Total 28 Junior Executive level Customer Service job vacancies in CM1 1LG

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.


ESSENTIAL

o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Hourly Pay: £11.44 - £12.26 Location: Chelmsford Shift: Monday 7.00am - 11.30am As a Sonderwell Complex Care Assistant, you can make a real difference to people’s lives, by caring for their complex needs and enabling them to live the life they choose. You’ll join a supportive team, that’ll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling role. Your role Everyone is different. That’s the simple truth at the core of our approach to care. And the care opportunities we offer are different, too, from taking clients to medical appointments or helping them get up in the morning, to spending a full twelve hours helping them through their day. Whatever you choose, you’ll be there to look after that person’s unique needs. What’s hugely important is your ability to build a connection with the people you’re caring for. And, of course, you’ll need to be able to handle the physical aspects, too. As part of the role, you will be required to have experience in the following: Peg feeding Oral suctioning Oxygen therapy Epilepsy/seizure management Rescue Medication If you have the patience and flexibility to meet people on their level, we’ll support you in providing the personal care they deserve. Supporting you Being a Sonderwell carer isn’t just about caring. It’s about being good with people, too – being able to gain the trust of clients and their families. That’s why, if you have a caring personality and some relevant experience, we’ll give you access to online and classroom training in specific complex care needs, as well as the chance to study for a relevant NVQ. Depending on the client, you may be working on your own or part of a team. If you wish and have the availability, you could provide to support more than one client. Before you start, you’ll have the chance to meet your client and their family. And when you do, you’ll have day-to-day support with a Care Co-ordinator or Nurse Manager always on hand to answer your questions. You’ll also be able to access our ‘Carer App’ which is a fantastic source of insight and information. In short, we’ll give you all you need to get the most out of this rewarding and fulfilling role. What we can offer you Each of our clients has individual needs, so whether you’re looking for full-time or part-time hours, night shifts or day shifts, we can offer an opportunity to suit you. We’re continuously developing our benefits package to help you get more out of your role with Sonderwell. What’s more, if you recommend someone who joins us, you could also receive a referral payment. And our employee assistance programme means you’ll have access to support that is focused on your well-being. We are open to all We’re committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued, respected, and empowered. We believe that diversity in our workforce drives excellence, and we work hard to create an environment that reflects the diverse communities we serve. We welcome and encourage applications from individuals of all backgrounds and, where possible, we’ll provide accommodations for those applicants with disabilities. Ready to join our team? Apply now! If you’re excited about what a career in care can offer and believe you are a great fit for this role, we want to hear from you! Click the "Apply Now" button below to submit your application. If you require any adjustments to be considered throughout the interview process, please let us know. We are committed to providing the necessary accommodations to ensure a fair and equitable hiring experience. #Sonderwell We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.

We're recruiting experienced dedicated and compassionate Care Workers to join our Specialist Services Team to provide care to our clients in and around the Chelmsfordarea.

You'll be providing care and support to 4 a year old male, who's individual needs include:

- Epilepsy

- Severe brain damage

- Cerebral Palsy

Working Hours:

3 x 5 hour days from 4pm to 9pm covering Monday, Tuesday & Wednesday

We also have a day shift from 10am to 8pm each Saturday and a night shift every Thursday from 10pm to 7am

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team. We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Our benefits include:

- Enhanced bank holiday rates

- Holiday pay and pension scheme

- Free PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on drivinglessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, you will work towards your SVQ and there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Key Requirements:

- Previous experience

- You will be subject to a DBS/PVG check and references

- You must have the Right to Work in the UK

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

£22,737 - £23,893 FTE £14,471.53 - £15,207.30 Actual Salary + Lift Schools Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional Lift School Benefits

Permanent, Full Time or Part Time

29.5 hours per week (8.50am - 3.30pm Flexible shifts available), 39 weeks per year

Immediate Start

Make learning an adventure: Be a specialist Learning Support Assistant at Columbus!

Do you have a passion for helping children reach their full potential?

Columbus School and College is searching for enthusiastic and dedicated Specialist Learning Support Assistants to join our vibrant team. We're a special school where children and young people aged 3-19 with severe and profound learning difficulties embark on incredible learning journeys.

Imagine this:

• High-five moments: Witnessing the spark of understanding in a child's eyes.
• Creative collaboration: Working alongside a supportive team to design engaging learning experiences.
• Building bridges: Helping children overcome challenges and celebrate victories.

As a Specialist Learning Support Assistant, you will work closely with our children, supporting their daily learning, care, and development. You will play a crucial role in helping our pupils feel excited about coming to school, motivated to learn, and proud of their achievements.

