Total 55 pr officer job vacancies in Customer Service category in ACT - Canberra & Queanbeyan

We are seeking Customer Service professionals at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. ...


We are seeking Customer Service professionals at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. Position description:

Inbox management.
Maintaining spreadsheets.
Liaising with internal and external stakeholders.
Responding to customer enquiries via phone and email.
Provide high level administrative advice and support.
Drafting and reviewing internal and external communications.
Booking and planning stakeholder meetings.

Key Capabilities :

Strong attention to detail.
Demonstrated written and communication skills.
Confidence to work in a fast-paced environment.
Proficiency in the use of contemporary computer applications, including spreadsheets and word processing software.

... Click here to view more detail / apply for APS4 Customer Service Officer

Founded in the Queensland outback in , Qantas has grown to be Australia?s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group?s main business is the transportation of customers and freight using two complementary airline brands ? Qantas and Jetstar ? operating regional, domestic, and international services.

Challenge yourself in this ever changing, fast paced environment
Level 6 ASU position?
Permanent full-time opportunity, located at Canberra Airport

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude.
Our collaborative culture allows us to dream big and deliver successfully, knowing we?re supported by the best people. Together we drive positive business outcomes, taking a considered approach that makes a difference to our customer experience.
As a Customer ... Click here to view more detail / apply for Customer Service Officer, Canberra

Ongoing (Permanent)
$85,675 to $92,981
Canberra

The Role The FOI Support Officer will contribute to the operational objectives of the Advisory and Drafting branch by ensuring CASA fulfills its legislative responsibilities under the FOI Act. The officer will assist in making decisions under the FOI Act and in responding to information access requests under other legal frameworks, such as the Archives Act and subpoenas.   The role requires strong communication, organisational, and client liaison skills, with the ability to manage conflicting deadlines and work effectively under pressure. The successful candidate will work independently or under limited supervision to deliver high-quality outcomes and may act as a back up to CASAs FOI Officer when necessary.  The FOI Support Officer is responsible for the following deliverables:

Day to day processing of requests under the FOI Act, ensuring compliance with prescribed timeframes (e.g. acknowledging new

... Click here to view more detail / apply for FOI Support Officer

$71,560 - $78,001 per annum, plus 15.4% superannuation
Non-ongoing/Ongoing, Full-time
Canberra, Wollongong

Purpose of position This position is primarily responsible for the provision of services directly to the judiciary in specific locations and the public both locally (face to face) and/or nationally (as part of a dispersed national team).  Staff working nationally will work in the Strategic Support Hub (SSH) and have broad responsibility nationally across both general federal and family law jurisdictions for enquiries management, filed document management and Registrar Support in Family Law. The SSH includes the contact centre and national entry point for telephone, email and live chat contacts and national document management for both general federal and family law. It also oversees the National Support Pool assisting Deputy Registrars working in family law nationally. Staff at the SSH report to the Team Leaders Strategic Support Hub and may be located
... Click here to view more detail / apply for APS 4 ? Client Service Officer

Location: Canberra, ACT
Salary Range: $79,764 - $85,074 Attractive Superannuation
Contact Officer: Anna Lu - ,

The Internal Governance Section is responsible for high-level oversight of planning, coordination, event management and the delivery of end to end secretariat support for DVAs Tier 1 and Tier 2 internal govenance committees and forums, including:

Executive Board
Investment Committee
People and Culture Committee
Service Delivery Committee
Strategic Leadership Group
The section also provides advice to internal stakeholders, including senior management, in relation to responsible governance policy and processes.  This includes conducting reviews of existing processes or frameworks and providing recommendations on changes to the Departments governance framework to increase business efficiency.
Duties


Mailbox coordination and management;
Meeting preparation;
Event management and IT/technical services;
Post-meeting administrative tasks;
Undertaking coordination responsibilities for the Section;

... Click here to view more detail / apply for APS 4 Governance Support Officer

Classification: APS Level 6
Location: Canberra
Salary: $90,199 - $102,860 $ service allowance

The National Anti-Corruption Commission The National Anti-Corruption Commission enhances integrity in the Commonwealth public sector by deterring, detecting and preventing corrupt conduct involving Commonwealth public officials. It does this through education, monitoring, investigation, reporting and referral. Working with us This is an exciting time to join the National Anti-Corruption Commission (NACC). In its establishment phase, we are looking for outstanding individuals to embed robust systems and processes, deliver exciting and diverse projects and demonstrate innovation and commitment to integrity in the public service. NACC staff work in a complex and dynamic setting where exceptional judgement and an ability to achieve results is critical. Successful candidates will have the ability to cooperate, manage, lead and perform successfully across corporate and operational functions.  About this opportunity The NACC has a Senior
... Click here to view more detail / apply for APS6 ? Senior ICT Support Officer

An exciting opportunity exists for a fixed term Frontline Service Officer to join Isaac Regional Council's Planning, Environment & Community Services Directorate based in Nebo. Reporting to the Community Hub Area Leader East, this position is responsible for providing effective and courteous delivery of library and customer focused functions to the Isaac Region communities.

