Total 41 Others level Customer Service job vacancies in Blaydon, NE21 4AG

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!

Job title: Resourcer

Location: Bolton (Hybrid)

Salary: up to £25,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

Job Purpose:

To support in the delivery of qualified and unqualified workers into our professional services settings and support with the staffing requirements of our Head Office and muliple sites by taking ownership of selected sites and building strong relationships with hiring managers and senior leadership.

Manage the candidate pipeline to ensure we have delivery of applications, complete pre-screening and complete all interview booking and preparation for the candidate to drive the highest candidate experience for all applicants.

Be a support function for candidates and hiring managers on their recruitment journey, delivering the highest levels of candidate and customer experience for all involved the hiring journey.

To proactively search for and pool talent for specialist roles across the residential settings, live and future vacancies.

Uphold the Group’s commitment to safeguarding the children and young people in our care by championing our safer recruitment standards.

Key Stakeholders:

Resourcing Manager, Hiring Managers and Senior leaders in the field.

Key Responsibilities:

1. Owning the candidate pipeline for the selected sites, being responsible for the candidates in the pipeline, full pre-screening of candidates and booking in interviews with sites and working with candidates to drive up interview attendance rates.

2. Partner with the Resourcing Manager to deliver a proactive, best in class resourcing service by direct sourcing candidates for senior and specialist, live and future vacancies.

3. Be the main contact for your selected sites, deliver high levels of communication and build strong relationships across the owned sites to assist and support the teams with their staffing requirements.

4. Own and deliver the management of the pipelines for the sites that you own. Including making sure the right roles, correct vacancies are updated and correct.

5. Partner with the Resourcing Team to improve advertising content and methods.

6. Respond to Hiring manager queries via phone and email providing updates on recruitment performance as requested by Resourcing Managers.

7. Communicate with candidates proactively using the system, phone, email and field queries via email, phone and social media.

8. Post organic content via social media channels, interact and respond to candidate queries.

9. Partner with the Resourcing Manager to continuously inform sector insight and improve the employer brand.



Standard responsibilities:

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within OFG Group are expected to be familiar with and adhere to;

Participates in an annual performance review programme
Works, at all times, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.
Observes, at all times, strict rules of confidentiality appropriate to the post.
To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.
OFG Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.
Undertakes other duties as assigned.
Measures:

Candidate management SLAs
Monthly hires
Agency savings
Customer service
Candidate experience
Experience, Skills & Qualifications:

Advert writing and attraction strategy experience.
Excellent verbal and written communication.
Shortlisting and interviewing experience.
Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all, it touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell.
By joining HC-One you’ll have a wonderful opportunity to give something back to those people. Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at Ebor Court. Our focus is on providing the highest quality service at all times.
As a Care Assistant you will take responsibility for the physical and emotional wellbeing and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart, it’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their wellbeing in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About The Company
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

About The Role
As a Night Senior Care Assistant at Greenacres, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.
For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Service Care Solutions are looking for an SEN Case Officer to work with the Camden Council on a 4-month contract.

Location: Camden (Hybrid)

Pay: £29per hour umbrella ltd

Job role/responsibilities:
To support CSF Special Educational Needs Team in fulfilling its role in carrying out the statutory Education, Health, and Care (EHC) needs assessments of children and young people with special educational needs (SEN).

• Ensure EHC needs assessments are carried out in a timely way in collaboration with involved professionals and families.
• Support back log off annual reviews and phase transfer 0- 25.
• Parents and professionals contribute advice in a timely way in relation to the statutory assessment of individual children and young people undergoing assessment.
• Assessment Co-ordinators, Planning and Placement Officers and other professionals including named staff in schools, early years and college settings are aware of deadlines and requirements.
• Parents are aware of and engaged in the process.
• All parental and practitioner advice is available, using agreed information management systems.
• Draft plans are written, in conjunction with Assessment Co-ordinators, in a timely way.
• Input by all involved professionals to the EHC needs assessment process is co-ordinated so that statutory timescales are met.

