Total 253 Senior Executive level Customer Service job vacancies in London, London, EC2V 6DB

Clinical: The postholder will, together with colleagues, be responsible for the provision of services to the Guys & St Thomas NHS Foundation Trust to include: (a) Diagnosis and treatment of patients of the trust in such hospitals, health centres or clinics or other premises as required. (b) Continuing clinical responsibility for the patients in your charge, allowing for all proper delegation to, and training of, your staff. Training of junior staff: The postholder will take responsibility for the training and direction of junior staff allocated to him/her under aegis of the training plan that that postholder has agreed with their supervising consultant. Teaching: The postholder will be expected to contribute as appropriate in the teaching of undergraduate and postgraduate students. Clinical Governance: All medical and dental staff are expected to take part in clinical governance activity, including clinical audit, clinical guideline and protocol development and clinical risk management. They will be expected to produce evidence of their contribution in these areas and their audit of their own clinical work as part of their appraisal. More information can be found on the job specification

The Senior Governance Secretariat Officer will play a critical role in ensuring effective governance and decision-making within the NHS’s Federated Data Platform programme. This position involves planning and managing meetings, creating briefing packs, maintaining action logs, and liaising with stakeholders to drive progress between governance meetings.
• Hybrid role with flexibility for home working, alongside monthly visits to the NHS office at its new location.
• Band 7, ranging from £46,148 to £52,809, dependent on experience.
• Full-time, permanent position (37.5 hours per week).
• Forward planning and preparation for all governance meetings, including creating briefing packs and chair briefings.
• Manage action logs and follow up on action points between meetings to ensure progress.
• Provide expert secretariat support, including minute-taking and distributing meeting outcomes.
• Liaise with internal and external stakeholders to ensure effective communication and governance processes.
• Support the development of governance strategies and maintain the Terms of Reference for key groups.

The role is within NHS England’s Data and Analytics Directorate, which is driving transformation to improve the use of data in health and care. You’ll be working with the Federated Data Platform, a system designed to integrate data across Trusts and Integrated Care Boards to improve patient care and operational efficiency. The FDP connects systems that don’t usually communicate, enhancing care coordination and data-driven decision-making.

The Governance Secretariat Officer will:
• Plan and organise governance meetings, ensuring all necessary materials, such as briefing packs, are prepared in advance.
• Manage action logs, ensuring follow-up and progress between meetings.
• Act as secretariat for meetings, recording minutes, and disseminating outcomes.
• Develop and maintain governance strategies, ensuring governance processes are adhered to.
• Work closely with internal and external stakeholders to support effective governance practices.
• Maintain accurate Terms of Reference for key governance groups.

Essential Skills & Experience:
• Significant experience in coordinating projects and managing governance processes.
• Proven ability to handle complex meetings and senior stakeholders.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience in minute-taking and maintaining detailed records.
• Excellent communication skills, engaging with diverse stakeholders

Desirable Experience:
• Experience in healthcare or the public sector, ideally within the NHS.
• Familiarity with governance practices in the public sector.

Qualifications:
• Educated to degree level in a relevant subject or with equivalent experience.
• Postgraduate qualifications in governance or project management are desirable.

Next Steps:

We value independent thinking and risk-taking. We believe that every team member should have the opportunity to contribute and share their ideas. Our culture encourages a healthy work-life balance, and we strive to create an enjoyable and supportive working environment.

Visit our website at www.ardengemcsu.nhs.ukto learn more about who we are and apply.

Note: We are not sponsoring this position, so applicants must be UK residents.


This advert closes on Thursday 7 Nov 2024

Proud member of the Disability Confident employer scheme

Senior Payroll Officer
Location: London
Contract: Temporary (3-month initial)
Rate: £20-25 per hour (37hr week)
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Senior Payroll Officer to join the team on a temporary basis. The Senior Payroll Officer will assist and lead in some instances in end to end processes of the Council's payroll operations, ensuring that each stage of the payroll process is carried out efficiently, whilst complying with statutory regulations and council's policy.