  
The successful applicant will be primarily located in Nebo but will be subject to travel throughout the Region and may include overnight stays in Council accommodation. We are looking for a person who is passionate about providing exemplary customer experience and delivering Library programs. Duties will include (but not limited to):
  
Library


Develop, lead and deliver lifelong learning programs and activities
Undertake library resource loans, reference queries using library management system
Contribute to the daily operations of a library
Customer Service


Managing incoming calls


... Click here to view more detail / apply for Frontline Service Officer ? Nebo

Purpose:
To assist Council?s customers with a range of telephone and face to face enquiries, payments, and services in Booringa?s Customer Service Centres. The purpose of this role is to deliver regional library, arts and cultural programs and facilitate delivery of exhibitions locally to the Booringa community.
Key Responsibilities:

Customer Service and Administration Support
Facility Bookings and Hire
Payments and Banking
Library and Government Services
Gallery & Museum spaces

See attached position description for further responsibilities
Mandatory and Highly Desirable Qualifications and Licences:
To be successful you will need to demonstrate that you have (or have the ability to obtain upon commencement) the below mandatory requirements for the role:

Current C (Car) Class Driver License
Certificate III ? Business Administration (or similar discipline); or Attained through previous appointment, service and/or study, an equivalent level of
... Click here to view more detail / apply for Customer Service / Library, Arts & Culture Officer ? Mitchell

13th November,

FT opportunity to become a Night Manager (internally known as Community Support Officer) based in Canberra, ACT
We invest in our team members learning, and encourage internal career progression
Drive an outstanding resident experience and contribute to our great culture
The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand. Across our brands, we employ a diverse team of over employees who help us to achieve our vision, To build inclusive communities for inspired living.
  
The Role - Community Support Officer: 
  
We are on the look out for an individual to join our after hours operations team on a full time basis in Canberra. Resident safety is a top priority for our frontline operations teams. In this role, you will be responsible for
... Click here to view more detail / apply for Community Support Officer

Job description

Location: Canberra Permanent role, full time Remuneration: K per annum This full-time Executive Support Officer / Office Manager role is an exciting opportunity to join our prestige client's team. In this pivotal position, you will provide high-level executive support and office management services to ensure the smooth running of the organisation. Our client's organisation has been built on a foundation of strong culture, ethics, and a determination to add value to every client they work with. The following characteristics are crucial for the candidate to be a suitable fit within the organisation.

Flexible nature and willingness to learn
Honest
Integrity
Proactive
Personally driven
Respectful
team player

SKILL SETS REQUIRED

2 years' experience within Office Management or a similar role.
A certificate in Business Administration is desirable
Experience in supporting Senior


... Click here to view more detail / apply for Office Manager / Executive Support Officer for the CEO and CFO

Closes: 27 November
Classification: Administrative Services Officer Class 3 Salary: $73,983 - $79,349 plus superannuation Position No: Directorate: Justice and Community Safety Advertised (Gazettal date): 13 November Contact Officer: Madison Nixon on or

Details: ACT Corrective Services (ACTCS) is looking for enthusiastic, motivated and conscientious people to fill the role of Community Service Work Supervising Officer (ASO3), within the Community Service Work Unit (CSWU).
The successful applicant will be required to supervise and monitor offenders undertaking community services work, as a condition of a Court Order. You will manage a team of up to ten offenders undertaking a range of tasks, such as gardening, graffiti removal and general manual handling and account for equipment, ensuring it is returned in a clean and serviceable condition and that damaged or unsafe equipment is identified.
In addition, you will provide administrative and clerical support
... Click here to view more detail / apply for Community Service Work Supervising Officer | Full-time Temporary with a Possibility of Permanency

