daily work assignments and makes adjustments accordingly;
• Communicates instructions and information to employees concerning work to be accomplished;
• Relays any problems and/or events to supervisors and managers;
• Trains food service staff in safe food handling practices;
• Utilizes approved training programs and various training media;
• Completes safety and sanitation inspection checks;
• Ensures food production and service areas are properly set up;
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket;
• Observes work performance of employees and provides feedback to supervisors;
• Participates in performance improvement programs and documents quality improvement data;
• Performs other related duties as assigned.

Food service duties and responsibilities include:

• Sets up tray line station with correct supplies and food items;
• Serves food, cafeteria style;
• Breaks down and cleans assigned station;
• Sets up dining room tables for service;
• Prepares individual and bulk nourishments and supplemental foods/beverages;
• Determines the quantities of ingredients needed;
• Makes conversions between the metric system to standard system;
• Performs heavy duty cleaning tasks throughout food service areas;
• Provides assistance to cooks in the food preparation areas;
• Performs other related duties as assigned.

Work Schedule: Monday - Friday, 7a-3:30p, flexible based on training needs, Rotating Shifts
Position Description Title/PD#: Food Service Worker Leader and Trainer/PD99918S
Physical Requirements: Required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders and news powered cleaning equipment. Frequently lift or move objects waiting weighing 18 kilograms (40 pounds) and occasionally lift or move objects weighing more than 60 pounds.
Working Conditions: Work is performed in the kitchen areas. Steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and high humidity. Work area is well lighted and noise levels exist from food service activities. Danger of slipping on floors where food or beverages have been dropped. Regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering into walking refrigeration or freezing units.

Starting at $21.40 Per Hour (WL 4)

Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation. Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Want to use your innovative mindset to create a world class shopping experience for customers around the country? The Area Manager – Quality Assurance/Systems is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads phenomenally to remove obstacles for their team, inspiring them to work with passion. As a change agent and process pro, you’ll be on the front lines of the ever-changing retail industry. Reporting to the Operations Manager, you’ll lead your team in fulfilling our customer promise and empowering people around the country to save more and live better.

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).

• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.

• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).

• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.

• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.

• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

You’ll sweep us off our feet if…

• You’re an innovator and problem solver with an entrepreneurial spirit.

• You have a great eye for process flow and can spot bumps in the road.

• You’re organized, disciplined, and can manage competing priorities.

• You’re a master at making complex processes easily understood and executed by a team.

• You’re familiar with the ins and outs of fulfillment center operations.

• You know how to make a team feel like a family and integrate play into work.

• You have high standards lead by example and can hold a team accountable.

• You’re invigorated by challenges and are ready to engage at Fortune 1 scale.

You’ll make an impact by…

• Developing, engaging, and inspiring a world class team.

• Innovating the Supply Chain industry and executing on our Customer Promise.

• Living like an entrepreneur – running your business with precision and passion.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your schedule will be:

Fulfillment and Distribution Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned but will align with business needs.

Equal Opportunity Employer: 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 
 

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Join Walmart and your work could help over 260 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Inventory Management, Microsoft Office, Walmart Logistics Systems

Bachelors: Business, Bachelors: Logistics

Primary Location...

117 VALENTINE INDUSTRIAL PARKWAY EXTENSION, PENDERGRASS, GA 30567-0000, United States of America

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing daily activities and implementation of strategies for provider recruitment and contracting of physicians, physician groups and facilities. The maintenance of harmonious working relationships with various assigned providers; negotiating provider agreements; assigning responsibilities to team members; and for training, counseling, appraisals of staff and other supervisory responsibilities.

Required Job Qualifications:

• Bachelor’s degree in business or related field plus four years of health care administration or managed care experience.  Eight years of similar experience may substitute.
• Effective verbal and written communication skills to interact with all levels of corporate personnel and assigned providers.
• Demonstrated analytical abilities and proficient planning skills.
• Effective negotiation skills.
• Demonstrated ability to meet deadlines and work well under pressure.
• Team player/people oriented.
• Ability and willingness to travel, including overnight stays.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us as a Territory Manager and you won’t either.