Main Responsibilities

• Support the Payroll compliance officer in running the payroll - ensuring the delivery of a high quality, responsive and efficient payroll service.
• Reconcile all payroll payments to the general ledger and suggest adjustments to control accounts as appropriate - calculate and verify all statutory payment calculations and identify system anomalies in calculations and reporting where necessary.
• To support and test upgrades, system developments and statutory changes including user acceptance testing and ensuring user training requirements are met.
• To ensure system background data and system set up is maintained in line with the Council's requirements and to provide consultation to key stake holders on all payroll systems.
• To undertake quality assurance checks and identify service issues arising from analysis of the causes of self service payroll entry errors, complaints and working practices and develop proposals and plans for addressing and improving these.

Candidate Criteria

• Substantial experience in using complex computerised payroll systems in a large organisation
• Experienced in Local Government payroll at a similar level position
• Experience and knowledge of pensions administration in Local Government
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Our Public Sector Client based in North West London is looking for a Senior Service Charge Officer on an ongoing temporary basis.
Role Purpose:

• Ensure accurate calculation of annual estimated service charges for leaseholders and tenants.
• Timely production of demand notices and annual reconciliation of final statements in accordance with statutory requirements.

Key Responsibilities:

• Recruit, manage, and motivate the team, including performance reviews and identifying training needs.
• Agree on an annual service improvement plan and set objectives and performance targets.
• Collaborate with colleagues to deliver consistent service and maximise service charge income collection.
• Support the preparation of service charge accounts and provide commentary on major variances.
• Ensure all transactions are reviewed and journals actioned appropriately.
• Support the annual service charge budget setting process.
• Act on audit recommendations and build constructive relationships with auditors.
• Provide regular performance reports to internal and external clients.
• Stay updated on legislative changes and best practices, providing written reports on their impact.

Standard Responsibilities:

• Comply with the organisation's values, policies, and regulatory frameworks, including Code of Conduct, Health & Safety, Data Protection, and Equality and Diversity.

Person Specification:

• Qualified by experience or part-qualified accountant with a clear understanding of accounting.
• Knowledge of legislative background and best practices in service charges.
• Strong communication skills and experience with financial accounting systems (e.g., SUN, Vision, Northgate).
• Experience of managing staff and dealing with auditors.
• Advanced IT skills, including Excel and Word.

What you'll get in return
Flexible working options available, only 2 days in the office.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This post would be suitable for motivated doctors who have completed foundation and core medical competencies (or equivalent), have successfully passed parts 1 and 2 of the MRCP examination and wish to gain a period of focused experience and training in acute medicine. This role provides an exciting opportunity to gain clinical experience in Acute Medicine, rotating through the busy and varied acute assessment unit (AAU) and Same Day Emergency Care (SDEC). There is a unique opportunity to participate in SDEC service development in particular as this is a rapidly expanding highly valued service for Whipps Cross. Participation in quality improvement is an expectation of the role. The post involves evening and weekend work on an acute medicine rota, therefore holding full MRCP will be desirable.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

Bromley Council are recruiting for a Permanent Senior Practitioner to join their Court Team (within Safeguarding & Care Planning)

+ £2,000 Golden Hello, £2,000 Annual Retention Allowance and lease car.

Hours: Full Time (36 hours)

Contract Type: Permanent

Bromley Council are seeking highly talented and ambitious registered Senior Practitioners to join them on their journey to excellence.

About the Role:

The Safeguarding and Care Planning Service works in partnership with other agencies such as Police, Health and Education, and aims to ensure children grow up with the best life chances and receive safe and consistent care.

Our values and behaviours have a key part to play in how staff carry out the work of the Council and how we engage and build working relationships with key partner agencies.

This framework outlines the desired behaviours that align with our established values, to help create a workforce that are able to deliver services that are seen as 'excellent' in the eyes of local people.

The Court Team is a specialist team within the Safeguarding Service. The focus of the work is with children at significant risk of harm where intervention of the court is necessary to protect them. Many of these children become looked after by the Local Authority in the interim and subsequently may not be able to return to their parents. They may be permanently cared for elsewhere by living with either extended family, long term foster care or adoption under a Court Order.

The Court Team consists of a Team Manager and 6 Senior Practitioners.

This team works in partnership with the Bromley Children's Legal Team to ensure that children's cases that are presented to court are well prepared and timely.

