Total 308 Others level Customer Service job vacancies in Brixham, Devon, TQ5 9EL

Acorn by Synergie has an exciting opportunity as a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager, no previous experience required.

This is a chance to gain an on-the-job degree, with no experience needed!

Monday - Friday and every other Saturday morning 9am - 12.00 position available.


Requirements:

* As a Customer Account Manager You will enjoy having conversations with people, listening and building relationships as it's important that you really get to know the clients of this business and understand their requirements.
* Full training is given of up to six weeks to ensure you are fully supported y the team and wider organisation
* You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor made solutions. They don't have a "one size fits all" approach
* You may currently be working in a customer care role and are now looking for a career.
* You don't require any previous experience as the client offers on-site training,
workshops, coaching and will support you through industry qualifications.
* You will have a passion and entrepreneurial mindset. Many of the client's most successful business opportunities have come from team members with a passion for the subject



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

HOUSING SUPPORT WORKER - YOUTH HOMELESSNESS SUPPORT

Location: Plymouth

Salary: £25,064 plus an additional £7,200 for sleep-in shifts

Are you passionate about supporting young people and eager to contribute to ending youth homelessness? Join a leading youth homelessness organisation as a Housing Support Worker in Plymouth, where you will work with young individuals at risk of or experiencing homelessness.

Key Responsibilities:

• Provide high-quality support tailored to the needs of young people, helping them develop essential independent living skills, including financial management, health and well-being, and community integration.
• Act as a role model and mentor, promoting best practices and delegating tasks effectively within your team.
• Maintain a positive outlook and sense of humour while working non-judgmentally with vulnerable youth.
• Monitor and document the progress of the young people you support, ensuring their safety and maximising their outcomes.

Your Profile:

• A genuine passion for working with young people and helping them achieve their goals.
• Strong listening abilities coupled with excellent written and IT skills.
• Experience in coaching or training team members is advantageous.
• Understanding of the challenges faced by young people today.

What We Offer:

• Extensive training to enhance your skills.
• 5 weeks of annual leave for work-life balance.
• Pension plan and life assurance for your peace of mind.
• A friendly and welcoming team environment with regular supervision and reflective practice.
• A rewarding role where no two days are the same, providing you with invaluable experience in the social care sector.

If this sounds like the opportunity for you, don't hesitate! Call Louise at 07929 476065 or 0117 9486300 today. Join us in making a difference in the lives of young people facing homelessness.

#BRTJP

Complex Care Assistant

Tiverton

£13.11 - £19.67 per hour

Days and Nights

At the request of our client we are only able to accept female applicants for this role.

About Prestige Nursing & Care Taunton

Taunton branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the TA1 area, much of our work is in and around our local towns and villages within Taunton. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, such as complex care etc.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to complex care.

What we offer:

• Paid post-employment eLearning at £10.00 per hour
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Care friend App Referral Scheme - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

#INDHP24

Care Assistant - Days

Plymstock

Monday - Sunday Days- 11.00 - 18:00

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care, nutrition and hydration, all aspects of daily living and cognitive stimulation. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Care Assistant - Waking nights

Plymstock

Monday - Sunday Days- 20:30 - 08:30

From £12.00 per hour - weekly pay

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Plymouth - Proud to be rated 'Outstanding' with the Care Quality Commission (CQC)

Prestige Nursing & Care Plymouth are rated as outstanding with the CQC (Care Quality Commission). We are looking for caring and reliable Professional Carers to join our team. We are specifically looking to recruit new team members to care for a gentleman in his 80's who lives in the Plymstock area. This gentleman had a career in the RAF and he lives at home with his wife who cares for him alongside professionals.

.What our clients are looking for

To care for this individual, we are looking for gentle team members who can communicate well - to be able to explain and reassure him - and help him to feel safe in your presence. Our role is to provide assistance with personal care and to keep him comfortable during the night, enabling him to have a restful night's sleep. This individual is unable to assist with any transfers and therefore a hoist is used for transfers and personal care. All training will be provided as required but experience is necessary to meet his needs.