At Columbus, you'll be more than just a learning support assistant, you'll be an:

• Exploration guide: You'll tailor learning activities to each child's unique needs and interests, igniting their curiosity.
• Champion: You'll provide one-on-one support, fostering a safe and nurturing environment where all children can thrive.
• Team player: You'll collaborate with passionate teachers and specialists to ensure every child receives the best possible education and care.

We offer:

• Flexible working options.
• Staff parking
• Exceptional professional development opportunities to nurture your skills.
• A supportive and collaborative community where you'll feel valued.
• The chance to make a real difference in the lives of exceptional children.

Ready to join the adventure?

Here's what to do next:

Discover more about our wonderful school! We warmly welcome school visits and encourage you to schedule a meeting with our principal, Mark Savage, for a friendly chat. School tours are also available upon request. To arrange a visit or tour, please contact Brooke Carr, our School Operations Manager on

Don't wait! Applications close on 1st December 2024.

Interviews will take place as we receive applications.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.


ESSENTIAL

o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Learning Support Assistant

Fixed term contract to 4 April 2025

11 hours a week

Term time plus inset days (39 weeks per year)

Actual salary: £5989.57 - £6089.73 pa



We require a skilled and committed individual to work in partnership with our class teachers to support learning within the EYFS framework . We are looking for someone who has worked previously with individuals or small groups of children with additional needs who will be able to implement planned learning activities as agreed with the class teacher and adjust these activities according to pupils responses as appropriate.

We offer:

Commitment to CPD development
Supportive working environment
Benefits Platform
Cycle to Work and Tech schemes
Access to 24/7 GP service
For further information about the role please contact Helen Boon, helen.boon@perryfields-inf.essex.sch.uk

Deadline for applications: Noon 17 October 2024. Interviews to take place 22nd October 2024.

The Chelmsford Learning Partnership is committed within its schools to:

Safeguarding and promoting the welfare and safety, and the spiritual and cultural development of children and young people;
Promoting equality of opportunity and community cohesion where the diversity of different backgrounds and circumstances is appreciated and positively valued;
The fundamental British values of democracy, the rule of law, individual liberty and mutual respect and tolerance for those with different faiths and beliefs
and expects all staff, volunteers and other workers to share in this commitment.

As an equal opportunities employer, The Chelmsford Learning Partnership is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join The Chelmsford Learning Partnership.

In compliance with safer recruitment procedures and guidelines, all applications must be made on an application form, CVs will not be accepted.  This appointment will be subject to pre-employment checks including an enhanced disclosure from the Disclosure and Barring Service and satisfactory references. In line with recommended practice the school will conduct searches for information on shortlisted candidates which is publicly available on-line. The Chelmsford Learning Partnership is an equal opportunities employer.

As a Food Service Assistant at Merville Barracks, Circular Road South, Colchester, You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• Clean and sanitize equipment and workstations
• Support any enquiries or requests within the food and beverage areas
• Serve and replenish food from counters and break down stations at the end of meal periods
• Interact with customers in the serving, retail, and dining areas

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• 35 hours per week
• 5 over 7 Shifts between 0600 and 2030hrs
• £11.44 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

£22,737 - £23,893 FTE £14,471.53 - £15,207.30 Actual Salary + Lift Schools Wellbeing Cash Plan + Pension Scheme (LGPS) + Additional Lift School Benefits

Permanent, Full Time or Part Time

29.5 hours per week (8.50am - 3.30pm Flexible shifts available), 39 weeks per year

Immediate Start

Make Learning an Adventure: Be a Specialist Learning Support Assistant at Columbus!

Do you have a passion for helping children reach their full potential?

Columbus School and College is searching for enthusiastic and dedicated Specialist Learning Support Assistants to join our vibrant team. We're a special school where children and young people aged 3-19 with severe and profound learning difficulties embark on incredible learning journeys.

Imagine this:

• High-five moments: Witnessing the spark of understanding in a child's eyes.
• Creative collaboration: Working alongside a supportive team to design engaging learning experiences.
• Building bridges: Helping children overcome challenges and celebrate victories.

As a Specialist Learning Support Assistant, you will work closely with our children, supporting their daily learning, care, and development. You will play a crucial role in helping our pupils feel excited about coming to school, motivated to learn, and proud of their achievements.

At Columbus, you'll be more than just a learning support assistant, you'll be an:

• Exploration guide: You'll tailor learning activities to each child's unique needs and interests, igniting their curiosity.
• Champion: You'll provide one-on-one support, fostering a safe and nurturing environment where all children can thrive.
• Team player: You'll collaborate with passionate teachers and specialists to ensure every child receives the best possible education and care.

We offer:

• Flexible working options.
• Staff parking
• Exceptional professional development opportunities to nurture your skills.
• A supportive and collaborative community where you'll feel valued.
• The chance to make a real difference in the lives of exceptional children.

