Total 38 database administrator job vacancies in Customer Service category in The United States of America

OVER WYRE MEDICAL CENTRE JOB DESCRIPTION RECEPTION & ADMINISTRATION SUPPORT JOB TITLE: RECEPTION & ADMINISTRATION SUPPORT REPORTS TO: Office Manager HOURS: MAIN PURPOSE OF ROLE Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team Duties and Responsibilities: The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving Practice workload and staffing levels: Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers Clearing and re-stock consulting rooms, reception and waiting room as required Providing clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning Monitoring of stationery and other supplies Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description is not intended to be exhaustive but to indicate the main areas of responsibility. The post holder may have to undertake any other business as required and the job description may be changed after consultation.

If you would like to find out more information about this role, please see the attached job specification.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: You will be pivotal to the communication between our patients and our clinical staff - answering patient calls and queries, nurse queries, liaising with consultants, validating patient pathways, planning the consultants theatre lists and booking surgical procedures for patients. We are looking for someone who can work independently and thrives on building relationships with clinicians, staff and patients. We actively encourage you to reach out for an informal chat about the role, or to arrange a visit to the department. Working Pattern: 30 hours per week. To be discussed at interview. Interview Date: To be confirmed For further information please contact: Lydia Fairman, Admin Line Manager on 01392 406127 or Lydia.fairman@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

To view the main responsibility, please see the attached the Job Description and Person Specification

Your new company
Your new company is a well-established organisation based in the heart of Bridgend. My client is seeking an organised and dedicated individual to join their team. They are seeking a candidate who can start the role as soon as possible on a temporary basis with the potential of the role to be made permanent.

Your new role
Your new role as Service Administrator will be a varied role and your responsibilities will include but not be limited to:

• Handling email and telephone correspondence in a professional manner
• Work with great attention to detail
• Complete data entry tasks
• Minute taking
• General administrative duties such as filing, photocopying and scanning
• Use problem-solving skills
• Complete audits and reviews

What you'll need to succeed
The successful candidate will be an experienced administrator who can effectively manage their own workload within a busy environment. They will be an individual who is proactive and possesses great communication skills, both verbal and written. Further to this, the successful candidate must be capable of multitasking and be adaptable to changes. The successful candidate will be an individual who is available to start at short notice.

What you'll get in return
In return, you will receive a competitive hourly rate between £13 - £13.50. In addition, you will receive 33 days' holiday, including bank holidays. You will be working full-time, Monday to Friday and have the opportunity to join a fantastic organisation on a temporary basis with the potential to be made permanent.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator (Medical Secretary) to join the Neurology Team, based in Bowmoor House, Royal Devon and Exeter Hospital Wonford. We have an exciting role working as the main administrative secretarial support for the Botox service within Neurology. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. Excellent communication and interpersonal skills will be an essential, proven experience in dealing with service users/patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a team yet have the ability to use your own initiative to meet the changing needs of the department and Neurology service. As a team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. Working Pattern: 37.5 hours per week. Monday to Friday. Interview Date: To be confirmed. For further information please contact: Ashleigh Stevens, Admin Line Manager on 01392 406475 or ashleigh.stevens3@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job Summary:The receptionist is responsible for the day-to-day reception and administrative duties within the practice; ensuring the smooth running of the reception and administrative functions of the practice. They also provide administrative and clerical support to the clinical staff and other members of the practice team. Reception Duties/Responsibilities: Meet and greet patients at the reception desk, providing a friendly and helpful welcome. Booking, cancelling and rescheduling appointments requests from patients by telephone, the practice website and in person. To deal with patient queries and repeat prescription requests via the practice website. Register new patients and handle changes to patient information for example change of address / name. To open all incoming mail or emails. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Handing completed repeat prescriptions to patients and checking names and address. To provide cover for members of the reception / administration team during periods of sickness or annual leave. To attend practice meetings and receptionists meetings when required. To open and close the premises on arrival / departure. To welcome visitors / guests to the surgery and to be responsible for the visitors book. To assist the nurses in ordering vaccines or medical supplies. Telephone Duties: To respond to patient enquiries regarding registration. To receive and record messages for doctors, nurses, healthcare assistant, practice manager or any other member of staff. To receive and record requests for home visits. To telephone hospitals to ascertain results of tests and to make any appropriate enquiries about patients as requested. Have working knowledge of telephone system & transferring calls. Administration Duties/Responsibilities: To advise patients on relevant charges for private services, accept payment and issue receipts on request. To check incoming communications and pass them to the appropriate person. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Scan and file patient records and correspondence into patient medical records. To maintain the computer clinical system in an accurate and secure manner. To have a thorough knowledge of all Practice procedures & protocols. Any other duties as required to meet the needs of the practice. CONFIDENTIALITY:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlines in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice handbook. This will include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic infection control training (minimum annually) Reporting potential risks identified.EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, cares and colleagues, which include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, it non-judgemental and respects their circumstances, feelings, priorities and rights. PERSONAL / PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record or own personal and / or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.QUALITY: The post-holder will strive to maintain quality within the Practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources.COMMUNICATION: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples need for alternative methods of communication and respond accordingly. CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:The post-holder will: Apply Practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.

