Total 11 Manager level Customer Service job vacancies in Guildford, GU1 1LJ

A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Support Manager to support the on-prem services and get involved in hands-on hardware/software support. This is a permanent role with a requirement to be in the office 5 days a week in Guildford.
The Role
As the IT Support Manager, you will be ensuring that the IT support functions professionally and provides quality service that meets the needs of the organisation. Your role would report into the IT Manager.
Daily responsibilities would include supporting the overall infrastructure, projects and to drive technological advancements through a best practice Service Framework, continuously reviewing and improving processes across the business.
Overall, the IT Support Manager position requires the day-to-day management of a junior member of the team An individual with a friendly personality and ability to communicate effectively across teams would be an asset.
What you'll need to succeed

• Experience working to imbed ITIL processes
• IT Service Desk experience
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Resilience
• Ability to prioritise and manage
• Develop, implement, monitor and maintain standards, processes and procedures
• Customer service experience

What you'll get in return

• Salary up to £55,000
• You will be based in the main IT department in Guildford
• Bonus scheme- 20%-30% of your basic paid based on the organisations profit made each year
• Pension scheme matching up to 10%
• Private healthcare and dentalcare
• Life Assurance
• Ongoing training and personal development
• Plus many other added staff benefits.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a highly skilled Estates Strategy Delivery Manager to oversee the delivery of development projects and estates strategy across Surrey and Sussex Police property portfolios. The successful candidate will play a key role in managing projects related to property disposals, refurbishments, new builds, and collaboration with other Blue Light Partners. This role will also involve strategic oversight of the estates masterplan, ensuring cost reduction, efficiency, and innovation in all aspects of project delivery.

• Deliver designated projects as outlined in the Surrey & Sussex Estates Strategy and Development Masterplan.
• Support the Estates Development & Strategy Manager in identifying suitable sites for maximising asset utilisation, income generation, or capital receipts.
• Manage a professional team to ensure successful delivery of projects in line with the communication strategy and risk management.
• Regularly review procedures to identify efficiencies and improvements.
• Provide strategic input for innovation in building utilisation, focusing on income generation, agile working, and business continuity.
• Manage budgets and financial planning for estate development projects valued at approximately £30m.

Essential Qualifications:

• Extensive experience in estates or construction programme management.
• Full membership of a professional body such as RICS or RIBA.
• Architectural, surveying, construction, or engineering degree or equivalent experience.

Experience and Skills:

• Proven experience in commercial real estate development, ideally in a public sector setting.
• Expertise in estate strategy, project management, risk management, and financial planning.
• Strong leadership and decision-making skills, with experience managing multi-site projects.
• Proficiency with MS Office, Auto-CAD, and project management software.
• Ability to travel to multiple locations across Surrey and Sussex.

• A proven track record of successfully managing Nurseries
• Montessori certification or an in-depth understanding and application of the Montessori philosophy
• Exceptional communication and interpersonal skills to foster positive relationships with children, parents, and staff
• Thorough knowledge of health and safety regulations, with a focus on maintaining an inclusive and secure environment for all
• Expertise in child development principles, with a demonstrated ability to design and implement age-appropriate activities that support learning and growth

• Company pension scheme
• Sick pay
• Training and development opportunities
• Employee assistance programme
• Company events

• Develop and execute a comprehensive and engaging curriculum aligned with Montessori principles to support children's holistic development and innate curiosity
• Lead, mentor, and support nursery staff, ensuring a nurturing and stimulating environment for both children and educators
• Uphold high standards of cleanliness, organization, and safety to create an enriching space for children to thrive
• Regularly assess children's progress, facilitate effective communication with parents, and ensure open and collaborative relationships within the nursery community
• Oversee administrative duties including budgeting, scheduling, and meticulous record-keeping to meet and exceed regulatory standards

Assistant Service Manager Vacancy - Guildford
Salary: £40,000 Basic OTE £40,000 and company benefits
Working hours: Monday to Friday, 8am - 6pm - full time, permanent position

OC18512

My client is recruiting for an Assistant Service Manager to join their Main Prestige Service Department in the Guildford area. An excellent opportunity for an Assistant Service Manager to join a high performing team. This role suits an Assistant Service Manager seeking a long term position.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This position will involve managing the front of house operation in a fast-paced working environment whist working closely with the Aftersales Manager.
• You will be responsible for managing a team of well performing Service Advisors whilst also being heavily involved in providing the highest standards of customer service to every customer.