Do you need experience?

Due to the nature of this role we would require experience, working in care within the UK.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Devon and Somerset Fire and Rescue Service is looking for Safeguarding Manager to lead our Safeguarding team based at our Service Headquarters in Exeter. You will join us on a full time, permanent basis working 37 hours per week. In return, you will receive a competitive salary of £46731- £49764 per annum (subject to Job Evaluation).

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

The Safeguarding Manager post holder will be responsible for leading the Safeguarding Team across the Service, creating, implementing, improving and maintaining high standards and giving guidance to ensure the Service is statutorily and legally compliant.

With Line Management guidance you will work to deliver objectives, considering NFCC, HMICFRS and Fire Standards boards and the CRMP (Community Risk Management Plan).

You will need to act impartially and autonomously on behalf of the Executive Board and Executive Leadership Team when referring safeguarding concerns. This includes referrals related to staff welfare and conduct to statutory agencies including Social Care, the Local Authority Designated Officer, and the Police.

You will need to provide subject matter expertise to the Service for safeguarding and work with the Service to embed safeguarding practices, into their policies and processes.

Through the successful management of the safeguarding and advocate teams you will be creating and delivering improvement projects and Service management of high-risk individuals and intervention programmes.

Key responsibilities of the Safeguarding Manager role:

To provide subject matter expertise, support and advice to the leadership and wider organisation, in relation to safeguarding, including adults, children and vulnerable people.
To manage the performance of direct reports including allocating, instructing, directing and organising work, monitoring the quality and output of work, arranging training and development, carrying out appraisals (PPDs) and other performance, dealing with sickness, leave and other absence.
Our values
Our Values:

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy and Procedure.

Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and/or reprimands.

Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.

As a Service and as individuals:

We are proud to help
We are honest
We are respectful
We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme

Devon Wildlife Trust

Are you passionate about nature and managing countryside sites in the heart of Exeter? Are you excited about engaging people to become actively involved in managing Exeter City’s Valley Parks?
We are looking for a motivated and skilled person who can manage the complex challenges of nine nature reserves, ensuring sites are managed to the highest standard for both people and wildlife.
You will lead on developing local community groups/support for all the key sites, developing a sense of ownership and pride in the Valley Parks. You will also assist in developing a long-term vision for the Valley Parks; there is a great opportunity to take stock and re-envisage current management for key sites.
The successful candidate will need broad ranging experience in habitat management and restoration, access provision and a detailed approach to ensuring public safety across all sites.
The role is based at Cricklepit Mill but will also require working closely with reserve staff based at Woodah Farm.
This is full-time, permanent post based at Cricklepit Mill.
Interviews are being held on Tuesday 17 December.
We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. We are an inclusive organisation that is seeking to involve more diverse audiences in our work.

What skills and experience we're looking for

We are looking for a proactive and highly efficient Recruitment Coordinator and Business Support professional to join our team.

In this role, you will play a pivotal part in delivering an exceptional and cost-effective HR advisory and support service. Your responsibilities will include managing the recruitment process by arranging interviews, facilitating seamless onboarding for new staff, processing contract changes and leavers, and providing comprehensive HR administrative support. This role is integral to ensuring the smooth operation of our HR functions while contributing to a positive and productive workplace environment.

Be part of a community-driven team where you can make a meaningful impact! Join us to work alongside highly motivated colleagues, enthusiastic students, supportive parents, and a knowledgeable Governing Board, all dedicated to fostering growth and positive change.

We are currently going through an exciting period of change as we are currently in consultation to join the Ted Wragg Trust. Joining the Trust will allow us to share best practice with other Trust schools, improve staff development opportunities and most importantly, improve the outcomes for our children. If you are successful in this post, you should be aware that your employment will automatically transfer to the Ted Wragg Trust via a TUPE process and further details on this will be shared throughout the recruitment process or as requested.

