Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation. Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Want to use your innovative mindset to create a world class shopping experience for customers around the country? The Area Manager – Quality Assurance/Systems is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads phenomenally to remove obstacles for their team, inspiring them to work with passion. As a change agent and process pro, you’ll be on the front lines of the ever-changing retail industry. Reporting to the Operations Manager, you’ll lead your team in fulfilling our customer promise and empowering people around the country to save more and live better.

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).

• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.

• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).

• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.

• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.

• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

You’ll sweep us off our feet if…

• You’re an innovator and problem solver with an entrepreneurial spirit.

• You have a great eye for process flow and can spot bumps in the road.

• You’re organized, disciplined, and can manage competing priorities.

• You’re a master at making complex processes easily understood and executed by a team.

• You’re familiar with the ins and outs of fulfillment center operations.

• You know how to make a team feel like a family and integrate play into work.

• You have high standards lead by example and can hold a team accountable.

• You’re invigorated by challenges and are ready to engage at Fortune 1 scale.

You’ll make an impact by…

• Developing, engaging, and inspiring a world class team.

• Innovating the Supply Chain industry and executing on our Customer Promise.

• Living like an entrepreneur – running your business with precision and passion.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your schedule will be:

Fulfillment and Distribution Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned but will align with business needs.

Equal Opportunity Employer: 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 
 

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Join Walmart and your work could help over 260 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Inventory Management, Microsoft Office, Walmart Logistics Systems

Bachelors: Business, Bachelors: Logistics

Primary Location...

117 VALENTINE INDUSTRIAL PARKWAY EXTENSION, PENDERGRASS, GA 30567-0000, United States of America

Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us as a Territory Manager and you won’t either.

 

About the Role:

Reporting to the Regional Sales Manager, you will be responsible for driving the commercial success of the Advanced Wound Care’s best in class portfolio of surgical products within a defined geographic area. You understand the importance of working with a team and will foster team effectiveness and accomplishment of goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within the territory.

Your Key Duties and Responsibilities:

• Promote and sell portfolio of surgical products and understand competitive landscape to achieve sales results, quotas/targets and profitability goals
• Develop new target accounts, establish new business and increase sales of current accounts
• Develop and maintain action plans (i.e., weekly, monthly, quarterly, yearly) by analyzing territory performance, sales and reports to identify the needs of specific accounts and discuss issues with Regional Sales Manager or Area Sales Director to help the organization achieve its annual sales goals. Identify, prioritize, pull-through, and close opportunities.
• Ensure effective utilization of the products by all trained Health Care Professionals within assigned territory
• Network and build relationships across multiple care settings (i.e. OR, Nursing Units, Physician Offices, Care Coordinators, Cath Lab, L&D, etc.), and use information gathered to build territory strategy.
• Maintains thorough knowledge and capabilities of the Company’s products, channels and methods of distribution
• Demonstrate a clear understanding of clinical evidence and articulate our evidence-based value proposition
• Demonstrates clinical understanding of targeted surgical procedures
• Optimize the utilization of educational and KOL events (i.e. Examples are Trade Shows, Local Presentation at OR Department Meetings, Educational Meals)
• Develop and cultivate KOL (Key Opinion Leader) relationships
• Keeps regional manager informed of territory progress on a regular basis
• Undertakes effective calendar planning and time management skills
• Attend national, regional, and local meetings as required. Represent ConvaTec in a professional manner at scheduled meetings
• Adheres to T&E Travel Policy, Company’s compliance policy and Standards of Business Conduct & Ethics including relevant industry Codes of Practice

Principal Contacts

Hospitals, Operating Room, WOCNs, Surgeons, Cath Lab, Physician Office, Wound Care Clinics, US Marketing, ASDs/RSMs, Sales Leadership Team, Channel Management Team, Corporate/Strategic Accounts Team

Travel Requirements: 50% of the time

 

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Our search for better is changing the lives of our customers. It’s changing the careers of our people too – creating new challenges and opportunities all the time. We’re a business that never stands still. Join us as a Territory Manager and you won’t either.

 

 

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Position:

Customer Success Manager - ArrowSphere Deploy

Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 109 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

What You'll Be Doing:

• Help customers derive best value from our solutions by assisting them with successful onboarding
• Deliver effective training on the product capabilities to Customers and Partners
• Work with Product Delivery Team for implementations and customization requests
• Provide Product Release updates and drive additional value by encouraging deeper feature adoption
• Engage with customers consistently and effectively demonstrate and communicate ROI throughout the customer lifecycle
• Provide Cloud Governance reports and recommendations
• Build strong relationships with customers and internal teams (Product Management, DevOps, Engineering)
• Manage current accounts and nurture existing customers. Streamline and manage renewals, upsells and expansions
• Generate product training resources including Guides, Presentations, Videos
• Update Product related Best Practices and FAQs periodically
• Conduct periodic CSAT / NPS surveys. Synthesize customer feedback and quarterback experiences with internal teams on behalf of the customer

What We Are Looking For:

• Typically requires a 2 year degree and 3–5 years of experience or High school graduate with equivalent related experience. May require specific certifications
• Proven work experience in Customer Success at a US-based B2B Enterprise SaaS company, preferably in the cloud infrastructure domain
• At least 2+ years of experience in customer-facing roles (Customer Success, Account Management, Business Development)
• BA/BS degree or equivalent. MBA/Masters preferred
• Good exposure to cloud and Devops technologies (Such as AWS/Azure/GCP, CI/CD tools etc.)
• Cloud Certifications Preferred (AWS/Azure/OCI/GCP)
• Experience in collaborating with cross-functional teams (e.g., Sales, Product, Marketing, Services)
• Willingness to travel as needed
• Creativity in approach and in building customer relationships in ground-breaking new ways
• Impressive executive presence and excellent written and verbal communication abilities
• Strong Leadership and Negotiation skills
• Deeply data-driven, with a growth mindset, a keen eye for detail and a strong bias for action
• Passion for technology and experience with making an impact in a fast-growing B2B enterprise SaaS company
• Ability to create structure in ambiguous situations and architect effective processes

Work Arrangement:

• Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
•  Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off
• Tuition Reimbursement
• Access to Arrow’s Employee Discount Program
• Growth Opportunities
• And more!

$134,900.00 - $154,000.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

US-CO-Colorado (Remote Employees)

 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

DESCRIPTION:

This position leads a team of desk property claims service professionals to deliver outstanding customer service and business results.

JOB RESPONSIBILITIES:

• Leads their team to achieve goals and objectives by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Manage employee work schedules including assignments, training, vacations and paid time off, overtime and ensuring coverage for absenteeism.
• Contributes to the creation of strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending process improvements.
• Appropriately communicates information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.
• Develops critical skillsets of their team as well as assisting their team with career development goals.
• Handles customer escalations, DOI complaints and claims with public adjuster or attorney representation.
• Contributes to business goals, performance metrics, and effectively uses tools & technology.
• Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
• Partners with internal resources to facilitate claims resolution.
• Provides authority approval and claim handling guidance when applicable.

MINIMUM REQUIREMENTS:

• Bachelor's degree or equivalent work experience.
• 2-3 years of desk property claims to include personal lines claim handling and customer service.
• Strong analytical and problem-solving skills.
• Strong customer service skills.
• Demonstrated knowledge of Microsoft Office products.
• Must be a team-oriented individual to work with clients, other team members, and internal partners.
• Availability to work after hours and on the weekend as needed.
• Excellent verbal and written communication skills.
• Current TX and FL adjuster license or ability to obtain TX and FL adjuster license.
• Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization.
• Ability to learn new technologies.

PREFERRED REQUIREMENTS:

• Prior experience leading desk claims professionals.
• 1-2 years desk property claims management experience.
• College degree
• Prior customer service experience.

BENEFITS:

Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, in accordance with Company policy.

Job Type: Full-time

Benefits:

• Dental insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Salary: 65,000.00 - 85,000.00

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Property Claims: 2 years (Required)
• Leaderhsip: 1 year (Preferred)

License/Certification:

• P&C or Adjuster License (Preferred)

WORKING CONDITIONS:

Work is conducted primarily in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.

TRAVEL REQUIREMENT:

Scheduled and non-scheduled travel is required in executing essential duties and responsibilities of this position. Flexibility in scheduling and travel, including potential extended overnight travel, is necessary to support any CAT efforts. Travel to facilitate client meetings, orientations, and resource allocation is required for large catastrophe events. 

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Work requires light lifting (10 – 20 lbs.), standing, walking, stooping, kneeling, reaching, fingering (keyboarding) and repetitive hand motion, grasping, talking, and hearing at normal speaking levels. Work requires visual acuity to read and prepare data and figures, transcribe words and numbers, view information on a computer terminal, read, operate office machines, and determine the accuracy and thoroughness of work.

Overview & Responsibilities

Position Summary:

The HR Manager develops, monitors and coordinates Human Resources policies & practices in a regional group to ensure achievement of business goals. Assists operating management in the interpretation and application of existing human resource policies, and applicable government regulations. Provides strategic and functional guidance of HR "best practices" to assist business regional leadership in meeting business objectives.

Role Responsibilities:

• Strategic partnering with regional leadership on all organizational related issues – from Org Planning & Design to Recruitment, to rationalizing HR policies

• Develops and executes people plan aligned with global and regional business objectives – organizational design, succession planning, talent management, high potential identification, etc.

• Utilizes global contacts and resources to ensure policies and procedures are in line with company initiatives.   

• Recruits, interviews and assists in selection of candidates for open position when requested by operating managers. Manages employment process to ensure a talented & diverse applicant pool.

• Advises on legal and organizational implications of various organization issues / challenges and provides solutions.

• Develops and harmonizes compensation plans within regions to help drive achievement of Business Objectives, while meeting local and regional practices.

• Identifies and implements performance management, training / employee developmental programs, to ensure region has the talent necessary to achieve their short-term and long-term business objectives.

• Participates in business unit HR leadership councils, committees and councils to support the human resource function.

• HR ‘champion’ of business strategy and culture change – leads the transformation.

Required Experience and Education:

• Bachelor’s degree in related field.

• Five years of experience in a regional HR position. 

• Working knowledge of HR practices and regulations within the designated region.

• Strong communication skills.

Preferred Experience and Skills:

• Experience supporting Union environments / locations.

• Experience with Workday.

• Background in oil and gas and / or manufacturing industries.

Equal Employment Opportunity

Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination. To learn more, click here.

Pay Transparency Nondiscrimination Provision
Elliott follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.