Ongoing or Non-ongoing
$77,266 - $83,939 plus 15.4% Superannuation
Canberra

Join us to shape the future of one of Australias greatest natural assets and protect it for future generations.  We are seeking people who want to contribute to a significant water reform program that aims to respond to the impacts of climate change, support community and industry needs, and improve access to water for First Nations people.   The Murray-Darling Basin Authority (MDBA) is an independent government agency which, in partnership with Basin governments, manages the MurrayDarling Basins water resources in the national interest. With the enactment of the Water Act , the MDBA was established as an independent expertise-based statutory agency. The MDBA aims to achieve a healthy working Basin for the benefit of all Australians. The MurrayDarling Basin contains a rich diversity of natural environments that are unique in Australia and the
... Click here to view more detail / apply for APS4 Reception Officer

Closes: 20 November
Classification: Administrative Services Officer Class 5 Salary: $90,451 - $95,531 plus superannuation Position No: Directorate: Canberra Institute of Technology Advertised (Gazettal date): 06 November Contact Officer: Lisa Clarke on or

Details: An exciting opportunity exists to join the Student Support team at Canberra Institute of Technology (CIT) as a permanent staff member in the position of Student Support/Fee Assistance Officer.
The Student Support team provides a range of support services to assist students to achieve their education goals. The primary focus of this position is ensuring effective administration of the Fee Assistance program and providing administrative assistance and reception duties across Student Support.
To be successful in this role you will need to:

have excellent communication skills and be able to work with people from a range of backgrounds
ability to deal with complex situations

... Click here to view more detail / apply for Student Support / Fee Assistance Officer | Full-time Permanent

Your new company This Federal Government Department are seeking passionate individuals to join their team as Executive Assistants. Join a dynamic and forward-thinking government department committed to addressing climate change, promoting sustainable energy practices, and safeguarding our environment, heritage and water resources. Your new role Your new role as a Divisional Support Officer will see you providing comprehensive administrative coordination within the team and the broader division. This role will be offered as a permanent Section 26 transfer or 12-month non-ongoing contract with a possible extension.
This position requires a motivated individual who is able to work under pressure and under general direction and be responsible for the delivery of timely, efficient, effective and friendly high-level administration and executive support. It requires a high degree of professionalism, judgement and discretion.
Your key responsibilities in this role are to:

Monitor inbox and action or escalate coord requests from across the Department
Provide administrative support to ministerial and parliamentary processes and requests.
Coordinate the Division's Senate Estimates preparation in conjunction with the EL1.
Be the first point of contact internally for the Departments senate estimate team.
Contribute to divisional projects and lead smaller projects that support the Division operationally and strategically.
Provide coverage for the Executive Assistant (EA) for Head of Division when the EA is away.

What you'll need to succeed
To be successful in this role you will be required to have previous experience working within the APS with experience providing high level administration support in a fast-paced environment. You will possess excellent interpersonal, communication and coordination skills.
You will also possess the following:

Ability to communicate effectively and be influential by delivering information clearly in a variety of formats.
Ability to achieve results by showing initiative, agility and adaptability in a fast-paced environment.
Excellent time management skills with the ability to establish clear plans and timeframes for project implementation.
Excellent attention to detail with the ability to produce work of a high quality and identify and implement improved work practices.
Ability to collaborate across teams by using great interpersonal skills that enable you to speak up and engage with senior leaders and a broad range of stakeholders.
Ability to think ahead by scanning current and emerging priorities, anticipating and identifying the criticality of tasks, and managing outcomes appropriately.
Exercise discretion by using good judgement and maintaining confidentiality.

You must be an Australian citizen to be considered for this role and have the ability to obtain and maintain a baseline clearance or higher. What you'll get in return The environment you will work within is very supportive and enables you to learn and develop in your career. You will receive on the job training from a very knowledgeable and friendly team as well as an annual salary + 15.4% super. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you though you are looking for a new position, please contact Laura Meyer for a confidential discussion. Please click here to apply.

Closes: 28 October
Classification: Administrative Services Officer Class 4 Salary: $81,743 - $88,213 plus superannuation Position No: ,Several Directorate: Education Advertised (Gazettal date): 21 October Contact Officer: Tracy Gallagher on .a or

Details: You will be a member of Student Equity Fund team and responsible for the effective management and processing of applications to provide financial support to eligible families, helping students access everyday essentials that assist with their education and wellbeing needs.
The Student Equity Fund supports families with students who are enrolled in years P-12 in ACT schools (including non-government schools) or another approved form of education who meet the eligibility criteria.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people,
... Click here to view more detail / apply for Equity Fund Support Officer | Full-time Temporary with a Possibility of Permanency