Knowledge/Experience required:

• Candidate must have experience in processing annual reviews and be able to have a person-centered approach as well as having a thorough understanding of the required process when amending EHCP's.
• Candidate should have experience and knowledge of the phase transfer process and be able to carry out relevant case work and attend annual reviews.
• Case management experience which would support the tribunal service.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Advanced Nurse Practitioner (ANP)

We are looking for Advanced Nurse Practitioners (ANPs) to join the Primary Care Network on a full-time basis, starting mid-November 2024 until the end of March 2025.

Key Details:

• Hours: 10:00 AM to 6:00 PM or 11:30 AM to 7:30 PM (5 days per week)
• Location: Covering 5 local sites across the Gateshead Inner West area
• Rate: £45 (LTD) (£39.45 PAYE)
• Clinical System: Proficiency with EMIS is essential

Responsibilities:

• Autonomous Consultations: Provide high-quality care independently, handling a variety of clinical cases including acute and chronic illnesses.
• Patient Assessments: Conduct comprehensive assessments for both adults and children, diagnosing and managing conditions effectively.
• Treatment Plans: Prescribe appropriate medications and treatments, ensuring the best outcomes for patient care.
• Referral Management: Make referrals to specialists or other healthcare professionals when necessary.
• Multi-Site Coverage: Provide clinical support across five local practices, ensuring continuity of care for the community.
• Collaborative Working: Liaise with GPs, nurses, and other healthcare professionals to maintain a cohesive, team-based approach to care.
• Record Keeping: Maintain accurate and up-to-date patient records using EMIS.

Requirements:

• Must be able to work independently with minimal supervision.
• Experience in seeing both adults and children is essential.
• Strong clinical skills and decision-making ability.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Sea Logistics Operational Care Specialist | United Kingdom | JR2408_0021

We currently have a fantastic opportunity to join our Sea Logistics team as Import Operational Care Specialist at our Birmingham Branch (Revenue Care). This role is vital to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system. Be a part of our mission to deliver excellence in logistics and customer care.

YOUR ROLE

As an Import Operational Care Specialist (Revenue Care), you will be an integral part of our Operational Care Centre (OCC). You will handle the timely processing of tasks using excel reports and the financial system (ACON) ensuring all costing and gross profit (GP) are accurately managed. Your primary responsibilities will checking and actioning open operational files whilst maintaining seamless communication with Customer Care Specialists within the Customer Care Locations (CCL). You will play a critical role in managing the flow of information between various teams and external stakeholders to ensure operational efficiency and compliance with our high standards.

YOUR RESPONSIBILITIES

• Ensure timely closing of the ledger financial platform for all files (FSL), coordination with costing, billing (OCC), and CCL teams to resolve discrepancies;
• Perform timely and accurate recognition of revenue, reviewing all files to ensure proper procedures and guidelines are followed to capture gross profit for deadlines end of month/year;
• Ensure accurate gross profit for all contracted freight and UK charges;
• Maximise gross profit on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file;
• Monitor and address discrepancies with carrier invoices, escalating, as necessary;
• Raise freight and additional charge invoices to our customers when required;
• Report/reviewing data using excel. Ability to analyse data with a view to maximizing profitability on job level and identifying areas for improvement on supplier and customer level;
• Serve as a key contact for the services within your scope;
• Engage in regular communication with Customer Care Locations, other OCC departments, Kuehne + Nagel offices overseas, and suppliers, building strong relationships.

#LI-SD2

YOUR SKILLS AND EXPERIENCES

• Experience in either freight forwarding or transport planning preferably with the focus on sea freight
• Experience in bookkeeping or finance
• Experience in Import Operations as well in processing data and task based work is advantageous
• Ability to understand and execute new processes
• Excellent knowledge of MS office features, especially excel
• Understand & respect the company confidentiality and compliance regulations (Code of Conduct)
• Strong affinity with required customer quality standards
• Understanding of Incoterms, shipment types and methods
• Very good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines

GOOD REASON TO JOIN

If you would like to become a valued member of our team then we will also make sure that you're rewarded for your commitment and expertise. We are offering a competitive salary with discretionary bonus and 25 days holiday plus bank holidays, life assurance and private health insurance. You will also have the opportunity to join the contributory Kuehne + Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Sigrid De Roy
+31 6 25 73 70 15

Are you looking for a role where hard work is rewarded!