Ready to join the adventure?

Here's what to do next:

• Read more about our amazing school here
• School visits are encouraged and Mark Savage our Principal is happy to arrange a time for an informal chat.

Don't wait! Applications close on 22nd September 2024.

Interviews will take place as we receive applications.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

In line with our safeguarding practices we are unable to accept CV's. Apply today.

Lift Schools and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a robust, fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.


ESSENTIAL

o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Business Support Assistant - Countywide Duty Team

Fixed Term, Full Time

£23,344 per annum

Location: Countywide

Working Style: Anywhere worker

Please note that this is a fixed term contract / secondment opportunity until 31st March 2025.

At Essex County Council Adult Services our mission is clear. We want to make the best and most sustainable use of all resources available to the adult, their families, and carers. To ensure they have access to information and tools to enable them to live healthily and independently for as long as possible and to exercise choice and control over their lives and to ensure the safety, dignity, and quality of life for all the adults we work with.

We're always looking for new ways to deliver even better services, so we encourage our teams to share their ideas. We work together to get things done; bring your positive, proactive attitude and we'll empower you to make the most of your experience.

Accountabilities:

• Handling inbound and outbound calls for the Countywide Duty Team from professionals, care providers, service users etc.
• First point of contact for administration within the team.
• Directing calls and work to the appropriate teams/workers.
• Gathering of information and utilising Mosaic to record information.
• Liaising with internal and external stakeholders and partners.
• Sending out information in line with GDPR.

Required Skills and Experience:

• Customer Service experience.
• Telephony experience desirable.
• Excellent organisation and prioritisation skills.
• Good working knowledge of all MS Office, including Outlook, PowerPoint, Teams, and Excel
• Ability to work to deadlines.
• Good interpersonal and customer communication skills.
• Ability to use initiative.
• Attention to detail critical.

To read more about us please visit: Corporate Services

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

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If you have queries on this role or require anything further, please email ami.fosker@essex.gov.uk

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Business Support Assistant

Fixed Term, Full Time

£23,344 per annum

Location: Chelmsford

Closing Date: Tuesday 27th August 2024 at 11.59pm

Please note that this position is being offered as a Fixed Term Contract / Secondment for a period of 6 months.

This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford 2-3 day per week, with the remaining time allowing for remote working if desired. Working Monday to Friday.

The Opportunity

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centres to promote specialised knowledge and improved service and efficiencies.

The Business Support Assistant works as part of a business support team to deliver effective, routine administrative support to a team or service. Learning and developing an understanding of existing processes and systems, with a good basic knowledge of the Function. Providing routine clerical support to a team/service/Function (e.g., word processing, data entry, updating databases, meeting support, meet and greet, directing customer queries).

Managing day to day work, ensuring this meets ECC and local policies and procedures.

Accountabilities

• Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs.
• Responding to customer requests and queries in a timely and efficient way.
• Acting as a professional representative of the Business Support service at a local level, dealing with customers via telephone calls personally or redirecting in line with Essex customer standards.
• Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards.
• Maintaining confidential records according to Essex County Council policy and guidance.
• Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events.
• Providing support across the team or service in dealing with correspondence, providing meeting support in terms of documentation and finance support in all aspects of documentation processing, in a timely, consistent, and professional manner.
• Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering customer service.

The Experience You Will Bring

Essential:

• Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience.
• Evidence of the ability to develop skills and knowledge in role.
• Demonstrable experience and competence of MS Office applications and their practical application.
• Ability to use computerised systems with a high level of speed and accuracy.

Desirable:

• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
• Experience of dealing with sensitive and/or personal information.
• Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy.

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.


ESSENTIAL

o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Healthcare Assistant - Ward The role We're looking for a passionate Healthcare Assistant to join our surgical team. Putting patients first, you'll be given time to care for each person as a unique individual. Our surgical wards are busy and colleagues will rely on your support. Together, you'll deliver the highest quality clinical outcomes in a supported environment. You'll be valued for your skills and expertise and given lots of opportunity to develop, because at Ramsay Health Care UK, we know our people are our most important asset. Where you'll be based Springfield Hospital, Lawn Ln, Springfield, Chelmsford CM1 7GU What you'll bring with you NVQ Level 2 or 3 in Health and Social Care Ability to work under pressure to tight deadlines Good written and verbal communication skills Proven customer services skills Be a highly motivated individual Enjoy working in constantly and rapidly changing environments Great communication skills Flexible approach to your duties and your hours Benefits 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Flexible shift patterns available where possible Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Free Parking on site Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth. We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process.

We're recruiting dedicated and compassionate Care Workers to join our Specialist Services Team to provide care to our clients in and around the Essexarea.

