Total 48 Others level Customer Service job vacancies in Baton Rouge, Louisiana

Major Duties

• Supervisory/managerial duties
• Financial and property resource management
• Natural and cultural resource management and stewardship
• Leadership and organizational vision for park operation and visitor experience
• Civic engagement and public affairs

• Prepare cold foods such as sandwiches, salads, desserts, and beverages for patients, staff, and hospital visitors.
• Perform tray assembly duties including preparation, assembly, and delivery with regard to dietitians' orders.
• Pick up trays following meal completion, remove food from patient trays for dishwashing preparation, and then readies cart for next meal.
• Maintain clean workspace in compliance with established food safety regulations.

This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Shreveport La.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items
• designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Duties performed include, but are not limited to the following:

• Technically proficient in initiating, performing and completing assigned duties in providing care to variable Veteran populations
• Knowledge and ability to appropriately carry out assigned Veteran care based on the Veterans' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant Veteran information
• Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the Veteran, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the Veteran's condition before, during, and following the procedure
• Recognizes and documents changes in Veteran's condition, reporting changes to the RN and/or provider; initiating action with direction
• Knowledge and ability to recognize urgent or emergent Veteran care situation, seek assistance of the RN and/or Provider, and initiate appropriate emergency interventions as directed
• Cares for Veterans in accordance with established nursing procedures, standards of care, VA ethical standards and plan of care
• Completed work should need only a general review by a RN or Provider for appropriateness and conformity with established standards of practice, policies/procedures

The CSP Program Manager (PM) Registered Nurse (RN) Nurse Manager (NM) executes position responsibilities that demonstrate beginning leadership skills and participates in specific program experiences. The NM is the designated first-line supervisory authority and is responsible for the supervisory/managerial direction of nursing staff and for the nursing operations of the Care giver support program. The CSP PM is the subject matter expert (SME) to VA facility leadership and staff for all CSP related issues and serves as a consultant to other VA professionals and administrators on program specific activities. Serves as a liaison to the Veterans Integrated Service Network Program (VISN) CSP Program and the VA Central Office (VACO) Program.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 8:00am-4:30pm
Telework: Not Authorized
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Duties include, but are not limited to:

• The Home Based Primary Care (HBPC) RN facilitates in the delivery of quality nursing care for a group of patients through the utilization of the nursing process.
• Responsible for case management, assessment, triage, Veteran education, resource coordination, medication and treatment coordination, and care planning.
• This nurse plans and delivers technically competent care in the home of Veterans with complex needs, including health promotion, health prevention, geriatric care, primary care, and palliative care.
• Utilizes interventions, which maximize health capabilities and reduces unnecessary urgent care and emergency room visits, per Veteran's goals of care.
• Makes home visits to Veterans in the program.
• Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. Demonstrates performance and leadership that is broad enough to improve the care for the HBPC Program and facility.
• Provides peers with formal or informal constructive feedback for improvement.
• Supports colleagues and other nurses through HBPC knowledge sharing to provide safe, quality nursing care.
• Fosters a safe and supportive environment conducive to the professional development of health care professionals.
• Evaluates outpatient outcomes of evidence-based decisions and practice changes for HBPC individuals, groups, and populations. Responsible for the documented HBPC outcomes at the program or service level.
• HBPC program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items
• designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

• Provides administrative support to all sections in Medical Service
• Assists in coordinating Medical Service administrative activities and programs
• Provide accurate budget information to leadership for presentation to the budget committee for funding
• Resolves budgetary discrepancies that arise due to changes that occur during the procurement, obligations, and delivery process
• Maintains fee basis control point to include receiving and processing invoices for payment
• Serves as Medical Service liaison to obtain information needed to expedite the processing of requests, data or reports
• Utilizes VISTA programs and CPRS (Computerized Patient Record System) to perform duties

As a Wildlife Refuge Manager your duties will include but are not limited to the following:

