Total 55 Director/C-Level maintenance engineer service job vacancies in Customer Service category in The United States of America

NOTE: Please see Condition of Employment for additional locations that are negotiable upon selection.

The Deputy Network Director (DND) will serve as the alter ego to the Network Director (ND). As such, the DND directs highly complex healthcare delivery programs that involve major policy development of mission essential functions of VHA, which impacts the national economy. The DND oversees day-to-day operations of the VISN to ensuring oversight and integration of the functioning of the medical centers and Community Based Outpatient Clinics (CBOC).

The assigned duties require extensive knowledge of quality assessment, survey instruments and techniques. The incumbent must also have a full understanding of the requirements of various accrediting bodies (e.g. JCAHO, CARF, etc.) as they apply to the different types of facilities and programs within the VISN, such that recommendations to correct deficiencies may be made. Such ability and skill are based upon the incumbent's professional training and knowledge of health systems management and trends.

The incumbent must have extensive knowledge of the administrative operation of medical facilities, including Financial Management, Human Resources, Acquisition and Materials Management, Engineering, Patient Administration, etc.

Coordinates functions between the VISN's facilities and the Deputy Under Secretary for Health for Operations and Management.

This position has the responsibility to direct the organization's daily operation and management of VISN employees to accomplish the business of caring for enrolled Veterans' health care needs managing a large budget.

Business Management- Coordinates and assists in the development of the annual VISN strategic and business plan. Works closely with the VISN Strategic Planner (SP) and Chief Financial Officer (CFO) and Operations Manager (OM) to ensure that long and short range goals are identified and accomplished and that resources are adjusted to adequately support operating initiatives.

- Works with the VISN CFO, SP and OM in developing and executing the budget and financial plans and that those actions are based on effective controls and realistic projections.

- Works directly with OM and CFO in striving to achieve financial and operating goals to include establishing monitors to asses value and measure program and system performance.

- Administers a data management reporting system which provides appropriate data for decision-making in such areas as: organizational improvements; changes in delegation of authority; position management and coordination among the VISN's programs and services.

The incumbent personally assists the Executive Director, Veterans Integrated Service Network in special complex assignments often of a highly sensitive nature. He/she is involved at all levels- Headquarters, Network Office and Medical Center, and must be intimately knowledgeable about the missions, functions, and operations of all three. In every instance, the incumbent is expected to fully understand the mission and operational objectives of highly affiliated tertiary care medical centers, unaffiliated secondary care medical centers, domicillaries, nursing home, outpatient clinics, and the numerous and various organizational components of VA Headquarters.

The incumbent functions as liaison with all elements of Headquarters, and is required to have an in-depth working knowledge of all facilities in the Network.

The incumbent is an important member of the decision making team in the Executive Director, Veterans Integrated Service Network's office. He/she provides input to and makes decisions that have strong impact on medical center, Network and national matters.

These decisions affect critical healthcare operations, research programs, educational and training matters, DoD contingency support, as well as all administrative activities.

As a result of these decisions, the incumbent directly impacts initiation, expansion and/or curtailment of programs; reallocation and reprogramming of resources; reorganization of services, prioritization of projects and programs, and the determination of both short and long-range goals.

The incumbent is a full member of the network executive leadership Council and Governance Board.

Works directly with all VISN entities as well as external sources to ensure that objectives in quality and performance measurement are met.

Establishes mechanisms that analyze quality and performance improvement by constantly monitoring internal and external sources.

Starting at $147,649 Per Year (ES 00)

The Chief of SPS assumes responsibility for the coordination of all aspects of the sterile processing service to include high level disinfection, sterilization, sterile storage, infection control and prevention as well as customer satisfaction throughout the continuum of care. Ensures that all applicable Veterans Health Administration (VHA) policies and guidelines are followed and that the American Association of Medical Instrumentation (AAMI) guidelines are followed per VHA Directive 1116. The Chief of SPS is an integral part of the medical center leadership team and influences care outcomes by collaborating with members of the interdisciplinary team. The incumbent is responsible for administrative functions of the SPS program which includes membership on the following committees: Infection Prevention/Control; Water Safety Committee (Biomedical Engineering); Clinical Executive Council (CEC); Veterans Integrated Services Network (VISN) 17 Advisory Board; Clinical Product Review Committee (CPRC); Reusable Medical Device (RMD) Committee, Environment of Care (EOC) Rounds; and the Enterprise Equipment Request (EER) Committee. The Chief of SPS must establish and maintain effective relationships with all levels of medical center personnel and relate effectively with customers, families, and the community as well as program and service leaders at the local and network levels. Key relationships with staff are needed to assist SPS Assistant Managers, key personnel, and Lead Medical Staff Technicians (MST) to carry out the functions and activities expected of them. Contribute ideas and recommendations for the establishment of standards of care outcomes, policies, and objectives for the enhancement of Sterile Processing, organization wide. Assists in policy-making activities as related to customer service and the overall functioning of administrative and SPS program and collaborate with other health care staff to establish and maintain programs that cross service and/or discipline lines and influence organizational mission and health care.
The incumbent provides health system-wide leadership for critical and semicritical RMD, including sterile storage, reprocessing, standard operating procedures (SOP), competency assessment, selection, operation, and maintenance of reprocessing equipment, staff education program for RMDs, and quality management of SPS. The incumbent is responsible for assessing, monitoring, developing, and implementing corrective action plans for instrument processing, decontamination, sterilization, storage, biological monitoring, and high-level disinfection monitoring through an SPS Quality Management System.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday; 0730 - 1600; Alternate Work Schedule may be available.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $133,862 Per Year (VN 4)

