Total 1,182 Others level Customer Service job vacancies in Henley-on-Thames, RG9 2AF

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager using the contact details below.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Southlands Place, Bexhill on Sea, East Sussex, TN40 2HJ
• 71 beds - providing nursing, dementia and residential care
• Rated 9.7 out of 10 on Carehome.co.uk
• CQC Rating - Good

About the role

• Care Assistant
• Bank Role
• £12.20 per hour

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Registered Nurse (RGN/RMN) at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN/RMN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN/RMN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Position:Care Coordinator

Location:Burton on Trent Branch (DE65 5BU)

Contract Type:Full Time, Permanent

Salary:£26240

Role:

We are looking for a Care Coordinator to join our team at Cera Care Ltd. In this role, you will effectively and efficiently manage the delivery of high quality care services, ensuring that Care Workers are matched to Clients based on the level and type of care they need, along with, when possible, being in close proximity.

Requirements:

- Ideally NVQ/SVQ 2 or 3 qualified (not essential)

- Registered with the SSSC

- Ideally 2 years experience working as a care coordinator for a Domiciliary Care Agency.

- Knowledge of CQC/CI/CIW Compliance is essential.

- Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.

- Organised, methodical, and a good eye for detail.

- Being flexible around working schedules, roles and responsibility as it is a fast growing start up environment

- Being a team player is extremely crucial to this role.

- A driver with access to a vehicle

You'll have access to:

- NVQ and in-house Training and development for your role and future Career with us

- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

- Employee Assistance Programme

- Mobile phone and other required tech

- Company pension scheme

- 25 days holiday entitlement + bank holidays on top

- Paid DBS/PVG

- We willfund your qualificationsbut there is a SSSC (Scotland)registration fee to be paid by the employee

- We willfund your qualificationsbut there is a SCW (Wales)registration fee to be paid by the employee

- Mileage Allowance

- Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

Position - Support Workers - children
Employment type - Temporary
Location - St Leonards On Sea TN38
Hourly rates - GBP13.00 to GBP14.58 per hour
Hours - Various; 14.00 to 23.00, 07.00 to 23.00; sleep-ins 23.00 to 07.00
Why work here - Prospero was established in 2000, the agency was launched to have a positive impact on people's lives and to deliver outstanding results.
Prospero has since built a strong reputation in the industry, having a very large loyal base of clients and candidates who can rely on our honesty and integrity to fill their vacancies. The ethos at Prospero is based on teamwork, passion and career development.
"We have placed in the top 100 companies in our category (large) which is a phenomenal achievement. Prospero genuinely values, listens to and supports our staff, striving to create a happy workplace that keeps improving each year."
If this Support Work temporary work looks of interest, please click apply. PLEASE NOTE, WE UNFORTUNATELY DONT OFFER SPONSORSHIP
Prospero Health and Social Care is acting as an employment business/social care recruitment agency in relation to this vacancy. The successful candidate will be required to register with Prospero Health and Social Care in order to fill this vacancy.
INDBRIHSC

Position - Support Workers - children
Employment type - Temporary
Location - St Leonards On Sea TN38
Hourly rates - GBP13.00 to GBP14.58 per hour
Hours - Various; 14.00 to 23.00, 07.00 to 23.00; sleep-ins 23.00 to 07.00
Why work here - Prospero was established in 2000, the agency was launched to have a positive impact on people's lives and to deliver outstanding results.
Prospero has since built a strong reputation in the industry, having a very large loyal base of clients and candidates who can rely on our honesty and integrity to fill their vacancies. The ethos at Prospero is based on teamwork, passion and career development.
"We have placed in the top 100 companies in our category (large) which is a phenomenal achievement. Prospero genuinely values, listens to and supports our staff, striving to create a happy workplace that keeps improving each year."
If this Support Work temporary work looks of interest, please click apply. PLEASE NOTE, WE UNFORTUNATELY DONT OFFER SPONSORSHIP
Prospero Health and Social Care is acting as an employment business/social care recruitment agency in relation to this vacancy. The successful candidate will be required to register with Prospero Health and Social Care in order to fill this vacancy.
INDBRIHSC

**Please note that Eden Futures is not able to offer Sponsorships at this time.**

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Supported Living Services based in Stoke-on-Trent. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

The Ideal Candidate

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Supported Living Services based in Stoke. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

The Ideal Candidate

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

Join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes!

Position: Hospitality Services Manager

Location: Henley Manor, Henley on Thames

Type: Full time- Perm- 40hrs

Salary: Competitive Salary

At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.


About the Role:

Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.

As a Hospitality Services Manager, you'll play a pivotal role in ensuring the highest standard of hospitality services within our care home. Reporting to the General Manager, you'll use your expertise to supervise all aspects of hotel services, promoting a positive and supportive working environment for our team members.

Key Responsibilities:

Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
Environmental Standards: Uphold environmental standards by coordinating between housekeeping, laundry, maintenance, and care teams.
Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
Collaboration: Work closely with the chef and kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We're Looking For:

Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
Qualifications: Degree or diploma in Hotel Management or equivalent.
Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you're ready to join a team that values excellence, compassion, and innovation in hospitality services, apply now and become part of our inclusive and empowering community at Hallmark Luxury Care Homes!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk

The Supply Service are recruiting for a Deputy Care Manager on behalf of a Children's Residential home based in Stoke-on-Trent, Staffordshire.

Successful applicants will either be an experienced Deputy Care Manager of a existing Children's Care Home or a Team Leader / Senior who is looking to progress their career further into Management

Shift patterns: 2 on 4 off (with sleep ins)

As a Deputy Care Manager, you will be responsible for the leadership, direction and management of the residential young peoples services. The daily running of the home and ensuring the young people receive the highest standards of care tailored to their individual needs. Other responsibilities include staff management, budgeting and ensuring the home complies with all OFSTED standards with the support of a Care Managaer & Head of Care.

Essential capabilities:

Capable or experienced in managing a residential young peoples setting.
Capable or experienced in managing a staff team & staff rotas.
Hold excellent communication skills with a ‘can do’ attitude.
Completion of Level 3 Diploma with children and young people or equivalent.
Completion or willingness to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services (Or equivalent)
Excellent communication and leadership skills
Full UK driving licence
A passion for working with young people
An enhanced DBS check
Applicants will need to be flexible to work as per the needs of the home

Benefits of working with The Supply Service:

Your own dedicated contact
Regular work placements
Competitive rates of pay
Future long-term roles
Pay Parity (AWR)
Refer a Friend Scheme

Successful applicants are required to attend an online interview, complete Safeguarding training & must undertake a full enhanced DBS check.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Check telephone numbers, addresses, email addresses with patients Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits and telephone consultations onto the telephone consultation screen, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeats prescription requests following the practice guidelines and ensure that they are ready for collection by the patient within 48 hours. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Patient notes and correspondence: o Ensure that scanning and read-coding is up to date on a daily basis. Scanning must be double checked before being read-coded. Once letters are summarised on patients computerised medical records, they must be cross shredded. o Ensure that all recent correspondence is available when patients are seen. o Enter patient information onto their electronic records as required. Update telephone numbers and email addresses; liaise with secretaries for update of addresses. Update medical records as required. Premises: o Open up premises at the start of the day. De-activate alarm and make all necessary preparations to receive patients. o When last to leave at the end of the day, ensure that the building is totally secured, radiators, fans and internal lights are turned off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety and Infection Prevention and Control: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy and Infection Prevention and Control Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non- judgemental and respects their circumstances, feelings, priorities and rights.