Total 5,399 pr officer job vacancies in Customer Service category in The United States of America

About Validus

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Job Description

● Ensure the smooth and effective running of company IT infrastructure which includes IT assets (laptops, desktops), wifi infrastructure, projectors, display screens, telephone lines etc.

● Perform installation, maintenance, and management of all computer hardware, software, workstation and printers.

● Maintain documentation on IT assets (inventor), subscriptions and licences

● GSuite management, IT contracts management and maintenance

● Housekeeping of asset conditions, asset user assignments

● Handle troubleshooting of IT problems, Gsuite account access and management

● To invoke problem escalation process to next level of support, engage vendors for assets servicing

Job Requirements

● Diploma or degree in Computer Sciences, Information Technology, or a related field

● Strong analytical and troubleshooting skills

● Has initiative, enthusiasm, and willingness to learn in a fluid and fast-paced environment

● Good interpersonal skills to interact effectively at all levels

● Good communication skills in English

Ongoing (Permanent)
$85,675 to $92,981
Canberra

The Role The FOI Support Officer will contribute to the operational objectives of the Advisory and Drafting branch by ensuring CASA fulfills its legislative responsibilities under the FOI Act. The officer will assist in making decisions under the FOI Act and in responding to information access requests under other legal frameworks, such as the Archives Act and subpoenas.   The role requires strong communication, organisational, and client liaison skills, with the ability to manage conflicting deadlines and work effectively under pressure. The successful candidate will work independently or under limited supervision to deliver high-quality outcomes and may act as a back up to CASAs FOI Officer when necessary.  The FOI Support Officer is responsible for the following deliverables:

Day to day processing of requests under the FOI Act, ensuring compliance with prescribed timeframes (e.g. acknowledging new

... Click here to view more detail / apply for FOI Support Officer

About the role
This position operates in a fast-paced multitasking environment with a broad range of customers across multiple contact channels and sites. As the first point of contact, the position is responsible for the provision of professional 1st level and some 2nd level IT support to effectively respond to incidents, problems and service requests within established service agreements, operating targets, standards, agreements and procedures.
Responsibilities

Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.
Provide effective professional 1st level and some 2nd level IT support across the organisation by: managing all request types (incident, problem, requests) end-to-end following standard ITIL processes; providing technical troubleshooting and resolution of complex problems using investigative techniques; educating customers; and providing timely escalation where required / appropriate.
Administer effective security
... Click here to view more detail / apply for Service Support Officer

Posted: 19/11/


17/12/

Job Type: Permanent - Full Time

Location: Mildura

Job Category: Community Services and Development


From humble beginnings as a Mildura-based community organisation more than 50 years ago, MADEC Australia today is a leading national provider of employment, education and support programs. Our roots, and enduring purpose, as a registered charity and not-for-profit, is to make a difference to peoples lives by alleviating poverty and distress. MADEC Australia Employment Services activities are delivered through the Workforce Australia programme in partnership with the Commonwealth Government. MADEC Australias Employment Services activities are focused on supporting those experiencing disadvantage in locations across NSW and VIC. Individuals that access the program receive support to reduce social, physical and other barriers that impact a persons ability to attain and maintain employment, by identifying strengths and building skills that

... Click here to view more detail / apply for Central Support Officer

14th November,
Please note: This is an Indigenous-identified position. Applicants must be of Aboriginal or Torres Strait Islander descent, pursuant to Section 14 (d) of the Anti-Discrimination Act.  Were looking for someone who enjoys building strong relationships and helping businesses grow. In this role, youll manage relationships with small and medium-sized businesses, brokers, and business partners, helping them get the best service and products. Your main goal is to meet sales targets by keeping existing customers happy and finding new business opportunities. Key Relationships:

Small business customers
Business partners and brokers
Internal teams like sales, pricing, customer service, and operations
What Youll Be Doing:


Keeping customers happy and making sure they stay with us and keep growing their fleet.
Building a list of opportunities by looking for new customers, extra vehicle leases, and upcoming renewals.
Building and keeping

