Total 110 service centre manager job vacancies in Customer Service category in Bilborough, Nottinghamshire, NG8 4GP

My client is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized their innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean, and resilient.
What You Will Contribute:

Field Service Engineers are responsible for providing install and repair work of their portfolio of products and will be working on the full range of water quality monitors, fixed gas detection monitors and flow meters. Full and comprehensive product training will be provided, so applicants are welcome from Service Engineers from a broad array of industry sectors but water/gas industry background is preferred.

Main Tasks

• Support and advice for users and resellers on the installation and operation of measuring instruments
• Commissioning as well as service and maintenance work on site
• Analysis of measurement data
• Working with measuring instruments in-house for testing purposes
• Software-supported documentation and tracking of support cases and projects
• Building relationships with customers
• Providing training on site with end users
• Service report writing
• ability to share best practice with the team.

Requirements

Technical:

• Electrical qualification (NVQ, HNC/HND essential)
• Several years of professional experience in field support and service role
• Water and gas knowledge desirable

Personal:

• Structured and pro-active way of working
• Excellent customer Service skills
• Excellent and evidenced problem-solving skills
• Flexibility and willingness to travel
• Advanced communication skills and confident appearance
• Willing to work remotely

What they offer

• Competitive Salary
• 25 days holiday plus bank holidays
• Paid sick leave
• Group Life Insurance
• Auto Enrolments employer matching pension
• Optional Private Medical cover
• Cycle to work scheme
• Annual discretionary bonus scheme
• Annual employee events

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £28,000 depending on experience

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our client's team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Benefits:

• Annual leave entitlement of 28 days (including bank holidays).
• Additional day off for your birthday.
• Company pension scheme with 3% contribution from the company.
• Recognition awards for exemplary work ethic, exceeding goals, and surpassing expectations.
• Performance bonuses based on individual achievements and contributions.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham - Immediate Starts Available subject to security clearance!

LOCATION: Nottingham
HOURS: 37 hours per week
DURATION: 12 weeks ongoing
PAY RATE: £18 - £20.07 (DoE)

As a PSO, you'll be responsible for managing your own caseload of individuals on probation, ensuring they actively engage with the Probation Service and fulfill their unpaid work requirements. You'll work closely with our dedicated delivery team to place offenders in suitable community placements and provide ongoing support and motivation throughout their sentence.

This is a fast-paced role that offers excellent opportunities for career development and a chance to make a real difference in your community.

About You

We're looking for empathetic, patient, and resilient individuals who are committed to helping others. While a degree isn't essential, experience working with people facing social or personal challenges is highly valued. Excellent written communication skills are a must, as you'll be responsible for producing clear and accurate reports.

Key Responsibilities:

• Assess and manage the risk posed by offenders to protect victims and the public.
• Supervise and manage offenders subject to community sentences.
• Collaborate with other agencies to prevent crime and support victims and offenders.
• Ensure compliance with Probation Service policies and procedures.
• Provide case management support to offenders.
• Produce accurate reports and documentation.
• Conduct prison, home, or alternate location visits.
• Work in court settings, including completing reports and prosecuting breaches.
• Deliver and co-lead accredited programs.
• Carry out safeguarding duties in accordance with agency policies.
• Demonstrate pro-social modeling skills.

Essential Requirements:

• Prebious experience working as a Probation Service Officer

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £29,000

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

• Acting as the first point of contact for personal and business banking customers within the branch and supporting customers through our digital transformation


• Identifying and addressing customer's needs


• Cash management control


• Utilizing various internal systems to update customer records


• Encouraging customers to schedule an appointment with our dedicated Personal Banking Team to discuss additional products and services


• Protecting and educating customers against fraud and scams


• Engaging with customers from various backgrounds including those who may be vulnerable


• Working towards personal/team targets and objectives


• Adhering to day to day regulatory and compliance requirements


• Working as part of a team, sharing and identifying ways to improve the service provided by the branch


• Participating in community outreach work and charity projects

• 
  Strong experience in a customer facing role, including telephony, retail or hospitality is essential
  


• 
  Knowledge of cash handling would be advantageous
  


• 
  A passion for excellent customer service with a positive, enthusiastic and resilient approach
  


• 
  Computer literate with the ability to navigate quickly and confidently around multiple systems whilst speaking to customers
  


• 
  Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
  


• 
  A background of working in a fast paced environment and achieving targets or deadlines
  


• 
  Clear and concise two way communication skills - both written and verbal
  


• 
  Ability to follow and understand regulatory policies and processes
  

• 27 days holiday rising to 30 days plus bank holidays


• Annual bonus


• Pay progression review every 6 months


• Enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate)


• Competitive pension with bank contribution up to 10% based on your contribution for example you pay 4% we pay 8%.