We are looking for a forklift driver to start immediately, you will be responsible of transferring household building materials them around the warehouse.

This will be so they are ready to be packed and ready for dispatch.


All candidates must have:
A valid forklift licence.
At least 6 months experience within this environment.
Your own transport or be able to travel easily to Ruddington.
Please attach an up-to-date CV.


There is ongoing availability for this position.

Flexibility is a must as you will be working a rotational shift pattern, week 1 is starting at 06:00 and finishing at 14:00 and week 2 is starting at 14:00 and finishing at 22:00 for week 2.

The rate of pay for this role is £12.04 per hour.
Please note we do not offer visa sponsorships

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Placement Officer

Service care Solution are currently recruiting for a Placement Officer in Kensigton and Chelsea.

The Placement Officer will Work in a small team serving 2 councils sourcing private and voluntary placements for children & young people age 0-25, in a range of settings including foster care, residential children's homes, residential family assessment centre, and Semi-Independent Living accommodation.

Pay rate - £161.29 per day / £205.05 ltd (umbrella)

Main Responsibilities

As a Placement Officer, you will be responsible for:

• To assist the team and managers to: manage the children's placement budget; meet performance targets relating to the placement of LAC; utilising management information as required.
• Maintain IT (Mosaic) databases and be proficient in the use of 'Word' applications.
• Undertake quality assurance (QA) of placements (via virtual and in-person) and complete written reports to evidence QA findings of residential, fostering and semi-independent provisions and these offer value for money.
• Take responsibility for financial management, including savings delivery; ensure placements provide value for money; and the placement is efficient use of resources.

Requirements:

• Enhanced DBS
• Experience in a similar role
• Educated to degree level or equivalent evidence of continuing professional development

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Placement Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Temporary Accommodation Procurement Officer
Camden, London
Temporary - 3 Months
Full Time
Summary
We are looking for an experienced Temporary Accommodation Procurement Officer to join a team based in Camden. This role is vital in securing temporary accommodation for residents in housing need and managing relationships with landlords and accommodation providers.
THE ROLE
As the Temporary Accommodation Procurement Officer, you will be responsible for ensuring the council has access to a range of temporary accommodation solutions. Your key responsibilities include:

• Procuring suitable temporary accommodation to meet the council's statutory obligations.
• Developing and maintaining relationships with private landlords, letting agents, and accommodation providers.
• Negotiating competitive rental rates and terms to secure cost-effective housing solutions.
• Ensuring compliance with housing legislation and local policy in securing accommodation.
• Managing contracts with accommodation providers and ensuring standards are met.
• Supporting the placement of families and individuals into appropriate temporary housing.
• Monitoring performance and ensuring value for money in the council's temporary accommodation strategy.

THE CANDIDATE
The ideal candidate will have previous experience in a similar role within housing procurement or property management. Additional requirements include:

• Strong negotiation skills and the ability to secure cost-effective accommodation solutions.
• Experience working with private sector landlords and managing accommodation contracts.
• Knowledge of housing legislation, particularly related to temporary accommodation.
• Ability to manage multiple contracts and relationships with external providers.
• Excellent communication and organisational skills to deliver high-quality service.

THE CONTRACT
3 months, temp ongoing
The pay range for the role is £24.00 to £26.00 per hour LTD company rate. The PAYE equivalent is £20.46 to £22.17 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If you know someone who might be interested, we offer a £250 referral bonus for every successfully referred candidate!

