Total 15 Senior Executive level Customer Service job vacancies in Cambridge, CAM, CB21

Be all you can be with Hamberley
At Cambridge Grove Care Home, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.

We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers
- Contracted hours - part and full-time available
- 12-hour shifts
- Enhanced overtime rates
- Quality bonus scheme linked to CQC Rating
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply



Could you be part of our team?
You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
We are looking for applicants with:

- A strong background in a care
- Training experience or qualification
- Educated to NVQ Level 3 (desirable)

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridge, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Be different – be a Homemaker Lead
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
SCACAM

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment. This vacancy will close at midnight on 10th October 2024 Interviews are due to be held on 24th October 2024 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Be all you can be with Hamberley
At Cambridge Grove Care Home, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.

We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers
- Contracted hours - part and full-time available
- 12-hour shifts
- Enhanced overtime rates
- Quality bonus scheme linked to CQC Rating
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply



Could you be part of our team?
You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
We are looking for applicants with:

- A strong background in a care
- Training experience or qualification
- Educated to NVQ Level 3 (desirable)

Join us at Cambridge's most stunning care home
Cambridge Grove is a luxurious care home in Cambridge, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Be different – be a Homemaker Lead
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
SCACAM

Cambridge Accommodation Services is based in central Cambridge and supports tenants with learning disabilities in a respite, residential and supported living setting. The role of Senior Support Worker is to lead a staff team of Support Workers to support and empower adults with a learning disability to enhance the quality of their life, maximise their potential and to continue to promote and develop independence skills within their home, the community, or within a supported unit or whilst accessing respite. You will line manage a team of Support Workers providing support, training andsupervision. For more information on the role please contactTeo - Teofilia.Florea@cambridgeshire.gov.uk. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network Opportunities to nominate and receive Employee Recognition Awards An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes What will you be doing? You will report to the Registered Manager to ensure the service meets the CQCrequirements.You will ensure that information within the Service is accurate and up to date andreviewed to meet requirements. This may include care plans, medication management and recording, health action plans,hospital passports, risk assessments, safeguarding, and accident and incident reports. You will also undertake audits andquality assurance checks. Our Senior Support Workers take responsibility for more complex health needs and liaise with health professionals, attend meetings and appointments with professionals when required. It is expected that you will be able to work within Mental Capacity legislation andDeprivation of Liberty Safeguards and have the ability to apply legislation within your area of responsibility. Managing staff resources to ensure the service has adequate staff cover to agreed levelswill also be required. This post is for 30 hours per week, requires you to work various shifts(between 07:00 22:00) and to work every other weekend and sleep-insas well as selected Bank Holidays as part of arota for which additional enhancements are paid. The starting pay for the posts is £13.69 per hour (£20.53 Saturday hours- £23.96 Sundayhours). You will be completing a comprehensive training program and benefit from excellentcareer development opportunities as well as being part of a supportive team committedto delivering an excellent service for adults with disabilities. About you You will need to have a proficient level of written and spoken English for the purposes of case recording and will hold a Level 3 qualification in Health and Social Care or related subject. As a Senior Support Worker, you will need to have excellent verbal and writtencommunication skills as well as having proficient IT skills. You will be able to demonstrate commitment to equality, diversity and inclusionprinciples and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. Our four values are central to our culture, driving everything we do. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.If you dont meet every single requirement in the job role but think this could be you, please dont be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions. Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action. We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. https://www.cambridgeshire.gov.uk/council/jobs-and-careers Skills:As a Senior Support Worker, you will need to have excellent verbal and writtencommunication skills as well as having proficient IT skills. You will be able to demonstrate commitment to equality, diversity and inclusionprinciples and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.Qualifications: Level 3 qualification in Health and Social Care or relatedKeywords:support worker

Cambridge Accommodation Services is based in central Cambridge and supports tenants

with learning disabilities in a respite, residential and supported living setting.

The role of Senior Support Worker is to lead a staff team of Support Workers to support

and empower adults with a learning disability to enhance the quality of their life,

maximise their potential and to continue to promote and develop independence skills within

their home, the community, or within a supported unit or whilst accessing respite.

You will line manage a team of Support Workers providing support, training and supervision.

For more information on the role please contact Teo - Teofilia.Florea@cambridgeshire.gov.uk.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

What will you be doing?

You will report to the Registered Manager to ensure the service meets the CQC requirements. You will ensure that information within the Service is accurate and up to date and reviewed to meet requirements. This may include care plans, medication management and recording, health action plans, hospital passports, risk assessments, safeguarding, and accident and incident reports. You will also undertake audits and quality assurance checks.

