Total 304 Others level Customer Service job vacancies in Fresno, California

• Keep all personnel related issues confidential and supports EEO goals and mission.
• Update the Student and Outreach Database with information on new student hires.
• Liaise with Area and Headquarters Personal Property and Real Property officers.

Major Duties include:

• Monitors the abundance, distribution and size of selected marine invertebrates, algae and fish using underwater sampling techniques on SCUBA. Techniques include, but are not limited to, band transects, quadrats, random point contacts, video transects, fish transects, fish sizing, roving diver fish counts, size frequency measurements, recruitment modules, video/photo documentation and use of remote temperature loggers.
• Conducts intertidal monitoring and other field-based biological work.
• Acts as a lead diver for at least one other diver providing leadership and direction to conduct the above-mentioned work in often adverse environmental conditions.
• Provides logistical support for all non-field aspects of a subtidal marine monitoring program. This includes office work associated with field collection of monitoring data under the direction of lead Biologist and in accordance with kelp forest monitoring handbook. This requires proficiency of data entry, organizational skills, and quality assurance/quality control of data and basic understanding of MS Access Database.
• Assists in all aspects of preparing trip and annual reports.
• Assists in making field observations and documenting them appropriately.
• Maintains equipment and NPS diving certification. This includes maintaining all equipment used for the kelp forest monitoring program such as SCUBA life support equipment, underwater cameras, dive computers, sampling equipment used for conducting the monitoring.
• Identifies the need for repairs and replacement of equipment and supplies. Maintains an accurate log of maintenance and repairs.
• Meets and maintains all NPS-4 diving regulations. Provides logistical support including preparing menus, dive plans, manifests, data sheets, purchasing provisions, loading food and equipment for multiday monitoring cruises that take place in remote conditions.
• Provides information to others on resource management issues by giving oral presentations.
• Assists with preparing trip reports and drafts detailed annual reports on the kelp forest monitoring program to meet NPS inventory and monitoring program and park requirements. These reports include descriptions of methods, literature research, preliminary data analysis, graphs and charts, results, and recommendations for planning, protection, and mitigation activities.

The incumbent serves as the Pacific West Regional Inventory and Monitoring Network Program Manager. The primary focus of the position is coordination and administration of a science program. A strong science background is expected and experience in analysis and publication will strengthen a candidacy. Science skills will be employed in development of project designs and partnerships, peer review, technical consultation with other scientists, and execution of protocol and science program reviews. These coordination and administrative demands do not leave sufficient time to conduct independent research.

The NPS and Inventory and Monitoring Program's goals and objectives include:

• Inventory the status of natural resources under National Park Service stewardship.
• Monitor park ecosystems to better understand their dynamic nature and condition and to provide reference points for comparisons with other, altered environments.
• Communicate inventory and monitoring science findings and accomplishments to inform National Park Service planning, management, and decision-making.

• Active monitoring includes a wide variety of biological and ecological themes ranging from water quality, streamflow, and climate to vegetation, wildlife, invertebrates, landscape dynamics, and habitats.
• Leads, implements, manages, and serves as principal scientific advisor for a complex program of natural resource inventory and monitoring and related activities to address sensitive resource management needs that are affected by a wide variety of issues within and outside the parks.
• Coordinates the Region's I&M program with related programs on adjacent lands, and with appropriate regional and national monitoring policies and programs for the purposes of scientifically monitoring natural resources.
• Ensures that data, reports, and publications are of high quality and are properly managed, secured, preserved, and accessible to park managers and their staff, other agencies and organizations, scientists, and the general public as directed by NPS policy.
• Develops scopes of work and serves as Technical Representative for contracts, cooperative and interagency agreements, and other instruments.
• Coordinates planning with eight networks leads on a collective annual budget of over $8 million annually; prepares, forecasts and projects funding requirements; reviews, analyzes and monitors expenditures of funds.
• Ensures appropriate internal and external peer review of I&M science and publications.
• Determines appropriate study designs, sampling frames, and analyses for developing and implementing protocols to assess status and trends of park natural resources.
• Summarizes information clearly and succinctly for use by scientists, managers, planners, park staff, cooperators, and partners.
• Communicates effectively with park managers and program leadership at the Network, Regional, I&M Division, and Washington levels to apply monitoring and related research results to solving resource management problems.
• Provides: data and expertise for park planning documents and implementation plans as needed; information to park interpretation and education programs; annual accomplishments and summary reports and other reports as required; ensures that technical and professional reports adhere to NPS guidelines.
• Exercises the full range of technical and administrative supervisory responsibilities for a staff of scientists and technicians such that supervision of non-contract employees requires at least 30% of the incumbent's time. Performs overall work planning, establishes work schedules and priorities, assigns and reviews work and timesheets, credit card statements, oversees travel, resolves complaints, grievances, and other personnel problems as they arise. Develops employee performance standards, conducts performance evaluations, ensures compliance with NPS standards and policies, and assists employees with personal development and career opportunities.
• Ensures a positive, productive, safe, and healthy work environment.

As a/an Regional Support Manager, you will:
- Serve as a senior advisor regarding human capital and administrative support services for the offices in the jurisdiction.
- Serve as an authoritative source of leadership within the assigned area of responsibility.
- Evaluate the effectiveness of current internal operating policies, makes recommendations for improvement and prepares changes/input for changes.
- Ensure the highest level of collaboration among all OCAO/OFSS offices, both on-site and remote, and with program offices to satisfy human capital and administrative needs in the assigned jurisdiction.
- Serve as the immediate supervisor of a staff responsible for providing human capital and administrative support services for offices in the region.