 

About the Role:

Reporting to the Regional Sales Manager, you will be responsible for driving the commercial success of the Advanced Wound Care’s best in class portfolio of surgical products within a defined geographic area. You understand the importance of working with a team and will foster team effectiveness and accomplishment of goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within the territory.

Your Key Duties and Responsibilities:

• Promote and sell portfolio of surgical products and understand competitive landscape to achieve sales results, quotas/targets and profitability goals
• Develop new target accounts, establish new business and increase sales of current accounts
• Develop and maintain action plans (i.e., weekly, monthly, quarterly, yearly) by analyzing territory performance, sales and reports to identify the needs of specific accounts and discuss issues with Regional Sales Manager or Area Sales Director to help the organization achieve its annual sales goals. Identify, prioritize, pull-through, and close opportunities.
• Ensure effective utilization of the products by all trained Health Care Professionals within assigned territory
• Network and build relationships across multiple care settings (i.e. OR, Nursing Units, Physician Offices, Care Coordinators, Cath Lab, L&D, etc.), and use information gathered to build territory strategy.
• Maintains thorough knowledge and capabilities of the Company’s products, channels and methods of distribution
• Demonstrate a clear understanding of clinical evidence and articulate our evidence-based value proposition
• Demonstrates clinical understanding of targeted surgical procedures
• Optimize the utilization of educational and KOL events (i.e. Examples are Trade Shows, Local Presentation at OR Department Meetings, Educational Meals)
• Develop and cultivate KOL (Key Opinion Leader) relationships
• Keeps regional manager informed of territory progress on a regular basis
• Undertakes effective calendar planning and time management skills
• Attend national, regional, and local meetings as required. Represent ConvaTec in a professional manner at scheduled meetings
• Adheres to T&E Travel Policy, Company’s compliance policy and Standards of Business Conduct & Ethics including relevant industry Codes of Practice

Principal Contacts

Hospitals, Operating Room, WOCNs, Surgeons, Cath Lab, Physician Office, Wound Care Clinics, US Marketing, ASDs/RSMs, Sales Leadership Team, Channel Management Team, Corporate/Strategic Accounts Team

Travel Requirements: 50% of the time

 

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us as a Territory Manager and you won’t either.

 

 

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Position:

Customer Success Manager - ArrowSphere Deploy

Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

What You'll Be Doing:

• Help customers derive best value from our solutions by assisting them with successful onboarding
• Deliver effective training on the product capabilities to Customers and Partners
• Work with Product Delivery Team for implementations and customization requests
• Provide Product Release updates and drive additional value by encouraging deeper feature adoption
• Engage with customers consistently and effectively demonstrate and communicate ROI throughout the customer lifecycle
• Provide Cloud Governance reports and recommendations
• Build strong relationships with customers and internal teams (Product Management, DevOps, Engineering)
• Manage current accounts and nurture existing customers. Streamline and manage renewals, upsells and expansions
• Generate product training resources including Guides, Presentations, Videos
• Update Product related Best Practices and FAQs periodically
• Conduct periodic CSAT / NPS surveys. Synthesize customer feedback and quarterback experiences with internal teams on behalf of the customer

What We Are Looking For:

• Typically requires a 2 year degree and 3–5 years of experience or High school graduate with equivalent related experience. May require specific certifications
• Proven work experience in Customer Success at a US-based B2B Enterprise SaaS company, preferably in the cloud infrastructure domain
• At least 2+ years of experience in customer-facing roles (Customer Success, Account Management, Business Development)
• BA/BS degree or equivalent. MBA/Masters preferred
• Good exposure to cloud and Devops technologies (Such as AWS/Azure/GCP, CI/CD tools etc.)
• Cloud Certifications Preferred (AWS/Azure/OCI/GCP)
• Experience in collaborating with cross-functional teams (e.g., Sales, Product, Marketing, Services)
• Willingness to travel as needed
• Creativity in approach and in building customer relationships in ground-breaking new ways
• Impressive executive presence and excellent written and verbal communication abilities
• Strong Leadership and Negotiation skills
• Deeply data-driven, with a growth mindset, a keen eye for detail and a strong bias for action
• Passion for technology and experience with making an impact in a fast-growing B2B enterprise SaaS company
• Ability to create structure in ambiguous situations and architect effective processes

Work Arrangement:

• Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
•  Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off
• Tuition Reimbursement
• Access to Arrow’s Employee Discount Program
• Growth Opportunities
• And more!