Our Senior Support Workers take responsibility for more complex health needs and liaise with health professionals, attend meetings and appointments with professionals when required. It is expected that you will be able to work within Mental Capacity legislation and Deprivation of Liberty Safeguards and have the ability to apply legislation within your area of responsibility.

Managing staff resources to ensure the service has adequate staff cover to agreed levels will also be required.

This post is for 30 hours per week, requires you to work various shifts (between 07:00 – 22:00) and to work every other weekend and sleep-ins as well as selected Bank Holidays as part of a rota for which additional enhancements are paid.

The starting pay for the posts is £13.69 per hour (£20.53 Saturday hours- £23.96 Sunday hours).

You will be completing a comprehensive training program and benefit from excellent career development opportunities as well as being part of a supportive team committed to delivering an excellent service for adults with disabilities.

About you

You will need to have a proficient level of written and spoken English for the purposes of

case recording and will hold a Level 3 qualification in Health and Social Care or related

subject.

As a Senior Support Worker, you will need to have excellent verbal and written communication skills as well as having proficient IT skills.

You will be able to demonstrate commitment to equality, diversity and inclusion principles and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Skills:

As a Senior Support Worker, you will need to have excellent verbal and written communication skills as well as having proficient IT skills.

You will be able to demonstrate commitment to equality, diversity and inclusion principles and anti-discriminatory practice and also show an understanding of the principles of a supported living/ respite Provision.

Qualifications:


Level 3 qualification in Health and Social Care or related

Keywords:

support worker

Proud member of the Disability Confident employer scheme

Senior Internal Auditor

Location: Cambridge

Contract: Temporary (7-month initial contract)

Rate: £27 Per Hour Umbrella / £24.30 (PAYE Inc) / £21.68 (PAYE Exc)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions are recruiting on behalf of a Local Authority in Cambridge for a Senior Internal Auditor. This role is pivotal in supporting the Head of Shared Internal Audit in delivering a comprehensive audit function across key areas, including contracting, information governance, ICT, project management, and corporate governance. The successful candidate will play a crucial role in evaluating and reporting on the effectiveness of internal controls, ensuring the efficient and secure use of resources, and providing valuable advice to the Local Authority and its partners.

Main responsibilities

• Perform risk-based audits and reviews of key financial systems as outlined in the annual Audit Plan.
• Prepare reports on control effectiveness, and compliance, and propose actions to address any weaknesses or non-compliance.
• Offer guidance on various organisational activities, including projects, procurement, and system procedures.
• Lead special investigations, including whistleblowing reviews, as required.
• Supervise peer reviews and stay updated on audit techniques and technological advancements.

Candidate Requirements

• Part-qualified or fully qualified CCAB or MIIA.
• Proven experience in internal auditing, with a solid understanding of risk-based auditing practices.
• Excellent ability to communicate, interpret data, and produce clear, concise reports.
• Competence in Microsoft Office and other essential IT skills.
• A professional attitude, with the ability to work independently, adapt to changing demands, and a commitment to continuous learning and development.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

As a Team Leader at Alex Wood House Care Home, you will be responsible for leading, managing and supporting our care team who are passionate about delivering making moments for our residents and delivering high quality care.

About Alex Wood House Care Home:
Alex Wood House is an exceptional residential care home in Cambridge. At Alex Wood House we pride ourselves on our family-feel, attractive gardens and providing outstanding care to each of our residents.

We’re based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. Our home offers 24-hour residential care and 36 en-suite bedrooms.

About the role:
As a Team Leader, you’ll play a key part with care delivery in the home. Our Team Leader supports us to ensure the highest standards of care are achieved in all areas of the home.

One of our values is Celebrating Every Individual and we have fantastic Learning and Development options at Athena Care Homes to support your progression. Development from this role can take you onto CHAPS or nursing positions, and we offer fully funded apprenticeships to help you achieve an NVQ Level 3 in Health & Social Care. However, if the traditional qualifications aren't for you, or you have a specific interest, we have a variety of other options to support your career journey.

Salary:
Days - £13.63 per hour.
Nights - £15.30 per hour.

Shift Pattern:
Up to 44 hours per week, 12-hour shifts worked on a rota basis from Monday to Sunday.

Home Location:
Fortescue Road, Cambridge, England, CB4 2JS – 3 miles from the city centre.