• Performs Basic Life Support.
• Drives and operates firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles.
• Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great.
• Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.
• Maintains firefighting equipment and fire station facilities.

Major Duties:

• Conduct fish and/or wildlife censuses and surveys and assembles basic information on fish and/or wildlife populations. Use standard statistical methods and procedures in performing routine and recurring testing of the field data collected.
• Perform field work which requires the ability to accurately distinguish wildlife by sight and sound.
• May assist state biologists in the capture of wildlife, applying visual and radio tags, and gathering physiological and spatial data.
• Enters and retrieves data from Geographic Information System (GIS) and/or other information management systems.
• Assists in the preparation of reports, plans, and guidelines. Recommends modifications to field activity procedures.

• Provide advice, assistance, and training to lower graded technicians and volunteers in gathering field data, including proper and safe handling of equipment and tools and operation of vehicles and/or watercraft.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Major duties include:

• Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
• Develops and/or maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities: prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: 8:00am to 4:30pm, Monday through Friday
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Assistant Chief Nurse executes position responsibilities demonstrating leadership, experience, and innovative approaches to managing complex outpatient care. This role supports nursing personnel, fosters interdisciplinary collaboration, and ensures compliance with regulatory standards while driving quality improvement initiatives and operational efficiency.

Major duties and responsibilities include, but are not limited to:

• Providing leadership and oversight for nursing care delivery across ambulatory care programs, ensuring alignment with VA policies and national standards.
• Supervising outpatient Nurse Managers, mentoring emerging leaders, and fostering professional development through shared governance and performance improvement.
• Managing administrative functions such as staffing oversight, scheduling, leave approval, and performance evaluations to ensure operational continuity.
• Leading process improvement initiatives to enhance patient outcomes, access, quality of care, and resource utilization.
• Coordinating regulatory and environmental surveys while ensuring timely compliance with accreditation standards.
• Promoting a culture of accountability, inclusivity, and staff empowerment aligned with Magnet principles and VA core values.
• Collaborating with interdisciplinary teams to standardize care delivery models and improve patient-centered outcomes through innovative practices.
• Supporting Human Resources and Labor Relations activities, including recruitment, retention strategies, and conflict resolution.
• Monitoring clinical standards of care through systematic evaluation and implementing action plans for positive change.
• Acting as a liaison between clinical staff and organizational leadership to align nursing objectives with strategic goals.

This position will support landscape scale restoration efforts through control of construction contracts to restore, rehabilitate and or stabilize watersheds through road decommissioning. Some of the duties you will perform include but are not limited to the following:

• Develops project agreements, estimates for project management services, and other documents related to project setup with minimal assistance.
• Serves as a certified Contracting Officer Representative in accordance with applicable training requirements of Federal Acquisition Regulations on design and construction projects as assigned.
• Assist in developing independent Government Cost Estimates, Statements of Work and/or Scopes of Services, and other documents required for the procurement of design and construction contracts.
• Tracks project budget, monitors project sites for safety, conducts inspections on completed work and coordinates project closeout activities on projects of minimal to moderate complexity.
• Facilitates meetings, monitor and document project progress through photos, daily/weekly logs and other documentation. Coordinates with project stakeholders to address unforeseen conditions.

• Coordinate patient scheduling activities of the medical facility to ensure a smooth flow of daily services.
• Resolve problems that arise from late appointments, emergencies, or walk-ins that could delay scheduled patients being seen in a timely manner.
• Interview patients who request medical examination/treatment to obtain pertinent information.
• Respond to requests for non-technical information on such subjects as hours of operation, how to complete various medical forms, and locations of other medical departments/facilities.
• Extract medical information from patients’ records as requested/needed by the medical staff.
• Process and distribute incoming correspondence, publications, and other documents.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Major duties include:

• Assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources.
• Ensuring accurate and timely scheduling of appointments.
• Provided guidance to staff members, to include changes in policies and procedures, creating and maintaining employee work schedules.
• Acts as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Major duties include:

• Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.
• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
• Develops and/or maintains effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities: prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.).

• Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.
• Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of government funds.
• Review and verify the functionality of new fee related systems or modifications to existing systems as a result of regulatory and program requirements.
• Review and verify the accuracy of manuals and/or standard operating procedures for the implementation of new and existing system designs and/or modifications.
• Provide informal and formal training and education to employees, partners, volunteers, interns, cooperating association representatives, etc. regarding automated and non-automated fee processes, systems, software programs, tools, etc.

• Facilitates patient check-in, verification of Defense Enrollment Eligibility Reporting System (DEERS).
• Coordinates with the Office Manager and leadership in addressing inappropriate, misdirected or problematic consults.
• Provide general and specific information to patients and their families to include new patient registration, patient familiarization with this facility, including parking, pharmacy, radiology and laboratory sites.
• Serves as the initial point of contact for arriving patients and customers
• Responsible for the preparation of a daily record of appointments for each medical provider displaying available, unavailable, and booked patient appointment times.

• You will initiate, submit and track Requests for personnel Actions (SF-52).
• You will provide support in hiring of employees.
• You will assist with the allocation of personnel and manpower resources.
• You will make proposals regarding civilian personnel staffing.
• You will assist the in-processing and out-processing of civilians as a result of new hires, duty station changes, reassignments and resignations.
• You will coordinate personnel actions, organizational structures, and position management.
• You will serve as a Government Commercial Purchase Card (GCPC) holder.
• You will serve as either a Defense Travel System (DTS) Organizational Defense Travel Administrator (ODTA).
• You will serve as Travel Credit Card Agency/Organization Program Coordinator (A/OPC).
• You will serve as Standard Labor Data Collection and Distribution Application (SLDCDA) timekeeper.