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car/Commercial dealership as a senior Service Advisor/Service Team Manager
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background and the ability to display strong man management skills.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent

Job Title: Service Manager
Contract Type: Permanent
Salary: £35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role)
Working Hours: 37.5 Hours Per Week
Working Pattern: Monday to Friday, 9am - 5pm
Location: St Saviours, Guildford

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Service Manager

You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

About you

We are looking for someone with:

• Driving licence and access to a car for occasional travel in the area
• Experience of managing a team within a supported housing environment with a vulnerable and diverse group of customers
• Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results
• Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and gain improvements
• Have conflict resolution skills and be confident and consistent when making decisions
• Experience of reviewing, monitoring and evaluating outcomes in the delivery of support services
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvements

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Assistant Service Manager Vacancy - Guildford
Salary: £40,000 Basic OTE £40,000 and company benefits
Working hours: Monday to Friday, 8am - 6pm - full time, permanent position

OC18512

My client is recruiting for an Assistant Service Manager to join their Main Prestige Service Department in the Guildford area. An excellent opportunity for an Assistant Service Manager to join a high performing team. This role suits an Assistant Service Manager seeking a long term position.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This position will involve managing the front of house operation in a fast-paced working environment whist working closely with the Aftersales Manager.
• You will be responsible for managing a team of well performing Service Advisors whilst also being heavily involved in providing the highest standards of customer service to every customer.

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car/Commercial dealership as a senior Service Advisor/Service Team Manager
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background and the ability to display strong man management skills.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent

** Customer Support /Account Manager x2 **

IMMEDIATE START

• Salary upto £28k based on exp
• Full time office based role
• Located in Guildford Surrey

We're looking for 2 personable, enthusiastic and hard working Customer Support/Customer Account Manager to join an expanding Sales & Support Team based in Guyildford.

You must be a real hard worker, with a 'never give up' attitude, who is prepared to go the extra mile to support your customers.

This role involves understanding your customer's needs, supporting them with tailored solutions, and ensuring a high level of customer satisfaction.

The ideal candidate will have excellent communication skills, be able to identify growth opportunities within the customer base and have the ability to grow and maintain long-term customer relationships.

Essential Skills

• Enthusiastic, personable nature
• Customer service oriented
• Ability to think laterally under pressure with attention to detail

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• up to £38,000, based on a 45 hour contract
• Up to £31,000, based on a 36 hour contract

• Proven experience in early childhood education and child care management, minimum 2 years
• Level 3 Early Years qualification or above
• Strong leadership and communication skills
• A deep understanding of diversity, equality, and inclusion in early childhood education
• Knowledge of regulatory requirements for nurseries and child care facilities

• Career development opportunities
• Company pension scheme
• Wellbeing programme
• Discounted childcare

• Assist the Nursery Manager in overseeing the daily operations of the nursery
• Support and mentor nursery staff, ensuring they adhere to best practices and provide high-quality care and education
• Help develop and implement engaging and developmentally appropriate curricula
• Monitor and maintain a safe and inclusive environment for all children
• Collaborate with parents to ensure the individual needs of each child are met
• Assist in administrative tasks such as scheduling, budgeting, and regulatory compliance

** Care Home Facilities Management Manager ** (PFI Projects)

Facilities Management

Salary upto £65k + great benefits

Based in Kent

An opportunity has arisen for a FM Manager to join a national Construction firm within their Facilities Management Business. You will be working on PFI projects within the Care Home sector.

Ideally, you will based in or around the Kent area and will have the opportunity to travel across multiple sites/projects in the Region.

• Manage the specific delivery of those Hard and Soft FM Planned and Reactive Services to the Kent project
• Develop, manage and regularly review the Planned Preventative Maintenance
• Develop and maintain comprehensive asset registers as required
• Manage the receipt of tasks reported and follow through the same to completion
• Ensure that all contractual KPI's related to the service delivery to the project are met
• Manage the preparation and delivery of any Variations and Additional and Void Works generated in the project from inception to completion
• Manage the preparation and delivery of Lifecycle responsibilities in accordance with financial, procedural and operational obligations
• Identify and implement improvements related to resources and efficiencies in service delivery to the project
• Participate in all internal and external audits
• Manage relevant induction and training for new and existing staff
• Develop and manage a programme of Health and Safety inspections across the facilities and services
• Record details of shortfalls and identify improvements and report and document any Health and Safety Environmental incidents or non-compliances in line with Policies and Procedures
• Monitor and update the Compliance Tracker related to the project and participate in regular audits of the same to ensure the project meets the target set
• Manage and develop the day to day working relationships
• Participate in meetings with representatives
• Manage formal and informal meetings with specialist sub-contractors engaged in the delivery of the Services
• Engage in the procurement of sub-contractors
• Engage in the development and implementation of business plans and financial budgets related to the delivery of the Services
• Manage project budgets
• Participate in Business Development Activities as directed

Requirements:

• Relevant qualification in Facilities Management, Building, Engineering, or a related field
• Proven experience in Facilities Management within a PFI (Private Finance Initiative schemes) environment
• Strong leadership and management skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
• Solid understanding of Facility Management principles, practices, and guidelines
• Proficiency in Computer Aided Facility Management (CAFM) and other relevant software applications
• Strong analytical and problem-solving abilities, with a focus on continuous improvement
• Ability to prioritise tasks and meet deadlines in a fast-paced environment
• Willingness to work flexible hours and respond to emergencies outside of regular business hours, as needed

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.