Key Duties & Responsibilities:

To be central to our care. Providing leadership and direction to the care team whilst on duty.
Assist, motivate and inspire passion into our care team to deliver exceptional outcomes in care.
Manage supervision, appraisal and performance management of our care team. Celebrating every individual and helping our team to achieve their potential.
To carry out enhanced clinical care duties; clinical observations of blood pressure, pule, respiration rate, temperature and blood oxygenation level and monitor urine output.
Training, Skills & Experience Required:

A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
Experience in a similar senior care position.
You must hold an NVQ Level 3 in Health & Social Care.
Effective communication skills.
Proven track record for leading, empowering, supporting & motivating a team.
What we can offer:

Fully comprehensive induction.
Competitive salary, plus enhancements on bank holidays.
28 days of holiday per year.
Free Blue Light Card & access to the Blue Light discount platform.
Refer a friend scheme.
About Athena:
Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Please refer to the attached job description and person specification for full details of responsibilities The Return to Practice Nurse will be undertaking a training programme within Cambridgeshire and Peterborough NHS Foundation Trust and Anglia Ruskin University. A placement within an agreed clinical area will be undertaken as part of the course. A minimum of 150 hours will be spent in clinical practice. The Return to Practice Nurse will assist in the overall implementation and evaluation of care as part of the multi-disciplinary team. The Return to Practice Nurse is expected to plan, implement, deliver, and maintain high standards of care. The Return to Practice Nurse will be skilled in taking appropriate action(s) to achieve the planned outcome. The Return to Practice Nurse is expected to work under supervision across a 24-hour service within an agreed clinical environment. The Return to Practice Nurse will be expected to practice in accordance with Trust policies, guidelines, standards, and statutory requirements and operate within defined competency boundaries. It is required that Return to Practice Nurses will commit to undertake the formal education of the course and successfully complete all components of the training programme within the contract period.

Within OH Physiotherapy, we receive staff self-referrals that lead to physiotherapy treatments, workshops, Display screen equipment assessments (DSE), Work environment assessments and supporting staff with sign posting into other services. You will be strongly supported in learning new skills and gaining additional training to support your personal development for the post. You will have proven knowledge and skills in the management of musculoskeletal therapy and be expected to participate in service development, student training and staff appraisal, as well as manage a caseload of patients. You will also participate on our Orthopaedic weekend rota. There may be the opportunity to rotate within the Outpatients MSK Team. Please do contact us to discuss the opportunities available. Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. The advert will close at midnight on 5 May 2024. Interviews are due to be held on 21 May 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Senior Technical Support Engineer

Description -

Senior Technical Support Engineer

This is a fantastic opportunity for an senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers and takes ownership of technical issues through to resolution, using a variety of tools, resources, and expertise.

Our ideal candidate will have a passion for customer satisfaction and excellent technical and time management skills. You’ll work well within a team but will be able to work through hard problems independently and have a self-motivated enthusiasm for continuous learning.

What you’ll be doing as a Senior Technical Support Engineer:

• Fulfil incoming incidents, requests, and escalations, assisting customers and stakeholders in a courteous and professional manner

• Perform technical problem diagnosis and resolution

• Schedule, manage and deploy configuration changes/endpoint updates to our customer cloud environments

• Schedule, manage and health-check customer cloud environments

• Provision and deprovision customer cloud environments

• Assess, analyse and make technical recommendations to improve customer supported cloud platforms

• Schedule, manage and deploy configuration changes/endpoint updates to our customer cloud environments

• Through effective communication, ensure customers are well informed

• Where appropriate, perform customer follow-ups to gather further information to drive issues through to resolution

• Follow support and business processes accurately with attention to detail. Proactively look for opportunities to improve the efficiency and quality of our services

• Responsibility for customer-facing support of pre-sales prospects, customers and partners.

• Serving as a HP subject matter expert, educating customers on best practices.

• Communicating with customers and stake holders via e-mail, ticket systems and remote conference calls.

Requirements for the Senior Technical Support Engineer:

• Exceptional customer service skills, particularly the ability to empathise and follow through tasks to ensure customer satisfaction

• Excellent organisation to ensure that many concurrent incidents are all being taken care of in a timely manner

• Direct work experience in a similar environment (ideally supporting external clients)

• Experience with managing and supporting customers in a cloud environment or SaaS style service

• Prior experience troubleshooting and maintaining Windows Operating environments

• Knowledge of enterprise endpoint deployment tools

• Solid understanding of networks and networking protocols

• Solid understanding of virtualization products and concepts

A great Senior Technical Support Engineer will have-

• Bachelor’s degree in Computer Science/Engineering or related technical degree or equivalent

• Experience deploying, configuring and/or supporting endpoint security products

The important criteria for joining our Technical Support team are:

• Good analytical skills, demonstrating the ability to break down complex problems and a desire to get to the bottom of things.