• Oversee and administer refuge lands, facilities, and refuge programs and budgets per applicable laws, policies, plans, and NEPA requirements, including refuge interest in land acquisition (including fee title, conservation easements, leases, land exchanges, cooperative agreements, etc.).
• Represents FWS as a refuge management expert with elected and appointed Federal, state and local government officials and employees, the media, local and national level environmental and conservation groups, member of academia, Tribal representatives, corporate partners, and the general public on issues affecting natural resource management in the Refuge Complex.
• Collaborates with Federal agencies, States, Fish and Wildlife Service (FWS) partners, and interagency organizations to identify, research, and develop solutions to long-range natural resource problems. Develops networks and builds alliances with stakeholders and partners.
• Supervises, directly and through subordinates, a multi-faceted team of professional, technical, maintenance and administrative support staff setting a team attitude of adhering to high professional standards and completion of accurate, high quality work. Responsible for creating an environment that encourages and rewards cooperation, innovative problem solving, and collaborative decision-making.
• Conducts administrative operations that involve short-, medium-, and long-range planning associated with all refuge operations, fiscal requirements, administration, personnel, property management, records management, public relations, and technical assistance to local, State, and other Federal agencies.

Shreveport offers you the 'lagniappe', which means a little something extra! Shreveport-Bossier City is situated on the Red River in northwest Louisiana. Commonly known as the 'Ark-La-Tex', the point where Arkansas, Louisiana and Texas meet. The Shreveport-Bossier City area is home to Barksdale Air Force Base, as well as numerous colleges and universities, theaters, lakes, golf courses, beautiful housing areas, churches, and great schools. With a population of nearly 400,000 in the city's metropolitan region, the area promises much to do while maintaining a reasonable cost of living and an excellent, temperate climate. You'll enjoy a unique combination of two great American heritages: a little Cajun, and since we're less than 15 minutes from the Texas border, a little Lone Star too. Shreveport-Bossier boasts elegant Southern charm and a relaxed attitude that suggests you kick your boots off and stay a while to enjoy year-round festivals, Vegas-style gaming, great local dining experiences, live music and family attractions.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive and Relocation Incentive (Sign-on Bonus): May be eligible for highly-qualified applicants.
Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact robert.knudsen@va.gov, the EDRP Coordinator for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Major Duties/Responsibilities for this position include but are not limited to:

• Provide comprehensive assessment, diagnostic work-up and clinic intervention, including comprehensive patient assessment, health history, physical examination, and patient education to Veterans in the Primary Care team setting.
• Works collaboratively with other health care professionals to accomplish patient, service, and medical center goals, promoting and embracing the Patient Aligned Care Team (PACT) model of care, utilizing Integrity, Commitment, Advocacy, Respect, Excellence (ICARE) values throughout the clinic.
• Distinguish between normal and abnormal findings to establish a diagnosis and initiate appropriate response to emergency health problems.
• Order and evaluate diagnostic tests as appropriate, recommend treatment and/or referral.
• Initiate appropriate referrals and consultations to other clinical services.
• Initiate, evaluate, and change orders for medications.
• Follow Performance Measure guidelines, including completion of clinical reminders; access and timeliness standards; prescription order entry, National VA formulary Requirements, and customer service standards.
• Demonstrates flexibility in responding to clinic demands, adhere to personal and professional obligations and responsibilities.
• Practice and maintain ethical standards, and sustain a work environment that is harmonious and customer service oriented.

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Serve as a subordinate supervisor to a Supervisory Veterinary Medical Officer (SVMO) in a large slaughter/combination plant.
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining noncompliance with regulatory requirements, documenting non-compliance and initiating enforcement action, where warranted.
• Monitor line inspection activities, assure appropriate breaks are provided and that relief inspectors are utilizes as necessary.
• Provide training to new inspectors and to all inspectors as needed on new inspection procedures and techniques.
• GS-10 (552) Plans, directs, coordinates and supervises the day-to-day inspection activity on a particular shift in a large plant, assuring that Food Inspectors and Consumer Safety Inspectors follow the appropriate rules, regulations and procedures.
• Independently performs Hazard Analysis Verification (HAV). HAV is an analytical review of establishments' production process in order to ensure regulatory obligations to conduct a food safety hazard analysis.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements. You will prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• You will determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plants' SSOP, HACCP plan and other food safety programs.
• You will communicate on and defend determinations on noncompliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements and will advise other Agency personnel on inspection and enforcement matters.
• You may conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• You may perform direct, structured sampling involving Protein Fat Free (PFF), undeclared species, undeclared ingredients or suspected economic violations involving net weight or labeling.
• You may be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf

Duties include, but not limited to:

• Participates in direct caregiver and Veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
• Travel and home visits are required.
• Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues.
• Assists with the development of educational tools and programs; providing education and training to VAMC employees, Veterans, families and caregivers.
• Provides ongoing consultation and support to colleagues regarding caregiver support.
• Facilitates caregiver support groups (face-to-face or VANTS telephone line) and assists with educational programs.
• Distributes educational materials provided by VA, local, state and national caregiver organizations.
• Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
• Professional judgment, including the knowledge of normal and abnormal behavior, is an inherent competency applied in daily interactions with caregivers and the Veterans for whom they provide care.
• Provides referrals to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs.
• Serves as a consultant for information on negotiating the complex processes caregivers, Veterans and families encounter when interacting with government and community agencies.
• Stays abreast of federal and state legislation directed at assisting caregivers to continue to provide caregiving in an environment that is safe for both themselves and the Veteran.
• Maintains knowledge of current theory and treatment modalities by reading professional journals, attending conferences, clinic seminars and teleconferences, and materials distributed through VA and private sector sources.
• Serves as a liaison between the VA and community agencies.
• Assists with events and programs for the annual National Family Caregivers Month that includes announcement and advertising of month long activities, mobilization of participants, educational sessions, caregiver recognition events and caregiver support programs.

As a Mission Support Specialist, your typical work assignments may include:

• Performing administrative support services, to include Records Management, Privacy Act, official mail control, postal management, forms management, correspondence management, reports control, record keeping, etc.
• Performing human resources liaison services support, such as preparing requests for personnel actions.
• Managing division fleet services, including vehicles timely maintenance, service, repairs, supplement equipment, and documentation.
• Responsible for the Division's personal property management, logistics, and inspections and internal controls functions.
• Performing functions related to the Division Task Force Officer (TFO) program.

If you are not a current, permanent VA employee or Federal employee from another agency, you should apply to 12610556.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

Duties include, but are not limited to:

• Provide comfort measures and activities of daily living during clinic visits.
• Perform the following procedures: takes digital photos, performs complex- dressing changes, wound management, urostomy, ileostomy, and colostomy care, tracheal and nasopharyngeal suction, suprapubic catheter care, designated urological procedures, and specialized dermatological procedures.
• Insertion of indwelling/intermittent catheters.
• Collection of laboratory specimens (urine, blood, culture and sensitivity).
• Assist with specialized outpatient exams during gynecological, otolaryngeal and ophthalmology visits.
• Perform tonometry and visual screening acuity measurements.
• Maintain and determine an adequate supply of medications and supplies
• Administer Vaccine according to directives and facility policy. Complete request for Lipid Blood work.
• Verbalize knowledge of and demonstrate sufficient interviewing skills to elicit response from patient, identify physical needs, problems or emotional concerns that may interfere with the therapeutic treatment plan.
• Enter annual request for hemoglobin AIC level for diabetic patients Follow policies related to special screenings (suicide risk screening, and alcohol, smoking screening) as required.
• Order urine microalbumin for diabetics.
• Duties include participation in complex Mental Health procedures common to the Mental Health.
• Recognize and respond to emergency situations, anticipating emergent protocol and implementation of it and seeks assistance of the RN and or MD/NP to initiate appropriate emergency intervention as directed.
• Observe, identify and respond to the patient's needs based upon subjective symptoms reported or observed.
• Provide intense observation and reports alteration in symptoms and or conduct identified as disturbed behavior.
• Communicate effectively via phone or in person considering the veteran's mental status and receptiveness to instructions provided.
• Utilize motivational interviewing strategies when engaging in face to face or non-face to face encounters.
• Perform clinical intake, preventive medicine screening, pain education and allergy screening and document adverse react.
• Assist with patient teaching, using approved guidelines. Document on appropriate forms and/or in CPRS and refer veterans or caregiver to the social worker, dietician or other members of the team as requested.
• Determine subjective and objective symptoms the require referral to the RN or provider for intervention.