$134,900.00 - $154,000.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

US-CO-Colorado (Remote Employees)

 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

DESCRIPTION:

This position leads a team of desk property claims service professionals to deliver outstanding customer service and business results.

JOB RESPONSIBILITIES:

• Leads their team to achieve goals and objectives by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Manage employee work schedules including assignments, training, vacations and paid time off, overtime and ensuring coverage for absenteeism.
• Contributes to the creation of strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending process improvements.
• Appropriately communicates information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.
• Develops critical skillsets of their team as well as assisting their team with career development goals.
• Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.
• Contributes to business goals, performance metrics, and effectively uses tools & technology.
• Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
• Partners with internal resources to facilitate claims resolution.
• Provides authority approval and claim handling guidance when applicable.

MINIMUM REQUIREMENTS:

• Bachelor's degree or equivalent work experience.
• 2-3 years of desk property claims to include personal lines claim handling and customer service.
• Strong analytical and problem-solving skills.
• Strong customer service skills.
• Demonstrated knowledge of Microsoft Office products.
• Must be a team-oriented individual to work with clients, other team members, and internal partners.
• Availability to work after hours and on the weekend as needed.
• Excellent verbal and written communication skills.
• Current TX and FL adjuster license or ability to obtain TX and FL adjuster license.
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• Ability to learn new technologies.

PREFERRED REQUIREMENTS:

• Prior experience leading desk claims professionals.
• 1-2 years desk property claims management experience.
• College degree
• Prior customer service experience.

BENEFITS:

Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, in accordance with Company policy.

Job Type: Full-time

Benefits:

• Dental insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Salary: 65,000.00 - 85,000.00

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Property Claims: 2 years (Required)
• Leaderhsip: 1 year (Preferred)

License/Certification:

• P&C or Adjuster License (Preferred)

WORKING CONDITIONS:

Work is conducted primarily in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.

TRAVEL REQUIREMENT:

Scheduled and non-scheduled travel is required in executing essential duties and responsibilities of this position. Flexibility in scheduling and travel, including potential extended overnight travel, is necessary to support any CAT efforts. Travel to facilitate client meetings, orientations, and resource allocation is required for large catastrophe events. 

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Work requires light lifting (10 – 20 lbs.), standing, walking, stooping, kneeling, reaching, fingering (keyboarding) and repetitive hand motion, grasping, talking, and hearing at normal speaking levels. Work requires visual acuity to read and prepare data and figures, transcribe words and numbers, view information on a computer terminal, read, operate office machines, and determine the accuracy and thoroughness of work.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for assisting the it product manager with lifecycle management of an it product (application family). Triaging inbound requests for the product manager (ie bug fixes or new projects). Acting as a proxy for the it product manager to interact with project teams and assisting the it product manager with the with the tactical activities related to product management.

Required Job Qualifications: * Bachelors Degree and 4 years product management experience, OR 8 years Information Technology, including 4 years product management experience. * Experience in application development platforms and/or languages (HTML/CSS/Java/ASP.Net/PHCSC/Ruby/C#). * Experience in cloud computing (SaaS / PaaS). * Experience in DevOps and/or continuous deployment and/or integration process and tools (Bamboo, jenkins, RallyDev, Jira). * Experience in integration technologies (Tibco/Informatica/CAS). * Experience in iterative, agile and/or scrum development. * Experience in knowledge of product-specific application architecture. * Experience in solution architecture. * Ability to tie together solutions across systems. * Application domain knowledge. * Program and/or project management. * Ability to influence. * Ability to prioritize and make trade-off decisions. * Adaptability and/or ability to manage change. * Creative thinking. * Leadership -- Effectively leads teams & people. * Problem solving / analytical thinking. * Teamwork and collaboration. Preferred Job Qualifications: * Bachelors or Masters degree in Computer Science, MIS, or Information Technology.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.