• Rich technical skills and passionate about new technology and the tech industry.

• Detail-oriented, diligent and with the ability to multi-task and follow through on multiple cases.

• Confidence to operate in a customer facing role, with excellent communication skills.

• Ability to work with minimal direction, pick up new concepts and technologies quickly are highly desirable.

If you are convinced that you are a perfect match then apply now and join our HP family!

#LI-Post

About you:

You’re out to reimagine and reinvent what’s possible- in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

About HP Wolf Security

The primary focus of the HP Wolf Security team is developing cyber security solutions to protect our customers devices and data. The digital threat landscape is ever-changing and as the cyber security industry reacts and adapts to changes, so too do the malware authors.  Our unique micro-virtualization technology ensures that customers are protected from even the most bleeding edge cyber security threats. That micro-virtualization technology forms a key pillar in a wider cyber security suite that we're actively developing. 

To see what our engineering teams are working on, check out our technical blogs: https://threatresearch.ext.hp.com/blog

Our history:

Inspired by the isolation principles of traditional virtualization, our team known then as Bromium, created a game-changing technology called micro-virtualization to protect end users against advanced malware. Every task the user performs, such as opening a document or clicking on a link, is isolated in its own micro-VM, with access to just the resources required for that task, and existing just for the life of the task. Protection is thus provided through isolation, without relying on detection, hence reliably defending the user from polymorphic and even zero-day malware. 

Bromium was acquired by HP Inc on 19 September 2019 forming HP Wolf Security. 

For more information, visit our website: https://www.hp.com/uk-en/security/endpoint-security-solutions.html

Job -

Services

Schedule -

Full time

Shift -

No shift premium (United Kingdom)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Please refer to the attached job description and person specification for full details of responsibilities. To be professionally and legally accountable for all aspects for your own and delegated work. To work within codes of practice and professional guidelines. To undertake holistic assessment (including those with complex presentations and multi pathologies) making use of specialist clinical reasoning skills. To use evidence-based practice, to ensure clinical care is effective and appropriate. To promote independence and wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure those patients receive the appropriate care in the most appropriate setting. Organise and manage own time, delegating work appropriately. Conduct risk assessments and health and safety assessments and includingimmediately reporting any changes/newly identified risks. To demonstrate the importance of gaining patient and carer consent in all interventions. To effectively communicate verbally with patients, carers and colleagues using tact and persuasive skills. This may involve using skills where patients have difficulties in communication. Eg hearing loss, diminished sight, depression, speech problems, cognitive impairment, behavioural problems and pain. To actively manage positive relationships with other agencies involved in the patients pathway. Actively involved in the development of the service/organisational aims and objectives and the new model of care. To work effectively within the structure and liaise appropriately with members of the MDT and other agencies by attending MDT meetings, case reviews. To ensure that accurate and timely written records are kept which comply with the Trust policy and HCPC guidance, reporting on any issues as appropriate. To provide specialist advice to all members of the multi-disciplinary team, service users and appropriate others, of changes involving current care plans, patients progress and other relevant matters that pertain to the care of the patient. To work within Trust and COT guidelines and to have a good working knowledge of national and local standards of practice in line with legal and operational requirements. To demonstrate a good understanding of Social Service and Health legislation. To support with day to day planning and delivery of a high quality care. Please note for this role you will be required to travel independently around the county meeting strict time deadlines. You will need to hold a full UK driving license* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria. *DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Senior Registered Mental Health Nurse - CRHTT - Cambridge OR Peterborough

Opportunity available for a Registered Mental Health Nurse to work within CRHTT, Based in Peterborough or Cambridge

The team sits within a CRHTT with the role predominantly working within our multidisciplinary team to contribute to our provision of dynamic solution focussed care. In the Crisis Team we value the different perspectives brought by each of our colleagues. We work with service users experiencing an acute episode of mental illness, so it is vital that we work collaboratively to co-develop a plan to support our service users and their families. Experience in mental state examination , risk assessment and care planning to manage crisis situations is essential . You will work with the MDT to plan and deliver interventions and work with other supporting services where appropriate.

The hours for this role are Full Time with shifts being a mix of Long Days and Nights across 7 days

The hourly rate for this role is:

Monday to Friday 06:00 - 20:00: £26
Saturday / Nights: £29
Sunday/Bank Holiday: £32

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on 10th December 2023 Interviews are due to be held on 20th or 21st December 2023 Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered. We welcome applications from the Armed Forces.