To learn more about our Job Applicant Privacy Notice, please click here.

No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group recruiting team will become the property of Elliott Group and no search fees will be paid. 

Position Title: Senior Manager, Customer Solutions, Wal-Mart & Sam’s Club
Location: Arkansas, Remote

Careers that unlock the magic of human connection 

Who we are 

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes! 

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business! 

The salary range for this role, based in Arkansas is $112,400.00 to $ 140,500.00 , range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

This position is dedicated to adding value to Customer and Pernod Ricard USA (PRUSA) by managing the Spirits Category business plan while assuring PRUSA business goals are met. The role will be responsible for supporting all Category Management responsibilities for the Customer account through the analysis of scan data, consumer insights, and industry trends to help uncover opportunities to drive sales and defend against competitive threats. The position may include some travel to key markets to review business performance, program opportunities, and assist markets in reaching goals within the Chain. Position will act in an independent advisory role but will be dedicated to working against supporting the retailer’s Category Management initiatives and will work closely with the Buying team.

Key components/skill sets needed include

• Category Management Knowledge: Ability to develop category strategies and go-to-market standards to provide insights of Consumer dynamics and provide recommendations to grow retailers business.
• Commercial Knowledge: Understanding of both retailer and distributor/wholesaler needs. In addition, broad understanding of marketplace dynamics, and previous experience in Bev Alc environment. Take part in the integration and planning between HQ and field as well as distributor to develop analysis and fact based tool kits to move business forward via category management processes.
• Analytical: Ability to gather, synthesize, analyze, and present data from multiple systems/sources (examples: Retail Link, Nielsen, Spectra, HH Panel, Account Sold, Shipment, Depletion, etc.) · Working knowledge of space management tools, ( ProSpace or Spaceman). · Working knowledge of market research techniques and approaches.

Major Responsibilities / Accountabilities

• Proactive management analytics in support of providing category insights and recommendations to assist in growing category sales.
• Manage the analysis and development of Category Planogram Process to maximize category sales.
• Provide ad hoc support to Buying team in terms of regional analyses, pricing analyses and special projects.

Key Competencies and Qualifications

- Education: Requires Bachelors Degree, MBA preferred.

- Experience / Background: Typically requires 7+ years of previous category sales analysis experience, in a wine and spirit sales environment preferred but not required. Previous experience in supporting the assigned account strongly preferred.

- Required Skills/Competencies: A successful individual will demonstrate exceptional skill in critical thinking and communication, as well as a high level of data analysis, problem solving and analytical reasoning. Ability to organize and manage work to achieve results and track performance so that problems are detected early or prevented entirely are key competencies for success.

• Must possess strong Computer skills with a proficiency in MS Office - Excel, PowerPoint, Word, and Outlook.
• A successful individual will demonstrate strong Nielsen / IRI analytical skills, Spaceman and other Category Management software application skills and have category management background.
• A successful individual will demonstrate excellent verbal and written communication skills, as well as outstanding aptitude for time management.

Working Conditions

• Travel to customer sites and field level surveys is sometimes required.

Ready to work with spirit? Read on…

Life and perks at Pernod Ricard 

Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.  

Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset. 

Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast. 

Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do. 

Our hybrid work style 

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm. 

  

Plus, great benefits and perks to toast to a life filled with support including: 

• Competitive compensation including performance bonuses 
• Domestic & international career development opportunities 
• Competitive paid time off plan + wellbeing days 
• Medical, dental, vision and life insurance
• Product allowance to enjoy on Pernod Ricard products   
• Gym reimbursement  
• Employee Assistance Program 
• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc. 

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support. 

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Job Posting End Date:

Target Hire Date:

2024-03-01

Target End Date:

Job Description

Sr. Manager, Customer Data Platform (CDP) & Marketing Automation (MA), US Pain Business Unit

Vertex is seeking a talented leader to join our US Pain Business Unit to support our journey to bring forth new options for the treatment of pain. The Sr. Manager, CDP & MA will be an integral part of the US Pain Marketing Team, which is preparing for potential commercialization of an investigational novel selective inhibitor of NaV1.8 in acute pain. This role will be part of a small team of Product Owners that will support other core marketing technology platforms and will drive the evolution and implementation of our innovative go to market model that focuses on a lean in-person presence supplemented by robust digital engagement. This individual will set the vision and roadmap for our CDP & MA platforms to drive an optimized customer experience across the patients & healthcare professionals we seek to engage. We are seeking a candidate that has a strong experience and background in marketing technology with a specific focus on scaled digital customer engagement. This candidate should have experience in working in commercial business units, demonstrated success in educating and coaching teammates, and the ability to thrive in a fast-paced, innovation-driven environment.

This role reports to the Director, Digital Customer Experience for the US Pain Business Unit and is based out of our Boston, MA HQ.

For more information about Vertex’s pain program, visit https://www.vrtx.com/research-development/pipeline/pain/.   To learn more about working at Vertex and our commitment to a vibrant and inclusive culture, visit https://www.vrtx.com/working-here/inclusion-diversity-equity/.