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We are seeking a highly skilled and experienced senior person to lead our enterprise architecture and AI initiatives. A successful candidate will have a global responsibility to lead number of AI initiatives and will also be a senior leader in Singapore to ensure coordination and collaboration across data science and technology talent, aligned with commercial priorities.

Main Responsibilities:

• Lead the coordination and management of our AI team to develop innovative AI solutions that align with LDC business objectives. Oversee multiple AI projects, ensuring timely delivery and adherence to scope.
• Define and implement AI strategies, roadmaps, and timelines in collaboration with various commercial and technical stakeholders. Promote synergies between AI, Data Science and Analytics at a global level.
• Provide technical guidance and mentorship to AI team members. Establish a framework of technical standards and procedures for delivery of AI projects.
• Cultivate external connections with academia and startups to stay at the forefront of AI innovation. Engage with academic institutions to facilitate knowledge exchange and explore opportunities for joint research projects.
• Manage appropriate vendor relationships and workloads effectively.
• Regularly report to executive steering committees on the progress of AI initiatives and ensure their successful implementation.

Experiences:

• At least 10-15 years of relevant working experiences
• Proven experience in leading AI and data science projects, with a strong track record of delivering results
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals
• Experience in managing vendor relationships and overseeing complex projects with multiple stakeholders
• Knowledge of the commodity trading industry and its unique challenges and opportunities is a plus
• Experience in implementing and managing AI centers of excellence
• Familiarity with enterprise architecture frameworks and digital innovation processes
• Previous experience working in a global organization with a diverse and distributed team
• Strong strategic thinking and problem-solving abilities, with a focus on driving business value through technology and innovation
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

Technical Skills:

• Knowledge of data science programming languages such as Python
• Proficiency in data science workbench tools and platforms
• Extensive knowledge of data management and data engineering principles
• Knowledge of enterprise architecture
• Experience with innovation and R&D processes, including the ability to drive and manage research projects

Academics:

• Degree/ Masters in Computer Science/ Mathematics/ Physics/ Statistics/ Economics or related field of study

Change Service Team Lead for Chief Technology Officer Organization

Role Description:

The CTO (Chief Technology Organization) Change Service Lead at Associate Director level will be based in the Singapore Technology Center and will have responsibility to establish a centralized tiered change service function to service to all CTO initiatives and product teams. Service levels will range from self-service for most product teams to full-service for our highest priorities. Change services, including templates, will be based on the Prosci ADKAR methodology. We consider communications one of the major tools to execute on change, so the services will include curation of communication channels and presentation assets, including videos and graphics. The expectation is that the Change Service Lead and the team they lead will be hands-on experts at using both change and communication tools, as well as able to upskill others.

Responsibilities:

Management of Change Service Team

• Manage a small team that will include the Product Manager of our CTO Portal (SharePoint) and a rotating pool of students and Gig based employees across our network of Technology Centers (US, Czech Republic, Singapore and India) to provide services globally.
• Advocate for the use of GenAI in the creation of change deliverables by the change service team and beyond.
• Establish the success criteria for the change services team in partnership with senior level stakeholders.
• Upskill a broader set of CTO employees on change using the Prosci ADKAR methodology.

Qualifications:

• Bachelor’s Degree in Business, Psychology, or a related field.
• Experience in establishing a central service related to change or communications.
• Certification in one or more change management methodologies (ex: ADKAR).
• Portfolio of creative assets, such as videos and graphics
• Experience in managing a team of professionals across multiple geographies.
• Proven experience in leading and managing significant change initiatives, including creating the deliverables personally.
• Deep understanding of change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.
• Ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills and high emotional intelligence (EQ).
• Enthusiasm and curiosity about applying GenAI to the tasks related to change management and communications.