What the school offers its staff

• Clear Meetings and CPD calendar published at the start of the year - meetings are never added without considered notice.
• Centralised resources and planning - To help with the workload and wellbeing of staff.
• Staff Voice - Through surveys and feedback forms.
• On site parking - Free of charge on both of our sites.
• Gym - Free of charge for all staff wishing to use our on-site gym, containing state-of-the-art equipment. Staff are offered hours to use the gym when students are unable to access.
• Childcare - We offer an on-site nursery for children aged 3 months to 4 years (more details can be found on the Nursery Page of our Website,Happy Days.
• Child unwell days - To support families, we offer child unwell days.
• Discounts - Staff can access discounts for local business, they can also apply for a Totum Card and Blue Light Card
• Employee Assist Programme - The College purchases an Employee Assistance Programme (EAP), run by an organisation specialising in providing support to the education sector, which provides staff with: access to a 24-hour confidential helpline, counselling for you and your family,financial and legal advice, support for managers.
• Flu Jab Contribution - We contribute towards the cost for all staff not eligible to receive the Flu Jab.
• Bike to Work Scheme - The College offers a cycle to work scheme that is open to all contracted staff. For more information, see Bike to Work.
• Excellent Pension Schemes - For both Teaching and Support Staff.
• Long Service Days - For support staff at 10, 15 and 20 years of service.

Commitment to safeguarding

Exmouth Community College is committed to providing the best possible care and education to our pupils and safeguarding and promoting the welfare of children and young people, and expect all staff to share this commitment. As part of our commitment, we need to ensure that all potential employees satisfy our employment checks. Please note that where appropriate, shortlisted and/or potentially suitable applicants will be required to undertake further checks. A satisfactory Enhanced DBS Disclosure (with Barred List check) will be required before the successful candidate can commence employment at Exmouth Community College.

What skills and experience we're looking for

We are seeking a dedicated individual to join our inclusion pastoral team. In this role, you will play a key role in overseeing and coordinating support for students who may be facing challenges in school. Your responsibilities will include collaborating with families to facilitate their successful re-engagement, promoting excellence in learning and teaching, support with managing behaviour, optimizing resource avaialble, and ensuring exceptional progress, particularly for students with SEMH needs.

What the school offers its staff

St Luke’s is a school that has the very highest expectations of, and for, our students. We enable each and every one of them to become ‘good stewards’ of their own lives and of the world around them by taking personal responsibility for themselves, their learning and their environment.

Commitment to safeguarding

The Ted Wragg Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and operate in accordance with the Safeguarding and Child Protection Policy. All applicants will be subject to a full Disclosure and Barring Service check before an appointment is confirmed. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

This Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels.

The Receptionist Administrator role focuses on call handling and front-of-house work, but also includes file administration, data entry, and database management.

We are very interested to hear from anyone with previous reception / front of house experience in any industry (Hotel / Office / Accountancy / Legal / GP Surgery etc.) The ability to work under pressure is important as they are a very busy practice.

What you’ll be doing as their Receptionist Administrator

- Undertaking receptionist tasks including managing front of house and ensuring the reception area is organised and presented in a professional manner
- Meeting clients who present themselves at reception and dealing with their enquiries as necessary
- Receiving and making telephone calls to clients and third party contacts including keeping them up to date with matter/transaction progress
- Scheduling appointments for Fee Earners
- Maintaining Fee Earner diaries
- Liaising with all members of staff in relation to client matters
- Opening electronic files and inputting client details
- Managing incoming and outgoing correspondence
- Ensuring electronic and manual client matter files are up to date
- Preparing files for storage and retrieving client documents

Could you be part of this friendly, award-winning team?

As their Receptionist Administrator you will need:

- At least 1 years’ experience in a similar receptionist / front of house role
- To be proficient in a variety of computer software applications including Microsoft
- Strong communication skills with a high standard of professionalism and courtesy
- A clear confident telephone manner
- To be organised with a logical approach
- Strong multi-tasking and time-management skills

Salary & Benefits

- Salary c£23,000 per year, negotiable
- 24 days of annual leave plus bank holiday
- Company Pension Scheme
- Private Health Insurance

Hours

As their Receptionist Administrator you will work 36 hours per week; 9am to 5.15pm Monday to Thursday, and 9am to 5pm Friday.