The position requires recent court experience and the ideal candidate would be keen to join a team that specialises in court work within a safeguarding team.

The successful candidate must:

• Be very well organised, have the ability to communicate effectively and articulate evidence in care proceedings.
• Write reports to a high standard, that are concise, evidence based for court and adoption panel (i.e Child Permanency and Adoption Placement Reports)
• Meet court timelines for submission of statements, care plans, and to effectively parallel plan for children considering all relevant options to secure permanent care at the earliest opportunity for the child.
• Undertake assessments (i.e parenting and together and apart assessments), plan appropriate intervention and work creatively with children and families who are in court proceedings
• Have a good understanding of safeguarding thresholds and ability to assess and analysis risks, including good knowledge of child development and attachment theories and permanency needs of children of all ages

Benefits working for the London Borough of Bromley:

• Golden Hello & Annual Retention Allowance
• Merited pay scheme
• 30 days Annual Leave
• The opportunity to participate in the Local Government Pension Scheme
• Excellent training and career development pathway
• Free Car Parking at Bromley Civic Centre
• The ability to claim mileage for business trips in line with HMRC guidance
• Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Senior Multiple Needs Independent Domestic Violence Advocate

Location: Ealing
Contract: 3 Months minimum
Pay: £18-£22 p/h DoE

About the Role:
We are seeking a dedicated Senior Multiple Needs Independent Domestic Violence Advocate (IDVA) to join our dynamic team at the Ealing Women's Wellness Zone. This role offers an exciting opportunity to deliver holistic, wrap-around support for women with complex needs, including those affected by domestic abuse, substance misuse, mental health challenges, trafficking, and other vulnerabilities. As part of a pioneering service that supports women to rebuild their lives and achieve sustainable recovery, the Senior Multiple Needs IDVA will work in collaboration with CGL colleagues and partner agencies to offer proactive crisis intervention and advocacy.

This post is open to female applicants only, in line with Schedule 9, Paragraph 1 of the Equality Act 2010.

Key Responsibilities:

• Provide tailored crisis intervention, safety planning, and ongoing support to women experiencing domestic abuse and multiple disadvantages.
• Conduct comprehensive assessments of risk and need, developing both short-term and long-term plans to support recovery and reduce harm.
• Advocate for women's rights across multiple agencies, ensuring access to housing, welfare, legal protections, and healthcare.
• Collaborate with CGL staff at the Ealing Women's Wellness Zone and wider partner organizations, maintaining referral routes and enhancing access to support.
• Participate in multi-agency forums, including safeguarding and Multi-Agency Risk Assessment Conferences (MARACs), to ensure a coordinated response.
• Provide training and consultations to upskill professionals, raising awareness of domestic violence and improving outcomes for survivors.
• Monitor and evaluate the service, maintaining accurate case records and contributing to internal and external reporting.
• Uphold core values, including a commitment to equality, diversity, and safeguarding practices.

What We Offer:

• A collaborative, multi-disciplinary team environment where your work makes a real difference in the lives of women and families.
• Opportunities for professional development, training, and supervision tailored to your role.
• The chance to work at the forefront of innovative, trauma-informed services that empower women to live free from violence and abuse.

Person Specification:
Essential Knowledge and Qualifications:

• A relevant qualification (e.g., domestic violence, criminal justice, social work, or a related field).
• Strong understanding of domestic violence and its impact on women, families, and communities.
• Comprehensive knowledge of safeguarding practice and legislation.
• In-depth understanding of substance misuse, mental health, and other intersecting issues faced by vulnerable women.

Essential Experience:

• At least two years of experience supporting women experiencing domestic violence and related issues, including forced marriage or honor-based violence.
• Experience in conducting risk assessments and safety planning for individuals with complex needs.
• Proven ability to work in a co-located setting and collaborate with multiple agencies.

To Apply: Please submit your CV or contact oliver.jefferson@servicecare.org.uk or call on 01772 208962

Senior Support Worker Neasden £12.73

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Neaden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism,complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Specialist Housing Advocate

Job Summary

We are seeking an experienced Senior Specialist Housing Advocate to join our dynamic team, working closely with women who have survived domestic abuse and are in urgent need of housing solutions. You will play a critical role in delivering advocacy, support, and interventions that prioritise survivors' safety, autonomy, and housing needs.