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Ongoing
$118,654 to $132,724 15.4% employer superannuation contribution
Canberra-based role

Applications close on Monday, 04 November at 11:59pm ADST. The opportunity The APO issues passports to Australian citizens, both in Australia and overseas, under the Australian Passports Act , related laws, and the Convention on International Civil Aviation. We also issue other types of travel documents, for example, Convention Travel Documents, to eligible non-citizens living in Australia. Within Australia, APO staff are also authorised to provide Notarial services such as the issuing of Certificates of no Impediment to Marriage (CNI) and legalisations of documents (Apostilles and Authentications). The Passports Modernisation and Identity Section (PSM) is responsible for Identity Policy and delivery of the Passport Modernisation agenda. PSM works with APO business, service delivery partners and stakeholders to maintain identity integrity and improve the way APO deliver Australian Passports to the Australian public.
... Click here to view more detail / apply for Assistant Director, Lead Service Designer

19th September,
The Role - Assistant Service Director The Assistant Service Director is essential in the success of the day-to-day management of a large Early Childhood Service.       This is a unique opportunity as this position supports both the educational and management teams. The role serves as a stepping stone for future career growth, with opportunities to advance as the company grows. Orchard Early Learning Centres has a further 10 centres in the pipeline across Sydney.    Our philosophies are centred around Sustainability Paddock to Plate RIE & Adventurous Play   While you'll be hands-on across all the rooms, you'll also have dedicated non-contact time to assist with mentoring, coaching and administrative duties.   Your day will involve:    - Working with and alongside 2 Service Directors to manage the daily responsibilities of running and maintaining a large service - Supported by our administrative assistant team - Be
... Click here to view more detail / apply for Assistant Service Director (2IC)

The Service Director for Community Physical Health, Mental Health and Learning Disability services will lead the strategic and operational development and delivery of their services, including those we manage on behalf of the Local Authority, as well as taking a lead strategic role in the development of partnership working with Integrated Locality Partnerships.Success will be measured by the following key criteria: Improved outcomes and experience for service users, their families and carers Improved/efficient use of resources Improved staff satisfaction Continuous service improvements Strong partner relationships with primary care (networks and ILPs) Strong partner relationship with the local authority in the delivery of their services Strong system relationships with organisations involved in the delivery of health, wellbeing and care.

Please see attached job description to outline role and key responsibilities. This role includes the achievement and management of operational performance and governance standards as well as managing and maintaining training and HR requirements of staff that are within the clinical directorate.

A Vacancy at Dorset HealthCare University NHS Foundation Trust.


Are you an exceptional Operational Director who can play a lead role in developing our integrated community services in line with our values?

This is an opportunity to think bigger and lead by example, engaging with multiple stakeholders enabling change by shaping our vision and developing the delivery of shared services putting people at the center of everything we do to deliver improved outcomes for patients.

You will lead our integrated community services portfolio which includes the full range of community services to support people within their homes, community hospitals, integrated urgent care services and specialist community services.

The Service Director will take a strategic lead on multi-agency working with a range of partners to shape and deliver the out of hospital service offer in Dorset.

Partnership working will be imperative to deliver innovative models of integrated care and support that harness the strengths of local communities and focus on the needs of our patients, whilst understanding the wider responsibilities and accountability to the Trust whilst acknowledging that on occasion this may override the priorities of the Directorate.

To find out more or arrange a visit to our services please contact Jo Nation, PA to our Interim Chief Operating Officer jo.nation@nhs.net

Working with as part of an Operations Management Team, this post is one of three key leaders with operational management and leadership responsibilities for all Trust services and will be responsible for:
• The delivery of quality services around the core dimensions of safety, effectiveness and patient experience.
• The development of strategic plans in line with overall Trust strategy.
• The performance Management of all services in line with local and national performance targets and standards.
• Ensuring clinical engagement, taking responsibility for clinical governance, safety and risk management.
• Taking a commercial and business approach to services which recognises and adapts the needs of our customers.
• Providing leadership, support and advice to managers and staff.
• Delivering consistently high quality, responsive and cost-effective services.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net


This advert closes on Tuesday 22 Oct 2024

An exciting opportunity has arisen to join the Medicine and Urgent Care Divisional management team at Epsom & St. Helier University Hospitals NHS Trust as the Service Manager for Emergency Medicine and SDEC (Same Day Emergency Care).


We are looking for an exceptional candidate with a significant level of experience and the ability to perform well in a busy operational role whilst undertaking Trust-wide projects, service delivery and performance responsibilities. The post holder will be expected to work closely with medical and nursing teams to improve the quality of services we are able to offer to our patients across our two-site Trust.


