Total 342 Others level Customer Service job vacancies in Derby, DE22 3WQ

We are currently recruiting a Logistics Support Administrator on a 6 month Fixed Term Contract to provide extra support with customs systems and documentation to ensure our products reach the required destination.

You will need great attention to detail as in this role, you will be checking the accuracy of commodity codes and country of master data, ensuring all import and export documentation from different sources (Sage, Excel, Word amongst others) is always processed accurately.

Liaising with external parties such as The Chamber of Commerce and also internal Games Workshop teams you will demonstrate excellent communication and interpersonal skills.

To be successful in this role you will need to be proactive and self-motivated, taking the initiative and having the ability to respond by making necessary changes to support business needs. If you have great product knowledge that will be a big help and you will need to be someone who wants to work collaboratively with your team and others.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.

In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let's not forget, a staff discount of between 25% and 50% on our products!

How to Apply

To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.

Closing date for applications is midnight, UK time, Sunday 8th December 2024

Please include an up-to-date CV to support your application. When you're ready, please click apply, below.

Job Summary:The receptionist is responsible for the day-to-day reception and administrative duties within the practice; ensuring the smooth running of the reception and administrative functions of the practice. They also provide administrative and clerical support to the clinical staff and other members of the practice team. Reception Duties/Responsibilities: Meet and greet patients at the reception desk, providing a friendly and helpful welcome. Booking, cancelling and rescheduling appointments requests from patients by telephone, the practice website and in person. To deal with patient queries and repeat prescription requests via the practice website. Register new patients and handle changes to patient information for example change of address / name. To open all incoming mail or emails. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Handing completed repeat prescriptions to patients and checking names and address. To provide cover for members of the reception / administration team during periods of sickness or annual leave. To attend practice meetings and receptionists meetings when required. To open and close the premises on arrival / departure. To welcome visitors / guests to the surgery and to be responsible for the visitors book. To assist the nurses in ordering vaccines or medical supplies. Telephone Duties: To respond to patient enquiries regarding registration. To receive and record messages for doctors, nurses, healthcare assistant, practice manager or any other member of staff. To receive and record requests for home visits. To telephone hospitals to ascertain results of tests and to make any appropriate enquiries about patients as requested. Have working knowledge of telephone system & transferring calls. Administration Duties/Responsibilities: To advise patients on relevant charges for private services, accept payment and issue receipts on request. To check incoming communications and pass them to the appropriate person. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Scan and file patient records and correspondence into patient medical records. To maintain the computer clinical system in an accurate and secure manner. To have a thorough knowledge of all Practice procedures & protocols. Any other duties as required to meet the needs of the practice. CONFIDENTIALITY:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlines in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice handbook. This will include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic infection control training (minimum annually) Reporting potential risks identified.EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, cares and colleagues, which include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, it non-judgemental and respects their circumstances, feelings, priorities and rights. PERSONAL / PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record or own personal and / or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.QUALITY: The post-holder will strive to maintain quality within the Practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources.COMMUNICATION: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples need for alternative methods of communication and respond accordingly. CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:The post-holder will: Apply Practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.

What skills and experience we're looking for

Archway Learning Trust is seeking to appoint an experienced Receptionist to support the Administration team at Lees Brook Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment. The postholder will be responsible for the reception area and will also be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

The post holder will ensure that these services are provided in a professional, timely manner and to an excellent standard. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to a generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

What skills and experience we're looking for

Archway Learning Trust is seeking to appoint an experienced Receptionist to support the Administration team at Lees Brook Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment. The postholder will be responsible for the reception area and will also be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

The post holder will ensure that these services are provided in a professional, timely manner and to an excellent standard. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to a generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

MAPLE VIEW SCHOOL – RESIDENTIAL SUPPORT WORKER

3 on 3 off condensed hours rota, 50 .75 hours per week, 52 weeks

STARTING SALARY £31,140.20

We are a small school, with capacity for 18 children, including 7 residential placements, for children aged 6-16 with a range and complexity of needs including: Autistic Spectrum Conditions, Moderate to Severe Learning Difficulties and Disabilities, Speech, Language and Communication Difficulties, associated behavioural difficulties and Prader Willi Syndrome. We are now looking to add to our care team.