• Income protection


• Life assurance


• 2 paid days for volunteering per year


• Family friendly policies and supportive working environment


• Recognition scheme and a culture in which we celebrate success


• An inclusive work environment


• Active network groups, ran by colleagues for colleagues


• Full training with opportunities for career development

Proud member of the Disability Confident employer scheme

Be part of the force's expanding Information Services team!

Nottinghamshire Police has recently invested in its Information Services team, its people and the structure.

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

Service Asset & Configuration Analyst

The Service Asset & Configuration Analyst is responsible for the administration, monitoring, audit and analysis of IT service assets, their configuration and components through the life cycle from the point of requisition through to decommissioning.

In this role you will maintain the standards and administer IT Service Assets and service components in the Service Portfolio, providing technical support and advice to IS technology leads, engineers and analysts, in respect of policy, process, procedures and operating standards across the Service Asset discipline within IS .

You will manage entitlement, compliance, audit and utilisation of service assets including software licenses, hardware and support contracts producing annual software assurance statements.

You will also support and administer changes to service assets through the change management process for local, regional and national technology change management.

Key Skills & Experience Required

Please refer to the Person Specification.

IMPORTANT INFORMATION

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

For further information about the role please contact Julie Mansfield Information Services by email to:

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Customer Service Advisor

*MOTORTRADE EXPERIENCE REQUIRED*

Salary: £25,000K
Hours of work: 37.5 hours, Mon - Fri. NO WEEKENDS. Between 8 -5 so could either be 8-4 or 9 - 5.

Are you experience within the customer service advisor looking to transfer your skills across to a family owned business who look after their staff and based in the Nottingham area?

This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe.

Customer Service Advisor benefits:

• 30 Days Holiday including Bank Holidays (increasing with length of service).
• Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance, nurturing a sense of belonging and teamwork among them.
• A range of facilities is provided to ensure employees' comfort throughout the workday.
• The canteen is fully equipped for meal preparation and dining, complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks.
• It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team.

Customer Service Advisor Summary:

• Act as primary contact for customers by handling incoming product & service requests
• Complete enquiries at the point of sale where possible, accurately, and efficiently
• Provide excellent service to the satisfaction of all customers
• Use problem solving skills to resolve customer issues

Customer Service Advisor Detail:

• Become fully conversant with all functions of the bespoke IT platform
• Comply with all relevant internal processes & procedures
• Ensure optimum levels of productivity are always being met
• Confident telephone manner & all-round communication skills
• Flexibility within the various roles within the team
• Maximise all commercial opportunities for the business
• Actively promote best practice and innovative solutions to the business
• Ensure pro-active communication to all areas within the group
• Undertake self-development and training to enhance skills to ensure achievement of both personal and business goals
• Ensure the highest quality of work in accordance with company and customer standards
• Ability to work under own initiative and within a team
• Hands-on processing of customer orders
• Consistently apply and demonstrate vehicle manufacturer & model knowledge
• Experience with Microsoft Office and/or Freshdesk is preferred, but not essential. Full training will be provided

If it is something that you're looking for then please submit your application and we'll discuss the role and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

Recruitment Consultant : Danielle Kingston

Octane Recruitment

INDOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Department: Adult Social Care and Public Health
Client: Nottinghamshire County Council
Salary: £16.11 per hour
Contract Type: 3-month temporary contract, with the potential for extension based on performance and service needs.
Hours: Full-time, Mon-Fri 9-5

Are you a compassionate, organised individual with a passion for providing excellent customer service? Nottinghamshire County Council are looking for a Service Advisor to join their Adult Social Care and Public Health team.
In this role, you will be the first point of contact for individuals seeking advice and assistance related to social care and public health services. You will provide information, signpost to relevant services, and manage referrals, ensuring that all enquiries are handled promptly and efficiently.

• Provide high-quality, courteous advice and referrals to the public, service users, and other agencies.
• Offer information on services available from the local authority and external agencies, including advice for self-funders and benefits.
• Triage incoming referrals and decide on appropriate actions, including signposting or referring for further assessment.
• Support front-line workers by offering specialist social care advice and guidance.
• Maintain accurate records and ensure excellent data quality.
• Handle complaints and liaise with local agencies to foster strong working relationships.
• Attend relevant team meetings and assist in maintaining up-to-date service information.

You will have excellent IT skills, knowledge of community care services and relevant legislation, including the Care Act (2014), the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards. Ideally you will have at least two years' experience of care work, though this is not essential. You will have experience of working with the public, keeping records and constructing reports.