Homelessness Prevention Advisor
Camden, London
Temporary
Full Time

We are seeking a dedicated and skilled Homelessness Prevention Advisor to join a team based in Camden on a full-time temporary ongoing basis. The post holder will be responsible for providing advice, assistance, and support to members of the community seeking housing advice, and actively working to reduce homelessness in the community. This role requires in-depth knowledge of housing legislation and welfare benefits. This is a specialist role that works closely with homelessness, in compliance with the Council's obligations under the Housing Act 1996.
Requirements

• Previous experience working in a similar role, within housing options, homelessness prevention, or social housing
• Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act
• Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
• Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
• Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
• Housing related qualification desirable
• Experience providing an effective service to members of the public
• Experience working alongside vulnerable customers

Role Expectations

• Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
• Develop, update review, and implement Personalised Housing Plans for customers
• Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options.
• Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
• Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations
• Maintain Records: Accurately record all interactions, assessments, and decisions in line with relevant policies and procedures, ensuring confidentiality and data protection guidelines are strictly followed

The pay range for the role is £23.00 to £25.00 per hour LTD company rate. The PAYE equivalent is £19.61 to £21.31 per hour, inclusive of holiday.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

Placement Officer

Service care Solution are currently recruiting for a Placement Officer in Camden

The Placement Officer will be responsible for the identification and sourcing of the most cost effective service, at the best price, to meet the eligible needs of the customer as assessed by the customer's key worker.

This is a Hybrid position.

Main Responsibilities

As a Placement Officer, you will be responsible for:

• Ensure support is in place within agreed timelines as set out in the team processes and procedure.
• Where support is arranged, individual service contracts / purchase orders are raised, recorded accurately on Mosaic, and issued in a timely manner
• Support care management to negotiate a fair fee where changes arise
• Ensure that information on placements being sourced, but not yet agreed, is maintained and is available for reporting
• Take responsibility for alerting care management / quality assurance colleagues to potential issues and solutions

Requirements:

• Demonstrate excellent communication skills, both written and verbal
• Experience in a similar role

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Placement Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Secondary Care Account Specialist

Location: North Central London

Competitive Salary & Benefits

Join us at AstraZeneca as a Secondary Care Specialist, where you will have the opportunity to sell our brands to healthcare professionals across key secondary care customers. This role is not just about sales, but about sparking practice change at scale, always representing AstraZeneca's high ethical standards. You will be responsible for engaging with key hospital stakeholders to expand sales volume and share, generating customer insights, and shaping account plans to increase the number of patients on AZ brands.

Accountabilities:

As a Secondary Care Specialist, you will be accountable for delivering and exceeding sales targets for allocated brands, executing effective call plans, and ensuring compliance with all AZ Governance frameworks, SOPs, and the ABPI. You will also be responsible for developing and driving advocacy, clinical consensus with key stakeholders, and supporting RHMs on enhancing market access for the brand/s.

Essential Skills/Experience:

• Ensures and drives accountability

• Proven delivery of results through focused execution

• Key account management

• Cross functional collaborative working

• Business insight and analytical skills

• Customer value creation

• Highly skilled in advocacy development

• Builds strong networks

Desirable Skills/Experience:

• Technical experience on CRM platforms such as Salesforce

• Business planning

• Budget utilisation

• Self-Development

At AstraZeneca, we are at the forefront of medical innovation. We use our unique position as medical leaders across our enterprise and the healthcare ecosystem to shape the future of Healthcare. There's so much opportunity here as we continue to grow - no better place to improve patients' lives and develop with AstraZeneca. We provide medical leadership across the whole product lifecycle - from advising on Research & Development investment decisions, to leading pre-launch scientific efforts and accelerating evidence-based healthcare changes in the real world. Join us in our Biopharmaceuticals Business Unit and be a part of this ground-breaking, fast-paced place where you can feel the buzz and that's why we love it.

Why AstraZeneca?

At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We're on an exciting journey to pioneer the future of healthcare.

#AZUK

So, what's next?

• Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it's yours.
• Ready to make a difference? Apply today and be a part of our thriving BioPharmaceuticals team!