... Click here to view more detail / apply for Aboriginal Customer Support Officer

Job Description:

• Attend to inbound and outbound calls/emails and update cases in the system
• Handle clients' feedback and liaise with backend support to resolve issues
• Follow up with internal and external parties to ensure smooth closure of cases
• Provide timely feedback to clients on collection, discrepancies and payments
• Manage Car Queue System and keep front desk area clean and neat
• Perform any other tasks as and when assigned

Requirements:

• Minimum "O" Level certificate
• Proficient in Microsoft Excel and Google Sheet
• Bilingual in English and Mandarin for effective communication with Mandarin speaking clients
• Attentive with good interpersonal and communication skills
• Able to work under pressure
• Able to work on alternate Saturday

Benefits:

• Competitive remuneration commensurate with work experience
• Annual leave up to 19 days
• Annual bonus
• Medical and dental
• Comprehensive health care and personal accident insurances

Working Location: No 4 Jalan Besut Singapore 619557

• Serves as a team lead in the DLA Indo-Pacific Business Management Office.
• Responsible for leading the coordination, collaboration, planning, and execution of multifunctional areas to include regional business management, manpower, and personnel management, financial management, and administrative support.
• Provides oversight of the day-to-day execution of all regional business management matters by coordinating, reviewing and analyzing processes, procedures, plans and programs, and by preparing sound recommendations to the Regional Command.
• Coordinates communication efforts across the vast servicing area of the DLA lndo-Pacific region.
• Responsible for the day-to-day operations of all internal processes required to effectively operate DLA IP and regional command.
• Plan, establish, implement, and manage the full range of regional policies and procedures of the following major, multi-functional areas: civilian and military personnel liaison, financial, and administrative management functions.
• Coordinates with appropriate points of contacts that includes strategic planning, intelligence and security, and regional business office staff.
• Responsible for programs that encompasses the development, documentation, and implementation of internal procedures and administrative controls.
• Conducts studies and analysis of business management capabilities, financial, personnel, and administrative procedures to identify necessary changes to work methods and/or management practices and procedures.
• Communicates DLA, DLA IP, and DLA IP regional strategic plan, mission, vision, and values to team members along with integrating the team's strategies, goals, objectives, work plans and products and services.
• Facilitates team assignments, projects, problems to be solved, suspenses and events, milestones and or programs reviews, deadlines, and timeframes for completion.

Starting at $107,809 Per Year (GS 13)

What skills and experience we're looking for

We can offer you

• The opportunity to work in a continuously improving school.
• The chance to join a talented and highly committed staff team.
• Excellent students who are keen to excel and operate in an ethos underpinned by the principles of courtesy, consideration, cooperation & contribution.
• Our commitment to provide CPD opportunities to ensure all staff continue to develop.
• A learning environment where imagination and commitment are encouraged and valued.

Closing date for applications: Tuesday 26 November 2024 at 09:00 am

Interviews will be w/c: 2 December 2024.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

How to apply:

• To apply for this post, please download the application form this (TES) website or visit our website for an application pack and form,https://hws.haringey.sch.uk/about-us/join-us/vacancies/

Please note that CVs alone are not accepted in line with Safer Recruitment practices.

What the school offers its staff

Positive Behaviour Support Officer

Support Staff Salary Scale 5 - Term Time - 36 hours a week

FTE £31,524-£32,931 -Actual pro rata £29,644 - £30,967.

Highgate Wood School wishes to appoint a resourceful, flexible and knowledgeable Positive Behaviour Support Officer for an immediate start.

The Positive Behaviour Support Officers primary responsibility will be providing support with operating the school’s behaviour support system.You will work closely with the Positive Behaviour Manager, Senior Leadership Team and Pastoral Teams to promote the positive behaviour across the school reengaging the students and improving their academic performance.