Key Responsibilities

• Create and communicate a product vision and strategy that outlines the short- and long-term direction and goals for the CDP & MA platforms
• Define and prioritize the product roadmap for the Customer Data platform (CDP) & Marketing Automation (MA) platforms and ensuring alignment with the overall business goals and strategies
• Collaborate with cross-functional teams, including marketing, sales and DTE (IT), to ensure the product aligns with business needs and technical requirements
• Develop use cases aligned to marketing team objectives and drive consensus with relevant internal stakeholders to align on feasibility and implementation plan
• Ensure maintenance of detailed product backlog, including user stories, epics, and acceptance criteria, in collaboration with the development team
• Define and measure key performance indicators (KPIs) to assess the product's success and make data-driven decisions for continuous improvement
• Provide training and support to internal teams and customers to maximize the value of the marketing automation platform
• Manage expectations and feedback acting as a bridge between stakeholders to ensure effective communication of product updates and milestones effectively
• Participate in all aspects of agile process including sprint planning and retrospective meetings to ensure efficient development cycles and prioritized features based on business and customer needs
• Provide strategic input that helps manage the relationship with the MA & CDP vendors to evaluate potential platform updates or upgrades and recommendations on their implementation.
• Ensure compliance with relevant data protection and privacy regulations in the implementation of marketing automation features (e.g., HIPAA)
• Stay informed about industry trends, emerging technologies, and best practices in CDP & MA to identify opportunities for innovation
• Foster a culture of innovation, teamwork, and customer-centricity within the product team and across the organization
• Escalate any identified risks/dependencies to Vertex (e.g., dedicated resources)
• Cultivate strong partnerships with cross-functional teams to support business goals and engage above role including close partnership with the field, patient, disease education and program counterparts, serving as a peer leader on the marketing and launch readiness teams
• Role models and instills a culture of compliance focused on ethics and integrity in all we do

Education and Experience

• Bachelor's degree
• 5+ years of work experience working with marketing technology platforms with a specific focus on CDP and MA technology platforms
• Healthcare/biopharmaceutical experience is strongly preferred
• Experience establishing and gaining cross-functional and leadership alignment on a marketing technology product vision, roadmap and implementation plan in a matrixed organization
• Ability to effectively translate commercial business requirements into articulate functional requirements to ensure alignment on stated business objectives across teams
• Entrepreneurial spirit and courage to challenge the status quo to develop innovative and focused approaches to enable launch through data and technology, regular measurement of results and pivoting based on our test and learn strategy
• Strong written and verbal communication skills, with the ability to connect with senior leaders as well as more varied large audiences
• Comfortable working in a highly collaborative and results-driven environment within a growing business unit where we are concurrently learning & building as we drive towards product launch
• Demonstrated understanding of the legal, regulatory, privacy, and compliance requirements within the life sciences industry specific to the use of marketing technology platforms
• Travel Requirements: Ability to travel 10 - 20%

#LI-KM3

Company Information

Position Title: Manager, Customer Development, LA
Location: Southern California / Los Angeles, Remote
 

Careers that unlock the magic of human connection 
 
Who we are

 

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes! 
 
Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business! 

The salary range for this role, based in California is $86,200.00 to $107,700.00 , range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

At Pernod Ricard USA, we have accelerated and transformed our organization around experiences of conviviality, placing the consumer at the heart of our business model. The Customer Development Manager plays a critical role in our mission to leverage the power of the complete portfolio to beat the market, ensuring that our customers have the right spirit to match every moment of conviviality. The Customer Development Manager will drive frontline business in top accounts within designated market and areas of responsibility. Serving as the key point of contact in large on-premise key accounts, this role leads customer-facing consultative selling, trade engagement, and consumer activation for the full PR (Pernod Ricard) portfolio. The successful candidate collaborates closely with local market leadership and acts as the connector between our portfolio of brands, the trade, and our consumers. This position is an innovator, continuously identifying and acting on novel opportunities in market for portfolio growth and increased brand visibility. This position reports directly to the Senior Manager, Customer Development.

Major Responsibilities / Accountabilities

• This position conducts customer-facing consultative selling to drive optimal total PR USA portfolio (spirits, wines, and champagnes) penetration and long-term growth in designated outlets
• Drive total portfolio penetration and velocity year-round by acting as a consultative advisor to designated on-premise accounts
• Call on assigned accounts with regularly frequency and act as their main PR USA point of contact
• Lead customer meetings as a consultative partner through understanding their business processes, plans, needs and how the full PR portfolio can play in their outlet
• Execute monthly and quarterly programs per guidance from market’s Sales Leadership; activate brand-specific programs based on key priority periods with trade & consumers, incl. samplings
• Drive menus / features year-round with channel-specific trade & consumer programming
• Thoughtfully increase brand visibility with POS in key accounts
• Create and maintain relationships with key stakeholders and local trade within account universe and geographic area
• Act as market liaison between PR USA brands and trade / consumers
• Maintain and grow a diverse trade network in assigned geographic area
• Work in collaboration with PR USA trade education partners (Brand Ambassadors, Master Sommelier, Mixology & Education) to drive trade education in support of broader PR brand building among the trade
• Maintain broad awareness of industry, on-premise channel, and category trends
• Collaborate with local Distributors to ensure customer follow-through and support
• Identify and act on new opportunities in market for portfolio growth opportunities
• Serve as a product knowledge expert for PRUSA brands across the full portfolio incl. upcoming innovations

- Uphold responsibility for key administrative, financial, and operational tasks, including:

• Management of assigned portfolio / brand activation budgets and assigned T&E budgets
• Management of POS materials and preparation of POS orders in-time with POS cycles, in partnership with Commercial Planning & Operations team in the Division
• Support of PR USA and Distributor teams for essential distributor meetings and work withs
• Tracking of key customer and distributor meetings and deadlines for quarterly / annual plans
• Overseeing tracking of activation-oriented budgets and spend within limits

Job Requirements

• The role requires a highly motivated self-starter with strong organizational, interpersonal, and communication skills, as well as the ability to influence others.
• Individual must have a strong ability to collaborate effectively across functions with passion, charisma, and enthusiasm.
• The role requires the incumbent to be data driven and analytically savvy.