You'll be providing care and support to our clients who's individual needs may include:

- Tracheostomy

- Epilepsy

- PEG Feed

- Ventilation

- Medication administration

- Oxygen

- Suctioning

- Personal Care

- Cough Assist

- Behaviour Management

- Autism

Working hours:

We have full time rolesavailable, working days or nights on a block pay shift basis. You will be working 36 hours per week.This role is to cover the whole of Essex, you willhave regular clients and will be supporting for sickness and annual leave.

You will be supporting children, young people and adults with complex needs, this will involve all aspects of care and supporting them to take part in activities inside and outside of the home. You will be a lifeline for the service user and their families, providing much needed support and respite.

We provide a comprehensive clinical training and induction programme, overseen by professional nurses, to ensure you have the skills and confidence to succeed in your role working as a Care Worker in the Specialist Team.

We are looking for people who have excellent people skills, are great communicators and can work effectively in a team as well as independently.

Why Cera?

You are valued - Carers are the backbone of our vision to empower people to live longer, healthier, better lives at home. Our core values - Commit, Connect, and Create - guide everything we do and we have a monthly Cera Stars awards programme to celebrate our employees' amazing work.

We invest in your development - We support your growth through recognised qualifications and apprenticeships. There is also opportunity for progression - 45% of our salaried vacancies were filled through the promotion of existing care workers and branch staff in 2023 through our carer career pathway.

Your well-being is a priority for us - You'll enjoy access to WeCare, our employee benefits platform offering discounts and cashback from over 800 retailers. Additionally, we provide enhanced maternity, paternity and adoption pay, an employee assistance program, healthcare cash plan, eyecare plan, and mental health telephone support service.

We believe in making your job easier - We've brought care into the 21st century by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important aspect of care - caring for our clients.

Key Requirements:

- Previous experience

- Drivers Licence and access to a vehicle

- You will be subject to a DBS/PVG check and references

- The Right to Work in the UK

Additional benefits:

- Opportunity for extra income our Care Friends referral scheme (up to £600 per referral)

- Overtime available to boost your earnings

- A comprehensive nurse led training programme, followed by shadowing and peer support from a dedicated care mentor in your first 12 weeks.

- Any required uniform is provided + mobile phone

- Blue Light Card eligibility - helping you save on everyday purchases and special treats which can be used with our We Care platform to offer double discounts.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This role is with Care Quality Services, part of Cera.

We are an award-winning home care provider that offers affordable home care solutions for adults and the elderly who prefer to stay at home where their quality of life is enhanced without the stress of hardships and interruptions in daily routines. We provide home care services varying from just a few hours of visiting care to 24/7 live-in care.

We are looking for Care Assistants to fill our vacant positions. Our Care Assistant role is challenging but rewarding for the right person. Our Service Users are aged 18 to 65 and above. They have a range of care needs from simple companionship to assistance with personal care and medication.

Working for You & I Care, you will share our core values of CARING, COMPASSION AND IMPROVEMENT. We understand that each Care Assistant offers more than the service alone and that relationships between a Care Assistant and Service User should be preserved over time.

JOB OVERVIEW

o To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Care Assistant.
o To support and enable Service Users to maintain skills and personal interests whilst delivering person-centred care unique to each individual,
o To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.


SKILLS AND ATTRIBUTES

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Great communication skills


Responsibilities & Duties

o Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing.
o Support Service Users to maintain their relationships and connections with the local community, relationships with family, friends, and other people important in their life.
o Ensure care plans and other information about how to support Service Users are followed.
o Be responsible for informing the Senior Care Assistant of any changes in the needs of Service Users.
o Be responsible for promoting and safeguarding the welfare of those individuals they support.
o Develop effective working relationships with other employees within the organisation.
o Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for Service Users.
o Be a role model for other Care Assistants and be an ambassador for the service.
o Be professional, polite and reasonable at all times.
o Knowledge of, and work within, the Fundamental Standards.
o Understand the regulatory framework that governs the service, including the role of CQC and their requirements.
o Commit to achieving the relevant qualifications commensurate with the role.
o Attend statutory training and any other training as directed by management.
o Understand and follow all policies and procedures relevant to the role.
o Be open to learning opportunities.




ESSENTIAL



o Your brilliant positive energy and the natural ability to get along with people, be truly compassionate and considerate.
o Driving licence and car.


DESIRABLE

o A certificate in care




BENEFITS

o £24752per annum
o Contracted hours
o Bonus
o Quick start date
o Flexible working hours
o Consistent daily calls
o Paid mileage and travel time
o Pension contribution
o Paid training time
o Free DBS
o Support personal and professional growth.
o Fully funded care certificate
o Fully funded QCF in Health and Social Care
o Paid induction time and shadowing


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.