The successful candidate will work across the boroughs of Hammersmith and Fulham, Westminster, and Kensington and Chelsea, providing proactive outreach to women with complex needs, including those who are homeless or facing mental health challenges. Your role will involve working closely with key partners such as local authorities, homelessness teams, and housing associations, using your expertise to ensure survivors can access safe and appropriate accommodation.

As a Senior Specialist, you will lead service delivery, support the Service Manager, and supervise a Housing Advocate. You will manage a caseload, support front-line work, and ensure that all processes are compliant with best practices in housing and domestic abuse sectors.

Key Responsibilities

• Survivor Engagement: Conduct proactive outreach and assessments, ensuring survivors engage with the service and have access to safety plans and housing options.
• Comprehensive Casework: Deliver high-quality crisis intervention, advocacy, and support, addressing housing, legal rights, welfare, and other urgent needs for women and children affected by domestic abuse.
• Risk & Safety Planning: Manage risks through safety plans and support survivors in navigating housing and other related systems.
• Team Leadership: Line manage and support the Housing Advocate, promoting professional growth and ensuring a high level of service.
• Partnership Working: Foster relationships with key stakeholders, including local authorities and housing associations, to improve outcomes for survivors.
• Data & Reporting: Ensure accurate case recording and contribute to internal and external reports. Monitor service delivery and quality, ensuring best practice.
• Operational Support: Assist the Service Manager in reviewing procedures, deputise when needed, and ensure that staffing and resources align with service needs.

Knowledge & Qualifications

• Relevant qualification/training in areas such as domestic abuse, social work, or housing (Desirable).
• Excellent understanding of domestic abuse, housing needs, and the impact on women and children (Essential).
• Knowledge of housing options for survivors of domestic abuse, including homelessness and social/private housing sectors (Essential).
• Understanding of safeguarding practices and relevant legislation (Desirable).

Experience

• Proven experience working with women affected by domestic abuse and supporting their housing needs (Essential).
• Strong background in project management, partnership working, and stakeholder engagement (Essential).
• Experience with risk assessments, safety planning, and managing complex caseloads (Essential).
• Experience of crisis management and delivering support to women with multiple/complex needs (Essential).

How to apply:
To apply, Submit your CV or contact oliver.jefferson@servicecare.org.uk or contact 01772 208962

Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person-centred patient care is delivered at all times. To carry out a range of assigned patient care tasks as directed by a Registered Professional to ensure delivery of a high quality of patient care. To report observed changes in the patients physical/psychological needs to the Registered Professional. Performs a range of tests and report results to Registered Professional, e.g. urinalysis, blood pressure, patient observations, take blood samples and similar activities. Performs a range of patient care tasks e.g. wound observation and dressings, removal of peripheral cannula, stoma bag changing and reports any issues to the Registered Professional. To deal with questions and enquiries from patients, carers and relatives e.g. on the clients condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a Registered Professional. Assists with the safe transfer of all patients. Communicates/liaises with members of the multi-disciplinary team to ensure high standards of patient care. Demonstrates care and compassion to patients, carers and relatives to help ensure high-quality person-centred patient care is delivered at all times. Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained Professional. Provide support to the registered professional and, where appropriate, other members of the Clinical Team as required. To co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care. Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to a trained professional for any questions they may have on the clients condition or for any suggestions or complaints that they wish to raise. Report observed changes in the patients physical and psychological needs. Please see the attached candidate information pack for detailed duties and responsibilities of the role.

Senior Care Assistant

Full Time

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

An exciting opportunity has arisen in one of our Homes for a Senior Care Assistant to join the team.

As a Senior Care Assistant you will be responsible for:

Taking a leadership role on a designated unit.
Reviewing and updating care plans.
Giving personal care to residents.
Administering medication and ensuring that social activities are provided during each shift.
Your Skills:

Essential to hold a Level 2 Diploma in Health and Social Care.
Desirable to hold a Level 3 Diploma in Health and Social Care ( Or willingness to work towards).
Essential to hold a Level 2 Award in Dementia awareness or equivalent.
You must have substantial experience of working with older people in a residential care setting and a real passion for leading and delivering outstanding care to our residents.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays.
Career development opportunities and recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service).
Free DBS check and uniform.
Access to retail discounts and offers.
Refer a friend scheme of £500 per referral.
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

A Vacancy at University College London Hospitals NHS Foundation Trust.