The role will enable you to work flexibly through the hybrid working model, with the working week split between home and the office. NCC staff enjoy access to the latest mobile working technology, support and supervision. An induction and relevant training will also be provided.

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Nottinghamshire County Council are seeking to recruit a Leaving Care Personal Advisor to support young people aged 17-24 who are leaving care. The role is a temporary, full time position for an initial period of 3 months with a view to this being extended on a rolling basis and is offering a pay rate of £14.41 per hour. The role will be hybrid based with a mixture of home working and working in the community with the young people so as a result the successful candidate is required to be a car driver.

As a Personal Advisor you will be the allocated worker and key contact for your young people. You will provide practical, personal and emotional support to support a successful transition to adulthood and promote independence , role modelling what a good corporate parent does.

Your responsibilities will include:
* Building reciprocally respectful relationships with young people.
* Developing Pathway Plans in collaboration with your young people.
* Keeping case records.
* Completing visits to young people at home and in the community; always seeking to promote the best outcomes possible.

The ideal candidate will have:

• Experience of working with young people and their families
• Full UK driving license
• Enhanced DBS check
• Be able to work upon own initiative and within a team

The benefits of working with Eilidh at Service Care Solutions:

• You will receive a dedicated and personal consultant with a vast knowledge of social work
• We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
• We provide frequent updates of new opportunities via text and email
• We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

If you are interested in this exciting opportunity, please apply now. Don't miss your chance to become a Leaving Care Personal Advisor with Nottinghamshire County Council! To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964 or eilidh.nicol@servicecare.org.uk.

Customer Services Manager

Nottingham

Full time / Permanent

Salary: £45,000 - £50,000 depending on experience

Tate Recruitment is seeking a dedicated Customer Services Manager on behalf of our client.

We are looking for an experienced professional with a passion for delivering excellent customer outcomes. They are seeking a dynamic Customer Services Manager to cultivate a culture of exceptional customer service, drive strategic objectives, and help to elevate customer service standards to new heights.

Key Responsibilities:

• Support and enhance the delivery of customer services across the business.
• Work closely with compliance teams to ensure adherence to company policies.
• Lead and develop a team, ensuring a focus on customer satisfaction and complaint resolution.
• Provide insights and reports on customer service performance and team effectiveness.
• Build inter-departmental relationships, particularly with compliance and underwriting teams, to drive positive customer outcomes.

Skills and Experience:

• 5 years plus of experience in customer services, ideally in financial services or high-cost, short-term lending.
• Strong team management and people development skills.
• Excellent communication and relationship-building abilities.
• A solid understanding of UK financial services and customer service best practices.

This is a fantastic opportunity for someone looking to take their customer service career to the next level in a supportive, forward-thinking environment. If you are ready to make a meaningful impact, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Customer Service Admin CRC : 4 on 4 off Days

Pay rate: from £11.90/hr

We are currently recruiting for Admin roles for Curry's Warehouse based in Long Hollow Way, Coddington, Newark NG24 2NH

You will be provided with full training by our client, training that will enable you to work across a variety of departments. This is an ongoing position.

Details:

• Salary: Currently £11.90/hour Days
• Working hours: 4 on 4 off, day shift, hours can differ based on Department you will be working in, there are also a few Monday to Friday shifts available for the right candidates
• Immediate starts
• Temp to Perm Career Opportunities
• Duration: ONGOING

Role of an Admin:

• Communicating with internal and external customers
• Completing administrative tasks including producing data for reporting
• Supporting the wider team with queries or support where required
• Establishing and maintaining good working relationships
• Establishing high standards of quality and performance
• Carrying out activities that train, develop and enable team to perform well
• Identifying and improving processes
• Ensuring there is a friendly and welcoming atmosphere in the workplace.
• Responding to changing priorities and work streams with agility.

What we are looking for:

• Some experience or exposure to providing customer service
• A track record of providing excellent administrative support
• Working knowledge of MS Office
• Passion and enthusiasm for working in a fast-paced team
• Ability to inspire and motivate
• Take the lead when necessary, ensuring the team members pull in the same direction
• Act by example, by demonstrating our values daily
• Excellent organisational and problem-solving ability
• Great standard of spoken and written English language
• Hope this will help with recruiting the right candidates.

Benefits of working with us as an Admin:

• Subsidised Canteen
• Temp to Perm opportunities after 12 weeks
• Weekly Pay
• Ongoing Work
• Free Parking
• 30 Holidays per year (Bank Holidays included)
• Weekly Pay, every Friday
• Pension Scheme
• Employed Status
• Mortgage references
• Various Job and Talent benefits

If you are interested in the above Admin role please click apply

If you are looking to contact our onsite team, please visit the site locator on our website.

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