Why this Receptionist Administrator role is well worth your consideration

- They have a positive work environment and promote a sense of belonging
- Long standing reputation for client care and a respected name in the profession
- Supportive leadership and management

The Company

Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses. Their team of Lawyers and support staff are experts in their field and carry the values of the firm with them to give a friendly, informal and professional service. They have an excellent track record with many of their clients having been loyal to the Firm for many years, giving them a long standing reputation for client care and respected name in the profession.

Acorn by Synergie is currently recruiting for an Customer Account Manager to work Monday to Friday 08.30-5pm and every other Saturday until 12.00.

We are seeking an individual with a strong background in customer care, whether that be through sales, retail background, account management , or hospitality.

The applicant must be reliable, enthusiastic, and willing to go that extra mile! This is a newly-created role.

You will be trained and supported by other long term individuals within the business.

Responsibilities of the role will include after training:

* Dealing confidently with clients both face-to-face and over the phone, handling enquiries and quotations
* Cultivating and maintaining excellent relationships, with all around you
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer but mentioning add-ons
* Working on commercial projects as a team

Role requirements:

* Customer-focused
* We are looking for someone with a real "can-do" attitude, we will give you all the training and development you require
* Demonstrate strong communication skills and an enthusiastic sales ability to up-sell or cross-sell
* Ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded

You may currently be working in a customer care role and are now looking for a new career.

Workshops, coaching and will support you through industry qualifications.

Monday - Friday and every other Saturday morning 9am - 12.00 position available.



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Hours: Monday to Friday, 8:30am - 5pm, and two in four Saturday mornings until 12:00pm
Salary: £25,000-£27,000

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is currently looking for an Account Advisor with a strong background in retail, or hospitality, or customer care with an opportunity to gain and on the job degree.

Our client has ambitious growth plans, so prospects for career progression are excellent, and your contribution will be fully acknowledged and rewarded.

In this role, you will be trained from scratch to become a fully-qualified account Manager working Monday - Friday and every other Saturday until 12.00


Responsibilities:

* Dealing confidently with clients both face-to-face and over the phone
* Cultivating and maintaining excellent relationships
* Handling referrals, inbound enquiries and ensuring you maximise customer spend by doing what's right for the customer


Requirements:

* Customer-focused
* You'll have a real can-do attitude, as you'll be helping to grow the client's arm of the business from the ground up
* Demonstrate strong communication skills and an enthusiastic sales ability


Required skills / experience:

* Customer service
* Sales

Salary: £25,000 - £28,000 per annum


For more information on this job role, please get in touch with Kristy Moore at Acorn by Synergie 07540321182

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn has an exciting opportunity as a customer-focused individual with a real can-do attitude to join a company in Exeter as a Customer Account Manager, no previous experience required.

This is a chance to gain an on-the-job degree, with no experience needed!

Monday - Friday and every other Saturday morning 9am - 12.00 position available.


Requirements:

* As a Customer Account Manager You will enjoy having conversations with people, listening and building relationships as it's important that you really get to know the clients of this business and understand their requirements.
* Full training is given of up to six weeks to ensure you are fully supported y the team and wider organisation
* You have awesome problem-solving skills - all of the clients are totally unique, so you need to come up with tailor made solutions. They don't have a "one size fits all" approach
* You may currently be working in a customer care role and are now looking for a career.
* You don't require any previous experience as the client offers on-site training,
workshops, coaching and will support you through industry qualifications.
* You will have a passion and entrepreneurial mindset. Many of the client's most successful business opportunities have come from team members with a passion for the subject



Rewards:

We believe that great work and dedication should be rewarded, that's why our client offers:

* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cashplan, which gives you access to 17 different benefits, all paid for by the company
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to hundreds of high-street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to all employees.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Your new company
Working for a prestigious law firm in Exeter.
This role is full time permanent Monday - Friday 36.25 hours per week,
Salary is £22,620 - equal to £12 per hour.