The ideal candidate will:

• Have the ability to form good working relationships with students and colleagues
• Have good oral and written communication skills
• Be able to adapt and be flexible in working practices and the ability to know when to use initiative
• Have a high degree of professionalism in your approach to work and tasks set
• Have an ability to be a good role model for students and colleagues
• Have experience of working with/caring for children or adults who have barriers to learning and/or special educational needs/behaviour issues
• Have experience working as part of a team

Commitment to safeguarding

Highgate Wood School is committed to safeguarding and promoting the welfare of children and young people and expects staff to share this commitment. This post is subject to an enhanced DBS check and is likely to come under the requirements of the Childcare (Disqualification) 2009 Regulations. The successful applicant will be required to complete a declaration to establish whether they are disqualified under these regulations. In line with safer recruitment practices, we will conduct an online search for all shortlisted candidates. This is part of our safeguarding checks and seeks publicly available information on candidates’ suitability to work with children.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Roles & Responsibilities:

- Receive Pos from all customers, check revision and all pricing is correct and process the orders,

- Check stock availability and acknowledge PO to customers with ETD.

- Update QC in excel book to keep track all QC balance is tally with PO received as well for planner to build up stock

- Plan on stock available base on customer forecast given by customer

- Issue sales orders, delivery orders and invoice

- Provide daily sales report and data entry

- Contributes to team effort by accomplishing organisation’s objectives as needed

- Back up purchasing role where necessary

- Other adhoc duties assigned

3x Full Time Permanent Position
Band 5 - Salary Range $78,646 to $90,563 per annum 11.5% Super ADO
Salary offered will depend on level of skills and experience.
About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. Youll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.







... Click here to view more detail / apply for Senior Customer Support Officer

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior Support Officer

Permanent Full Time
Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
$83,916 - $89,248 per annum (LGIA Stream A Level 3) Superannuation
Location Rockhampton

Your new role
Are you an experienced administration professional looking to be part of a dynamic and inclusive work team?
Rockhampton Regional Council is seeking a qualified Senior Support Officer to join our Parks Support Team, contributing to the ongoing development and enhancement of community spaces throughout the region. Youll play a key role in supporting the financial, and administrative needs of the broader team.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What we are looking for

Participate in continuous improvement initiatives, focusing on system and process enhancements to streamline operations and

... Click here to view more detail / apply for Senior Support Officer

As the Family Support Officer, you will be responsible to implement initiatives to strengthen attendance and social support for children and their families. This includes monitoring and analysing attendance records and other data to identify those requiring more support, engaging and building strong rapport with the parents, and working closely with them to identify and overcome barriers to improving attendance. You are to also work closely with various Social Service Agencies to ensure the children and their families receive the social support required.

Job Role & Responsibilities

• Carry out regular and effective engagements with parents:To plan ahead engagement strategies and carry out engagements with parents of identified children. You are to also assist the parents in carrying out action plans to overcome barriers to regular school attendance, working with the preschool teachers and other community agencies where useful. To propose and work closely with other departments on the development of necessary materials and resources to support preschool attendance, parenting and provide better social support to children.
  
• Case management and monitoring:To keep track of progress of all cases, reviewing and calibrating strategies in working with parents for better school attendance. To adopt a systems approach in identifying barriers to better school attendance, and work closely with the teachers and other community agencies to address them. To refer and/or work closely with other Social Support Agencies to ensure the children and their family receive the social support needed.
  
• To work closely with community agencies:To work closely with community and Social Service Agencies to provide holistic social support to children and their families in the course of working with them to improve school attendance.
  
• Data management and Reporting:To regularly monitor attendance records of children in E-Bridge centres and identify children for close follow up and case management to improve attendance. To prepare regular reports of cases and attendance tracking for discussions with supervisor and management. To support the department in meeting any reporting, service delivery requirements and submission of progress reports.
  
• Reviewing of initiatives and strategies to support the learning and social needs of children:To support the department in regular reviews of programmes, initiatives and strategies to ensure the learning and social needs of children. To assist in the implementation of new programmes and initiatives.
  

Job Requirements

• Diploma/degree in Social Work with minimum two years of experience working with families in a social community setting/preschool;
• Preferably be registered as a member with the Singapore Association of Social Workers

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076