- Education: Bachelor’s degree preferred.

- Experience / Background: Minimum 2-3 years of work experience in relevant sales capacity, preferably in alcohol beverage or consumer goods industry.

- Travel: This position may travel up to 30% of the time.

- Schedule Flexibility: Able to work evenings and weekends as required by account universe.

Ready to work with spirit? Read on…

 

Life and perks at Pernod Ricard 

 

Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.  

Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset. 

Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast. 

Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do. 

 

Our hybrid work style 

 

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm. 

  

Plus, great benefits and perks to toast to a life filled with support including: 

• Competitive compensation including performance bonuses 
• Domestic & international career development opportunities 
• Competitive paid time off plan + wellbeing days   
• Medical, dental, vision and life insurance 
• Product allowance to enjoy on Pernod Ricard products   
• Gym reimbursement  
• Employee Assistance Program 
• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc. 

 

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support. 

 

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Job Posting End Date:

Target Hire Date:

2024-03-01

Target End Date:

Position Title: Manager, Customer Development
Location: Seattle/Bellevue Area, WA, Remote

Careers that unlock the magic of human connection 

 

Who we are 

 

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes! 

 

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business! 

 

 

The salary range for this role, based in Washington is $82,200 to $102,800., range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

At Pernod Ricard USA, we have accelerated and transformed our organization around experiences of conviviality, placing the consumer at the heart of our business model. The Customer Development Manager plays a critical role in our mission to leverage the power of the complete portfolio to beat the market, ensuring that our customers have the right spirit to match every moment of conviviality. The Customer Development Manager will drive frontline business in top accounts within designated market and areas of responsibility. Serving as the key point of contact in large on-premise key accounts, this role leads customer-facing consultative selling, trade engagement, and consumer activation for the full PR (Pernod Ricard) portfolio. The successful candidate collaborates closely with local market leadership and acts as the connector between our portfolio of brands, the trade, and our consumers. This position is an innovator, continuously identifying and acting on novel opportunities in market for portfolio growth and increased brand visibility. This position reports directly to the Market Manager, WA.

Major Responsibilities / Accountabilities

• This position conducts customer-facing consultative selling to drive optimal total PR USA portfolio (spirits, wines, and champagnes) penetration and long-term growth in designated outlets
• Drive total portfolio penetration and velocity year-round by acting as a consultative
• Advisor to designated on-premise accounts
• Call on assigned accounts with regularly frequency and act as their main PR USA point of contact
• Lead customer meetings as a consultative partner through understanding their business processes, plans, needs and how the full PR portfolio can play in their outlet
• Execute monthly and quarterly programs per guidance from market’s Sales Leadership; activate brand-specific programs based on key priority periods with trade & consumers, incl. samplings
• Drive menus / features year-round with channel-specific trade & consumer programming
• Thoughtfully increase brand visibility with POS in key accounts
• Create and maintain relationships with key stakeholders and local trade within account universe and geographic area
• Act as market liaison between PR USA brands and trade / consumers
• Maintain and grow a diverse trade network in assigned geographic area
• Work in collaboration with PR USA trade education partners (Brand Ambassadors, Master Sommelier, Mixology & Education) to drive trade education in support of broader PR brand building among the trade
• Maintain broad awareness of industry, on-premise channel, and category trends
• Collaborate with local Distributors to ensure customer follow-through and support
• Identify and act on new opportunities in market for portfolio growth opportunities
• Serve as a product knowledge expert for PRUSA brands across the full portfolio incl. upcoming innovations

- Uphold responsibility for key administrative, financial, and operational tasks, including:

• Management of assigned portfolio / brand activation budgets and assigned T&E budgets
• Management of POS materials and preparation of POS orders in-time with POS cycles, in partnership with Commercial Planning & Operations team in the Division
• Support of PR USA and Distributor teams for essential distributor meetings and work withs
• Tracking of key customer and distributor meetings and deadlines for quarterly / annual plans
• Overseeing tracking of activation-oriented budgets and spend within limits

Job Requirements

• The role requires a highly motivated self-starter with strong organizational, interpersonal, and communication skills, as well as the ability to influence others.
• Individual must have a strong ability to collaborate effectively across functions with passion, charisma, and enthusiasm.
• The role requires the incumbent to be data driven and analytically savvy.

- Education:

• Bachelor’s degree preferred.

- Experience / Background:

• Minimum 2-3 years of work experience in relevant sales capacity, preferably in alcohol beverage or consumer goods industry.

- Travel:

• This position may travel up to 30% of the time.

- Schedule Flexibility:

• Able to work evenings and weekends as required by account universe.

Note: All interested candidates must be within geography. No relocation will be provided.

Ready to work with spirit? Read on…

 

Life and perks at Pernod Ricard 

 

Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.  

Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset. 

Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast. 

Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do. 

 

Our hybrid work style 

 

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm. 

  

Plus, great benefits and perks to toast to a life filled with support including: 

• Competitive compensation including performance bonuses 
• Domestic & international career development opportunities 
• Competitive paid time off plan + wellbeing days   
• Medical, dental, vision and life insurance 
• Product allowance to enjoy on Pernod Ricard products   
• Gym reimbursement  
• Employee Assistance Program 
• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc. 

 

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support. 

 

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Job Posting End Date:

Target Hire Date:

2024-03-01

Target End Date:

Position Title: Senior Manager, Customer Development, STX

Location: Austin, TX, Remote

Careers that unlock the magic of human connection 

 

Who we are 

 

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, Beefeater® Gin, and Avión™ Tequila, as well as many more superior wines and exquisite champagnes! 

 

Working at Pernod Ricard is all about igniting conviviality in that all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Here, we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making a new friend every day, and realizing our potential as people and as a business! 

 

 

The salary range for this role, based in Texas is $118,300 to $147,900, range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

At Pernod Ricard USA, we have accelerated and transformed our organization around experiences of conviviality, placing the consumer at the heart of our business model. The Senior Manager, Customer Development plays an important role in our mission to drive the success of our complete portfolio across our entire customer base.

In summary, the Senior Manager, Customer Development plays a leadership role driving frontline business in top key accounts for the full PR USA portfolio, inclusive of Spirits, Wine, and Champagne. The position oversees a team responsible for the execution of best-in-class activation, consultative selling, and

programming execution in a designated region. The successful candidate is highly influential, collaborative, and coordinated with State and Distributor leadership to ensure optimized account coverage. This position will effectively plan, execute and track innovation launches and brand program goals, which lead to positive ROI and robust KPI reporting. This position reports directly to the Area Vice President or Area Director.

Major Responsibilities / Accountabilities

- Management of key accounts in assigned regions

• Vet the rigorously developed account list in assigned regions and identify and new key accounts to be added with high depletion and/or high potential.
• Track performance of key accounts and drive retail controllables for the full PR USA portfolio – inclusive of spirits, wine, and champagne – in assigned accounts.
• Assign key accounts to PR USA internal sales overlay team, matching our resources to the outlets with the highest potential for strong performance.
• Work with State and Market leadership to optimize account coverage between PRUSA Customer Development team and our Dedicated Distributor overlays.
• Maintain a broad awareness of competition, industry, on/off-premise channel, and category trends to ensure we remain competitive in the highest potential accounts.

- Oversee the PR USA internal sales overlay team accountable for customer-facing consultative selling to drive optimal total PR portfolio penetration and long-term growth in designated outlets

• Ensure there is compliance and consistency in data collection and tracking platform / tool used by team.
• Foster strong ways of working across internal PR USA Customer Development overlays and our Distributor team.
• Provide guidance on budgets and KPI’s; ensure activation spend is kept within budget; confirm positive ROI is within the guidelines / thresholds for proposed programs and activations.
• Conduct regular market visits to ensure compliance and success by spot-checking customer satisfaction; Support the Customer Development overlay in problem solving with key accounts.
• Collaborate closely with State and Market Managers through reporting on key account execution activities, successes, and market intelligence.
• Attend local Distributor meetings with State / Market Managers to report on key account execution (as needed).
• Utilize data dashboards to manage the productivity and effectiveness of immediate and overlay team against Brand and Portfolio programs in assigned accounts with local KPI setting, accounting for variances in account universe.
• Manage the Customer Success POS budget, ordering, logistics and distribution from HQ to local storage and distribution to key accounts.
• Identify opportunities for Brand Ambassador involvement in key accounts with high potential ROI.
• Coordinate with stakeholders in Commercial Planning & Operations and Field Marketing to ensure local needs are accounted for in L3F turns of programming.
• Provide sales enablement support through quarter turn of selling stories and localizing selling materials within guardrails.
• Coordinate with eCommerce to provide digital marketing assets and eCommerce support to Customers.

- Team leadership, coaching, development, and collaboration (for direct and indirect reports)

Overall:

• Drive corporate culture of inclusivity, high accountability, and high performance across team.
• Set consistent performance standards to drive PR USA beating the market and promote the consistent use of management dashboards to drive business decisions and monitor compliance / progress against goals.
• Reinforce ethical operations across team to ensure operation within full legal compliance with state and local regulations.

For Direct Reports:

• Increase performance impact through clear, strategically aligned objectives and key results (OKRs). Ensure OKRs are meaningfully and effectively prioritized and cascaded throughout the team.
• Conduct quality performance huddles, occurring monthly, with direct reports that focus on goal planning and tracking, employee development, and two-way feedback.
• Ensure decision-making is data driven.

For Indirect Reports (where there is strong cross-collaboration with stakeholders):

• Work closely with State and Market leadership to ensure high customer satisfaction, especially in outlets with high potential and top volume / NNS.
• Execute consistency in Customer Development operations through regular collaboration and check-ins with other Customer Development leads; partner with Activation and Education centers of excellence to promote, share, and leverage Activation best practices.
• Provide key Channel / Customer insights to appropriate Channel and Field Marketing Teams.