Your new role

• Meet and greet our internal and external visitors offering an excellent face to face customer experience
• Collect and process incoming/outgoing mail, photocopying and scanning
• Document production - binding, laminating, paginating
• Stock control and processing of orders for stationery and IT consumables
• Maintain internal and external office appearance through basic office maintenance
• Liaise with engineers and contractors
• Ensure the workplace meets with health & safety compliance procedures
• Arrangement of conference facilities including audio visual equipment
• Provision of Reception and Events cover
• Serve refreshments and food to internal and external clients

What you'll need to succeed

• A highly professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
• Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
• The ability to deal with a variety of tasks; multitasking and working flexibly within a team
• Excellent IT literacy and experience

What you'll get in return
28 days holiday per year
5% pension contribution.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Administrative Support/Fine Officer at Plymouth Magistrates Court

Location: Plymouth Magistrates Court, St. Andrew Street, Plymouth, PL1 2DP
Contract: Full-Time, Temporary (Until 31/01/2025, with potential for extension)
Salary: £11.59 per hour, increasing to £11.88 after 12 weeks

Are you ready to make a difference in the justice system? Brook Street is offering an exciting opportunity to join the Ministry of Justice as an Administrative Support Officer at Plymouth Magistrates Court. This dynamic, fast-paced role is perfect for someone with strong people skills, the confidence to handle challenging conversations, and the ability to thrive in a structured environment.

Why Join Us?

• Work-Life Balance: Full-time hours (37 per week), Monday to Thursday (8:30 AM - 5:00 PM) and Friday (8:30 AM - 4:30 PM), with a one-hour lunch break.
• Prime Location: Work in the heart of Plymouth at a convenient office location.
• Training Provided: No prior administrative experience? No problem! If you have transferable skills and enjoy working with people, we'll provide comprehensive on-the-job training to set you up for success.
• Career Potential: While this contract is confirmed until 31/01/2025, there's a strong chance of extension, offering an opportunity to grow your career with the Ministry of Justice.
• Competitive Pay: Start at £11.59 per hour, increasing to £11.88 after 12 weeks of service.

Your Role

As an Administrative Support/Fine Officer, you'll play a vital role in the operations of Plymouth Magistrates Court, helping to enforce monetary orders and support the delivery of justice. Your responsibilities will include:

• Engaging with Customers: Communicate confidently and effectively, including handling challenging conversations with individuals regarding unpaid fines.
• Decision Making: Assist with enforcement steps for defaulters and provide advice on court procedures.
• Customer Correspondence: Handle inquiries, manage customer calls, and liaise with agencies such as bailiffs, DWP, and employers.
• Data Management: Input case details accurately, process paperwork, and support telephone debt recovery efforts.
• Team Collaboration: Work with internal teams and external agencies to ensure efficient enforcement of judicial outcomes.
• General Administration: Perform essential tasks such as photocopying, filing, archiving, and managing office communications.

What We're Looking For

This role is ideal for someone with:

• Strong People Skills: Confidence to manage challenging conversations, while maintaining professionalism and empathy.
• Excellent Communication: Clear verbal and written communication to engage with customers and external agencies effectively.
• A Positive Attitude: Willingness to learn and adapt, even without prior administrative experience.
• Tech-Savviness: Familiarity with Microsoft Office tools (Outlook, Word, Excel, and Teams) is helpful, but training will be provided for government systems.
• Attention to Detail: A meticulous, organised approach to managing tasks and meeting deadlines.

Additional Information

• Background Checks: The successful candidate will need to pass a Standard DBS check and provide 3-year references.
• Contract Potential: While this role runs until 31/01/2025, extension opportunities are likely and will be confirmed closer to the contract's end date.

This is a unique opportunity to build valuable experience within the justice system, develop transferable skills, and make a meaningful impact on your community.

Ready to join the team? Apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.