This role offers a fantastic opportunity to be part of a welcoming and supportive team and to help develop a vibrant and modern residential provision. Our Residential Support Workers support the children to find a way of life that suits them and to help them achieve their maximum potential level of independence. You will play a key role in the delivery of a sound, consistent care provision.

You should have experience of working in a residential school / care setting and with children and young people, hold a relevant L3 Diploma (or be willing to work towards achieving this). You should be resilient and able to work with, and support others to work with, challenging behaviour.

What will we offer you?

- Discount Scheme
- Good internal progression opportunities
- Pension
- assistance programme
- sponsored qualifications, training and development plan
- Onsite Parking
- £1500 welcome bonus for qualified staff

If this sounds exciting to you, and you have the experience required, we would love to hear from you.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online searches.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School, 305A Prince Charles Avenue, Mackworth, Derby DE22 4LL

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

MM Care Services provides domiciliary care in the community across Derby and Derbyshire. We are seeking new team members to join our ever expanding workforce. A natural tendency to truly care about how our clients feel, alongside a level-headed attitude and a practical skill-set is imperative for a successful career.
Read on to find out more about the job and how you can apply to become a Health Care Assistant and make a difference in someone’s life while working for MM Care Services Ltd.
Healthcare Assistant:
This role will see you visiting people in their own homes, helping them to continue living independently, or perhaps supporting them at End of Life. The level and amount of care can vary, depending on the clients’ needs. The service supports clients during the day and in some cases at night.


What are the Duties of a Health Care Assistant
A Health Care Assistant position is focused on the individual and their different needs, so the duties are diverse, this helps to keep the job interesting and increases job satisfaction and motivation.

Duties may include:
 Administering medication
 Making meals
 Helping with personal care such as washing, dressing, hair, mouth and skin care, and eating and drinking
 Escorting clients to an activity or a medical appointment
 Chatting and engaging with relatives and providing care updates
 Companionship
 Helping with household tasks such as laundry
 Assisting with paperwork such as paying bills
Shopping as well as support in their Community Services

Health Care Assistant in MM Care Services Requirements:
It is important to have a full, driving license for driving in the UK, and access to your own car.
Disclosure and Barring Service (DBS) required.
Work experience is valuable.
Mandatory Training is provided. You’ll be expected to complete your Care Certificate and ongoing allocated training.
Benefits of Working with MM Care Services Ltd:
Working with MM care Services could be a rewarding opportunity for you, leading to a long-term, stable career.
Look at these benefits:
Making a difference in people’s lives feels good! Caring for people is fundamentally important and a huge privilege.
Your days will be varied.
Flexible working arrangements.
Opportunities for career progression.
Free Uniform and Identification Card
Ongoing training and qualifications.

Job Types: Full-time, Part-time, Permanent
Salary: £9.00-£11.00 per hour
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability


How to Apply to Health Care Assistant with MM Care Services LTD
MM Care Services Ltd has the highest standards, so we make sure that the domiciliary carers we employ are well suited to our ethos. Our rigorous recruitment processes, including on-the-job supervision and background checks, ensure that we find people who are the right fit for MM Care Services Ltd.
To find out more about working for MM Care Services Ltd, please email Info@mmcareservices.co.uk