Job Requirements

• The ideal candidate will be a highly motivated self-starter with strong leadership, analytical, organizational, and interpersonal skills as well as the ability to collaborate effectively across functions with passion and enthusiasm. Strong entrepreneurial ability to work around obstacles, results driven, and a bias for action with a pilot/learn/scale approach.

- Education: Bachelor’s degree required.

- Experience / Background: Minimum 7-10 years of previous sales or management experience, preferably within the wine and spirit or consumer goods industry.

- Travel: This position may travel up to 50% of the time.

Required Competencies

- Functional Competencies

• The ability to foster trust and to influence diverse team members at all levels and across various functions; ability to leverage relationships to accelerate delivery; ability to use these skills to facilitate connection with internal and external stakeholders.
• Exceptional cross-organization consensus-building skills with the ability to gain buy-in and universal alignment.
• Strong financial and business acumen; understanding of State’s dynamics, subchannels, customers, distributors, and legal requirements.
• Management-level communication skills.
• Ability to anticipate needs of key customers and distributor partners; deliver proactively against their needs.
• Strong proficiency in problem solving, prioritization, and the ability to multitask in a rapid-changing environment.
• Experience coaching and leading teams, fostering an inclusive culture and environment.
• Entrepreneurial and able to thrive in ambiguity.

- Leadership Competencies

• Growth Mindset: Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Consumer Centricity: Building strong customer relationships and delivering customer-centric solutions.
• Drive Results: Consistently achieving results, even under tough circumstances.
• Deliver through collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
• Bold and Agile: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder; courageous; strong decision-making ability that keeps the organization moving forward.
• Grow Diverse Teams: Leverages and values diversity of profiles to build empowered teams and develops talents creating a sense of belonging to help them meet both their career goals and the organization’s goals.

 

Ready to work with spirit? Read on…

 

Life and perks at Pernod Ricard 

 

Proud to belong - Just as we help to create moments that matter for our customers, we lead by example every day...bringing our whole self to work and building bonds that celebrate the human spirit, diversity, and foster deep connections.  

Empowered to soar - We set high expectations and seek to get the most out of life. Through flexibility and a hybrid workstyle, as well as unique learning opportunities, generous tuition reimbursement, and one-of-a-kind learning programs, we passionately grow our skillset. 

Committed to care - We are deeply committed to the long-term sustainability of our people, our industry, and our planet. We call this return on responsibility. From environmental sustainability to supporting local communities, our commitment is steadfast. 

Inspired to dream - We treasure new experiences and are proud to develop as people, not job titles. From rich immersive learning programs in Paris to exciting high-profile events, we blend a love of exploration into all that we do. 

 

Our hybrid work style 

 

At Pernod Ricard North America, our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. Our hybrid teams will work remotely the majority of the time and unite on-site two days per week or 40% of the time. Our team is empowered to start and finish their day at a time that works best for their lifestyle with the whole team available during the core hours of 10am-3pm. 

  

Plus, great benefits and perks to toast to a life filled with support including: 

• Competitive compensation including performance bonuses 
• Domestic & international career development opportunities 
• Competitive paid time off plan + wellbeing days   
• Medical, dental, vision and life insurance 
• Product allowance to enjoy on Pernod Ricard products   
• Gym reimbursement  
• Employee Assistance Program 
• BetterUp Care wellness benefits including nutrition, sleep, executive coaching, etc. 

 

And much, much more! Check out PRUSABenefits.com to view our extensive people programs and support. 

 

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms.

Job Posting End Date:

Target Hire Date:

2024-03-01

Target End Date:

About Jerr-Dan, an Oshkosh company

For over 45 years, Jerr-Dan has redefined the vehicle towing and recovery industry. Few professions can match the heart and soul of a tow owner/operator. Day after day, night after night, these real-life road warriors rise to meet a world of challenges – the elements, passionate “customers,” competitors and the many documented dangers of driving – without hesitation or complaint, and without fail. Due to the extreme nature of their job, they have high expectations of themselves and those they work with. This is why Jerr-Dan relentlessly strives to build our trucks to exceed those expectations and promote along the road safety.  

As District Service Manager for JerrDan, you will be responsible for maintaining customer satisfaction and maximum service on all JerrDan products.  This role will provide field technical service and advice to customers while providing technical information, training, and manuals necessary for safe operation and proper maintenance of JerrDan products. This position will be remote on the west coast covering the west coast distributor network.

YOUR IMPACT

• Provide on-site formal service training and instruction on repair & maintenance of JerrDan products.

• Identify and resolve all problems relating to parts, service, and warranty including appropriate stocking levels of service parts.

• Responsible for collection and transmission of data relating to any specific service problems, design deficiencies, and general maintenance problems that may occur reported on the Service Request.

• Provide field technical service and advice to customer in compliance with predetermined sales obligations.

• Deal directly with distribution on end-user service problems.

• Provide distributors with the technical information and manuals necessary for the safe operation and proper maintenance of JerrDan products.

• Coordinate schedule changes with manager and company departments.

• Establish and provide training & service programs to instruct distributors in the proper maintenance of JerrDan products.

• Recommend modifications for JerrDan product improvements based on results and/or information obtained in the field.

• Assess product performance and customer satisfaction or dissatisfaction with JerrDan products.

• Communicate any other customer support problems or other issues to the appropriate internal department.

• Represent the Company at regional trade shows and open houses as required.

• Always maintain the goodwill of the customer and promote the sale of Company products to existing and potential customers.