We are looking for a proactive and dynamic individual with the requisite knowledge, skills, and experience, to support and further develop our high quality clinical pharmacy service to the Critical Care Division at UCLH

You will have some experience in the field of critical care, with a broad base of more general clinical pharmacy skills for patients in a range of different specialties

You will be committed to developing your existing skills in critical care therapeutics, and will strive for excellence in your provision of medicines related support to our critical care units. You will also be confident in your leadership, taking colleagues of various professions with you on a clearly defined direction to service improvement

You will be capable in addressing governance challenges, including the development and introduction of guidelines, policies and procedures; incident, complaint and claim handling; and the monitoring & evaluation of services

Your passion for education & research will be evident, and you will thrive on supporting others around you to reach and maintain their full potential. Your thirst for knowledge will drive you to work collaboratively with colleagues in formulating new programmes of research, & supporting the delivery of clinical trials within critical care

You will be competent with digital systems and data analysis, including the evaluation of financial reports, & will enjoy maximising the potential of our digital health record and prescribing systems

You will support the Lead Clinical Pharmacist for Critical Care on the provision of clinical pharmacy services to the Critical Care Division.

You will act as an expert resource on the safe and effective use of medicines for the Critical Care Division.

As an independent prescriber, you will optimise medication regimens, and apply your specialist pharmaceutical and therapeutic knowledge within the scope of your professional practice. You will also act as a Designated Prescribing Practitioner for others undertaking non-medical prescribing qualifications.

You will support a range of medicines-related clinical governance functions for the Critical Care Division, and will identify and lead on quality improvement projects to enhance the safety, efficacy and/or efficiency of critical care services. You will also lead on audit, service evaluations, and research projects, including the implementation and monitoring of relevant clinical trials.

You will support critical care medicines-related functionality and ongoing development of the UCLH implementation of Epic, the Trust’s digital health record system.

You will provide and comment upon relevant evaluated financial data for medicines expenditure, income, and cost saving or avoidance initiatives.

You will be a role model for junior staff, and support their learning and development, and support education initiatives for pharmacy and other multidisciplinary staff groups on relevant medicines-related matters

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and be a part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Wednesday 6 Nov 2024

Proud member of the Disability Confident employer scheme

Senior Family Support Worker

Location: Bromley & Greenwich (Based in Bromley)
Contract: Permanent
Hours: 35 hours per week
Salary: £36,648 per annum

Are you passionate about making a difference in the lives of families and children? Join our Client's team at a children's charity and help us provide vital support to families in Bromley and Greenwich!

Key Responsibilities:

• Promote and manage our programs, ensuring effective internal and external referral processes, including needs assessment and safeguarding concerns.
• Manage a caseload of 4 families, delivering targeted interventions that focus on whole-family support.
• Lead the CapeAbility In Schools program for 60 children annually, fostering resilience and self-esteem in Key Stage 2 students through engaging group activities.
• Facilitate group work programs for parents, including Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse, empowering families through education and support.
• Safeguard the welfare of children, young people, and vulnerable adults, taking appropriate actions when necessary.
• Provide practical and emotional support to families, offering advocacy and guiding them to specialist and universal services as needed.

Requirements

• Experience of working independently
• Experience of safeguarding and the escalation processes
• Recognised qualification in childcare, social work, social care, counselling, youth work or education
• Experience of working with children and families
• Experience of child engagement, child's voice work and ensuring they remain at the centre of interventions

Why Join?

• Competitive salary linked to the NJC scales
• 32 days annual leave
• Pension contribution
• Employee Assistance Programme
• Training and continual professional development
• individual and group learning opportunities

If you're ready to take on a rewarding role that makes a difference, we want to hear from you!
Apply Now!
Send your CV and cover letter to jemma.molloy@servicecare.org.uk