Service Administrator

Permanent

£26,950 per annum (increasing after probation)

Northampton, Hybrid working.

We're recruiting a Service Administrator on behalf of a global engineering business.

Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a proactive, innovative and responsive service admin team. You will build and develop positive working relationships with engineers, managers, colleagues and customers at all levels.

When you're settled in the role, you'll be able to work hybrid, 2 days in the office and the rest from home.

As Service Administrator, your daily duties will include:

• To provide administration Support to the service team including, Diary management, Spare Parts logistics and Paperwork (also in Electronic Format)
• Processing paperwork and raising invoices post service/repair
• Processing of orders on ERP/FSM start to finish
• Contact with customers via telephone, email and Web Meetings regarding Quotations, Customer Purchase orders, Services, Calibration & Repairs to instruments to include scheduling of engineer's appointments
• Ensuring service kits and/or parts are delivered to site/engineer in good time
• Responding to customer queries via phone and/or email
• Processing Purchase Orders

What are we looking for?

• Administration and Customer Service experience
• Confident in helping customers and problem solving
• Ability to multi-task with excellent attention to detail
• Good organisation and prioritisation skills
• Experience processing orders or working with engineers is beneficial

The package

• 33 days annual leave - inclusive of bank holidays plus your birthday off!
• 35 hours per week
• Hybrid - 2 days in the office and 3 from home
• Bupa cash plan & discounted Bupa healthcare on completion of probation
• Online rewards cashback and discounts platform

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Your new company
Hays are partnering with a local, Chartered Financial Planning firm based in Penrith, established over 20 years ago. This organisation has an excellent reputation, with the majority of their business coming from referrals and word of mouth. They are a friendly and welcoming team, based in a beautiful office that welcomes dogs! Offering excellent benefits and priding themselves on caring for their employees and candidates alike, providing a high level of quality and expertise. They are located in a central and easily accessible area.Your new role
This client is looking for a motivated and enthusiastic individual to join their small team. You will be working closely with Paraplanners, Accountants, Financial Planners and Compliance specialists to contribute to providing holistic financial planning for clients. This is a fast-paced role and would be suited to an individual that enjoys working in busy environments.
Duties will include:

• Act as a first point of contact for all visitors, offering refreshments and welcoming clients.
• Answering phone call enquiries and directing appropriately
• Contribute to monthly evaluations
• Arrange and confirm client reviews
• Manage appointment bookings for a busy diary
• Create documents
• Manage post, both incoming and outgoing
• Assist with reporting and other ad-hoc Administration duties as required.
• Working with Financial Planners to arrange and prepare for client meetings.
• Ensuring accuracy of client records and data entry and calculations.

What you'll need to succeed

• Previous experience in the Financial Advisory sector is required for this role as you will need a good understanding of the running of the organisation.
• Good literacy and numeracy skills and the ability to work to a high degree of accuracy.
• Ability to communicate clearly and professionally.
• Knowledge of financial processes.

What you'll get in return
This firm has excellent employee retention due to their genuine care for individuals and opportunities rarely arise within this organisation. Their commitment to their employees is evident through their healthy benefit offering, great holiday scheme and company socials.

• The annual salary is subject to experience.
• 28 days of annual leave - increasing with service.
• Access to the pension scheme with free financial advice.
• Company sick pay
• Maternity, Paternity and Adoption pay
• Flexibility to suit work/ life balance
• Company events
• Parking offered

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The must haves for this role: Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties. Strong organisational and planning skills with the ability to reprioritise own work and to ensure tasks are delivered on time Demonstrate skills in team working Excellent and clear communication skills, verbal and non-verbal. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply. If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare! We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

What skills and experience we're looking for

We are seeking to appoint a Receptionist Administrator. The successful candidate will be responsible for welcoming all visitors and dealing with enquiries, in person, via the telephone and e-mail. Experience of working in a busy reception/office environment is essential. You will be the face of our school providing a professional service to staff, families and their children. We are looking for someone who can work as part of a team to ensure the highest delivery of service. The successful candidate will join an exceptional team of support and administration staff. Teamwork and the community are at the heart of what we do.

The successful candidate will be expected to join our team of trained First Aiders. Working alongside the Medical Support Officer you will assist in the provision of whole school first aid, including first aid treatment for students and staff. Full training will be provided and an allowance of £104 per annum (pro-rata) paid in recognition of these additional duties.