• Develop and execute standard duty install training for distributors.

• Communicate with engineering on field service problems to better understand failures with in-service equipment.

• Support the onboarding and training of service / parts distributors.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience.

• Eight plus years of related work experience.

• Hydraulics, Electrical, and Mechanical work experience is preferred.

WHY JERRDAN, AN OSHKOSH CORPORATION COMPANY?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together.

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

 

Wir haben innovative und bewährte medizinische Lösungen zur Verbesserung der Leben, welche wir berühren: Convatec ist ein globales Medizintechnikunternehmen, das sich auf Lösungen und Technologien für die Behandlung chronischer Erkrankungen konzentriert und führende Positionen in den Bereichen Wundversorgung, Stomaversorgung, Kontinenz- und Intensivversorgung sowie Infusionsversorgung einnimmt .

Mit rund 10.000 Kolleginnen und Kollegen und dem Versprechen, für immer da zu sein, sind unsere Produkte und Dienstleistungen in über 100 Ländern erhältlich. Unsere Lösungen bieten eine Reihe von Vorteilen, von der Infektionsprävention und dem Schutz gefährdeter Haut bis hin zu verbesserten Patienten Erfahrungen und reduzierten Pflegekosten.

Das Unternehmen ist Bestandteil des FTSE 100 Index (LSE: CTEC) und erzielte 2022 einen Umsatz von über 2 Milliarden US-Dollar.

Um mehr über Convatec zu erfahren, besuchen Sie bitte http://www.convatecgroup.com.

Wir bei Convatec arbeiten in allen Bereichen daran, uns stets zu verbessern!

Unser Ziel: bessere Produkte, bessere Prozesse, bessere Ergebnisse - für uns und unsere Kunden. Dabei streben wir nach exzellenten Ergebnissen. 

Profitieren Sie von unseren gemeinsamen Erfolgen und werden Sie als Key Account Manager Advanced Wound Care in der Region Nord/Ost-Deutschland Teil des Teams bei Convatec.

IHRE AUFGABEN

• Umsatzverantwortung für definierte Kunden im Bereich Handel / Homecare
• Definition und Implementierung quartals- und langfristiger Geschäftspläne und Strategien pro strategischen Partner
• Exekution und Nachverfolgung von den Geschäftsplänen gemeinsam mit dem jeweiligen Außendienstmitarbeiter / Regionalleiter (Matrixfunktion).
• Enge Zusammenarbeit mit den anderen KAM
• Präsentationen bei Kunden und auf internen Meetings
• Führung von Vertragsverhandlungen mit Geschäftsführern im Bereich Handel
• Markt- und Wettbewerbsanalysen sowie entsprechende Ableitungen
• Weiterentwicklung der Strategien / Aktivitäten im Bereich Handel
• Sie berichten an den Head Key Account Advanced Wound Care

IHR PROFIL

• Mehrjährige und nachweislich erfolgreiche Tätigkeit im Key Account Management idealerweise Handel mit Medizinprodukten
• Verhandlungsstärke, ausgezeichnete Kommunikations- und Präsentationsfähigkeit sowie stark ausgeprägte analytische Kompetenz
• Profunde Erfahrungen in der Verhandlung sowie gute Kontakte mit Geschäftsführern
• Fundierte Kenntnisse des deutschen Gesundheitssystems (z.B. Erstattung)
• Sehr gute Kenntnisse über betriebswirtschaftliche Zusammenhänge
• Sie bringen sehr gute Kenntnisse in MS-Office, besonders Excel/PowerPoint und haben allgemein eine hohe technische Affinität im Umgang mit PC/Mobilen Endgeräten
• Hohe Reise- und Übernachtungsbereitschaft wird vorausgesetzt
• Ihre Deutschkenntnisse sind fließend in Wort und Schrift
• Sehr gute Englischkenntnisse runden Ihr Profil ab

 

UNSER VERSPRECHEN

 

Wir sind da, um das Leben der Menschen, mit denen wir in Berührung kommen, zu verbessern. Arbeiten Sie mit!

Weitere Informationen zu ConvaTec finden Sie unter: www.convatec.de

Wir bieten Ihnen:

• eine vielseitige und anspruchsvolle Aufgabe bei einem zertifizierten Top Employer
• die Möglichkeit in einem dynamischen und innovativen Umfeld zu arbeiten mit Freiraum für eigene Ideen
• eine professionelle und intensive Einarbeitung in unserem Münchner Büro
• einen Firmenwagen auch zur privaten Nutzung sowie repräsentative Arbeitsmittel
• einen Arbeitsplatz mit leistungsgerechter Vergütung

Nutzen Sie die Chance, durch unsere ambitionierten Ziele das Beste aus sich herauszuholen. Streben Sie nach höheren Zielen und übernehmen Sie Verantwortung. Ergreifen Sie die Initiative - wir werden Sie stets ermutigen und unterstützen, damit innovative Ideen verwirklicht werden können. 

Auch wenn es immer wieder Herausforderungen zu überwinden gilt – Ihre Arbeit, Ihr Engagement und Ihre Erfolge werden dazu beitragen, das Leben von Millionen Menschen zu verbessern. 

Stellen Sie sich der Herausforderung!

Hier werden Sie täglich Neues bewegen und bewirken.

#LI-Remote

#LI-LT1

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!