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

We are seeking to appoint X5 Personal care Assistants to join our lovely team.
The role will be predominantly to assist children in matters of personal care needs and their general health, including intimate care, postural management and welfare matters.The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.
An example of daily duties may include:
Assist with daily personal hygiene, including washing, grooming, and dressing.
Provide intimate care support, such as toileting, continence care, and menstrual care, while maintaining dignity and privacy.
Assist students with positioning and mobility needs, including position changes into standing frames and wheelchairs.
Ensure proper postural alignment and comfort during classroom activities and transitions.
Ivy House School is a special school for pupils aged 2-19. We
offer a happy and supportive environment, where pupils are given the best
opportunities through an individualised curriculum and pathway.At Ivy House School we
believe that it is imperative that everyone within our community is: “working together to
inspire, nurture and empower”This vision captures the importance of the multidisciplinary
approach from all stakeholders including families, education, social care and
health professionals to ensure that we create an offer for our learners’ that
is aspirational (Inspire), offers holistic and personal development, removing
barriers to learning (Nurture) and enables students to be as independent as
possible so that they are well prepared for life after school, into adulthood
and ensuring that no dream is out of reach (Empower).Our pupils like to come to school. They are justifiably proud of
what they achieve and enjoy celebrating not only their own successes but also
those of their friends and other peers from across the school. We have a highly motivated, professional and well-trained team of
staff who work collaboratively with parents, carers and other professionals to
ensure that all aspects of our offer meet the needs of each of our pupils. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Salary: Grade 2 SCP 8-10 £23,657-£24,027- Full time equivalent
Working hours: Term time only, plus 5 days inset- flexible hours, either 20 or 25 hours per week which will roughly be 10:00am-2:00pm or 10:00am-3:00pm, salary will be PR to hours agreedClosing Date: 11th December 12pm
Shortlisting: 11th December
Interviews: 18th December

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Are you looking to start an exciting and rewarding career as a Nursing Associate and have a passion for delivering high-quality care within an Inpatient Mental Health service?
We are running our 16th cohort of Trainee Nursing Associate Apprentices, working in partnership The University of Central Lancashire (UCLAN) / The University of Cumbria.

These posts are apprenticeship posts commencing on the March 2025 cohort, which will see you develop to a NMC registered Nursing Associate, completing a 2 year foundation degree training programme. The course is fully funded.

Internal candidates, will be on a2 year Trust Secondment contract
External Candidates will be a2 year fixed term contract.

We are hoping to be able to offer posts in a range of Mental Health inpatient services across LSCFT, therefore please indicate in your supporting information your preference in terms of our Mental Health inpatient services as per below;

The Harbour Mental Health Inpatient Wards, Blackpool
Royal Blackburn Mental Health Inpatient Wards, Blackburn
Woodview Mental Health Impatient Wards, Whalley
Wesham Rehabilitation Centre, Wesham, Preston
Skylark Centre, Royal Preston Hospital, Preston

Interviews will hold on 13th December 2024

As a trainee you will be based within clinical practice for the duration of the programme and will have study leave to attend University. You will rotate through different services within your speciality / service area (where applicable) and undertake block placements outside of your normal place of work, to gain a breadth of experience and skills.

Some travel is required so you must either be a car driver or be prepared to access public transport when on placement. You could be expected to travel up to 90 minutes each way to placement and work shifts and weekends.

You will need to demonstrate an understanding of healthcare and the role of a Nursing Associate and show evidence of being an effective communicator with the people you care for, their families and carers, as well as your colleagues and superiors.

You will need to be prepared to work hard and undertake study in your own time, while on the programme; learning the fundamentals of exceptional care and developing your depth of knowledge around important aspects of both physical and mental health. In addition you will be taught many clinical skills which will be required when you become a registered Nursing Associate.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information, please visit our website via Lancashire & South Cumbria NHS FT.

In order to apply for the course you will need to have:

1) Maths and English (See acceptable qualifications below)
2) 48 UCAS Points
3) 12 months health care experience

The entry criteria for the course are the following qualifications:

Maths & English at:
• GCSE English and Maths (grade C or 4 and above) (English Literature is not accepted by the University of Cumbria)
• Level 2 Functional skills Maths
• Level 2 Functional skills English
• Key Skills Level 2 application of number or numeracy (Pass)
• Key Skills Level 2 Communication (Pass)
• CSE (Grade 1) Maths
• CSE (Grade 1) English
• Level 2 certificates (Grade C or 4 and above)
• Core maths level 3 (Grade E or above)
• Pre U Certificate (P3 or above)
• Freestanding Mathematics - Foundations of Advanced Mathematics (Grade C)

If you do not have maths and English or original certificates, you will either not be shortlisted and/or you will not be offered an interview. These will be requested and validated, prior to receiving an interview slot.