What the school offers its staff

Please see attached Recruitment Information Pack.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Our team in Galashiels are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. This is a part time role working 10 hours per week - 5 hours on Tuesdays and 5 hours on Thursdays. The salary is £23,400 per annum pro rata. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. This position is based at our Galashiels service. You will provide an all-round administration and reception service including secretarial and data related tasks. You will also provide clinical administrative support and have a role to play in ensuring the security and health & safety of everyone who comes into the service. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support. Essential Skills To do this job successfully, you will need: experience of providing great administrative support in a busy environment experience in creating and using excel spreadsheets to be proficient at minute taking the ability to communicate effectively with a wide range of people to be confident working in a team environment and able to work collaboratively a good level of Maths and English (verbal and written) to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease good analytical skills with an eye for detail a can do, positive attitude excellent IT skills, including database management and be comfortable using digital media to understand work-based Health & Safety issues some flexibility with working hours and location from time to time If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach. A full job description and person specification is available on request. Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Desirable Skills About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.

Dealing with telephone calls from patients, and third parties as appropriate Scan all incoming patient information into their computerised medical records. To answer telephone calls & respond to all enquires directing the public as appropriate To provide admin support to nursing & clinical staff. Issue invoices and seeking payment for private work, keeping a record of monies received and owed, using a Microsoft excel spreadsheet. To receive confidential information by telephone or face to face and input accurately into SystmOne as appropriate. Ensuring external mail is posted off daily. In the instance of staff absence due to annual leave and sickness, provide cover for the other member of the secretarial team. Help out in reception when required. The above is a guideline to some of the duties expected from an administrator in general practice but is by no means exhaustive

Recruit4staff are proud to be representing their client, an established Manufacturing business in their search for an experienced Customer Service Administrator to work in their offices in Holywell.

For the successful Customer Service Administrator our client is offering:

• Salary £25,000 - £26,000 per annum
• Monday to Thursday 0830 – 1700, Friday 0830 - 1600
• Permanent
• Benefits: 22 days holiday + bank holidays, company discretionary profit share bonus (annual), divisional incentives, Pension, Learning and Development Opportunity

The role - Customer Service Administrator:

• Responsible for coordinating and scheduling the order book for scheduled engineer service visits
• Contacting engineers and customers with information regarding the bookings for services on machinery
• Managing problems and queries from customers with regard to the service process for installed and site based machinery
• Processing orders onto SAGE200 where necessary
• Assist purchasing with spare part stock lists and orders to suppliers
• Continuously develop the service function for the customers and service engineers
• Overview work in progress reports and communicate with customers about their repairs and replacement parts

What our client is looking for in a Customer Service Administrator:

• Previous experience working in a service advisor role, aftersales service, scheduling or works coordinator position – ESSENTIAL
• Confident and Organised over the phone – ESSENTIAL
• Sage200 CRM system experience – DESIREABLE
• Any mechanical / technical flair in previous administration or customer service role – DESIREABLE
• Administration experience – ESSENTIAL

Key skills or similar Job titles:

Customer Service Administrator, Service Advisor, Works Coordinator, Customer Service, Administrator, Repairs Administrator, Warranty Administrator

Commutable From: Mold, Rhyl, Denbighshire, Flintshire, Chester, Wrexham

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff Wrexham who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Administrator
Salary £26,000
Monday To Friday 9:00am - 5:00pm

BASED IN LEAMINGTON SPA

MUST HAVE EXPERIENCE WORKING WITHIN ADMIN AT A CARE HOME.

Support the Manager, staff and residents in administrative tasks to ensure the smooth and efficient management of the Home and meet Head Office deadlines on financial procedures and all information returns.

SPECIFIC DUTIES

- Maintain & Oversee the administrative systems within the Care Home.

SUPPORT BUSINESS DEVELOPMENT

- Administration

- Financial Assistance

- Monitoring and Quality

- Training & Development o Health & Safety Adherence

SERVICE PROVISION

-Support the provision of advice and guidance to clients and staff to ensure that the service is delivered to a high standard.

-Deal with enquires from new and existing customers and signpost or provide information about Restful Homes Group.

ADMINISTRATION DUTIES:

• Manage the day to day administration of the Care Home.
• Liaise with key staff in other departments to ensure procedures operate effectively and in a timely manner.
• Process Payroll hours on a weekly basis ensuring to meet deadlines for monthly payroll run this will include the monitoring of staff sickness, absences and Holiday.
• Responsible for Petty Cash and to maintain monthly reconciliations to the head office.
• To maintain Purchase Ledger by ensuring that all invoices are sent to the head office in a timely manner.
• Responsible for stock of stationery.
• To ensure that invoicing is completed within the deadlines on a monthly basis.
• To chase relevant LA, CCG and individuals on any outstanding fees.
• Responsible for the distribution of Resident's Personal Allowance with accurate records and receipts being kept.
• All admissions and discharges are reported to the Head Office.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.