The Trust faces significant financial challenges present through the healthcare sector and will support our current recovery programmes.
We encourage you to apply if you have highly developed communication skills, are an imaginative thinker, and are creative and determined in your approach, to pragmatically manage services at an operational level.


In return you will have full support to enhance your career. This role offers excellent opportunities to gain experience and skills across a variety of different settings

Post holder will be responsible for the Emergency Medicine and SDEC services within the Medicine and Urgent Care Division.

A service manager has a pivotal role in conjunction with Medical and Nursing leads in the delivery of safe, efficient and effective clinical care.

The post holder will be expected to undertake activities such as working closely with clinicians in order to achieve optimal patient care, delivering safe and effective services, ensuring administrative pathway of care is managed effectively, to make decisions and work on projects to enhance care provided within services, and to promote and support delivery of access targets, waiting times and find innovative ways to raise healthcare standards for all.

We offer an extensive range of services, including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital. St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).

We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships. Together, we are called Sutton Health and Care – you can visit our website www.suttonhealthandcare.nhs.uk.

Please see attached job description to outline role and key responsibilities.

This role includes the achievement and management of operational performance and governance standards as well as managing and maintaining training and HR requirements of staff that are within the clinical directorate.


This advert closes on Tuesday 22 Oct 2024

Beilby Downing Teal are working with a State Government agency that designs and delivers a vast range of projects across the state that help vulnerable people in our community. We are working with this agency in the recruitment of an exciting new Director role focussed on leading a team in delivering projects supporting the vulnerable in our community.
This is a diverse role that will utilise all your skills in stakeholder engagement and program delivery. It will suit a person with experience in disability, health or community services although not just from government. You will be a person that is looking for purpose and meaning in your job and is motivated to help vulnerable people within our community.
Some of the key duties and responsibilities include;


Talking to people in the community to ensure that your agency?s understanding of the program will meet the needs of the community.

... Click here to view more detail / apply for Director, Service Partnerships and Assurance

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The Service Director Facilities will provide effective leadership will be required CTMUHB-wide and National facilities management, strategies and plans, facilities development, and implementation of a facilities managerial strategy.

Working for your organisation The East GMSA is an Alliance Partnership between Cambridge University Hospitals NHS Foundation Trust, Norfolk and Norwich University NHS Foundation Trust, University Hospitals of Leicester NHS Trust and Nottingham University Hospitals NHS Trust. While recruitment for this role is being coordinated by CUH, the successful candidate will be employed by and located at the nearest NHS Trust Alliance Partner within the East GMSA. Please note: Your full application details will be shared between the four Partnership Trusts, Cambridge University Hospitals NHS Foundation Trust (CUH), Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), University Hospitals Leicester NHS Trust (UHL) and Nottingham University Hospitals NHS Trust (NUH). aligning to the NHS Genomics Strategy, setting strategic direction of the NHS GMS Alliance along with Senior Leadership Team, including supporting delivery of the NHS GMS Alliance business plan. driving forward research and innovation across the NHS GMS Alliance region working with a range of stakeholders and partners. working closely with the East GLH on an aligned research and innovation strategy for the East Genomics region. working with the Genomics Innovation Directors across each NHS GMS Alliance, as well as NHS England and key stakeholders, to align research and innovation activity and to develop a national plan of action. coordinating and driving the NHS Genomic Networks of Excellence that the NHS GMS Alliance is engaged with, including working closely with the leadership of the NHS Genomic Networks of Excellence and other key opinion leaders in the national and international genomic ecosystem. supporting the development of the NHS GMS Research Collaborative. advising and reporting at a senior level on NHS GMS Alliance research and innovation activity including at the NHS GMS Research Collaborative, the East Genomics Executive Board and the NHS GMS Alliance Partnership Board. assessing the viability and impact of innovations on the GMS's priorities, such as health inequalities. coordinating the NHS GMS Alliance input into life sciences initiatives, including the Genomics England spending review initiatives, such as the Generation Study, Cancer 2.0 and Diverse Data programmes; and driving the NHS GMS support for and recruitment to clinical trials, including understanding the active clinical trials with a genomic need within the region and nationally; understanding the capacity and capabilities within the region and nationally to support clinical trials; facilitate access and identifying relevant patient cohorts for clinical trial enrolment; supporting the establishment of genomic enabled clinical trials with research partners. ensuring that all staff managed by the postholder undertake individual performance appraisal, operate within the appropriate Human Resource policies, take up appropriate and required training plans, and contribute to workforce. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.