48 UCAS Points:
Have 48 UCAS points such as:
• A-Levels
• Diploma
• Foundation degree / Degree
• Level 4 NVQ
• BTEC (Dependant on the level)
If you do not have the above our Universities will accept the following qualifications with 12 months health care experience:
• NVQ Level 3 + 12 months care experience
• NVQ Level 2 + 12 months care experience (UCLAN only)
• Care Certificate + 12 months care experience (UCLAN only)

YOU MUST HAVE THE ORIGINAL CERTIFICATES.
You must have the Original certificates for Maths, English and any qualifications needed to meet the entry requirements. Transcripts will not be accepted.

You must also clearly put Maths, English and other qualifications, with your type/level of qualification, grade and date achieved, on you application form in order to be shortlisted.

All current apprenticeships must be completed in full, including your end point assessment, to enrol onto this Trainee Nursing Associate apprenticeship.

For internal candidates – you will need to have agreement from your manager to apply for this post, which will be verified if successful. As you will be on a Trust secondment contract, in the event of needing to withdraw from the programme.

On successful completion of the course you will be placed into a permanent band 4 Nursing Associate role within the Trust, however this may not be in your current work place.

During training you will be paid a Band 3 and there will be an expectation to work 37.5 hours.

If successful in securing a place on the course you WILL NOT be eligible for student finance.

Please be advised if you are a ‘Non-UK National’ applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding by the relevant apprenticeship provider in order for you to formally enrol on the course.

The training provider will require evidence of:

• Full time residency in the UK for 3 consecutive years or more prior to the course start date (unless otherwise exempt from this rule – for example you hold refugee status – use the link below to see full list of exemptions).
• Residency to live and work in the UK for at least 1 year from the apprenticeship start date and must cover the entire course duration including the EPA period.

We advise that you check the https://www.gov.uk/guidance/apprenticeship-funding-rules-for-employer-providers/annex-a-eligibility-criteria-who-we-fund for more details on your visa’s eligibility to undertake an apprenticeship course prior to applying.

Those with previous NHS service may be eligible for provision of basic pay preservation as outlined in the NHS Terms and Conditions of Service (TCS) Handbook. Eligibility will be assessed on an individual basis. Further information on eligibility and terms can be found on the following link - Apprenticeship pay guidance and FAQs | NHS Employers

Please see the job description and person specification attached for more details on this role.


This advert closes on Sunday 24 Nov 2024

Receptionist / Facilities Administrator
Based in Derby | on-site role with parking available
Full Time hours | shifts will be 7:30am to 3:30pm or 10:30am to 7:00pm | one week on each
ASAP start for a minimum of 1 month | very likely to be extended or be made permanent
Pay rate of £13.00 per hour + holiday pay

One of my regular clients has reached out to me for some Reception temp cover at their offices based in Derby on a Full-Time basis, initially for one month but will likely run until the end of the year.

The hours for this role will be either an early shift (7:30am to 3:30pm) or a later shift (10:30am to 7:00pm) - worked one week on the early shift, then one week on the later shift. Candidates must be flexible and able to work both/either shift when needed.

Candidates should also have their own transport as there may be some requirement to cover other offices locally.

The main purpose of this role will be to provide Reception cover & basic Facilities support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Ensuring that all visitors are appropriately signed in & vetted before entering the building, challenging unexpected visitors when required
* Handling incoming calls, passing to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Carrying out maintenance checks, reporting any faults or work needing done to the service desk
* Some basic ad-hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception or Administration role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Location: Derby

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions