Total 1,521 database administrator job vacancies in Customer Service category in The United States of America

We are looking for Care Administrator to fill our vacant position. Our Care Administrator role is rewarding for the right person.

This is a remote working role.

As a Care Administrator working for You & I Care , you will share our core values of caring compassion and improvement .

JOB OVERVIEW

o Implement actions to meet and maintain administrative and financial standards.
o Assist the development of the philosophy, goals and objectives for the administrative and financial practice.
o Implement action to meet and maintain administrative and financial standards.
o Evaluate standards of administrative and financial competence.


RESPONSIBILITIES AND DUTIES

o To maintain administrative and financial skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice.
o To provide administrative and financial services for YOU & I CARE LTD in accordance with current best practice.
o To supervise the administrative and financial services within YOU & I CARE LTD in accordance with agreed standards, legislative requirements, relevant regulations, in line with accepted best practice and within the financial plans agreed from time-to-time.
o Be responsible for promoting and safeguarding the welfare of those individuals we support.
o Develop effective working relationships with other YOU & I CARE LTD employees.
o Work to establish effective employer-employee relationships.
o Cooperate with the implementation, evaluation, orientation and induction of all new employees.
o Support the effective resolution of team conflicts.
o Seek opportunities for personal and professional growth.
o Promote a positive image for the people and employees of YOU & I CARE LTD.


SKILLS AND ATTRIBUTES .

o Caring
o Compassion
o Strive for improvement
o Empathy
o Positive attitude
o Communication Skills
o Participate in the maintenance of YOU & I CARE LTD management information systems.
o Problem-Solving Skills l Systematically solve day-to-day problematical issues which arise.
o Accountancy Skills l Ensure accurate accounts are kept of all financial transactions.
o Organisational Skills l Maintain Service Users files, ensuring all documents are obtained following YOU & I CARE LTD policy.
o Formulate an annual planner of the various billing dates and alerts of meetings.


What is essential is your brilliant positive energy and the natural ability to get along with people , be truly compassionate and considerate.

BENEFITS

o 20 days holiday plus bank holidays
o Flexible working hours
o Pension contribution
o Paid training time.
o Free DBS
o Paid induction time and shadowing.


Above all, knowing that you make a difference every day.

You & I Care is an award winning home care provider that supports adults and the elderly in their own homes.

We are an organisation with an outstanding reputation. Our Promise Is To Always Care ,not only for the Service Users but also ourselves.

At You & I Care ,we value compassion above all because it drives every aspect of our work. We are passionate about care and satisfying Service Users in a happy working environment.

By joining You & I Care , you will have a wonderful opportunity to make a difference.

Just look at our website to see what people have been saying about us recently.

As a care provider we have a duty to safeguarding Service Users. Our recruitment process is precise, measured and consistent and is in line with CQC regulations.

Please be aware that all successful applicants will be subject to an enhanced disclosure and any offer of employment will be subject to rigorous employment checks.

Salary: £25,000 per annum
Holiday: 25 days annual leave + 8 bank holidays

Are you an experienced Administrator or Scheduler looking for your next career move? My client is offering an exciting opportunity to join their Administration team on a full-time, permanent basis.

Responsibilities:

• Provide essential administrative support to the Facilities Teams.
• Collaborate with procurement teams to manage high-volume material orders.
• Schedule work efficiently for teams operating under high demand.
• Perform general administrative duties to ensure smooth operations.

Requirements:

• Immediate availability with proven experience in a fast-paced, high-volume environment.
• Strong administrative skills with proficiency in Microsoft Office and Google Workspace.
• Excellent verbal and written communication skills, particularly via email.
• Ability to commute to the office location as needed.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Receptionist / Facilities Administrator
Based in Derby | on-site role with parking available
Full Time hours | shifts will be 7:30am to 3:30pm or 10:30am to 7:00pm | one week on each
ASAP start for a minimum of 1 month | very likely to be extended or be made permanent
Pay rate of £13.00 per hour + holiday pay

One of my regular clients has reached out to me for some Reception temp cover at their offices based in Derby on a Full-Time basis, initially for one month but will likely run until the end of the year.

The hours for this role will be either an early shift (7:30am to 3:30pm) or a later shift (10:30am to 7:00pm) - worked one week on the early shift, then one week on the later shift. Candidates must be flexible and able to work both/either shift when needed.

Candidates should also have their own transport as there may be some requirement to cover other offices locally.

The main purpose of this role will be to provide Reception cover & basic Facilities support to the business.

Duties involved in this role will include:
* Working on the front-desk Reception, providing excellent service to all visitors & staff entering the office
* Ensuring that all visitors are appropriately signed in & vetted before entering the building, challenging unexpected visitors when required
* Handling incoming calls, passing to the appropriate party
* Assisting with meeting room bookings including organising refreshments & stationery
* Carrying out maintenance checks, reporting any faults or work needing done to the service desk
* Some basic ad-hoc administration as required

In order to be considered for this role your skills and experience should include:
* Previous experience in a Reception or Administration role - this experience is ESSENTIAL
* Excellent interpersonal & communication skills, both written and verbal
* Solid IT Skills

If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Care Home Administrator

Regency Hall Care Home, 9, Chapel Lane, Glossop SK13 1PJ

Harbour Healthcare

Harbour Healthcare are recruiting for a Admin assistant in Glossop. Harbour Healthcare set high standards for resident care, working for Harbour Healthcare will mean that you are joining a team that put residents care and comfort before everything else. Our team are professional, respectful, responsible, well trained and have high expectations of themselves and each other.

This represents a great opportunity for the right individual, who will be positive, self-motivated, friendly, and proactive. We are looking for someone who is experienced in the field to join our established team of professionals.

The Administrator’s main duties will include:

· Processing payroll details for all employees. Use of Cold Harbour system.

· Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.

· Maintaining and updating compliance dashboards such as NMDS and training platforms.

· Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.

· Filing.

· Answering telephone calls and liaising with clients, their relatives, and external stakeholders.

· Taking minutes of meetings.

· Adhering to current GDPR requirements.

· Writing letters and emails.

· Providing general administrative support to the management and home.

The Administrator’s role is a key role in the Company that will require the post holder to ensure the smooth running of the office. In order for the Administrator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at interview:

Essential Skills:

· Excellent written and verbal communication skills

· Proficiency using Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Ability to be resourceful and proactive when issues arise

· Excellent organisational skills

· Multitasking and time-management skills, with the ability to prioritise tasks.

What are the Tangible benefits for working for Harbour?


Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
Cycle Scheme – up to 39% savings on your bike purchase
FREE face-to-face counselling, for you and your family!
Staff recognition award ceremonies
£30 voucher available every month for the nominated ‘Employee of the month’
Opportunities for training and career progression
Salary Sacrifice Pension scheme
Blue Light Card – up to 50% discount across 100’s of retailers
Access to a FREE eye test and discounted glasses
Cashback card – save up to £500 annually, can be used at over 80 big brands
Wellbeing portal:
FREE meditation series
FREE wellbeing podcasts & live virtual events
FREE mental health support programmes
FREE workout plans
FREE Live digital gym classes
FREE mindset and wellbeing series
Seasonal Company events, competitions and incentives
Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
On-site parking


If you believe that you might be right for this role, we would love to hear from you.

Apply now!

Proud member of the Disability Confident employer scheme

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic Salary up to $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Basic knowledge of spare parts (preferred).
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Are you an experienced Customer Service Administrator seeking work to start as soon as possible for approximately 6 months with a view to permanent? Do you have good customer service and administration skills? Is Liversedge, West Yorkshire convenient for you? If so, this could be just the job for you!

Working within a small, friendly team, your duties working as Customer Service Administrator will include:

• Receiving enquiries from customers via email or telephone
• Processing orders
• Assisting the Customer Care Manager as necessary
• Providing exceptional customer service to exceed customers expectations
• Maintaining good relationships and communication with the customer to ensure they are updated throughout the order process
• General administration duties as required

You will have:

• Previous experience of working in a similar role
• Strong verbal and written communication skills
• A pleasant and professional telephone manner

In addition, you will be computer literate, having good knowledge of MS Office, together with excellent attention to detail and an aptitude for figures. SAP would be desirable but is not essential.

In return, our client offers an extremely friendly team working environment and free parking!

This role is temporary to start as soon as possible for approximately 6 months with a view to permanent and the hours are full-time, 08:00 until 16:30 Monday to Thursday and 08:00 – 14:15 Friday.

If you are interested, please contact Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

One 3-month temporary post and one 6-month post based in Cheltenham.
Hours - 7am-3pm and 9am-5pm on a shift pattern basis week by week.
£13.00 per hour.

Your new company
Are a leader within their specialist field with offices globally and expertise in over 20 industries.
Your new role
Will be managing the Reception area, which will involve answering, screening and forwarding calls to appropriate personnel and departments. You will meet and greet visitors and contractors, check and collate visitors' badges and deal with administration duties such as printing and collating training materials, ordering stationery, laminating documents and dealing with the postal requirements.
What you'll need to succeed
You will need to have access to a car and a driving licence, as there is a requirement to travel between their sites, which are all within proximity of one another. You will either have experience in a previous Reception post, or an Administrative post that involved Customer Service aspects. You will be able to both interview and start this post immediately.
What you'll get in return
The opportunity to work for a fantastic business, in a role that has the potential to turn permanent. You will receive excellent on the job training and have access to other opportunities within the wider business.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Company Our client is a mid-tier firm with operations across Australia. They have successfully become one of the leading firms in the industry. Their client-first mindset has allowed them to rank among the top 10 accounting, advisory, and assurance firms in the nation. They provide a great working environment, and you will be part of a friendly, approachable team within a vibrant, non-traditional accounting firm. Due to continued growth and success, they are now looking for an experienced  Administrator  to join their Audit team!    About You You will ideally have 2 years experience working in a similar role within a public practice firm. Additionally, you will have:

A collaborative and proactive approach to your work
High attention to detail
The ability to show initiative
Excellent communication skills and confidence in dealing with clients
A desire to be part of a supportive


... Click here to view more detail / apply for Client Service Administrator ? Audit Team

I am currently recruiting for a Customer Service Administrator to join my clients Recruitment team, based in Eurocentral on a contract for initially 4 months. You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained. While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.

For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally.

You will work Monday - Friday between the hours of 9am-7pm on alternating shifts, dependant on success on recruitment call activity and busy periods. You will work on rotational weekends, potentially every 3rd weekend working hours between 10-6, with a day off during the week. The salary will be £25,000 per annum.

On a typical day you will be responsible for the on-boarding of new courier drivers who have expressed interest in joining the business. This will entail reviewing applications from new drivers and contacting them to guide them through the following steps:

• Ensure they hold a valid UK driving licence and collect their car/van registration number to input into the system
• Schedule their on-site training day at their nearest depot once they have completed necessary online training modules
• Offer additional details about their local depot, including the field manager's contact details and address for training days
• Communicate anything they must do prior to attending their local depot for training
• Be comfortable using the systems to record notes and actions taken during telephone interviews

You will be expected to complete on average 30 interviews per day, therefore you must be comfortable completing a high volume of work, whilst holding basic computer literacy skills and having accurate attention to detail whilst inputting data into the systems.

If you are available immediately and able to start early January 2025, then I would urge you to apply now, or email me for further details on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Provide full secretarial support to the GPs and members of their teams regarding general medical duties and specialist work. To liaise and communicate effectively with external agencies. Ensure routine NHS referral letters and private referrals are distributed efficiently and within a 5 working day period. Ensuring appropriate enclosures are attached to all referrals as necessary. Ensure 2WW referrals are dealt with within 24 hour working day period via the ERS system and contain all relevant information. Keep up to date with changes in referral pathways, new proformas and funding criteria via emails sent to the practice. Resolve queries from GPs via practice notes and Docman. Undertake queries on behalf of patients, contacting hospitals and other external agencies as needed. Endeavour to resolve, keeping patient informed. Record data accurately and appropriately connected to patients in order to ensure good communication and audit standards. Regularly monitor and deal with appropriately, the ERS Worklists. Where reasonably possible, to provide extra hours to cover staff planned absences and, if possible, to assist by providing overtime to cover sickness absences. This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the Practice change. PRINICIPAL RESPONSIBILITIES Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their Carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, Carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Ensure that any hazards in your working area are reported immediately to your line manager. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issue of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers to help them achieve better health outcomes. Recognise peoples needs for alternative methods of communication and respond accordingly To offer a polite, friendly and efficient level of customer service to all our patients Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Performance/Professional Development: To participate in training sessions to ensure administrative, clinical and computer skills are kept up to date with current technology and practice. To participate in regular appraisal meetings. To participate in regular team meetings when required. Feedback: To listen to feedback from patients and colleagues whether this be a compliant, comment or compliment and if it cannot be dealt with immediately to the Practice Manager. CCQ: To work within the guidelines set be CCQ to ensure the Practice is safe, efficient and provides the best possible care for patients.

Job Details

Grade: 5A

Hourly Rate: £13.6964 - £14.8264

Salary: £24995.90 - £27058.15 per annum

Contract Duration: Temporary until 30/09/2025 or earlier return of post holder

Hours: 35

Please note interviews will be held Wednesday 18th December 2024.

Role Purpose

Are you looking for a job in HR Administration where you will be kept busy and be part of a team who are responsible for administering the payroll process for Scottish Borders Council, then this is the job for you.

The HR Shared Services team are responsible for the administration of recruitment, payroll, employee benefits and pensions. While this role will be focused on processing payroll and answering calls and emails you will be exposed to and gain knowledge in all of these functional areas for the Council.

You will be processing timesheets and expenses claims for current employees ensuring these are processed in line with current legislation, working closely with colleagues in the other functional areas. We are always on the look out for new and innovative ways of working and you can play your part in this as the Council looks to adopt a digital first approach.

Training will be provided by our existing team members and then you will be able to pick up this role and start answering the varied and interesting calls and queries the Helpdesk team receive each day from employees.

Essential

HNC in a relevant discipline or extended period of processing experience in one or more relevant functional areas.

Experience of working in a high volume, deadline driven customer service environment

Informal Enquiries

Informal enquiries may be made to Heather Taylor at heather.taylor@scotborders.gov.uk

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.

Location: The Wellbeing Hub, Stocket Grange

Duration: Part Time, Permanent

Job Purpose: To carry out a range of administrative and clerical functions to support the service, who provide services which promote and protect the welfare of customers, and deliver services that meet their needs.

Requirements

The post holder needs to hold as a minimum:

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered

ECDL or willingness to obtain

Responsibilities

The post holder needs to be able to demonstrate:

Ability to undertake all duties in accordance with health and safety legislation, statutory
obligations and BAC policies

Ability to communicate effectively with customers, staff and other stakeholders in line with required outcomes

Ability to plan and manage a set workload with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior manager

Ability to manage priorities and deadlines

Ability to operate effectively as a member of a busy team

Ability to organise, take minutes and contribute to regular meetings

Ability to work flexibly in line with service delivery requirements

Ability to use MS Office Suite/365 (Outlook, Word, Excel, Powerpoint, Access) and adapt to new technology

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

A Vacancy at Oxford University Hospitals NHS Foundation Trust.


Patient administration underpins the patient journey and supports the clinical teams in delivering high quality patient care and can make a real difference to the patient experience.

Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder has responsibility for the provision of a professional, comprehensive, and efficient administrative service, to support the delivery of high-quality clinical services under the supervision of the Senior Administrators.
• To provide primary administrative support to the clinical staff and all patients under their care.
• To ensure appointment requests received via the Preoperative Assessment email inbox are booked in line with the Trust’s Elective Access Policy.
• Open and prioritise incoming correspondence, ensuring supporting information is available when appropriate.
• Liaise with Inpatient and Outpatient Booking Teams to ensure effective pathway management and good working relationships.
• Maintain an accurate and current filing system in electronic record systems.
• Check in patients attending their Preoperative Assessment appointment, update patient details on EPR, print wristbands and put on patients explaining the process, checking name and date of birth.
• Ensure patients complete questionnaires where necessary.
• Request urine sample from patients that require one, offering guidance of testing location.
• Complete the clinic prep process ensuring everything is present for the patient’s appointment.
• Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
• Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
• Provide a robust administration function that underpins the delivery of a high-quality service and maintain effective working relationships with clinical, nursing, and administrative staff.
• Answer all telephone calls in a timely manner and action as appropriate.
• Maintain patient confidentiality at all times.
• Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 16:00.
• Use the Trust IT systems to register patients, make appointments, produce end of treatment letters, ensure that details are correct and ensure check in / check out of outpatient Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.
• To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide.
• Any other duties at the request of the Senior Administrator/Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.


This advert closes on Tuesday 3 Dec 2024

Proud member of the Disability Confident employer scheme

The Role
Processing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £23,795.20 per annum.

Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?

If you answered yes, then this may be the opening for you!

Here are some of the Responsibilities you will have in the role, but no limited to;
• Reviewing CCTV images of cars parked in violation of local site rules.
• Validate Penalty Charge Notices (PCN’s) including potential fines versus approved user and exemption lists.
• Undertake check-ups of vehicle ownership through the DVLA.
•Create and post statutory notice letters to members of the public.
•Coordinate of first line appeals and debt recovery to the point of being passed to a third-party stakeholder.
• Scan of inbound post from members of the public.
• Interpret enabling legal code of practice.
•Be the first line for the managing of complaints.
•Ensure process to apply Discounts and Exemptions are working correctly.
•Monitor payment status of Penalty Charge Notices.
• Complete Payment Management actions such as Refunds, Transaction Reversals and Redress Payments.
•Utilise software programs such as Parkway and FGL.

What will you bring?:

- Excellent documentation skills.
- The skill to work in an clerical setting.
- Have a keen eye for detail.
- Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
- Have experience of working in the parking industry is desired but by no means essential.

*Full accredited training will be provided to all successful applicants*

Are you looking to build a career?
There is prospect for progression within the role as it's projected the Processing Centre will grow over the next 12 months and beyond. We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?

- £23,795.20 per annum
- 40 hours per week, working pattern is Mon to Fri but one Saturday every month.
- 5.6 weeks annual leave per annum rising to 6.6 weeks with long service
- Pension scheme
- Employee of the month award scheme
- Employee discount
- Award winning Training and Development

Does this sound like the role for you? Please apply now!

We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.

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The post holder will be responsible for providing comprehensive, high quality secretarial and administrative support service to one of a number of District Nursing Teams within Whittington Health (Haringey & Islington).